We provide annual software maintenance contract which covers unlimited phone, email and onsite support. This contract will cover things like application problems, software bug update and installation.
ANNUAL SOFTWARE MAINTENANCE CONTRACT
On-site Help
TWM On-site Help provides assistance with day to day technical matters relating to your business software and system and ensures you that your business is operating smoothly. Our consultants provide quality and efficient on-site services.
Help Desk Call Center
TWM Help Desk provides assistance with day to day technical matters relating to your business software and system and enables you that your business is operating smoothly. Our consultants provide friendly and prompt help desk services. They have the experience to provide you with quality level of support to ensure your business running smoothly. TWM uses CRM software to log all help desk calls. That will allows us to provide better customer service as all issues are recorded and tracked.
Help Desk Web Based Support
At TWM, we know the importance of receiving prompt support when you have a technical issue, that is why TWM not only offer onsite and phone support help but also remote dial-in support. This remote dial-in support system ensures that problem can be solve without delay in waiting time and our in-house consultants can view the actual problems through the web.
Call us now at 67419198.
Strategising Your Operations in the Global Game begins with First Contact.
TWM takes the time to analyze and understand about the issues at your organization before recommending a solution that fits. We provide professional advice during the initial discussion to ensure successful implementation. Or Call us for a Chat at +65-67419198.