What is Responsible AI at SAP?

At SAP, we care deeply about AI’s impact on people’s well-being, the health of our customers’ businesses, and society and economies. We address bias and discrimination concerns when designing AI into our applications and work to be transparent and explainable. We uphold our highest standards with respect to data privacy, data protection, and cybersecurity.

Building on the fundamental dedication to responsible AI that we started back in 2018, we are proud to further our commitment by affirming the 10 guiding principles of the UNESCO Recommendation on the Ethics of Artificial Intelligence. These principles cover proportionality, safety, fairness, sustainability, privacy, human oversight, transparency, responsibility, awareness, and multi-stakeholder collaboration, ensuring that AI solutions respect human rights and contribute to sustainable development.

Learn more: https://sap.to/6050FDDMn

What’s New in SAP S/4HANA Cloud Public Edition 2502 | Executive Update

The SAP S/4HANA Cloud Public Edition 2502 release is here. Watch the video from Bert Schulze, Vice President Cloud ERP Product Success, where he talks about key innovations like Joule, AI Copilot, AI-Assisted UX features, the SAP Green Ledger for sustainability, scalable partner solutions, and much more. With updates like Create Mode for “Manage Certificate Receipts” and GROW with SAP on AWS, it empowers businesses to innovate and stay agile.

SAP User Experience in SAP S/4HANA Cloud Public Edition 2502 | Demo

Unlock smarter workflows with SAP User Experience in SAP S/4HANA Cloud Public Edition 2502! Maria Silipo from Cloud ERP Product Success Enablement introduces AI-driven tools like Joule for real-time insights, smart filters, natural language search, and seamless task management. Experience intuitive, personalized, and efficient business processes.

Sourcing and Procurement in SAP S/4HANA Cloud Public Edition 2502 | Demo

Step into the future of Sourcing and Procurement with SAP S/4HANA Cloud Public Edition 2502! Katharina Klug, Cloud ERP Product Success Enablement, unveils game-changing innovations like machine learning-powered invoice extraction templates for Central Invoice Management and punch-out functionality in SAP Ariba Buying, Base Edition. These features streamline processes, reduce manual effort, and revolutionize how you manage purchasing. Discover how these updates can transform your procurement workflows today.

TWM is now officially authorized to sell GROW with SAP.

TWM is committed to assist our customers to develop a successful cloud business. Learn the importance of customer-centricity in a disruptive business environment and how to identify strategies for delivering on promises to enhance customer satisfaction and retention.

It’s all about simplifications!!!

 

 

SAP Debuts Joule in SAP Concur Solutions at SAP Concur Fusion 2025

SEATTLE SAP SE (NYSE: SAP) announced new generative AI innovations and an expanded partnership with American Express at SAP Concur Fusion, the flagship conference for SAP Concur solutions users and experts.

SAP is embedding its generative AI copilot Joule into SAP Concur solutions, bringing the portfolio one step closer toward a fully automated travel and expense management process:

  • Joule in the Concur Expense solution will help answer employees’ questions and ensure that expense reports are ready for submission with minimal effort. General availability is expected in the second quarter 2025.
  • Joule in the Concur Travel solution — now in the SAP Early Adopter Care program with general availability expected later this year — will help plan locations for offsite meetings, providing meeting location recommendations and high-level flight and hotel cost estimates.
Gain visibility into spend anywhere, anytime to cut costs, be more efficient and drive compliance across your organization

SAP Concur also announced an expanded partnership with American Express to simplify expense management for shared customers. SAP Concur and American Express are launching a real-time authorization data capability whereby American Express Corporate Card purchases automatically generate and categorize expenses in Concur Expense at the time of spend. This feature will first be available for meal expenses. It will also include mobile notifications that send the employee expense policy reminders in the moment.

SAP Concur is also working to expand access to its integration with Mastercard, which automates expense entry at the time of purchase, so more Mastercard customers can benefit from a simpler and more efficient experience.

Additionally, American Express Global Business Travel has integrated its hotel marketplace, featuring over 2 million properties across 180 countries with competitive rates, into the new Concur Travel solution, providing customers with access to comprehensive hotel content, including negotiated programs and preferred partner rates.

With its Concur Travel and Concur Expense solutions, SAP remains the market share leader for worldwide travel and expense management software, with 49.6 percent 2023 market share* These leading solutions are part of SAP Business Suite, SAP’s comprehensive portfolio of integrated solutions that combines our core cloud ERP and line-of-business applications, fueled by unmatched   business data and actionable AI.

To learn more about announcements or to join the virtual event, visit the SAP Concur Fusion website.

Visit the SAP News Center. Follow SAP at @SAPNews.

Media Contact:
Kelly Sheldon Murray, +1 (978) 708-6821, kelly.murray@sap.com, ET
SAP Press Room; press@sap.com

*IDC Worldwide Travel and Expense Management Software Market Shares, 2023: Resurgence of Business Travel Heralds a New Chapter in Travel and Expense Software, doc #US51658524, August 2024

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2025 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

Revolutionizing SAP Ariba Category Management: More AI-Driven Enhancements | 2502 | Part 2 of 2

Discover how category managers like Catherine are leveraging new features to enhance supplier engagement and streamline strategy creation. With supplier preferencing and advanced generative AI capabilities, SAP Ariba Category Management empowers you to improve supplier relationships and generate tailored strategy recommendations effortlessly.

Chapters
0:23 – Ability to Use Supplier Preferencing (CATMAN-265)
1:58 – AI-Assisted Category Strategy Recommendation (CATMAN-467)

Stay informed with our SAP Road Map Explorer: https://sap.to/6056n4u1g

New Research Finds That Nearly Half of Executives Trust AI Over Themselves

NEWTOWN SQUARE, Pa. — Generative AI is increasingly influencing decision-making at the highest levels of business. SAP SE (NYSE: SAP) today announced new research that reveals 44 percent of C-suite executives would override a decision they had already planned to make based on AI insights. Another 38 percent would trust AI to make business decisions on their behalf.

The “AI Has a Seat in the C-Suite” survey, conducted by Wakefield Research and sponsored by SAP, polled 300 C-Level executives at companies with at least $1 billion in annual revenue in the United States. Additional findings included:

  • 74 percent of executives place more confidence in AI for advice over their family and friends.
  • 55 percent of executives work at firms where AI-driven insights have replaced or frequently bypass traditional decision-making. This is especially true for companies with $5 billion or more in revenue.
  • 48 percent of executives use generative AI tools daily; 15 percent use AI multiple times per day.
Click to enlarge

“Most executive decisions are based on a combination of the data, how they feel and discussions they’ve had with people they trust,” said Jared Coyle, chief AI officer for SAP North America. “What this data tells us is that AI is part of that trusted inner circle.”

For a majority of the executives surveyed (52 percent), AI is trusted most to analyze data and make recommendations for decision-making. Executives also have confidence in AI to spot risks or issues they hadn’t previously considered (48 percent) and to offer alternate plans (47 percent). They’re also using AI in a multitude of other ways, including: enhancing product development (40 percent); supporting budget planning (40 percent); and performing market research (40 percent).

And the benefits of AI extend beyond the office: 39 percent of executives feel they experience a better work-life balance because of AI; 38 percent report improved mental well-being; and another 31 percent claim to experience reduced stress.

Coyle noted that many businesses still struggle with building a foundation of reliable data critical for this kind of trust because of misalignment between IT and business functions, integration challenges across systems or even concerns with the quality of the data itself.

“The only way to ensure reliable business data for AI is to have one common semantical data layer for your business,” he said.

To that end, Coyle points to the SAP Business Data Cloud solution, the company’s latest fully managed SaaS data management solution that unifies all SAP and third-party data throughout an organization. By connecting data from every part of the business and harmonizing it more easily and quickly than ever before, SAP Business Data Cloud can help customers make more impactful decisions faster and fuel reliable AI.

Visit the SAP News Center. Follow SAP at @SAPNews.

Media Contact:
Victoria Dixon, +1 (703) 288-6020, victoria.dixon@sap.com, ET
SAP Press Room, press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2025 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

The Power of Pro Bono: Breaking Barriers and Fostering Innovation

International Women’s Day offers an opportunity to recognize the achievements of women worldwide, reflect on their historical contributions, and share inspiring stories of strength and resilience.

SAP is powering equitable access to economic opportunity, education and employment, and the circular economy

There is as much to celebrate today as there is from our shared past. Women’s entrepreneurship is growing, with 38 percent of micro, small, and midsize enterprises being women-owned and 10 million women-owned businesses operating in developing countries.

One of SAP’s industry-leading, strategic corporate social responsibility (CSR) focus areas is powering equitable access to economic opportunity and employment, in alignment with our vision of helping the world run better and improving people’s lives.

Through our immersive and virtual pro bono consulting programs, SAP employees collaborate with hundreds of impact-driven businesses that are putting people and planet first. Many of these businesses are inspiring women-founded and led enterprises that create long-term, sustainable impact for their communities by directly empowering economic opportunities and employment for many. This has a ripple effect, as it not only directly benefits the impact business or individuals, but it also can lead to poverty alleviation, higher income potential, and stable living environments for those individuals, their families, and the communities they live in and contribute back to.

By sharing their experience and expertise with these impact businesses, our employees can deliver on the promise of our CSR strategy while growing in their leadership competencies and driving positive change for future generations.

SAP Social Sabbatical is one of our flagship pro bono consulting programs that enables employees to share their knowledge and skills with impact businesses across the globe. Created in partnership with our long-time strategic partner Pyxera Global, employees are placed on highly diverse teams and dedicate their professional expertise during a unique, immersive one-month assignment solving concrete strategic challenges for client organizations.

In 2023, one of the program’s assignments was in Jakarta, Indonesia, and partnered with an impact business called TORAJAMELO. TORAJAMELO is a slow fashion brand addressing the issue of migration from rural communities, particularly for women, and supporting job creation in these communities. They focus on reviving rural economies with sustainable weaving, creating an ecosystem for more than 1,200 women weavers that improves their ability to self-support through financial stability and connect back to their culture, while also promoting sustainable fashion.

In partnership with TORAJAMELO, the SAP team drove research and development of a lifestyle rating system for their online fashion cooperative, with recommendations for brand recognition and a dedicated sales channel for artisanal products. Their work supported TORAJAMELO’s long-term social and environmental impact for their customers and beneficiaries, and greatly impacted the employee consultants themselves, personally and professionally.

For SAP participant Bibiana Becker, the sabbatical reinforced many of her existing worldviews: “The world is interconnected, and we need to help each other and provide those who lack it with access to education and sustainability knowledge. The women who lead TORAJAMELO are strong, resilient, and hard-working. TORAJAMELO is saving lives.”

One of these women, TORAJAMELO CEO Aparna Bhatnagar Saxena, shares why doing work that directly impacts the lives of women is so meaningful.

“I am able to work directly on the economic enablement of women, minimizing negative damage on the environment and focusing on revamping our education systems,” she said. “I am a firm believer for a fairer and more prosperous world. Women belong in all decision-making areas of work and life, and all they need is exposure and a platform to develop their skills and capture the opportunities.”

When asked if there were any unexpected benefits of working with her SAP pro bono team, Aparna shared, “We found champions who cared about what we are doing.”

The opportunity to work with TORAJAMELO opened a wider worldly perspective for the SAP team. Sergio Pascual Logarzo noted how his experience working with them personally and professionally impacted him.

“Their dedication and commitment to advancing this cause has been a source of daily inspiration,” he confirmed. “By working with people of different backgrounds, both SAP colleagues and external stakeholders, I gained a new perspective on cultural and social dynamics, learning to see solutions from a more inclusive angle.”

Another incredible women-led organization that SAP pro bono consultants partnered with last year, among others, was the host organization, Maide Mutfak, in Istanbul, Turkey. Maide is a kitchen incubator that provides both access to production facilities and business consulting, and catering services that emphasize sustainability and inclusivity. The organization empowers local food entrepreneurs and reduces their costs while providing employment and development opportunities to nearby disadvantaged communities, including many women facing socio-economic challenges.

The SAP team built a strategic business plan for Maide, including a powerful messaging framework and business development road maps.

Reflecting on her experience working alongside Maide and the new skills she now brings to her daily work, SAP participant Charmel Bence shared, “Our host client was very welcoming and appreciated every effort we made to understand their business and their challenges. It was very humbling to get to know them and witness their passion, commitment, and perseverance to succeed. Working with Maide has affirmed the need to first seek to understand. Take time to actively listen and walk in their shoes.”

Pro bono consulting at SAP is truly an innovation exchange, with the impact businesses adopting new ways of tackling their challenges as they scale and make an even greater impact, and SAP employees being exposed to sustainable business models and bringing new or expanded ways of thinking to their teams at SAP.

“This experience deeply reinforced my belief in the importance of equitable inclusion while expanding my understanding of the challenges faced by under-resourced food entrepreneurs,” shared SAP participant Danielle Zhang. “Seeing firsthand the systemic barriers they encounter — whether access to funding, industry knowledge, or market opportunities — has made me even more aware of the critical role we play in leveling the playing field. True inclusion isn’t just about providing resources, it’s about creating an ecosystem of support, mentorship, and community that empowers diverse entrepreneurs to thrive.”

Collaboration with impact businesses, including those that are women-founded and led, and those that directly support women through pro bono consulting underscores the power of the collective, and the multiplier effect of impact. Working together, corporations and impact businesses are both made stronger through the reciprocal sharing of skills and talents and the shared safety to step outside of comfort zones and gain new perspectives.

With over 11 million impact businesses operating worldwide, this exchange brings business value back to SAP and scales the important work of these organizations, driving further economic and employment opportunity out to the communities they serve.

As we celebrate International Women’s Day, the experiences from employees and the inspirational host clients they worked with are a reminder of the extraordinary achievements of women worldwide and the importance of continued efforts to empower their endeavors. These initiatives represent another undeniable way that SAP is helping the world run better and improving people’s lives, one community at a time.


Julia Donovan is program manager of SAP Social Sabbatical for SAP CSR at SAP.

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The Future of AI for Talent Management: Shifting Perspectives to Drive Potential

The conversation around artificial intelligence (AI) in HR has only grown louder over the past year. 2024 was “the year of AI,” when organizations began exploring AI’s potential to streamline processes, accelerate talent acquisition, and fuel skills-based talent management. As we step into 2025, the focus is shifting from considering how AI can drive efficiencies to embracing AI to enable organizations to enhance their people strategies and future-proof organizational goals. 

Unlock the potential of your people and your organization with SAP SuccessFactors

AI is no longer just a tool for automation but is becoming a cornerstone of HR transformation and needs to be placed at the center of talent management strategies. Organizations are now prioritizing AI-driven talent intelligence to strengthen decision-making, build more dynamic, skills-based workforces, and ensure employees are equipped with the right skills for the future. This shift reflects a growing interest in understanding how AI can empower workforces to adapt, grow, and thrive.

As AI continues to reshape the world of work, organizations are examining how to maximize its impact on delivering meaningful outcomes for their people and business. HR leaders are moving beyond traditional approaches for hiring, employee development, and talent management—embracing AI to power skills-based strategies that align talent decisions to evolving business needs. Grundfos, one of the world’s leading pump and water solutions companies, sees digital HR solutions as key to becoming a skills-based organization, enabling data-driven decisions to support its business outcomes. “We are excited and engaged about the potential of the talent intelligence hub in SAP SuccessFactors solutions,” shares Søren Nielsen, Grundfos’ business architect of HR Technology. “By shifting our focus from job descriptions to skills and embracing intelligent technologies such as AI, we can help inspire our people to grasp new opportunities and address skills shortages in clever ways.”

Recent research findings show that while organizations are beginning to adopt AI for HR, employees have mixed feelings about its role. While many recognize its potential to improve hiring processes, personalize career development, and create tailored learning journeys, there remain concerns about bias, security, and ethical implications. To build trust, organizations must take a responsible approach to AI, ensuring transparency, governance, and fairness measures are at the core of their AI strategy. A few ways organizations can foster credibility with their people include offering training and resources to understand the fundamentals of AI, providing opportunities for employees to work with AI in practical settings, and offering clear communication around how AI works and the expected impact it will have on an employee’s experience.

As businesses strive to stay competitive, it’s critical for HR leaders to understand how to unlock the full potential of AI. Organizations that proactively integrate AI into their talent management strategies will be better positioned to create more agile, future-ready workforces. A top priority in 2025 will be ensuring HR teams have the right knowledge, tools, and resources to effectively leverage AI to deliver impactful results, enabling their businesses and people to stay ahead.

Interested in learning more about how AI can enhance your people strategies and unlock new potential for your workforce? Hear from experts to learn about the future of AI for talent management, explore our latest research insights, and see an engaging demo of the latest AI-driven innovations in SAP SuccessFactors solutions.


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