ZEISS Group, a global leader in optics and optoelectronics, found that outdated information and fragmented data access were slowing critical processes and limiting analytics value.

With SAP Datasphere and SAP HANA Cloud, core components of SAP Business Data Cloud, ZEISS is improving data accessibility, consistency, and real-time integration across SAP and non-SAP systems, giving teams trusted information exactly when decisions need to happen.

Find out more about SAP Business Data Cloud 👉 https://www.sap.com/products/data-cloud.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

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See what’s new in SAP CPQ for SAP Cloud ERP 2602, with four updates that expand partner quoting, improve team collaboration, enable safer post-order review, and strengthen quote governance.

In this video, we highlight new capabilities designed to help you sell complex products faster and more accurately, with better control, fewer conflicts, and stronger compliance across the entire quoting process.

🔑 New External user license — Extend quoting access to resellers, distributors, and other non-employees in a cost-effective way. Admins gain clearer visibility into usage, while external users get the quoting access they need—without internal management rights.

👥 Simultaneous quote usage (live presence + change alerts) — Real-world deals involve multiple contributors. With 2602, users see who else is active on a quote (header and item-level indicators), plus UI notifications when changes occur—reducing overwritten edits, duplicate work, and delays.

🔍 View-only product configuration for ordered quotes — After an order is placed, quotes are typically locked. Now, users can open a configurable item in a read-only “View” mode to review selections safely—supporting faster customer responses, easier audits, and zero risk of changing a finalized transaction.

🛡️ Visibility + editability permissions for standard quote fields — Administrators can now set granular controls for standard fields (for example: Market, Effective Date, Pricebook, Sales Area) based on permission groups and quote status. The UI adapts automatically as quotes move through draft, submission, and approval—helping reduce accidental changes and unnecessary approval loops.

Chapters:
00:07 Introduction
00:34 Enablement of external-user license type
01:34 Simultaneous quote usage by multiple users
02:46 Read-only mode for item configuration
03:50 Visibility and editability permissions for standard quote fields
05:16 Wrap-up and outro

• Read more about the latest innovations in SAP Cloud ERP 2602: https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-sap/core-logistics-in-sap-cloud-erp-2602/ba-p/14331232

• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT
• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

See what’s new in Supply Chain Management for SAP Cloud ERP 2602, with four highlights that bring AI-assisted warehouse execution, tighter subcontracting integration, faster physical inventory handling, and clearer supply checks for sales.

In this video, Greg Hutcheon’s digital twin walks through new capabilities that help logistics and supply chain teams streamline operations, improve transparency, and keep goods moving smoothly, from warehouse tasks and transportation planning through inventory control and order promising.

🤖 Joule for Warehouse Management (outbound delivery orders + warehouse tasks) — Use natural-language queries to find key warehouse objects fast, act from an actionable worklist, and jump into SAP apps (or continue in Joule). Next-best-action buttons speed common steps, with confirmations to stay in control.

🔗 Subcontracting integration with WM and TM (BMW – Subcontracting scope) — A connected process links subcontracting POs to TM and outbound WM—from delivery creation through freight planning and warehouse execution—improving visibility and supporting consistent freight cost handling.

📦 New SAP Fiori app: Manage Physical Inventory Item List — A single workspace for physical inventory: filter by status and differences, then review results, post items, trigger recounts, and navigate to documents. Bulk actions and reason codes make exceptions faster and auditable.

✅ Order Promising: Supply Protection indicator — A new icon in Display Product Availability shows when supply protection affects available quantity, reducing manual checks and helping sales reps make faster availability decisions.

Chapters:
00:09 Welcome and introduction
00:25 Joule for outbound delivery orders and warehouse tasks
01:44 Subcontracting integration with WM and TM
03:29 New SAP Fiori app: ‘Manage Physical Inventory Item List’
04:32 Order promising – Supply protection indicator
05:24 Wrap-up and outro

• Read more about the latest Supply Chain Management innovations in SAP Cloud ERP 2602: https://sap.to/6059B6JN4F

• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT
• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6056B6JN4C

AI is the future, but it only works when it’s built on a single, trusted data foundation. In this customer story, IBM shares how modernizing to SAP Cloud ERP Private helped standardize global processes, retire legacy complexity, and accelerate productivity at scale.

IBM set out to tackle three major challenges: a large legacy portfolio, geographically fragmented processes, and the need for the latest technology to run a truly global business. The goal was clear: standardize onto a single global quote-to-cash and finance process, built to support long-term innovation, including AI.

IBM made the move from ECC to SAP Cloud ERP Private with a “big bang” deployment across 175+ countries and 150,000+ users, completed in just 18 months. By running SAP Cloud ERP Private on IBM Cloud via IBM Power Virtual Server, and implementing with IBM Consulting, IBM describes the program as a win-win that delivered measurable results from day one.

Post go-live, IBM reports major operational improvements:
✅ 30% reduction in operational costs to support the function
✅ 80%+ faster invoicing cycle time
✅ 70%+ reduction in accounts receivable payment matching cycle time leveraging AI
✅ 40%+ improvement in contract registration cycle time through automation

Beyond efficiencies, IBM highlights the strategic importance of SAP Business Technology Platform (SAP BTP) as a foundation for the next phase, supporting both clean core progress and integrations. IBM used the transition to jumpstart its clean core journey, including a 25% reduction in custom code.

This story is just the beginning of IBM’s transformation journey with SAP, and a strong example of how standardization, clean core, and modern cloud ERP can create the data foundation needed to scale AI-driven productivity.

Explore SAP Cloud ERP solutions 👉 https://sap.to/6052B6K14r

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6050B6K14w

#SAPCloudERP #ERP #AI

Discover how cash managers can get clear daily cash visibility, identify risks early, and act on shortages and surpluses with AI-assisted guidance.

Understand how cash managers can start everyday with a perfectly prepared, precise view of their cash position.

The Cash Management Agent reasons and acts autonomously to bring everyone together, identifying risks early, and guides next steps in line with the treasury policy.

Discover Joule Agents: https://www.sap.com/products/artificial-intelligence/ai-agents.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#Joule #AIAgents #BusinessAI

Discover how the Value Case Creation Agent automatically creates data-backed value cases, quantifies process inefficiencies, and turns raw process performance into clear financial opportunity.

Learn how building value cases doesn’t require digging through metrics, analyzing trends, or manual calculations.

Discover Joule Agents: https://www.sap.com/products/artificial-intelligence/ai-agents.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#Joule #AIAgents #BusinessAI

Discover how the Joule Dashboard Analyzer Agent for SAP Signavio solutions turns complex process mining dashboards into clear, actionable insights – instantly interpreting charts in natural language and highlighting the KPIs that matter most.

See how the agent summarizes KPI purpose and performance, pinpoints the metric driving the biggest impact (like rejection rate), and guides analysts to the areas with the greatest opportunity – so teams access insights up to 80% faster and spend less time interpreting dashboards, and more time acting on results.

Discover Joule Agents: https://www.sap.com/products/artificial-intelligence/ai-agents.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#Joule #AIAgents #BusinessAI

Discover how the Joule Accounting Accruals Agent helps finance teams calculate, review, and post accruals with less manual effort. supporting a faster, more reliable close.

See how the agent uses historical data and your accounting policy handbook to automatically identify pending accruals, generate estimated accrual proposals (with posting and reversal details), and notify users for review – so teams stay in full control while reducing accrual calculation time by up to 80% and cutting review and posting time by up to 50%.

Discover Joule Agents: https://sap.to/6050B6GBF6

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055B6GBF1

#Joule #AIAgents #BusinessAI

Discover how the Joule International Trade Classification Agent helps trade specialists classify products faster and more accurately by combining AI-assisted recommendations with legal reasoning, while keeping humans in control.

See how the agent gathers relevant product information, builds a complete product profile, ranks classification proposals, and explains each option step by step, supporting confident, auditable decisions and reducing compliance risk.

Discover Joule Agents: https://sap.to/6058B6G8Ba

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6053B6G8BF

#Joule #AIAgents #BusinessAI