A smoother SAP S/4HANA migration starts with process transparency and a user experience people actually want to use.

Südzucker Group is present in roughly 100 locations across 31 countries and supports 19,000 employees with a diverse portfolio spanning food products (including frozen pizza), starch, animal feed, and ethanol from renewable resources. With growth through acquisitions over a 100-year history, process complexity increased across the organization. The team needed a clear overview of end-to-end processes, process documentation and modeling, plus visibility into the applications in use.

In this customer story, Südzucker shares how they looked for a single source of truth for processes and applications, along with capabilities like process mining to analyze performance in more detail. By using SAP Signavio together with SAP LeanIX, they improved cross-functional alignment and established a common glossary to make collaboration easier across teams. They also used pre-built content, including value accelerators, to compare SAP best practices with current processes and identify opportunities to harmonize.

The impact includes greater process transparency across the company and €500,000 in cost optimization potential to implement. This structured approach also helped Südzucker evaluate tools with clearer selection criteria grounded in real user needs, supporting a culture of continuous innovation and improved user experience.

Learn more about Südzucker Group’s journey with SAP Design 👉 https://www.sap.com/design/stories-resources/how-sap-signavio-drives-500k-cost-savings-for-the-sudzucker-group

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As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #SAPSignavio #SAPS4HANA

Real stories. Expert reactions. No fluff. When a customer is frustrated, the next five minutes can make or break your brand.

In this episode of SAP Spotlight on ANZ Tech, Jess hits the streets to hear real customer wins and fails, then gets quick, practical reactions from two customer experience experts (Scott and Scott). You will hear what helps in the moment: acknowledgment, empathy, and clear ownership, so you can move from damage control to trust-building fast.

You will also unpack a simple idea that is easy to overlook: hope is not a strategy. When teams rely on hope instead of a repeatable response, customers feel it and loyalty can slip away. This short episode is a useful reset for anyone working in customer service, marketing, or CX leadership who wants to reduce churn, protect brand trust, and create more consistent outcomes across channels.

👉 Get the Australian Engagement Report to see the data and start driving a difference in your customer strategy: https://sap.to/6058B6m5yM”

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6053B6m5yR

#CustomerExperience #CustomerLoyalty #SAP

Discover how Piller Blowers and Compressors GmbH is modernizing manufacturing and supply chain operations with a hybrid ERP strategy, combining on-premise SAP S/4HANA with SAP Cloud ERP to accelerate innovation while protecting existing investments.

Join Markus Oertelt (SAP Cloud ERP & SCM Product Success) and Thomas Henzler (CIO, Piller Blowers and Compressors GmbH) as they unpack the strategic thinking behind Piller’s two-tier hybrid landscape, the change-management lessons learned along the way, and how SAP Business Technology Platform (SAP BTP) acts as the foundation that connects data, integration, extensibility, and automation across the enterprise.

In this video, you’ll:
✔️ Understand why Piller chose a hybrid ERP path, and how they framed it internally
✔️ Learn practical implementation advice for CIOs, what to start with and what to avoid
✔️ Hear how Piller achieved a go-live in six months using fit-to-standard workshops
✔️ Get a clear breakdown of Piller’s ERP architecture and the role of SAP BTP as “the glue”
✔️ Explore real AI progress, including a maintenance assistant evolving into agents and skills with Joule Studio
✔️ Myth-bust manufacturing in the cloud and take away best practices for two-tier hybrid landscapes

Whether you’re a CIO, IT leader, or operations leader in manufacturing, industrial machinery, or process industries, this conversation offers a real-world blueprint for modernizing your ERP landscape with speed, governance, and a scalable architecture.

Chapters
00:12 – Welcome
00:52 – Introduction to Piller Blowers and Compressors GmbH
03:26 – Why hybrid ERP at Piller?
04:35 – Implementation tips for CIOs
05:50 – Measurable impact on the company
06:50 – Piller’s ERP architecture breakdown
10:33 – Fast implementation insights
14:25 – How did Piller handle the changes?
16:30 – What role does SAP BTP play in the company?
18:30 – AI use cases and beta testing
22:05 – Myth busting manufacturing in the cloud
23:58 – Best practices for two-tier hybrid landscape
25:00 – Future plans and key takeaways
26:01 – Wrap-up and thank you

Explore SAP Cloud ERP 👉https://sap.to/6051B6mzNz

💬 Join deeper conversations in the SAP Community: https://sap.to/6052B6mzNM
📧 Contact us anytime at insides4@sap.com

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6057B6mzNR

Join Andrea Miranda and SAP HANA Cloud experts for a deep dive into the latest SAP HANA Cloud innovations in Q1 2026. In this release overview, you’ll get a guided look at new capabilities that help teams explore enterprise data faster, streamline administration, improve performance analysis, and build intelligent applications with SAP HANA Cloud.

This Q1 2026 update covers key enhancements across AI and agents, machine learning and NLP, calculation view modeling, and SAP HANA Cloud Central (HCC). Use the chapters below to jump directly to the topics most relevant to your role, whether you’re a database administrator, developer, data engineer, or analytics professional.

Chapters:
00:00 – Introduction
01:59 – General update
06:45 – SAP HANA Cloud Agent Procedures – BETA
10:25 – Machine Learning NLP services updates
18:21 – Calculation View Modeling Updates
38:44 – SQL Tools for Administration in SAP HANA Cloud Central
43:31 – Introduction of a performance analysis application in HCC
50:28 – Multi-Region Disaster Recovery Update
56:47 – Further contents

👉 Learn more about SAP HANA Cloud: https://sap.to/60574iQZP
👉 Read Thomas Hammer’s blog post to learn more about the innovations here: https://sap.to/6052B6mzhK
👉 Join the SAP HANA community to stay in the know: https://sap.to/6053B6mzhz

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059B6mzhR

#WhatsNewInSAPHANACloud #SAPHANACloud #SAPHANA

Playoff pressure. New cap rules. SAP helps NHL GMs make confident decisions when it matters most. https://www.sap.com/about/customer-stories/nhl.html

New NHL playoff salary cap rules raise the stakes for every roster decision – and front offices can’t afford guesswork. Starting this season, teams must stay cap-compliant in the Stanley Cup Playoffs, making contracts, call-ups, and trade decisions even more complex.

In this video, see how the SAP NHL Front Office App, powered by SAP Business Technology Platform (SAP BTP), helps NHL front offices bring league, team, and player data into one connected view – updated in real time. With everything in one place, decision-makers can plan and operate more efficiently, from managing contracts, rosters, and cap compliance to modeling Stanley Cup playoff roster scenarios and player acquisitions before making a move.

Whether it’s the pressure of the playoff race, trade deadline decisions, or draft strategy, the app supports faster, more confident decisions – wherever teams are working. Trusted by all 32 NHL teams, it’s built to turn insights into action when every moment can define the season.

Explore the NHL story with SAP: https://sap.to/6052B6mzpg

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6057B6mzpl

#NHL #SAPBTP #SportsAnalytics

Uncertainty isn’t a phase. It is the new operating model. When demand shifts, markets swerve, and customers expect real-time everything, supply chain planning can’t run on yesterday’s playbook.

Remember when quarterly plans felt predictable? Those days are gone. Today, disruption shows up fast at every tier of your network, and the organizations that stay ahead are the ones that can sense changes early, align teams quickly, and act with confidence.

With enhanced supply chain planning from SAP, your organization can work as one across functions, timelines, and constant change. Connect planning with execution so decisions don’t get stuck in silos. Use AI-driven planning to improve responsiveness, adapt faster, and make smarter calls before the next disruption becomes your next fire drill.

This is about more than enduring volatility. It is about building a supply chain that can pivot in real time, support resilient operations, and turn uncertainty into an opportunity for better performance, without losing sight of customer expectations.

Learn more about SAP Supply Chain Planning 👉
https://www.sap.com/products/scm/supply-chain-planning.html

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

See how organizations across industries are using SAP Business AI and Joule to drive real business outcomes.

In this video, customer voices show how AI is helping businesses solve industry-specific challenges at scale. From HR and payroll to supply chain, retail, manufacturing, and mobility, SAP Business AI helps organizations work faster, make better decisions, and improve employee experiences.

You’ll hear how AI is accelerating payroll support, reducing costs, improving supply chain efficiency, limiting food waste, supporting workforce transformation, and helping teams adapt to new business models. Across every example, the focus is the same: turning business data into action and making AI useful in the flow of work.

SAP Business AI brings together trusted data, enterprise processes, and AI capabilities to help companies create value across functions and industries.

Learn more about SAP Business AI: sap.com/products/artificial-intelligence.html

00:00 – Why SAP is positioned to deliver business AI
00:11 – HR and payroll: faster service, lower cost
00:24 – Retail and supply chain: better decisions, less waste
00:52 – Manufacturing and mobility: workforce transformation
01:06 – Margin improvement and employee experience
01:14 – Joule for every employee
01:23 – Shaping a smarter tomorrow with SAP Business AI

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPBusinessAI #Joule #Industries

Team Liquid, the world’s largest eSports organization, is turning to Joule to transform how it manages the vast amounts of data generated in competitive gaming.

Learn more about “Team Liquid and Joule”: https://sap.to/6042B6j2cC

00:00 – Too Much Data
00:19 – Team Liquid
00:42 – Manual Entry
01:01 – Partnering with SAP
01:20 – Winning with Joule
01:49 – What’s Next?

Niklas Siemer sits down with Matthias Rosker (Head of SAP BTP Data Center Strategy & Geo Expansion) and Michael Schmidt (Head of PlusOne Central Engineering – SAP Cloud Infrastructure) to explain the “why” behind SAP BTP’s rapid regional expansion—and why sovereignty has become a defining pillar of cloud strategy.

You’ll hear how SAP is harmonizing global location strategy (hyperscalers + SAP-owned regions), why SAP BTP is increasingly the foundation layer for SAP’s cloud portfolio, and what’s driving demand for data residency, operational control, and technical independence—especially in public sector and regulated industries.

The episode also clarifies the difference between Sovereign Cloud (shared/community cloud with sovereign controls) and Sovereign Cloud On-Site (bringing the full stack to a customer’s data center with isolated control planes and flexible operations models). And in a big moment for long-time listeners, Niklas closes by sharing that this is his final episode as host.

In this episode, you’ll learn:
✅ What’s behind SAP BTP’s accelerated data center expansion pace and how SAP is closing “capability gaps” across regions
✅ Why SAP is offering BTP on SAP Cloud Infrastructure (SCI) again—and what customer demand made inevitable
✅ The four sovereignty dimensions: data, operational, technology, and legal sovereignty
✅ Sovereign Cloud vs Sovereign Cloud On-Site: what changes when SAP brings the stack into your data center
✅ How SAP approaches service availability: a “core services everywhere” model (e.g., Integration Suite, runtimes, persistence)
✅ Commercial reality: standardized pricing across public cloud options, with sovereign offerings priced differently based on added controls
✅ Practical ways to stay current: Discovery Center + Roadmap Explorer + SAP Community updates

0:40 – Meet the guests: Matthias Rosker & Michael Schmidt
2:20 – Why SAP BTP expanded so fast (and why it had to)
6:30 – Why offer BTP on SAP Cloud Infrastructure (SCI) again?
9:10 – What’s “under the hood” of SAP Cloud Infrastructure (SCI)
14:10 – The sovereignty shift: why it matters now
17:40 – The four types of sovereignty (data, ops, tech, legal)
21:10 – Sovereign Cloud explained (what it is—and what it isn’t)
24:10 – Sovereign Cloud On-Site: bringing the stack to the customer
28:10 – Who needs On-Site (defense, intelligence, public sector)
31:20 – Service availability across regions: “core services everywhere”
34:10 – Pricing + commercial impact (public cloud vs sovereign)
36:10 – Can customers migrate regions? (yes—no “one button” move)
38:30 – How to stay up to date: Discovery Center + Roadmap Explorer
40:10 – Guest recommendations (The Pitt / Better Than Us)
42:10 – Closing + Niklas’ final-host farewell

Discover, evaluate, and adopt SAP Business Technology Platform and SAP Business AI solutions: https://discovery-center.cloud.sap/
See what’s next on the SAP Business Technology Platform road map: https://roadmaps.sap.com/board?q=SAP%20Business%20Technology%20Platform&range=CURRENT-LAST#Q1%202026
Learn more about SAP Sovereign Cloud: https://www.sap.com/products/security-and-sovereignty.html
Learn more about SAP Business Technology Platform: https://www.sap.com/products/technology-platform.html

🎧 Listen on Spotify: https://sap.to/6050f6zYq
🎧 Listen on Apple Podcasts: https://sap.to/6051f6zYS

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAPBTP #SAPSovereignCloud #SAPCloudInfrastructure