TWM takes the time to analyze and understand about the issues at your organization before recommending a solution like ERP or CRM that fits your needs. We provide professional advice during the initial discussion to ensure successful implementation.
TWM thrives to provide high level of pre-sales support to all our customers. Our sales forces are experienced and qualified. Our office is equipped with 1 big seminar room and 1 meeting room for product demonstration. On-site demo at your office can also be arranged. The business process and data requirement analysis starts in the pre-sales stage.
The initial requirements definition is written in our pre-sales consultant’s document which will be used as a basis for discussion during the implementation and training. During this phase, our pre-sales consultant will work with you and your team to ask questions and listen to your concerns and requirements. Examples of some issues addressed include:
- Understanding the company’s nature of business
- User requirements
- Company requirements
- Report requirements
- Issues encountered in current system Customization
- Approval requirements
- Workflow rules Security and user rights
- Maintenance Data conversion
- Data migration
- Hardware requirements
Call us now at 67419198.