See how PwC and SAP are exploring Industry AI to help professional services teams make better connected decisions, reduce manual work, and deliver stronger client outcomes.
At SAP Connect 2026, Jill from PwC explains why industry-specific context is essential for enterprise AI. Every industry has its own language, risk profile, workflows, and definition of what “done right” looks like. For AI to be trusted in complex business environments, it needs to understand not only the task, but the context, consequences, and next steps within that specific process.
The conversation explores why generic AI can execute tasks, but Industry AI can understand why those tasks exist and what they connect to. In professional services, where clients trust firms with sensitive decisions, AI must operate on connected systems, accurate context, and built-in governance.
PwC also discusses how SAP’s Billing Assistant can help professional services teams catch billing issues earlier in the process, before they affect client relationships. The discussion closes with how PwC and SAP are exploring Industry AI to support autonomous project delivery, helping teams spend less time on engagement administration and more time delivering expertise, judgment, and better client outcomes.
Watch the full keynote. 👉 https://sap.to/6052BG4VFu
Watch all SAP Connect replays on demand. 👉https://sap.to/6053BG4VFR
Chapters:
00:00 – Why industry context matters for AI
00:17 – Moving from generic AI to Industry AI
00:31 – Different industries need different AI logic
00:47 – Building trust with industry-specific context
01:04 – Why Industry AI understands connected processes
01:12 – AI in professional services
01:37 – Trust, governance, and connected systems
02:02 – SAP Billing Assistant for professional services
02:22 – Catching billing issues earlier
02:35 – Exploring autonomous project delivery
02:45 – Less administration, better client outcomes
Explore SAP Business AI:
https://sap.to/6054BG4VFr us on social:
LinkedIn: https://sap.to/6050BG0v3M
Instagram: https://sap.to/6052BG0v3O
Facebook: https://sap.to/6053BG0v3P
Threads: https://sap.to/6054BG0v3u
About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BG0v3R
#SAPBusinessAI #IndustryAI #SAPConnect2026
