tempuser_726735209 - The World Management

22 July

São Salvador Alimentos Improves Personal Protective Equipment Management with SAP Build

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Brazilian food producer São Salvador Alimentos S.A. improves its personal protective equipment (PPE) processes with SAP Build and Cloud Foundry tools, saving 150 manual signatures per day and improving warehouse management.

Headquartered in Itaberaí, Goiás, São Salvador Alimentos S.A. (SSA) is one of Brazil’s leading food companies. Its brands such as SuperFrango and Boua offer a wide portfolio of fresh and processed poultry as well as other meat, egg, and dairy products, fish, and frozen foods. The company’s products are exported to dozens of countries worldwide.

While SSA has built a reputation for quality and innovation in the food industry, one of its internal processes, the management of PPE delivery, still relied on manual paperwork. After successfully implementing SAP S/4HANA in 2024, the company continued its journey with SAP. The company started to collaborate with the SAP AppHaus team to explore opportunities with SAP Build and Cloud Foundry.

The point of departure was that every day around 150 physical signatures had to be collected to confirm that PPE had been delivered to employees. These signed documents were then handed over to the archive team for manual scanning and storage. There was no digital record of which equipment was delivered, to whom, or when. As a result, it was impossible to track usage or send timely reminders for mandatory PPE replacements every six months.

Innovation along the human-centered approach

In dedicated workshops, SSA stakeholders and users analyzed the situation along SAP’s human-centered approach to innovation. They explored new ways to improve and redesign this process with SAP Build and Cloud Foundry. After some iterations and testing, the new solution was implemented in January 2026.

SSA employees can now use digital signature capture linked to an automatic tracking of what was delivered and when. Via automated WhatsApp reminders, they learn when it’s time to replace their equipment, thus ensuring compliance, efficiency, and more visibility to the warehouse.

This new process has already shown the following benefits:

From 150 manual signatures to electronic signatures using digital authentication
100% elimination of paper in the process
Simplified service and an easy-to-understand and intuitive app
Higher visibility to the warehouse
Reporting capabilities available
Better cost management
Regulated issuance and compliant PPE distribution

Customer voices

“With the implementation of the new PPE issuance and tracking app, our department has achieved significant benefits through a transformation focused on modernization, agility, and process efficiency. The new solution introduced electronic signatures through digital biometrics, eliminating the need for paper-based documentation and making the process more sustainable and secure. In addition, we experienced a substantial reduction in service time, providing greater agility in day-to-day operations. The new application was developed with an intuitive and user-friendly interface, making it easy for all users to adopt and utilize. The service and PPE issuance process was streamlined, reducing complexity and making each step faster and less bureaucratic. Another important enhancement is the availability of reporting capabilities, enabling more effective information management, including cost control, issuance tracking, and monitoring PPE consumption and distribution volumes.”

– Paula Borges, SESMT Coordinator at SSA

“The solution implements a fully digital workflow for PPE loan management, integrating applications, biometric validation, and automated ERP posting, ensuring end-to-end traceability and data consistency. From a technical perspective, the solution leverages biometric authentication combined with validation processes and digital document generation, resulting in a secure, high-performance architecture aligned with information security best practices.”

– Danilo Ferreira Adorno, IT Development Manager at SSA

Implementation

Although the implementation also had to integrate external applications via specific application programming interfaces (APIs), the new solution went live in January 2026. Based on previous innovation projects and its experience with SAP, the customer team was able to act mostly independently. Typical questions mostly referred to best practices for integration.

Innovation journey and outlook

“What truly stood out was the SSA team’s remarkable maturity, fast learning mindset, and determination,” Mirela Viersa, customer innovation principal at SAP AppHaus, said. “Following our exploration workshop, where we identified the key challenge, we partnered closely to design their future journey—turning vision into a structured and actionable path forward.”

After this latest successful implementation project with SAP, SSA plans to use SAP Build for future developments as their single source for development, especially now with SAP Build Code. And based on this confidence and proven enablement, the SSA team plans to look into opportunities that SAP Business AI and other intelligent solutions might hold in stock for them.

Top image via São Salvador Alimentos

18 July

Video_SAPcomm

Autonomous Enterprise: The Beginning of Better

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Welcome to the Autonomous Enterprise. It’s the end of business as we know it. It’s the beginning of business as we want it.

Learn more: https://sap.to/6052BDmN1j

05 June

BUSINESS NEWS

AI as a Game Changer for the Energy and Utilities Industry

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This year, leading experts from the energy industry once again gathered at the SAP for Energy & Utilities Conference—this time in Toulouse in the south of France. Throughout the three conference days featuring keynotes and case studies, AI was an omnipresent topic.

AI works when the foundation is right

The energy and utilities sector is investing heavily in AI. Business leaders worldwide are embracing artificial intelligence to increase efficiency, unlock new business models, and prepare for the energy transition. A successful proof of concept is often the first milestone—but it marks only the beginning. The real challenge lies in scaling pilot projects across the entire organization.

In this context, the time and effort required for a full implementation is frequently underestimated. Around six months are needed to build a robust data foundation. A further 12 months pass before initial results manifest in the form of a measurable return on investment. Large-scale rollout can take another three years. The reasons for this are manifold:

Unrealistic expectations: Many people use AI in their daily lives for simple tasks and expect similarly seamless effects in complex enterprise environments.
Legacy infrastructure: Historically grown system landscapes cannot be transformed overnight.
Regulatory complexity: In regulated industries such as electricity, gas, and water supply, compliance requirements are particularly high. They must be factored into every architectural decision from the very beginning.
Lack of AI-specific talent: What is needed are people who genuinely understand both the business and AI. This bridge between IT and the business side will become increasingly important in the future.
Organizational change management: Technology alone is not enough. Organizational transformation is and remains the decisive success factor.

From AI hype to real value

Building a new application is only the first step. On the path to scaling, lifecycle management, identity and access management, security, compliance, and governance must all be consistently taken into account. Release management, testing, and continuous improvement processes add further complexity. “The companies that invest in the right foundation today will benefit from AI to its full extent tomorrow,” says Andre Bechtold, president and head of SAP Industries & Experiences.

For companies, this means overcoming fragmented data silos and developing an integrated data strategy. Legacy systems must be integrated into a modern data and AI platform on which AI models can genuinely create value. Torsten Welte, head of Energy & Natural Resources Industries at SAP, summarizes it as follows: “AI is fundamentally transforming the energy industry. The business must understand what is technologically possible. And IT must understand what the business needs.”

SAP Business Suite can provide the essential foundation for this. AI is already natively embedded in the suite in the form of Joule. This can open up concrete use cases for the energy industry: in the area of asset management and predictive maintenance, utilities can proactively manage assets and grids before disruptions occur. The Utilities Customer Self-Service Agent, in turn, enables 24/7 self-service for customers and can reduce service costs by up to 90%.

Distributed energy requires intelligent networking

The topic of distributed energy resources (DER) remains of central importance. In the past, energy flowed in only one direction: from the power plant to consumers. In the future, it will be bidirectional. Consumers that generate their own energy will actively feed it back into the grid.

DER describes precisely this principle: the generation of electricity through millions of decentralized resources such as solar panels, EV chargers, heat pumps, and battery storage systems by consumers and so-called prosumers. These assets generate vast amounts of data. Their orchestration represents one of the key challenges of the energy transition.

The SAP Distributed Energy Resources solution provides a platform for a single source of truth: technical assets, commercial contracts, and customer data are brought together in a coherent data model. This helps create the foundation for new business models such as smart tariffs, dynamic pricing, energy sharing, and demand response.

SAP consistently relies on a growing partner network built around its own data platform. Markus Bechmann, global VP and co-head of Industry Business Unit Utilities at SAP, describes it this way: “Dynamic pricing and smart tariffs are no longer distant concepts. They are the business models of tomorrow. With SAP, energy providers already have the technological foundation today to seize these opportunities.”

SAP Experience Centers: experiencing AI, not just discussing it

To make AI tangible, SAP Experience Centers offer visitors the opportunity to experience AI in real-world scenarios beyond classic demo environments. One central example is the SAP Energy Park in Walldorf. Using real infrastructure on the campus, SAP demonstrates how the company itself is implementing the energy transition. This includes e-mobility, intelligent asset management, and energy communities.

A new chapter for the energy industry

The SAP for Energy & Utilities Conference in Toulouse has once again demonstrated that AI in the energy industry is no longer a topic for the future. However, the path from pilot project to company-wide transformation requires more than technological enthusiasm. To meet the challenges of the energy transition, what is needed—alongside technological innovation—is a solid foundation of data, processes, and organization.

14 May

BUSINESS NEWS

SAP SuccessFactors Innovations Define a New Era of Autonomous HCM

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We are entering a new frontier of business, marked by extraordinary possibility and equally high stakes. For HR leaders, that tension is especially acute.

The conversation has moved beyond what AI can do into how it should be applied, placing HR at the center of decisions that will shape people, culture, and business outcomes for years to come.

While we have often talked about the “future of work,” the simple fact is that future is already here. The question is whether organizations are ready to operate differently.

AI requires a fundamental rethinking of how work gets done, grounded in the data, systems, and processes that run today’s organizations. And getting it right starts with one clear principle: humans must remain firmly at the center—not as operators of process, but as leaders of judgement, strategy, and change.

What Autonomous HCM means for HR leaders

At SAP, this is the foundation of our vision for the Autonomous Enterprise, announced at SAP Sapphire in Orlando, where AI assistants can run core HR processes end-to-end, so people are empowered to focus on their most meaningful work while staying firmly in control of outcomes.

Autonomous HCM brings together agentic AI, HR applications, and real business context—grounded in deep process expertise and enterprise-grade governance—to help organizations anticipate workforce needs and respond with greater precision as business priorities change.

With the new HCM innovations announced at SAP Sapphire, we are building on the existing breadth and depth of SAP SuccessFactors with new AI-native functionality that amplifies how HR can help shape the business and elevate what employees are capable of.

Automate work with Joule Assistants

The first shift is automation; not as task replacement, but as a new way of working. A new generation of Joule Assistants, delivered through Joule as SAP’s AI engagement layer, bring this to life by orchestrating agents to execute work end-to-end and support decisions in real-time.

These assistants are not just automating tasks; they are guided by employees to reduce manual effort and support a growing range of HR scenarios:

Payroll becomes proactive, not reactive: The Payroll Assistant coordinates multiple Joule Agents to prepare payroll runs, identify issues early, and guide administrators to faster resolution, shifting payroll from reactive process to proactive execution. Working alongside the Core HR Assistant and Time Assistant, it helps organizations manage employee data, track time and attendance, and pay employees with greater accuracy and less manual work.
Talent acquisition flows more seamlessly end-to-end: The Recruiting Assistant helps keep hiring moving from intelligent matching to interview coordination, providing real-time guidance to recruiters and hiring managers. Once a candidate accepts, the Onboarding Assistant takes over to support a smooth transition for new employees. These new Joule Assistants connect talent acquisition processes between SmartRecruiters for SAP SuccessFactors and the broader SAP SuccessFactors HCM suite.
HR services become faster and more intuitive: The HR Service Assistant helps administrators resolve common HR questions instantly, directing employees to the right next step and reducing service center volume while improving the overall employee experience.

All Joule Assistants announced as part of Autonomous HCM are designed to be available across all of SAP’s deployment models, including SAP Cloud ERP Private, giving organizations flexibility and continued access to innovation.

Put Joule Assistants to work across end-to-end HR processes

Reimagine the workforce with AI-driven planning

As AI becomes part of how work gets done, organizations must rethink workforce planning as a continuous leadership discipline, not a periodic exercise. Today, 62% of C‑suite executives say they are dissatisfied with how well people data connects to business performance, according to SAP research, making it harder to turn strategy into action. The new workforce planning capability within SAP Enterprise Planning supports a shift toward strategic work redesign, inclusive of both agents and people, by helping leaders link workforce decisions directly to HR, business, and financial needs.

This workforce planning capability connects data from SAP Cloud ERP, SAP Fieldglass, and SAP SuccessFactors, creating a unified foundation for workforce decision‑making across employees and contingent labor. Together, this moves workforce planning beyond static models. Leaders gain clear scenario insight and the ability to combine human judgment with AI to align workforce and investment decisions.

At a more granular level, constant change means business and HR leaders are often dealing with organizational changes. The new AI‑enabled organizational modeling for SAP SuccessFactors Employee Central replaces slow, disconnected modeling approaches with an integrated experience that supports scenario planning and impact analysis, enabling leaders to evaluate organizational choices with greater accuracy and alignment. With this approach, leaders can quickly explore alternative organizational structures and understand implications before changes are implemented. Whether adjusting roles, teams, or reporting lines, organizational modeling becomes a practical leadership tool, supporting thoughtful change while maintaining data integrity and minimizing disruption. The result is a clearer, more proactive approach that helps organizations make smarter workforce decisions in a constantly evolving business landscape.

Model organizational changes with built‑in scenario planning and impact analysis

Elevate people through continuous upskilling

When it comes to skills, the rise of generative AI has once again accelerated the pace of change. New jobs are emerging, new skills are required, and processes that have worked for decades are being completely reimagined. The new Workforce Upskilling Assistant delivers personalized, AI-driven learning directly where work happens, in collaboration tools, mobile, desktop and SAP SuccessFactors—helping organizations keep skills aligned with where the business is headed. By orchestrating multiple Joule Agents, it supports content creation and generation, adaptive micro-learning, and reinforcement, enabling leaders and managers to identify critical skill gaps and accelerate upskilling, particularly in fast-moving areas such as AI.

By delivering learning in the tools and channels employees already use, the Workforce Upskilling Assistant turns workforce and business data into timely, bite‑sized learning moments. Rather than relying on scheduled courses or standalone systems, HR learning teams can quickly convert existing content to deliver learning to the right person at the right time.

Deliver personalized, AI‑driven upskilling in the flow of work

A new standard for human-centered Autonomous HCM

SAP’s Autonomous Enterprise vision sets a new standard for how HR leads in an AI-driven world, one where AI assistants and agents take on the work of coordination, so people can focus on leading and shaping outcomes. As AI becomes embedded into how work runs, HR is uniquely positioned to guide what matters most, moving from coordinating processes to guiding decisions, building resilient teams, strengthening trust, and ensuring the workforce is ready for what’s ahead.

That is the promise of an Autonomous HCM platform: human expertise elevated by AI, delivering meaningful impact for both people and the business.

Learn more about how SAP is delivering Autonomous HCM by catching the replay of the HCM Innovation keynote at SAP Sapphire Virtual.

Dan Beck is general manager and chief product officer for SAP SuccessFactors.

14 March

Video_SAPcomm

SAP CPQ Integration with SAP Cloud ERP 2602 | Release Highlights

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See what’s new in SAP CPQ for SAP Cloud ERP 2602, with four updates that expand partner quoting, improve team collaboration, enable safer post-order review, and strengthen quote governance.

In this video, we highlight new capabilities designed to help you sell complex products faster and more accurately, with better control, fewer conflicts, and stronger compliance across the entire quoting process.

🔑 New External user license — Extend quoting access to resellers, distributors, and other non-employees in a cost-effective way. Admins gain clearer visibility into usage, while external users get the quoting access they need—without internal management rights.

👥 Simultaneous quote usage (live presence + change alerts) — Real-world deals involve multiple contributors. With 2602, users see who else is active on a quote (header and item-level indicators), plus UI notifications when changes occur—reducing overwritten edits, duplicate work, and delays.

🔍 View-only product configuration for ordered quotes — After an order is placed, quotes are typically locked. Now, users can open a configurable item in a read-only “View” mode to review selections safely—supporting faster customer responses, easier audits, and zero risk of changing a finalized transaction.

🛡️ Visibility + editability permissions for standard quote fields — Administrators can now set granular controls for standard fields (for example: Market, Effective Date, Pricebook, Sales Area) based on permission groups and quote status. The UI adapts automatically as quotes move through draft, submission, and approval—helping reduce accidental changes and unnecessary approval loops.

Chapters:
00:07 Introduction
00:34 Enablement of external-user license type
01:34 Simultaneous quote usage by multiple users
02:46 Read-only mode for item configuration
03:50 Visibility and editability permissions for standard quote fields
05:16 Wrap-up and outro

• Read more about the latest innovations in SAP Cloud ERP 2602: https://community.sap.com/t5/enterprise-resource-planning-blog-posts-by-sap/core-logistics-in-sap-cloud-erp-2602/ba-p/14331232

• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT
• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

Follow us on social:
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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

04 March

Video_SAPcomm

Joule Agents: Tender Analysis Agent | Demo

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Discover how to turn dense tender and RFQ documents into clear, actionable insights in minutes.

The Tender Analysis Agent reasons and acts by evaluating tender content against criteria, helping identify requirements, risk and insights that support, confident, human-led decisions at every step of the bidding process.

Discover Joule Agents: https://www.sap.com/products/artificial-intelligence/ai-agents.html

#Joule #AIAgents #BusinessAI

29 January

BUSINESS NEWS

SAP Announces Q4 and FY 2025 Results

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WALLDORF — SAP SE announced today its financial results for the fourth quarter and fiscal year ended December 31, 2025.

At a glance

SAP meets revenue and exceeds non-IFRS operating profit and free cash flow outlook for FY2025
Total cloud backlog up 22% and up 30% at constant currencies
Current cloud backlog up 16% and up 25% at constant currencies
Cloud revenue up 23% and up 26% at constant currencies in FY2025
Cloud ERP Suite revenue up 28% and up 32% at constant currencies in FY2025
Total revenue up 8% and up 11% at constant currencies in FY2025
IFRS operating profit up 111%, non-IFRS operating profit up 28% and up 31% at constant currencies in FY2025
SAP announces a new, two-year share repurchase program with a volume of up to €10 billion

Christian Klein, CEO:

“Q4 was a strong cloud quarter, with bookings resulting in 30% Total Cloud Backlog growth to a record 77 billion Euros. The significant Current Cloud Backlog growth in Q4 has laid a strong foundation for accelerating Total Revenue growth through 2027. SAP Business AI has become a main driver for growth as it was included in two thirds of our Q4 cloud order entry, combined with strong AI adoption across the ERP Suite.”

Dominik Asam, CFO:

“We closed 2025 on a high note, delivering strong operating profit and free cash flow ahead of our expectations. This performance reflects focused execution, financial discipline, and the continued trust our customers place in us as the North Star for their digital transformation. As evidenced by continued strong growth well ahead of the market in SaaS and PaaS, and our ability to bring such growth down to the bottom line and Free Cash Flow, we are confident that our strategy and operational discipline will continue to drive long-term value creation.”

For more information, press only:
Marcus Winkler, +46 (6227) 7-67497, marcus.winkler@sap.com, CET
Daniel Reinhardt, +49 (6227) 7-40201, daniel.reinhardt@sap.com, CET

For more information, financial community only:
Alexandra Steiger, +49 6227 7-60437, alexandra.steiger@sap.com, CET

08 January

Video_SAPcomm

CX with Care: AGIG’s Transformation with DXC | Monther Alnababeth

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CX isn’t only efficiency — it’s empathy at scale.

Hear how AGIG is transforming customer experience to better support vulnerable communities with smarter processes.

See more of AGIG’s CX transformation with DXC: https://sap.to/6050Cr8PA

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6052Cr8PC
Listen on Spotify: https://sap.to/6053Cr8Ph
Listen on Apple Podcasts: https://sap.to/6054Cr8u6

#TrendingChats #CX #CustomerExperience

13 December