Joule Work: The New UI for AI | Top AI Announcements from SAP Connect

Joule Work is the new UI for AI, providing a unified workspace for people to direct the business while enabling teams to do their best work by deploying agentic workflows at scale.

It connects insights, apps, and agents across every business function, enabling organizations to move faster and work smarter.

See what’s possible with Joule Work: https://sap.to/6051BHB2jv

#SAPConnect #JouleWork #BusinessAI

SAP Certification: 30 Years of Validating Skills for What’s Next

Celebrate 30 years of SAP Certification and see how trusted SAP skills validation has evolved for today’s digital careers.

Since 1996, SAP Certification has helped professionals prove they have the skills to deliver quality SAP implementations and keep pace with changing business needs. What began in SAP training centers in Germany has grown into a global certification program supporting learners, consultants, and organizations around the world.

This video looks back at the evolution of SAP Certification, from SAP R/3 to SAP S/4HANA and SAP Cloud ERP, and highlights how certification continues to support practical, career-ready expertise. With global access, digital badges, continuous validation, and modern assessments that are practical, AI-powered, and open book, SAP Certification helps professionals demonstrate skills that reflect real-world work.

Whether you’re building your SAP career, expanding your cloud ERP knowledge, or helping your organization stay ready for transformation, SAP Certification helps validate what you know, and prepare for what’s next.

Ready to validate your SAP skills and prepare for what’s next? Explore SAP Certification: https://sap.to/6054BHBqQn

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059BHBqQb

#SAP #SAPCertification #DigitalSkills

Finance in SAP S/4HANA Cloud Public Edition 2608 | Release Highlights

SAP S/4HANA Cloud Public Edition 2608 introduces new Finance innovations to help organizations improve transparency, streamline asset transfers, and accelerate reconciliation.

In this release highlights video, an AI avatar representing Ahsan Syed walks through three selected Finance updates delivered with SAP S/4HANA Cloud Public Edition 2608. See how new capabilities for contract and lease management, asset accounting, and contract accounting can help finance teams improve efficiency, auditability, compliance, and period-end close activities.

You’ll see how cost settlement in contract and lease management supports a complete end-to-end settlement process for real estate customers. With integration to Planon, participating objects, proportional settlement calculations, and contract-level breakdowns, finance teams can standardize calculations across periods and gain clearer visibility into settlement results.

The video also introduces the new Post Asset Transfer app, which helps users post full or partial asset transfers for single assets. Transfers can be handled by percentage or amount, with support for asset transfers across company codes and regions, helping finance teams manage asset accounting processes more seamlessly.

Finally, Ahsan highlights the new Display of General Ledger Items in Contract Accounting app. With posting date filters, detailed line-item breakdowns, currency-based totals, drill-down options, follow-on actions, and customizable layouts, teams can analyze GL items more easily and support faster reconciliation and period-end closing.

Highlights include:
🏢 Cost settlement for contract and lease management — Support end-to-end settlement processes for real estate customers.

🔎 Clear settlement breakdowns — Improve transparency, auditability, and compliance at the rentable-object and contract level.

🔁 Post Asset Transfer app — Post full or partial asset transfers for single assets across company codes and regions.

📘 Display of General Ledger Items in Contract Accounting — Analyze GL items with a modern, intuitive user experience.

✅ Faster reconciliation and close — Use filters, drill-downs, follow-on actions, and flexible layouts to support period-end activities.

Chapters:
00:00 – Introduction to Finance highlights for release 2608
00:29 – Cost settlement in contract and lease management
01:15 – Six-step settlement process and posting details
02:03 – Asset transfers across company codes and regions
02:50 – Display of General Ledger Items in Contract Accounting
03:20 – Drill-downs, flexible layouts, and reconciliation
03:35 – Release recap and additional resources

• Read Ahsan’s blog on Finance release highlights in SAP S/4HANA Cloud Public Edition 2608:
https://sap.to/6057BHBqUN

• Explore SAP Community:
https://sap.to/6055CIrvT

• Learn more about SAP Cloud ERP:
https://sap.to/6056CIrvp

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6056BHBqq8

#SAP #SAPCloudERP #SAPS4HANACloud

Keynote: Running Autonomous CX: Drive Growth | Customer Experience Connect at SAP Connect

Watch the SAP Connect 2026 Customer Experience keynote, Running Autonomous CX: How ambitious customer-facing teams drive growth, live from Las Vegas. SAP leaders, Ericsson, and digital transformation expert Tom Goodwin show how Autonomous CX unifies marketing, commerce, sales, and service into one connected system, helping customer-facing teams close the gap between what customers expect and what their systems can deliver.

What you’ll see:
➡️ Autonomous CX — how SAP is helping customer-facing teams drive growth with connected processes across marketing, commerce, sales, and service
➡️ AI grounded in business truth — why AI needs real-time context from orders, inventory, pricing, subscriptions, financials, service, and fulfillment to deliver reliable outcomes
➡️ Agents running the work — how SAP assistants and agents help teams move from manual coordination to connected execution across the customer journey
➡️ Trusted AI for customer-facing teams — how agents operate with identity, permissions, compliance guardrails, brand guidelines, and traceable audit trails
➡️ New SAP CX innovations — including content coordination, campaign configuration, B2B support in SAP Engagement Cloud, Commerce Cloud ERP edition, Order Management service for B2B, Quoting Assistant, and Incentive Compensation Assistant
➡️ Live Autonomous CX demo — a retail scenario showing how SAP agents turn supplier data into a campaign, campaign engagement into a quote, and a service issue into protected revenue
➡️ Customer proof point — Ericsson shares how it is transforming quoting with SAP by connecting commerce, pricing, quoting, ordering, fulfillment, and ERP data
➡️ People doing their most valuable work — why ambitious teams can focus more on judgment, creativity, relationships, and growth when AI handles the operational work

Customers featured: Ericsson

Speakers: Tom Goodwin, AI & Digital Transformation Expert, All We Have Is Now
Speakers: Balaji Balasubramanian, President and Chief Product Officer, Customer Experience, SAP; Mark Niemiec, CRO, SAP; Brian Kyser, Solution Advisor, SAP; Jessica Keehn, Chief Marketing Officer, Customer Experience, SAP; Kendra Schumann, Senior Solution Advisor Customer Experience, SAP; Robert Laurella, Director of Product Marketing, SAP; Aaron Thomas, Global Product Owner – Commerce, Ericsson; Tom Goodwin, AI & Digital Transformation Expert, All We Have Is Now

Explore SAP Customer Experience solutions:
https://sap.to/6054BG4K76

Chapters:
0:00 — Opening: Customer expectations and system limitations
1:45 — How AI is changing buyer behavior
3:45 — CX readiness for the agentic customer journey
5:45 — Introducing Autonomous CX
7:30 — Business truth, end-to-end autonomy, and trusted AI
11:45 — Tom Goodwin on customer outcomes and responsible AI
19:00 — New SAP CX innovations and assistant strategy
21:45 — Marketing and engagement innovations
24:30 — Commerce Cloud ERP edition and Order Management
26:30 — Sales and revenue assistants for quoting and compensation
29:15 — Live demo: Autonomous CX in action
39:45 — Ericsson proof point: Transforming lead to cash
43:30 — Demo: Quote Creation Agent for Ericsson
48:00 — Ericsson customer conversation
55:45 — Closing: Three questions for CX leaders

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#SAPCX #AutonomousCX #BusinessAI

New Agents & Assistants for CX | Top Announcements from CX Connect 2026

At SAP Connect, we announced new agents and assistants for CX, from content coordination and campaign configuration to quoting.

Plus: SAP Commerce Cloud, ERP edition is now generally available. ✅

Get the full CX announcement details: https://sap.to/6056BG40Nq

#SAPConnect #CX #AutonomousCX

Novartis: Smarter Sourcing with SAP Business AI | SAP Connect 2026

See how Novartis is piloting SAP’s Joule Sourcing Assistant to help procurement teams work faster, improve consistency, and make better-informed sourcing decisions.

At SAP Connect 2026, Christoph from Novartis shares how procurement teams in highly regulated industries can use AI agents to reduce manual effort while maintaining control, traceability, and auditability. With hundreds of categories and a large supplier base, procurement teams need to create RFPs, analyze bids, and prepare for negotiations quickly and confidently.

Novartis is co-developing and piloting SAP’s Joule Sourcing Assistant on SAP Business AI Platform, with a focus on bid analysis and negotiation support. The vision is for autonomous sourcing agents to handle the analytical heavy lifting, from comparing offers to identifying negotiation levers, while sourcing professionals stay focused on strategy, supplier relationships, and final decisions.

The discussion also highlights the outcomes Novartis is working toward, including faster cycle times, stronger analytical foundations, improved compliance, and a better experience for procurement teams. Christoph closes with practical advice for organizations starting with autonomous agents: get your data in order, begin with a recoverable process, involve the people doing the work, and plan for change management from the start.

Watch the full keynote. 👉 https://sap.to/6058BG4VS8
Watch all SAP Connect replays on demand. 👉https://sap.to/6059BG4VSD

Chapters:
00:00 – Procurement challenges in a regulated industry
00:18 – Manual work across RFPs, bids, and negotiations
00:51 – Why context, controls, and traceability matter
01:13 – Piloting SAP’s Joule Sourcing Assistant
01:24 – Bid analysis and negotiation support
01:36 – Agents handling the analytical heavy lifting
01:57 – Expected cycle time and productivity improvements
02:18 – Measuring sourcing success
02:41 – Advice for starting with autonomous agents
03:01 – Getting data ready first
03:15 – Starting with recoverable processes
03:24 – Involving users and managing change

Explore SAP Business AI:
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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#BusinessAI #Joule #SAPConnect2026

Nestlé: Building the Data Foundation for AI | SAP Connect 2026

See how Nestlé is using RISE with SAP, SAP S/4HANA, and Joule to connect business processes, strengthen trusted data, and create a foundation for AI at a global scale.

At SAP Connect 2026, Luca from Nestlé shares how the company completed a record-breaking SAP S/4HANA RISE conversion across more than 140 countries. For Nestlé, the transformation was not about technology for its own sake. It was about strengthening the core, operating as one connected enterprise, and creating consistent processes, trusted data, and greater visibility across markets and functions.

The conversation explores why harmonized data is essential for AI. When data is fragmented across legacy systems, AI has limited context to work with. By moving to a clean, unified core with SAP S/4HANA, Nestlé is creating the foundation for Joule to reason across connected business processes and support AI at enterprise scale.

Nestlé also discusses how the Accounts Receivable Assistant can help prioritize collections work based on risk, relationship history, and invoice value, while recommending next-best actions such as a call, email, escalation, or hold. The discussion also touches on touchless order management, working capital, days sales outstanding, continuous planning, and the compounding value of business context when AI is built on a connected SAP foundation.

Watch the full keynote. 👉 https://sap.to/6059BG4VRt
Watch all SAP Connect replays on demand. 👉https://sap.to/6050BG4VRQ

Chapters:
00:00 – Nestlé’s record-breaking SAP S/4HANA RISE conversion
00:19 – Transformation beyond technology
00:39 – Why harmonized data matters for AI
00:55 – SAP S/4HANA across more than 140 countries
01:13 – Joule on a clean, unified core
01:28 – Accounts Receivable Assistant and collections prioritization
01:47 – Next-best actions for finance teams
02:00 – Touchless order management
02:16 – Working capital and days sales outstanding
02:43 – Business transformation at scale
02:58 – Continuous planning and faster response to change
03:16 – The compounding effect of business context
03:39 – SAP Autonomous Suite and enterprise context

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#RISEwithSAP #SAPBusinessAI #SAPConnect2026

Morgan Foods: AI That Helps Supply Chains Deliver | SAP Connect 2026

See how Morgan Foods uses SAP S/4HANA and SAP Integrated Business Planning to connect supply chain operations, improve visibility, and move from reactive planning to predictive decision-making.

At SAP Connect 2026, Morgan Foods shares how it manages a complex supply chain that supports hundreds of private-label products across multiple facilities. From soups and beans to aseptic products, the team coordinates forecasting, ingredients, production scheduling, warehousing, and distribution to keep products moving to grocery shelves every day.

The conversation explores how SAP S/4HANA and SAP Integrated Business Planning helped Morgan Foods move away from manual processes, silos, and spreadsheets. When demand for canned food surged in 2020, Morgan Foods had already built a connected SAP foundation that helped the business see its full supply chain, plan ahead, and continue providing high service levels to customers.
Morgan Foods also explains how SAP IBP helps the team plan for seasonal spikes, optimize factories and inventory, and respond faster to large customer requests.

What previously took three or four weeks can now be assessed in about five minutes. The discussion closes with practical advice for organizations beginning their AI journey: start with clean master data, strong business processes, documented ways of working, and people who provide the judgment and oversight that AI agents need.

Watch the full keynote. 👉 https://sap.to/6058BG4VHk
Watch all SAP Connect replays on demand. 👉https://sap.to/6059BG4VHZ

Chapters:
00:00 – Managing a complex food supply chain
00:24 – Morgan Foods’ product and operational footprint
00:52 – Moving from manual silos to SAP S/4HANA and SAP IBP
01:04 – Responding to demand spikes with a connected SAP foundation
01:43 – Planning ahead with SAP Integrated Business Planning
02:21 – Reducing customer response times from weeks to minutes
03:04 – Connectivity as the foundation for Autonomous Suite
03:21 – Moving from reactive to predictive supply chain planning
03:55 – Advice for organizations starting with AI
04:24 – Why people remain critical in AI-enabled supply chains
05:11 – Human oversight, judgment, and the future of supply chain

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#SAPSupplyChain #SAPBusinessAI #SAPConnect2026

SAP to Acquire TechWolf | SAP Connect 2026

See how SAP is bringing AI-native work intelligence into SAP SuccessFactors to help organizations understand skills, tasks, and workforce needs at enterprise scale.
At SAP Connect 2026, SAP announces its planned acquisition of TechWolf, an AI-native work intelligence platform designed to help organizations understand how work is changing and what that means for their people.

The conversation features Rebecca Carr, Head of Product for SAP SuccessFactors, discussing how TechWolf’s context graph for work brings together job tasks, employee skills, daily work signals, and external labor market data.

The discussion explores why workforce transformation is bigger than upskilling for AI. As enterprises rethink how work gets done, leaders need a more complete, current view of the skills they already have, the capabilities they need, and the opportunities employees can grow into next. With TechWolf’s intelligence, SAP aims to help customers make workforce decisions faster and with more confidence.

Rebecca also explains how this intelligence can guide workforce planning, learning, mobility, recruiting, and broader SAP ecosystem experiences after the acquisition closes. From onboarding new employees to identifying internal talent, closing skills gaps, and helping people see a clearer path for growth, the goal is to help organizations build the workforce they need while creating better opportunities for their people.

Watch the full keynote. 👉 https://sap.to/6050BG4p06
Watch all SAP Connect replays on demand. 👉https://sap.to/6051BG4p0B

Chapters:
00:00 – Why workforce skills matter in the AI era
00:29 – SAP announces planned acquisition of TechWolf
00:44 – Introducing Rebecca Carr, Head of Product for SAP SuccessFactors
01:05 – What TechWolf brings to work intelligence
01:36 – Connecting tasks, skills, and labor market signals
02:28 – Benefits for SAP SuccessFactors customers
03:04 – Understanding skills during onboarding and workforce change
03:39 – Helping people grow inside the company
04:00 – Bringing TechWolf intelligence into SAP SuccessFactors
04:17 – Welcoming TechWolf to SAP

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#SAPSuccessFactors #SAPBusinessAI #SAPConnect2026

Joule Work: AI That Knows Your Business | SAP Connect 2026

See how Joule Work helps SAP users interact with business data, AI agents, and enterprise processes through a new AI engagement layer grounded in SAP context.

At SAP Connect 2026, SAP shows how Joule Work brings business AI into the flow of work. The keynote explains why impressive AI is not enough for enterprise use cases: AI must be accurate, governed, and connected to how the business actually runs. With Joule Work, SAP users can work in natural language while Joule routes requests to the right agents and helps get work done across SAP and non-SAP data.

The conversation introduces the three pillars of Joule Work: conversations, spaces, and Joule Studio. Conversations let users ask questions and delegate tasks. Spaces help visualize content, analyze business performance, and support team collaboration. Joule Studio lets teams extend SAP agents with n8n or build their own agents tailored to business needs.

The keynote also explains how Joule uses SAP Knowledge Graph and deep business context to understand processes, data, rules, APIs, and SAP process knowledge. The demo shows how Joule can support executive workflows, such as preparing for an earnings call by bringing together internal financial data, external analyst information, KPI dashboards, anticipated questions, and market messaging. It closes with Joule Work’s open agent-to-agent gateway, which allows Joule to connect with other AI systems while still delivering governed SAP answers.

Watch the full keynote. 👉 https://sap.to/6051BG4ngS
Watch all SAP Connect replays on demand. 👉 https://sap.to/6052BG4ngs

Chapters:
00:00 – Why impressive AI is not enough for business
00:38 – Why business AI must be accurate
01:28 – Joule Work and enterprise context
02:04 – Rolling out Joule Work to SAP customers
02:33 – A new UI for AI
03:21 – The three pillars of Joule Work
03:36 – Conversations, spaces, and Joule Studio
04:13 – SAP business context behind Joule
04:29 – SAP Knowledge Graph and process knowledge
04:57 – Bringing SAP and non-SAP data together
05:14 – Joule Work live at SAP
05:45 – Transforming the role of the CEO
06:24 – Preparing for an earnings call with Joule
07:28 – Joule Work as an open AI engagement layer
07:36 – Agent-to-agent gateway and SAP AI Agent Hub

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#SAPBusinessAI #Joule #SAPConnect2026

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