See how Autonomous Unified Commerce helps organizations respond faster when demand shifts, operations tighten, and customer commitments are on the line.

At SAP Sapphire 2026, SAP showcased how autonomous, unified commerce can connect intelligent buying moments with operational execution at scale. In this demo, demand for event kits surges just days before SAP Sapphire, creating a packing bottleneck and putting outbound deliveries at risk.

When SAP Logistics Management flags a delay risk, the logistics clerk consults Joule for a mitigation plan. Joule analyzes warehouse priorities, backlog, and resource allocation in real time, then recommends reassigning an autonomous robot from inbound putaway to outbound event kit packaging. With human approval, Joule triggers an SAP Embodied AI Agent, which translates delivery requirements and warehouse context into robot tasks prioritized by urgency and business impact.

Through SAP Business Technology Platform and the Cyberwave platform, robotic automation integrates into existing SAP workflows. The result is a closed loop from risk detection to execution — helping stabilize throughput, reduce backlog, and keep deliveries on track during peak demand.

This is Autonomous Unified Commerce in action: connected commerce, logistics, warehouse operations, AI agents, and robotics working together to help organizations deliver faster, more reliable customer experiences.

Chapters:
00:00 – Demand surges before SAP Sapphire
00:16 – Delay risk appears in logistics
00:22 – Packing capacity becomes constrained
00:38 – Joule builds a mitigation plan
00:50 – Rebalancing warehouse operations
01:05 – Triggering an SAP Embodied AI Agent
01:17 – Coordinating robot execution
01:23 – Monitoring throughput and backlog
01:41 – Training robots with real-world data
01:54 – Validating workflows in a digital twin
02:01 – Connecting robotics with SAP BTP
02:21 – Closing the loop from risk to execution
02:31 – Deliveries get back on track

Optimize customer journeys with Autonomous Unified Commerce:
https://www.sap.com/industries/autonomous-unified-commerce.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #BusinessAI #SAPSapphire

See how Autonomous Asset Management helps keep critical infrastructure running during high-pressure events.

At SAP Sapphire 2026, SAP showcased how Autonomous Asset Management can help organizations predict, adapt, and act in real time. In this demo, a global sports event sets the scene: stadium operations depend on power, connectivity, water, security, workforce coordination, and facility systems working together without disruption.

When SAP’s Alert Processing Agent detects a pressure deviation in the stadium water network, Joule helps launch an autonomous inspection workflow. Inspection robots confirm a small pipeline leak, while AI agents initiate maintenance notifications, assess workforce capacity, and recommend the best available technician through SAP Field Service Management. With human oversight in place, the repair is completed, logged for compliance and traceability, and reflected in SAP Asset Performance Management for future preventive maintenance.

This is Autonomous Asset Management in action: connected assets, intelligent maintenance, field service, and supply chain operations working as one system to help organizations reduce operational risk, improve uptime, and respond faster when every minute matters.

Chapters:
00:00 – Becoming an autonomous enterprise
00:10 – Autonomous Asset Management at SAP Sapphire
00:19 – Managing operations for a global sports event
00:27 – Detecting anomalies before disruption
00:39 – Launching an autonomous inspection workflow
00:55 – Moving from insight to maintenance action
01:05 – Rebalancing field service schedules with Joule
01:16 – Assigning the right technician
01:31 – Logging work for compliance and traceability
01:39 – Restoring asset status and improving prevention
01:47 – Innovations from SAP Sapphire 2026

Streamline asset management with Autonomous Asset Management from SAP:
https://www.sap.com/industries/autonomous-asset-management.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPSapphire #Joule #AI

See how Bayer and SAP are bringing AI into business processes from the start.

In this video, Bayer shares how transformation works when business leads and IT enables. Rather than treating AI as an add-on, Bayer is weaving AI into the way it designs future processes, supports ERP transformation, and scales trusted innovation across the enterprise.

You’ll hear how SAP Joule for Consultants helps consultants and architects get a trusted starting point with relevant knowledge at their fingertips. Bayer also explains how collaboration with SAP connects discovery, delivery, and governance of AI use cases, helping ideas move from concept to scalable solutions.

For organizations looking to accelerate AI adoption, Bayer’s approach shows the value of working as one team, challenging ideas, and building AI into the architecture of transformation.

Learn more about AI from SAP:
https://sap.to/6055B82xdc

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6050B82xdo

#SAPBusinessAI #SAPJoule #EnterpriseAI

KPMG is using SAP Business AI and Joule to help clients turn complex data into better decisions and faster outcomes.

In this video, KPMG shares how SAP Business AI is helping consulting teams accelerate client transformation journeys. By applying AI to unstructured data, KPMG can bring together additional sources of information, generate stronger insights, and support more confident business decision-making.

You’ll also hear how KPMG became the first organization to use Joule for Consultants, helping teams accelerate delivery time. Beyond consulting delivery, KPMG is applying Joule technology to forecasting and planning, including identifying potential inventory obsolescence earlier and recommending actions. In sourcing and procurement, KPMG is embedding AI to support contract negotiation and compliance, with the goal of helping clients improve procurement outcomes.

The results are measurable: KPMG cites 15% better procurement results and projects running 30% faster, with the potential to evolve toward 50%. Built on a long-standing SAP partnership, this work shows how AI can strengthen transparency, trust, and business value across client engagements.

Learn more about SAP Business AI:
https://sap.to/6050B82atq

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059B82atL

#SAPBusinessAI #SAPJoule #EnterpriseAI

Capgemini is using SAP AI to help customers improve experiences, accelerate hiring, and turn complex work into faster outcomes.

In this video, Capgemini shares how SAP AI capabilities are being applied across customer experience and workforce scenarios. In one SAP Commerce implementation, Capgemini used the SAP CX AI Toolkit with ERP data to improve product descriptions, search results, and recommendations. The result was a better digital experience for customers and improved sales outcomes for the business.

You’ll also hear how Capgemini approaches AI through an industry lens, using generative AI to improve transformation program delivery, enhance customer experience, and build use cases that connect SAP technology with partner ecosystems. The conversation also highlights SAP SuccessFactors, where SAP AI helps match job skills to business demand and reduce hiring time for organizations with seasonal workforce needs.

For business and technology leaders, the message is clear: AI works best when it is embedded into real business processes. With SAP AI, Capgemini is helping organizations move from isolated experiments to practical outcomes across commerce, HR, and industry-specific transformation.

Learn more about AI from SAP:
https://www.sap.com/products/artificial-intelligence.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPBusinessAI #EnterpriseAI #CustomerExperience

When trusted AI matters, trusted data comes first. See how Mead Johnson Nutrition is building its data foundation with SAP Business Data Cloud.

For Mead Johnson Nutrition, supporting the health and nutrition of families and infants means every decision must meet a higher standard. In a highly regulated industry, AI can’t be directionally right, occasionally wrong, or unclear in how it reaches a recommendation. It needs trusted business context, strong governance, and transparency by design.

In this customer story, Mead Johnson Nutrition shares how SAP Business Data Cloud helps bring SAP and non-SAP data together with metadata, definitions, lineage, and governance intact. By replacing fragmented, market-specific data pipelines with a unified data fabric and reusable SAP data products, teams can spend less time wrangling numbers and more time acting on reliable insights.

With a trusted foundation in place, Mead Johnson Nutrition is preparing for enterprise AI that is consistent, governed, and scalable across the business. The result: better decisions made faster and with confidence, supporting availability, responsiveness, reliability, and the standards families depend on.

Explore SAP Business Data Cloud: https://www.sap.com/products/data-cloud.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #BusinessAI #DataCloud

AI can feel simple at first: type a prompt, get a solution. But turning that solution into production-ready business value takes more.

In this video, IBM shares how Joule Studio helps teams build AI agents that are connected to business systems, data, and enterprise rules. Instead of creating solutions that sit next to the business, Joule Studio helps translate intent into solutions grounded in SAP context, so AI can work inside real enterprise processes.

You’ll hear how IBM used Joule Studio to build 20 AI agents in three weeks, including ideation, design, build, and testing. The result was a 200% efficiency gain, showing what becomes possible when AI development is connected to the systems and context businesses rely on every day.

For enterprise teams, the opportunity is clear: move beyond prompts and prototypes, and start building AI agents that can scale with confidence.

Learn more about Joule Studio:
https://www.sap.com/products/artificial-intelligence/joule-studio.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPBusinessAI #Joule #EnterpriseAI

There’s a new urgency around enterprise AI, and Accenture is helping organizations move from exploration to impact with SAP Business AI.

In this video, Accenture shares how it’s working with SAP to help modernize enterprises with embedded AI, Joule, and custom AI adoption on SAP Business Technology Platform. By combining Accenture’s industry expertise with SAP’s business AI capabilities, companies can bring AI into the workflows that matter most, from finance and procurement to supply chain and data-driven operations.

You’ll hear how Accenture is already using SAP Business AI inside its finance organization to accelerate pre-close processes across countries and support better cash management. The conversation also looks ahead to three key areas of collaboration: expanding Joule across the enterprise, scaling embedded AI scenarios, and helping customers adopt custom AI for industries including pharmaceuticals, consumer products, and retail.

For business and technology leaders, the message is clear: SAP Business AI is ready to help organizations work with more speed, insight, and confidence. The opportunity now is to start, scale, and keep moving.

See how Accenture is bringing AI to the business with flexibility and scale in the cloud:
https://www.sap.com/asset/dynamic/2024/11/da5f8b23-e37e-0010-bca6-c68f7e60039b.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPBusinessAI #Joule #EnterpriseAI

At SAP Sapphire, SAP unveiled major updates to its Business AI platform – bringing together SAP Business Data Cloud, SAP Business Technology Platform, and new integrations including AWS.

But the expert advice that matters most? Start with your data foundation before anything else.

Irfan Khan, President & Chief Product Officer, SAP Data & Analytics, covers:
→ What’s new with SAP Business Data Cloud at Sapphire
→ The one thing to get right before AI delivers real value
→ Why culture – not technology – is the actual game-changer

Learn more about SAP Business AI Platform: https://sap.to/6058B8UyNO

#SAPSapphire #SAPBusinessAIPlatform #AI

At SAP Sapphire, SAP unveiled Autonomous HCM – a new approach to HR that makes payroll, recruiting, and workforce planning proactive, real-time, and AI-driven.

Lara Albert, Chief Marketing Officer, SAP SuccessFactors, shares:
→ What Autonomous HCM actually means for HR leaders
→ What’s new with SmartRecruiters + SAP SuccessFactors HCM
→ How AI-enabled workforce planning replaces static spreadsheets for good

Learn more about Autonomous HCM: https://sap.to/6054B8UyUj

#SAPSapphire #HCM #SAPSuccessFactors