In this post, I’ll provide clear guidance on the utility OKB9 – Default Account
Is SAP Business Data Cloud just a new name — or something bigger?
Dimitri Zarganakis breaks down what it is and
Customer expectations keep moving — CX has to keep up.
Ben Nottle (SAP Customer Experience APJ) shares how AI is reshaping
AI can automate tasks without replacing people — if we apply it well.
Dr. Stephen King (Productivity Commission of Australia) explains
The “best” CX isn’t one channel — it’s the right mix.
Shirish Shrinet breaks down how automation and human support work
More traffic doesn’t guarantee more customers.
Ross Bark (Enterprise Wide) shares how retailers use AI-driven CX to convert, retain, and grow.
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AI is quickly evolving from a set of powerful tools to a central component of the competitive enterprise. Specialized models,
You can be this chill too. Start vibing with SAP Business Suite: https://sap.to/6059CWfD3
Too much customisation can slow your ERP down.
Alexia Bayyouk explains how a clean core helps reduce cost, simplify upgrades, and
