Asset Management in SAP Cloud ERP | Expert Talk

Discover how SAP Asset Management in SAP Cloud ERP helps asset-heavy organizations reduce unplanned downtime, control total cost of ownership, and improve operational resilience with integrated ERP processes and AI.

Join host Fernanda Rodrigues with SAP experts Akif Ünal from Product Management and Amar Kumar from Product Marketing as they explore why asset management is a strategic business priority, how SAP supports maintenance processes end to end, and what’s next for AI-powered maintenance planning in SAP Cloud ERP.

In this video, you’ll:
✔️ Learn why asset management helps protect revenue, reduce unplanned downtime, and control total cost of ownership
✔️ Understand the full SAP Asset Management scope, including reactive, proactive, improvement, and overhead maintenance
✔️ See how asset management connects with logistics, procurement, inventory, finance, and workforce-related processes
✔️ Hear a real-world customer example from a Middle East gas company moving from legacy ERP to SAP Cloud ERP
✔️ Explore new innovations including the Asset Overview app, Manage Maintenance Notifications, and Permit to Work
✔️ See how Joule and AI agents can support supervisors, planners, and technicians with faster maintenance decisions

Whether you’re already running SAP Cloud ERP or evaluating how to modernize asset-heavy operations, this Expert Talk shows how SAP Asset Management can help teams move from reactive maintenance to more resilient, AI-supported operations.

💬 Join deeper conversations in the SAP Community: https://community.sap.com
📧 Contact us anytime at insides4@sap.com

Chapters:
00:18 – Welcome and introduction
01:05 – Why asset management is a strategic business priority
03:38 – SAP Asset Management scope and ERP integration
07:01 – Customer success: Middle East gas company
10:06 – New Asset Overview app in release 2602
14:38 – Manage Maintenance Notifications and Permit to Work
17:40 – AI vision for asset management
18:47 – AI for supervisors, planners, and technicians
21:27 – Operational maintenance planning agent demo
25:26 – 2026 and 2027 roadmap highlights
26:03 – Wrap-up and key takeaways
27:06 – Contact SAP and join the community

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #SAPCloudERP #AssetManagement

SAP Store Private Offers: Simplify Software Purchasing

Complete enterprise software purchases faster with SAP Store Private Offers, built to simplify negotiated pricing and terms.

SAP Store Private Offers help customers and partners streamline the way enterprise software is purchased. Instead of managing quotes, contracts, signatures, and approvals across disconnected steps, your SAP partner or account team can create a custom private offer with your pre-negotiated pricing and terms directly in SAP Store.

In this video, see how customers can review, approve, and purchase securely within SAP Store. With fewer back-and-forth emails, no offline signatures, and less manual quote tracking, SAP Store Private Offers support a faster, more transparent buying experience. Customers also gain visibility through SAP for Me, helping teams stay in control from offer review to purchase.

Ask your SAP account team or partner about SAP Store Private Offers.

Explore SAP Store: https://sap.to/6057B8U0Ib

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059B8U0IW

#SAP #SAPStore #EnterpriseSoftware

Enabling Autonomous Spend Management with AI and Connected Processes

Procurement and finance leaders are facing a nearly impossible mandate. Cost control is no longer enough.

SAP Sapphire in 2026: Advancing the Autonomous Enterprise

They are expected to manage risk, ensure compliance, and deliver strategic value, all while navigating talent shortages and increasing operational complexity. And most are doing it without the end-to-end visibility they need.

Workflows are disconnected, decision-making is reactive, and policies are inconsistently enforced. I have heard this from customers across every industry and, frankly, it is a problem that traditional approaches to procurement technology haven’t fully solved.

That’s what makes this moment different. At SAP Sapphire, we introduced the Autonomous Enterprise, a fundamental shift in how businesses operate, with AI assistants and agents powering end-to-end execution at scale, with governance built in. Critically, this isn’t just about adding AI features to existing tools. It is about moving from AI in applications to AI on applications—intelligence that works across your entire landscape, not just inside individual products.

Autonomous Spend Management: From concept to reality

Autonomous Spend Management is a core pillar of the Autonomous Enterprise vision, designed to address the fragmentation that holds procurement and finance teams back. By applying agentic AI across procurement, travel, expenses, and external workforce processes, we’re creating continuity where disconnection exists today—intelligent systems that orchestrate activities, connect context, and surface the right insights at the right moment.

What this means for the people doing the work is equally significant. When AI handles routine execution, decision-makers get time and clarity back. They can intervene earlier, with better information, and focus on more strategic work that actually moves the needle.

To bring this to life, we are introducing a new set of Joule Assistants, AI-powered teammates designed to support procurement and spend management across the full life cycle:

  • Category Management Assistant: Analyzes spend patterns, delivers market intelligence, and helps build sharper category strategies
  • Sourcing Assistant: Manages the entire sourcing life cycle, from drafting RFPs and bids to recommending negotiation strategies
  • Supplier Management Assistant: Provides comprehensive oversight of the supply base, from intelligent classification to continuous multi-dimensional risk monitoring
  • Contract Assistant: Streamlines contract authoring, flags renewal opportunities, and connects supplier selection through to contract execution
  • Requisition Assistant: Guides users to the right buying channel, auto-fills fields, and uses advanced trade-off analyses to help maximize volume discounts
  • Buying Assistant:Helps professional buyers identify spend leakage, surface optimal suppliers, and automate order consolidation
  • Receiving Assistant: Auto-creates goods receipts and service entry sheets and guides users through quality tracking so nothing falls through the cracks
  • Invoicing Assistant: Handles invoice capture, duplicate detection, and payment proposals so finance teams can close faster with fewer errors
  • Services Procurement Assistant: Manages the full SOW life cycle from creation through compliance tracking
  • Travel Assistant: Simplifies trip planning with pre-spend estimates, streamlined approvals, and built-in compliance guidance
  • Expense Management Assistant: Automates expense reporting, capturing details, flagging errors, and keeping everything compliant

The Autonomous Spend Management capabilities run across our cloud ERP application portfolio, including SAP Cloud ERP Private, for end-to-end coverage across business processes and systems.

Why connected processes are critical

Connection is just as powerful as intelligence, and that conviction runs through everything we  announced this week. AI can only do so much if the underlying processes are still fragmented.

In next-gen SAP Ariba Buying, new Joule Agents support purchasing and policy management through a more intuitive, persona-driven experience, guiding users toward compliant, contract-linked options while improving catalog management and document traceability. Deeper integration with SAP S/4HANA Private Cloud Edition and SAP ERP Central Component means these capabilities work with existing ERP investments, not around them.

SAP Ariba Contracts now brings contract creation, approvals, and compliance tracking into a single unified workspace. AI-assisted drafting lets teams create contracts using natural language, while centralized visibility into terms, pricing, and key dates keeps data consistent and connected to downstream procurement processes.

We also introduced a new Joule Agent in SAP Ariba Intake Management to automate how procurement requests are captured and routed across SAP and non-SAP systems. And expanded supplier evaluation capabilities in SAP Ariba Supplier Lifecycle and Performance let teams segment performance data by geography, business unit, or category – with insights feeding directly into 360-degree supplier profiles to inform sourcing and procurement decisions.

Expanding visibility into services spend and supporting adoption

Nowhere is the need for connected processes more apparent than in asset-intensive industries. In oil and gas, mining, and utilities, external workers can make up 40% of the workforce, yet most organizations are still managing them through manual processes and disconnected systems. The risks are real: expired certifications, overpayments, and poor visibility into work billed versus work actually done.

New SAP Fieldglass capabilities address these challenges by bringing together the full contractor life cycle, from the moment a worker arrives on site through to final payment. Organizations can now automate time tracking, verify worker credentials and safety requirements before granting site access, maintain tighter controls over equipment, and dramatically reduce the manual effort involved in invoicing.

We’re also using AI to accelerate SOW creation by automatically recommending worker roles based on the SOW description and historical buyer data, which reduces manual setup and improves consistency from the start. And to support adoption, WalkMe Premium is now integrated with SAP Fieldglass and SAP Ariba, providing in-app guidance for tasks such as creating statements of work, approving timesheets, and hiring candidates.

The future of spend management

Autonomous Spend Management marks a fundamental shift from managing processes to delivering business outcomes. From chasing cost savings to actively shaping resilience, margin, and growth. From reacting to events to anticipating them.

The real strategic implication is this: Spend does not happen in isolation. Every contract and invoice has a downstream effect on financial performance. When those decisions are made in context—with AI connecting procurement, supply chain, and finance—the enterprise doesn’t just run more efficiently, it runs as one system.

That’s what we are building, and what we announced this week marks a significant step forward.

For more details on this week’s announcements, see the SAP Sapphire Innovation News Guide. For more details on the latest updates in travel and expense, please refer to the SAP Concur Fusion 2026 announcements.


Etosha Thurman is co-business lead and chief marketing officer for SAP Finance & Spend Management.

SAP Sapphire in 2026: Discover our bold new vision for how businesses will run from now on

How SAP S/4HANA Supports Inventory Optimization

Supply chain management requires constant refinement and adjustment of the company’s business processes. If this isn’t done, the supply chain isn’t operated at an optimal level, and the operating profit is reduced.

How Südzucker Group Fuels Digitalization with SAP Signavio & SAP LeanIX

A smoother SAP S/4HANA migration starts with process transparency and a user experience people actually want to use.

Südzucker Group is present in roughly 100 locations across 31 countries and supports 19,000 employees with a diverse portfolio spanning food products (including frozen pizza), starch, animal feed, and ethanol from renewable resources. With growth through acquisitions over a 100-year history, process complexity increased across the organization. The team needed a clear overview of end-to-end processes, process documentation and modeling, plus visibility into the applications in use.

In this customer story, Südzucker shares how they looked for a single source of truth for processes and applications, along with capabilities like process mining to analyze performance in more detail. By using SAP Signavio together with SAP LeanIX, they improved cross-functional alignment and established a common glossary to make collaboration easier across teams. They also used pre-built content, including value accelerators, to compare SAP best practices with current processes and identify opportunities to harmonize.

The impact includes greater process transparency across the company and €500,000 in cost optimization potential to implement. This structured approach also helped Südzucker evaluate tools with clearer selection criteria grounded in real user needs, supporting a culture of continuous innovation and improved user experience.

Learn more about Südzucker Group’s journey with SAP Design 👉 https://www.sap.com/design/stories-resources/how-sap-signavio-drives-500k-cost-savings-for-the-sudzucker-group

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #SAPSignavio #SAPS4HANA

Trending Chats: Data Products: The Key to Faster Insights and AI

In this episode of Trending Chats, Kunnal Khanna unpacks what it takes to scale AI and data across the enterprise.

From aligning technology with business outcomes to navigating real-world transformation challenges, this conversation explores how organisations can move from ambition to execution.

Chapters:
00:00 – Welcome + what are Data Products?
00:21 – The data reality: SAP + non-SAP for AI
00:50 – The challenge: losing business context outside SAP
01:15 – SAP Business Data Cloud + Data Products overview
01:38 – What you get: business-ready data + metadata
01:57 – How to consume: SQL, APIs, Delta Sharing
02:30 – Data Products vs. business content templates
03:08 – Benefits + wrap-up / connect

Explore SAP Business Data Cloud: https://www.sap.com/products/data-cloud.html

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6059CrDMW
Listen on Spotify: https://sap.to/6050CrDMo
Listen on Apple Podcasts: https://sap.to/6051CrDMU

How to Set Up User Access and Authorizations in SAP DRC

Setting up user access and authorization for SAP Fiori apps in SAP DRC involves a comprehensive understanding of the authorization model, configuring user roles, and managing access through business catalogs and app authorization variants.

How SAF-HOLLAND Enables AI-Ready Data with SAP Business Data Cloud

Different industry. Different challenge. Same data reality.

SAF-HOLLAND operates in a complex manufacturing environment, and after multiple acquisitions, their data ended up distributed across multiple warehouse solutions and systems. That fragmentation made it difficult to bring data together into one unified analytics approach.

In this short customer snapshot, learn how SAP Business Data Cloud helps SAF-HOLLAND connect SAP and non-SAP data sources into a more unified data landscape, so teams can access better insight and build the harmonized, scalable data foundation needed to scale AI across the business.

Learn more about SAP Business Data Cloud. 👉
https://sap.to/6057hPuKv

#SAPBusinessDataCloud #BDC #DataFabric

Sales in SAP Cloud ERP 2602 | Release Highlights

See how SAP Cloud ERP 2602 enhances Sales operations with a centralized sales document workspace and AI‑powered creation of sales orders from unstructured data.

In this highlight video, the digital avatar representing Dequan Xu walks you through two impactful innovations that simplify sales processes, reduce manual work, and help teams respond to customer demands more efficiently.

📂 Manage Sales Documents app — A single workspace to list, review, and edit key sales documents, so teams can manage Sales Orders and Sales Orders Without Charge in one comprehensive worklist instead of switching between multiple apps.

🤖 Automatic creation of sales orders from unstructured data — Upload a PDF or image of a customer purchase order and let intelligent automation convert it into a sales order request, reducing manual entry, lowering errors, and speeding up the sales order cycle.

Chapters:
00:00 – Welcome & introduction
00:23 – Manage Sales Documents app
01:24 – Automatic creation of sales orders from unstructured data
02:59 – Summary & wrap-up

• Read more about the latest Sales innovations in SAP Cloud ERP 2602: https://sap.to/6057h3ZSV
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

#SAPCloudERP #Sales #ERP #SAPS/4HANACloudPublicEdition

Smiling businesswoman greeting a colleague on a meeting

Customer Success Through Trusted Partner Support Expertise

SAP cloud customers can benefit from implementation and operations services from SAP’s partner ecosystem, where an effective support collaboration between such partners and SAP is one essential element of customer success. Therefore, customers are encouraged to select and manage partners also based on their effectiveness in support collaboration.

Usually in the cloud, SAP partners provide implementation and operations services that complement SAP cloud services. In such scenarios, partners utilize support services from SAP on behalf of the joint customer. Typical scenarios include, for instance, requesting support for a technical issue by creating a support case with SAP or leveraging SAP Cloud ALM in an implementation project.

As partners regularly request support, SAP closely collaborates with its partner ecosystem along all dimensions of support and equips partners with the tools, insights, and self-services they need to deliver consistent, high‑value services alongside SAP. This includes:

  • Best practices for partners to self-sufficiently handle common consulting and “how-to” questions from customers
  • Data insights and dashboards, such as the customer insights dashboards and Support Collaboration Analytics (for partners) in SAP for Me, to help monitor performance, identify trends, and proactively realize quality improvements
  • Best practice guidance embedded in SAP Cloud ALM with the opportunity for partners to enhance process content and methodologies represented in the solution
  • Support Accreditation training that can guide partners to efficiently engage SAP for support
  • Enabling transparency on partner action on customer’s behalf through dedicated partner S-users

Partner selection based on trusted support expertise

Customers can now receive higher value from partners with trusted support expertise. Partners that have built strong capabilities for an effective support collaboration can accelerate project execution and reduce risks. For example:

  • Partners that self-sufficiently address customers’ consulting and “how-to” questions can resolve inquiries much faster, as it avoids involving SAP in the process.
  • Partners that use SAP self-services or automatic responses to support inquiries as the default without creating redundant cases can minimize delays and disruptions.
  • Partners that effectively follow SAP’s best practices, for example in SAP Cloud ALM and the SAP Activate methodology, can be better equipped to help mitigate project risks and escalations.

Customers are therefore encouraged to review partners’ support capabilities when selecting and working with partners. Effective partners apply SAP support best practices to help resolve issues and self-sufficiently handle customers’ consulting and “how-to” inquiries. As a target for showing trusted support expertise, no more than 30% of partner-created support cases should fall into these categories. High-performing partners will establish standard operating procedures and continuously optimize service delivery by leveraging SAP’s data-driven support insights. Such partners also engage more efficiently with customers and SAP by speaking the same language because consultants are qualified on support offerings, channels, and best practices through the Support Accreditation training. They can also deliver best practice-based implementations by applying SAP guidance available through SAP Cloud ALM.

To simplify partner selection, also based on their trusted support expertise, SAP will show such qualified partners in SAP Partner Finder from March 2026 onwards.

As a prerequisite for showing such trusted support expertise, customers need to ensure their partners are working with partner S-users.

Customer action recommendations to realize incremental value when engaging partners

When seeking a partner, select those with trusted support expertise, visible from March 2026 onward in SAP Partner Finder through a support proficiency designation.

When working with your partner, enable transparency by authorizing partner S-users for support case handling via the service partner user management application and leverage the customer insights dashboard in SAP for Me for transparency on partner support collaboration effectiveness.


Jens Bernotat is head of Strategy, Portfolio, and Ecosystem Management for Global Customer Support at SAP.
Marcus Blaesi is head of Global Ecosystem Programs for Global Customer Support at SAP.

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