Modern businesses know that customer management is everything. However, sales, marketing, and customer service teams are regularly hamstrung by a lack of access to important data.
Across all industries, today’s enterprises manage increasingly complex ecosystems of suppliers, partners, and customers globally. As this ecosystem expands, so does the number of business relationships – and contracts – that a company must manage.
Contracts govern every dollar in and out of the enterprise and provide a legal framework for ongoing business relationships. This makes contract data one of the most valuable assets to inform decision-making and accelerate strategic outcomes for enterprises.
According to World Commerce & Contracting estimates, poor contract management can cost companies nearly 9% of their bottom line, creating significant revenue leakage alongside the risk and compliance concerns that come with a lack of visibility into commercial agreements.
SAP understands the value of balancing risk and profitability in the contracting process. To complement our solutions and provide additional advanced contract management capabilities to our customers, we partner with Icertis in a joint development effort that includes technological integration between SAP and Icertis solutions. This innovation complements a full suite of integrations designed to help SAP customers turn contracts into strategic assets. It can enable global enterprises to realize the true intent of their commercial agreements while managing and automating core processes with their SAP solutions.
One outcome of our joint development efforts with Icertis is the latest version of Icertis Contract Intelligence for SAP S/4HANA (Buy Side), an SAP endorsed app available on SAP Store. Originally launched at SAP Sapphire in 2023, the solution integrates SAP S/4HANA and the Icertis contract lifecycle management (CLM) platform. It can empower procurement teams to realize more profitable and compliant sourcing processes by optimizing supplier relationships and accelerating source-to-pay cycle times.
The new iteration of Icertis Contract Intelligence for SAP S/4HANA takes the integration one step further, deepening the connection with SAP S/4HANA for enterprise contract management. This can enable greater efficiency and visibility along with the ability to create a legal transaction in SAP S/4HANA that can automatically initiate a contract in the Icertis solution. Through richer contract data pools and seamless connectivity across the agreement lifecycle, procurement decision-makers can track obligations after the contract is signed, discover clauses, and negotiate more beneficial commercial terms to mitigate revenue leakage and ultimately create cost savings for their enterprises.
Icertis and SAP expanded their partnership in 2022 and have continued to provide automation and analytics at scale by connecting AI and data that represents every business transaction within ERP, finance, procurement, sales, and HR solutions from SAP. Additional SAP endorsed apps available on SAP Store include Icertis Contract Intelligence for SAP Ariba, Icertis Contract Intelligence for SAP Fieldglass, and Icertis Contract Intelligence for SAP CPQ with SAP S/4HANA (Sell Side). Each solution is designed to provide enterprise leaders with a deeper understanding of what’s driving their business, as well as powerful new levers to steer future success.
To learn more about the transformative capabilities of SAP S/4HANA with Icertis Contract Intelligence, listen to this on-demand SAPInsider webinar.
Priya Wenzel is vice president and global head of Partner Ecosystem Success for Digital Supply Chain and Intelligent Spend & Business Network Solutions at SAP.
With Industry 4.0 being a paradigm that now almost every business has to adopt, as one of the largest enterprise solution providers, SAP has a well-defined Industry 4.0 solution portfolio comprising the following four solution pillars.
For the 10th consecutive year, SAP has been named as a Leader in the 2024 Gartner Magic Quadrant for Transportation Management Systems.
SAP is positioned in the Leaders Quadrant based on our Ability to Execute and for the Completeness of our Vision.
We believe that this recognition confirms our strategy in Logistics, which is based on three pillars:
SAP Transportation Management is an integral part of the overall SAP strategy and gives companies the ability to manage their end-to-end transportation processes from procurement through planning and execution to freight settlement with analytics to support each step.
We continue to innovate in SAP Transportation Management based on our market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include advancements in areas like sustainability, planning and optimization, supply chain execution, and generative AI.
SAP Transportation Management and SAP Business Network for Logistics enable logistics partners to collaborate with each other and provide visibility to all stakeholders throughout the shipment lifecycle and help manage risks as they arise through intelligent insights. We continue to grow SAP Business Network, adding more carriers and additional networks to provide expanded coverage around the world and across all transportation modes.
As more customers evaluate SAP Transportation Management, we continue to strategically expand our partner network to ensure our customers have access to an ecosystem that supports their operations no matter where they are in the world or how they move their freight. Our global partner network made up of systems integrators, business consultants, and technology providers help our customers manage their transportation transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.
“Our customers use SAP Transportation Management and SAP Business Network for Logistics to manage transportation operations in more than 20 industries and in every corner of the world,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at SAP. “Because we look at logistics holistically, clients can confidently confirm their orders, knowing that fulfillment can be executed as promised, since ERP, warehousing, and transportation are always in sync.”
“Adopting logistics solutions from SAP across our facilities in all our markets allowed us to optimize freight transportation,” said Carlo Noè, Global Process and Applications Manager for Trade, Transport, and Logistics Division at Hitachi Energy Ltd. “We can interact with our stakeholders and carriers in a digital way, helping us manage supply chain risk, enhance agility, and build supply chain resilience.”
For more details on the latest Gartner Magic Quadrant for TMS read the Gartner Reprint here.
Bill King is senior product marketing manager for Logistics at SAP.
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Churchill Downs Incorporated (CDI), the renowned racing, online wagering, and gaming entertainment company, has announced its decision to adopt SAP cloud technologies as the foundation for its financial systems transformation. With a portfolio of 27 properties across 14 states, including the iconic Churchill Downs Racetrack, home of the Kentucky Derby, CDI aims to leverage SAP’s […]
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Over the past few years, HR has steadily evolved into one of the most critical functions for any organization. HR not only has a seat at the table, but the ability to become a driving force behind organizational change and growth. Most customers I speak with recognize this opportunity, but many have the same question: how can HR make the most impact?
Each year, the SAP SuccessFactors Growth & Insights team conducts in-depth research on the latest trends and predictions impacting the HR function. Our PhD-level organizational psychologists and market intelligence experts aggregate and analyze a mountain of HR trends and predictions data to deliver a list of actionable “meta-trends.” For 2024, a list of 611 individual trends were broken down into nine key themes.
Above all, there is no question that 2024 is the year of artificial intelligence (AI). No longer just hype or speculation, AI is officially here. Exciting possibilities have become realities and organizations must embrace AI or risk being left behind. And while our number one HR trend is AI, you can also see its effects across every trend.
Below is a snapshot of the 2024 HR meta-trends, with examples of how SAP SuccessFactors solutions can help organizations stay ahead of the curve.
I don’t go a day – or maybe 10 minutes – without a customer asking for all the latest and greatest on AI innovation. That makes sense, as AI has dominated the 2024 trends discourse and it’s increasingly become seen as a way to augment human work.
Trends indicate that using all forms of AI to improve day-to-day productivity will be top of mind for organizations in 2024. In particular, self-serve AI tools like copilots are poised to increase employee productivity on various day-to-day tasks. As employee sentiment about using AI tools at work has improved, so has the ability of these tools to make employees more efficient and effective.
HR use cases abound, particularly within talent acquisition, but concerns continue about data privacy, ethics, and regulatory compliance. There’s a lot of noise and movement in the space, and regulators and enforcement agencies are acting quickly to keep up.
With the tech landscape and market realities in mind, the HR leaders who head AI implementation programs, maintain a strong policy posture, and avoid overhyped or underbaked propositions to take advantage of the most valuable capabilities will steer their organizations down the right AI path.
Embedding an AI copilot in HR solutions, like Joule in SAP SuccessFactors solutions, can help employees and managers work faster and smarter by making it easier to find information and complete common HR tasks, such as updating personal data, giving feedback, and initiating a promotion.
As AI needs rise within organizations, many organizations will need to immediately respond to determine what AI skills are needed, who possesses those skills, and how to fill skill gaps – whether build, borrow, buy, or bot. On the other hand, AI capabilities will also drive the ability for organizations to more effectively engage in strategic workforce planning.
Furthermore, in today’s increasingly complex business environment, traditional top-down human resources approaches fail to address employees’ increasing expectations for flexible and personalized career development. In 2024, HR will need to meet employees’ growing expectations for bespoke career paths while also solving the broader organization’s growing skills gaps and talent shortages, which present a major concern for leaders.
Looking forward, it will be interesting to see whether the average organization fully engages in long-term, strategic, skills-based workforce planning, which has long been a strategic objective for many but often remains out of reach as they react to immediate priorities. AI skills could work as a forcing function here – and contribute to other trend areas like learning and employee potential.
SAP SuccessFactors solutions for talent management can drive better employee experiences and business outcomes by using a common skills framework across recruiting, learning, performance management, internal mobility, and development.
Looking back at our yearly analyses of HR meta-trends, we saw the hybrid work topic shift from a focus on remote work as a reactive tactic to protect employees’ health and safety in 2020, to a focus on flexibility in 2021, to maintaining productivity and collaboration while working flexibly in 2022, and finally to an emphasis on underlying flexibility and the need for and benefit of malleable guidelines and principles in 2023. With the recent increase in partial and full return-to-office (RTO) policies, 2024 trends data suggests that the pendulum has swung back to hybrid, referring specifically to work location versus a broader perspective centered on flexibility.
Companies in 2024 will continue to experiment with motivating employees to return to the office in ways that promote productivity, collaboration, and cost savings but don’t alienate their top talent. But some organizations are focusing more on redesigning the nature of work rather than just mandating where or when work gets done.
SAP SuccessFactors solutions for core HR, time, and payroll help employees adopt a hybrid working model by providing options for common HR tasks regardless of when and where they are working, such as clocking in and out via desktop, mobile, or Microsoft Teams.
There are plenty more strategic takeaways in the full report – the entire paper is a must-read for HR leaders to learn more from our research team on the latest trends in:
For additional insights, read the full report.
Dan Beck is president and chief product officer for SAP SuccessFactors.
See how AI can help you improve the employee experience and guide every people decision, from talent recruitment and internal mobility, to learning and performance management. Recruit the best talent and support your employees to identify and acquire the skills needed for career growth. Enable a future-ready workforce with an AI copilot that truly elevates every employee experience.
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Připravili jsme pro vás sérii rozhovorů se zákazníky SAP, kteří se s vámi podělí o své zkušenosti s implementací cloudových řešení. V prvním dílu zpovídala Hana Součková, generální ředitelka SAP, IT ředitele společnosti Draslovka – Jana Kunrta. Poslechněte si jejich zkušenosti a jak se vypořádali s implementací SAP S/4HANA Cloud Private Edition.
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WALLDORF — SAP SE (NYSE: SAP) today announced that it has extended the contract of Dr. Juergen Mueller, Chief Technology Officer (CTO) of SAP SE, for another three years until the end of 2027. Mueller joined SAP in 2013 and has been a member of the Executive Board of SAP SE since 2019.
As CTO, he leads the Technology & Innovation Board area at SAP and has successfully established SAP Business Technology Platform (SAP BTP) as the platform for SAP and as an external business unit. In his mandate as CTO, he will prepare SAP for its accelerated cloud growth. In addition to SAP BTP, he is responsible for architecture decisions and innovations across SAP as well as Business Transformation Management with SAP Signavio and SAP LeanIX. Global security and cloud compliance are also part of his responsibility.
“I would like to thank the Supervisory Board for their trust and am thrilled to continue shaping SAP’s technology strategy and driving innovation for our customers around the world,” Mueller said. “Together with our teams, I will continue working with the clear goal of being the number one enterprise application and business AI company.”
“In recent years, Juergen Mueller and his team have successfully developed SAP BTP and established it as the platform of choice for our customers,” said Professor Hasso Plattner, chairman of the Supervisory Board of SAP SE. “We thank Juergen Mueller for his successful work to date and are convinced that he will continue to ensure SAP’s innovation capabilities in the future.”
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