How SAP AI Agents Keep Businesses in Control ✨ | SAP Connect 2026

How can businesses embrace autonomous AI agents without losing control?

At SAP Connect 2026, SAP CEO Christian Klein explains how SAP AI agents operate within established business workflows, using the same trusted data, rules, and audit trails as SAP applications.

Discover how SAP helps organizations scale agentic AI with built-in governance, security, and human oversight, giving businesses the flexibility to move from human-guided decisions to autonomous execution with confidence.

Explore SAP Business AI Platform: https://sap.to/6059ByE4P9

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SAP Field Service and Asset Management | AI-Powered Operations

When asset downtime strikes, every minute matters. Discover how AI-powered field service and asset management can help keep operations moving.

Disconnected systems, manual processes, and limited visibility can slow maintenance and service teams when they need to act fast. Without the right information, resources, or equipment history, even routine work can become a challenge, increasing operational risk and affecting equipment reliability.

SAP Field Service and Asset Management brings asset, service, and ERP information together on one AI-powered, mobile-first execution foundation. By connecting planning, scheduling, dispatch, and field execution, the solution helps organizations coordinate work, improve productivity, and support more proactive maintenance and service operations.

In this video, discover how SAP Field Service and Asset Management helps your teams:

• Improve planning and resource visibility: Give planners a clearer view of workforce capacity, work priorities, and available resources to make informed decisions.

• Optimize scheduling and dispatch: Use AI-assisted recommendations to match technicians with the right jobs, helping teams respond efficiently to changing demands.

• Empower field technicians: Provide mobile-first, offline-capable access to equipment diagnostics, asset history, and AI-generated guidance so technicians can arrive prepared and work with confidence.

• Connect end-to-end operations: Bring maintenance, service, supply chain, and finance processes together to reduce manual handoffs and create a more connected flow of work.

• Strengthen asset reliability: Turn operational information into actionable insights that support better decisions, more efficient resource utilization, and greater operational continuity.

Whether you’re responsible for asset maintenance, field service operations, workforce scheduling, or operational performance, see how connected data, intelligent automation, and mobile execution can help your teams move from reactive decisions toward more autonomous asset and service operations.

With SAP, people stay in control while AI helps coordinate work, optimize resources, and keep business-critical operations running.

Explore SAP Field Service and Asset Management: https://sap.to/6054ByEwxK

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As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6052ByEwxr

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Connect AI Agents to SAP with MCP Gateway | SAP TechEd 2026

How can you securely connect AI agents to SAP business data using Model Context Protocol (MCP)? See SAP Integration Suite and SAP Enterprise AI Gateway in action.

At SAP TechEd 2026, Antonio Maradiaga, Developer Advocate at SAP, demonstrates how developers can expose existing SAP APIs as MCP servers, making enterprise data accessible to AI agents and applications. Discover how SAP Enterprise AI Gateway, built on SAP Integration Suite, helps simplify AI integration while maintaining enterprise security, access control, and governance.

Follow a live walkthrough of creating an MCP server from an existing API, configuring tools and authorization policies, and publishing it through SAP Developer Hub. See how the connection is then configured in Joule Desktop, allowing an AI agent to securely retrieve business data from SAP S/4HANA using natural language.

Chapters:
00:00 – Connecting AI Agents to SAP Systems
00:37 – Introducing SAP Enterprise AI Gateway
00:51 – Creating an MCP Server with SAP Integration Suite
01:30 – Exposing SAP APIs as MCP Tools
02:08 – Deploying the MCP Server and Configuring Security
03:09 – Publishing MCP Servers in SAP Developer Hub
04:12 – Accessing MCP Server Credentials
04:50 – Connecting Joule Desktop to SAP Data
05:27 – Retrieving SAP Business Data with AI Agents

• Explore SAP Integration Suite: https://sap.to/6059BHmSul
• Watch the full developer keynote replay: https://sap.to/6050BHmSum

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

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Governing AI Agents with SAP Business AI Platform | SAP TechEd 2026

How can you scale AI agents without compromising security, compliance, or control? Discover how SAP Business AI Platform helps organizations govern enterprise AI throughout the agent lifecycle.

At SAP TechEd 2026, explore how SAP brings together AI agent discovery, risk assessment, runtime enforcement, and continuous monitoring. See how SAP AI Agent Hub provides visibility into agents across enterprise environments, while SAP AI Agent Discovery helps organizations understand where agents operate, who owns them, and how they’re being used.

Discover how SAP’s AI Governance Assistant supports risk classification with human oversight, and how SAP Cloud ALM provides agent observability and traceability after deployment. Learn how connected governance capabilities help developers and IT leaders manage AI agents more confidently, from initial assessment through ongoing operations.

Chapters:
00:00 – Enterprise AI Security and Governance
01:55 – The AI Agent Governance Lifecycle
02:25 – SAP AI Agent Hub and Agent Discovery
03:11 – AI Risk Assessments and Human Oversight
04:55 – Runtime Enforcement and Trusted AI Agents
06:02 – Monitoring AI Agents with SAP Cloud ALM
06:45 – SAP Signavio Agent Mining
07:40 – Scaling AI with Continuous Governance

• Explore SAP Business AI Platform: https://sap.to/6053BHYLfX
• Watch the full SAP TechEd 2026 opening keynote: https://sap.to/6054BHYLfk

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6050BHYLfe

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Business Functionalities of SAP BTP

SAP Business Technology Platform (SAP BTP) offers various functionalities for the technical implementation of business-relevant requirements, such as the extensibility of business processes, end-to-end process integration, and the processing and analysis of different data.

The Gap That No LLM Can Close

Generative AI helps people to write, research, program, or evaluate content faster. A huge benefit, but one that also comes with a serious problem: according to a McKinsey study, while 80% of AI users report increased personal productivity, only six percent of companies say that AI significantly increased their operating profit.

Turn structured data into accurate, explainable predictions that your team and AI agents can act on
  • How can this gap be closed? The answer lies in helping companies detect risks, defaults, losses, and liquidity pressures sooner—and manage them more effectively.

For Germany and Europe, it is not an abstract challenge, but the key to future prosperity. Our economic strength lies in industry: in mechanical engineering, in the automotive supply chain, in complex manufacturing and logistics processes. According to German Economic Institute estimates, AI can generate around €440 billion of additional gross value in Germany by 2034.

Good, but not in every case

To get the economy moving again, we need a different kind of AI. Because it is not enough to process and generate language; AI must also be able to deal with data that companies work with the most. And this is where common large language models (LLMs) reach their limits. Structured data—for example, numbers in tables—help companies understand what is happening right now and what may come next.

This requires AI models that understand the relationships among rows, columns, entities, and numbers. This is exactly what current research results show: several independent benchmarks from the year 2026 prove that even high-performance LLMs perform significantly weaker in table reasoning tasks—for example, in the ability to draw conclusions from tables and to recognize relationships—than in language tasks.

When data anticipates what’s next

Tables follow their own logic. Values do not stand next to each other in isolation, but in relationships between columns, rows, timeframes, and business transactions. Accordingly, tabular AI is designed to recognize patterns across columns as well as in the associated tables that make up a company system. The real added value lies in this networked context. Looking at a customer ID in isolation is one thing. Seeing which orders this customer places and predicting warehouse requirements from these data is a completely different thing.

A practical example: a manufacturer wants to identify early which customers are most likely to pay late. For this, a single piece of information is not enough. Among other things, relevant factors include payment history, order history, delivery data, and external industry information. Only the interaction of these data makes reliable predictions possible. That’s precisely what tabular AI models are built for.

What this means for AI investments

Classic machine learning methods are still used in many companies today for predictions based on structured data. They often deliver good results, but typically have to be developed, trained, and operated separately for each individual application: one model for demand forecasting, another for payment default risks or for prioritizing sales contacts, each with data preparation, training, monitoring, and ongoing maintenance.

Tabular foundation models change this equation. They do not have to be redeveloped for every business question but are universally applicable. This creates an immense scaling effect. In the future, instead of hundreds of specialized models, a single one—such as SAP-RPT-1.6, which we have just made available to customers—will suffice. With this, companies can build on historic examples and existing patterns from their business data in order to identify new risks and opportunities at an early stage.

For companies, this means a concrete shift: AI predictions will no longer have to be developed as complex individual projects in the future. In other words, the path from a specific question to the universal use of a model for any questions becomes shorter and cheaper.

In addition, since tabular foundation models are not pre-trained on individual use cases, but on large amounts of data, they can also recognize patterns across different use cases that specialized individual models, especially in limited data layers, often overlook. Therefore, in addition to the scaling effect, there is also a gain in knowledge, which previously did not exist in the analytical processing of tabular data.

New category for enterprise AI

At SAP, we are working on the next level of enterprise AI. With the acquisition of Prior Labs in July, we are further accelerating this path: combining Prior Labs’ basic research with the corporate reality of our customers, and the experience of SAP in the application of AI in business-critical business processes.

With TabPFN-3, Prior Labs has developed one of the most powerful open-source models for tabular predictions. Together with the tabular foundation models of the SAP-RPT family and SAP Knowledge Graph, this creates an infrastructure that securely generates structured predictions directly from the company-specific data with the individual business context.

In general, now we are seeing a trend toward various types of foundation models. In addition to tabular foundation models, models that have been trained on the basis of time series—for example, a large number of measurements—are being created. You can evaluate the measurements, recognize patterns, and thus also predict numerical values over time.

Conclusion

The first wave of generative AI is making employees more productive. The next one can make companies more forward-looking. The decisive factor here is not whether companies use LLMs or tabular foundation models. It is crucial to combine the two where they provide the greatest benefit: LLMs for interaction with language and knowledge, tabular models for forecasts based on structured business data.

Done right, AI becomes more than a productivity tool. It becomes a driver of better business decisions—and a foundation for a stronger economy.

To learn more, read this recent interview with SAP CTO Philipp Herzig (in German).

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PwC: AI Built for Industry Context | SAP Connect 2026

See how PwC and SAP are exploring Industry AI to help professional services teams make better connected decisions, reduce manual work, and deliver stronger client outcomes.

At SAP Connect 2026, Jill from PwC explains why industry-specific context is essential for enterprise AI. Every industry has its own language, risk profile, workflows, and definition of what “done right” looks like. For AI to be trusted in complex business environments, it needs to understand not only the task, but the context, consequences, and next steps within that specific process.

The conversation explores why generic AI can execute tasks, but Industry AI can understand why those tasks exist and what they connect to. In professional services, where clients trust firms with sensitive decisions, AI must operate on connected systems, accurate context, and built-in governance.

PwC also discusses how SAP’s Billing Assistant can help professional services teams catch billing issues earlier in the process, before they affect client relationships. The discussion closes with how PwC and SAP are exploring Industry AI to support autonomous project delivery, helping teams spend less time on engagement administration and more time delivering expertise, judgment, and better client outcomes.

Watch the full keynote. 👉 https://sap.to/6052BG4VFu
Watch all SAP Connect replays on demand. 👉https://sap.to/6053BG4VFR

Chapters:
00:00 – Why industry context matters for AI
00:17 – Moving from generic AI to Industry AI
00:31 – Different industries need different AI logic
00:47 – Building trust with industry-specific context
01:04 – Why Industry AI understands connected processes
01:12 – AI in professional services
01:37 – Trust, governance, and connected systems
02:02 – SAP Billing Assistant for professional services
02:22 – Catching billing issues earlier
02:35 – Exploring autonomous project delivery
02:45 – Less administration, better client outcomes

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R

#SAPBusinessAI #IndustryAI #SAPConnect2026

What Is the Autonomous Enterprise? A Look at SAP’s Flywheel Architecture

SAP has spent the last few years reorganizing its portfolio around an idea it calls the Autonomous Enterprise, where AI agents work inside core business processes and act on live operational data instead of waiting for someone to pull a report.

How SCT Software Accelerates Sales with SAP Store Private Offers | SAP Partner

See how SCT Software uses SAP Store Private Offers to simplify procurement, shorten the sales process, and expand its reach to customers globally.

Supply Chain Technologies (SCT Software) develops solutions that extend SAP supply chain capabilities using SAP technology, including SAP Business Technology Platform (SAP BTP). As cloud offerings create new opportunities with shorter time to value and different transaction models, SCT Software saw a need for a procurement experience designed to support these types of solutions.

With SAP Store Private Offers, SCT Software can manage transactions through SAP Store, where customers can accept an offer that falls under their SAP contract. SAP then invoices the customer directly and manages the partner payout on the back end. For SCT Software, this approach has dramatically reduced the time from initial customer contact through final execution — including the time between quote and closed deal and the vendor onboarding that accompanies the process. That means the team can move more quickly from completing the transaction to kicking off the customer project.

SCT Software also sees SAP Store Private Offers as an opportunity for partners to extend their reach. By enabling transactions through SAP Store, partners can engage customers globally with limited involvement from direct sales while significantly shortening the overall sales process.

Learn more about SAP Store Private Offers: https://sap.to/6058BGvjPq

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How DataXStream Accelerates Sales and Customer Engagement with SAP Store | SAP Partner

See how DataXStream uses SAP Store to connect with SAP customers, increase visibility for its order management solution, and help accelerate sales opportunities.

As an SAP endorsed partner, DataXStream offers OMS+, an order management solution built on SAP Business Technology Platform (SAP BTP) that helps SAP customers simplify complex order management processes. Because the solution is native to the SAP environment, customers can access customer information, inventory, and pricing in real time without maintaining a separate database or replicating products and promotions.

For DataXStream, SAP Store provides a trusted destination where SAP customers can discover solutions for specific business needs. That visibility helps prospective customers find and evaluate DataXStream when looking for order management capabilities — and, according to DataXStream, has helped accelerate its sales process across opportunities ranging from six to seven figures. The company is also embedding AI into the environments where customer service employees already work, helping bring intelligent capabilities closer to their day-to-day processes.

DataXStream’s advice for other partners? Focus on customer outcomes. Rather than simply listing product features on SAP Store, communicate the benefits customers are already realizing so they can quickly understand how your solution can address their needs.

Explore DataXStream solutions on SAP Store: https://sap.to/6052BGvjTr

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6053BGvjTd

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