Customer Success Keynote: Transformation Today for Resilience Tomorrow | SAP Sapphire 2025

Discover how today’s transformation powers tomorrow’s resilience in the Customer Success Keynote at SAP Sapphire 2025! Hear directly from industry leaders like Mercedes-Benz, Phoenix Global, and Mars on their cloud journeys with SAP, and learn about innovations designed to make your business future-ready.

👉 Evolving RISE with SAP: Now covering the full SAP Business Suite, with enhanced Cloud ALM, AI capabilities, and new transformation services delivering up to 30% cost savings.
👉 Powerful Customer Stories: Hear from Mercedes-Benz on AI-driven innovation with RISE, Phoenix Global’s rapid 8-month turnaround with GROW with SAP and Mars’ agile multi-tier ERP strategy leveraging Public Cloud, RISE, and the Business Suite.
👉 Simplified Business AI: Access over 230 embedded AI scenarios, Joule as a multi-agent framework, AI Foundation, and a new AI co-innovation partnership with AWS.
👉 Integrated Toolchain for Faster Value: Achieve up to 30% cost reduction and 35% faster transformations with tools like SAP Signavio, SAP LeanIX, SAP Cloud ALM, and Joule.
👉 New Tiered Services & Support: A simplified portfolio (Foundational, Advanced, Max) and new Business Data Cloud services to maximize your SAP investment.

The time for transformation is now. SAP provides the applications, data, AI, and support to build your resilient future.

Watch all SAP Sapphire replays: https://sap.to/6052Nvr6s

#SAPSapphire #CloudTransformation #BusinessAI

How Learning Helps Beat Burnout

Burnout is hitting the workforce harder—and earlier—than ever. While previous generations often confronted the most difficult challenges in their careers and personal lives in their 40s, younger generations are now facing workplace exhaustion earlier than ever.

One in four Americans report hitting peak burnout before turning 30, and over half of American workers across age ranges say they are currently experiencing at least moderate levels of burnout. The state of modern workplace stress is accelerating, and it can create mental health concerns for employees—as well as high turnover, low productivity, and worse business outcomes for employers.

What’s fueling it? Increasingly, experts point to “pseudowork.” Pseudowork is busy work: the constant churn of e-mails, meetings, and low-impact tasks that leave employees drained and unfulfilled.

When a workday is filled with seemingly endless busy work, it may be a natural reaction to get home and ask yourself, “What did I actually accomplish today?” Simultaneously exhausting and demoralizing, pseudowork may be a key contributor to the burnout increasingly felt by younger generations.

If pseudowork is a key contributor to employee burnout, then the solution may be the opposite: opportunities for real learning and development in the workplace. Almost a third of employees report that high-quality training at work left them feeling “truly enlightened and invigorated.” They also felt “highly valued and empowered” by their employers, recognizing the continuous investment in their development. In addition to the obvious benefit of creating a more highly-skilled workforce, learning opportunities help employees feel a sense of achievement, excitement, and empowerment—breaking up the pattern of pseudowork and combatting burnout in the process.

This kind of meaningful learning can be unlocked through SAP Learning Hub, which allows people from the entire SAP ecosystem to access a wide range of SAP Certifications to enjoy while taking a break from answering yet another e-mail. Structured SAP Learning Journeys can allow workers to dive in at their own pace according to their unique needs and goals. They can be seamlessly integrated into daily work routines to allow employees to forge their own continuous learning path. As an SAP learner said herself, “SAP Certification boosts my confidence and adaptability. Continuous learning not only enriches my knowledge base but also ensures that the solutions I provide are cutting-edge and in sync with the evolving tech landscape.”

By integrating continuous learning into daily routines, organizations can do more than build skills—they can reinvigorate their teams and begin to truly counter the effects of pseudowork.


Sabine Benz is head of Enablement and Engagement at SAP.

SAP Learning Hub: Everything you need to boost business success with continuous learning

SAP Signavio Marks Third Consecutive Year as a Leader in Gartner® Magic Quadrant™ for Process Mining Platforms

SAP Signavio has once again been recognized as a Leader in the Gartner Magic Quadrant for Process Mining Platforms, marking its third consecutive year of this prestigious acknowledgment.

Realize holistic, data-driven business transformation for faster time to insight and adaption

In today’s dynamic business landscape, process mining is vital for gaining data-driven insights that boost efficiency, smarter decision-making, and business growth, and SAP Signavio maintains an ongoing dedication to innovation and customer satisfaction in the realm of process mining.

The Gartner Magic Quadrant research methodology highlights that “Leaders execute well against their current vision and are well positioned for tomorrow.” SAP Signavio has been recognized as a Leader among 16 vendors, evaluated based on ability to execute and completeness of vision.

“Our goal is to empower our customers to build transformation as an ongoing capability, rather than a one-off project,” said Dee Houchen, chief marketing officer for SAP Signavio. “As transformation never ends, our solutions help companies secure business success as they continuously adapt and analyze their operations, receive AI-assisted improvement recommendations, and monitor their business to establish continuous process optimization. Process mining is at the heart of this approach, and we feel being recognized as a Leader for the third consecutive year by Gartner reaffirms our unwavering commitment to innovation and customer satisfaction, with value realization as our north star.”

 The repeated recognition provides useful context regarding the state of the process mining market. As a vendor, there are several fundamental aspects that differentiate SAP Signavio solutions from others:

  • Customer value realization: With customer value realization as its primary strategic goal, SAP Signavio considers process mining a crucial component for successful process transformation.
  • Enterprise observability: Customers achieve full enterprise observability, enabling them to centralize and manage transformation initiatives within a single solution.
  • AI innovations: SAP Signavio solutions offer AI innovations specific to the process world, fast-tracking and democratizing process mining for its customers.
  • Value accelerators and best practices: Thousands of value accelerators and best practices are available to expedite benefit realization in both SAP and non-SAP environments.
  • Bridging operations and experience: The gap between operations and experience is bridged, providing a clear understanding of how process execution impacts sentiment.

 The Gartner Magic Quadrant equips businesses with valuable insights to make informed decisions.

Get a complimentary copy of the latest Gartner Magic Quadrant, featuring SAP Signavio solutions, here.


Lucas de Boer is Global Marketing program lead for SAP Signavio at SAP.

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Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

04/2025 Digitizing the SME Sector: Conesprit Wins Award Once Again

For the third year in a row, we’ve received the SAP Net New Name Award for the highest number of new customers!

The post 04/2025 Digitizing the SME Sector: Conesprit Wins Award Once Again appeared first on SAP Business One Cloud.

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