Three Skills That Define the New Entry-Level Job in the AI Era

The first weeks—or even days—on a job look very different than they did a decade ago. What’s changing isn’t just the pace of work but how quickly you’re expected to contribute.

Early-career roles have long relied on gradual, hands-on learning: sitting in on meetings, preparing briefing materials, compiling inputs for reports, coordinating across teams, or shadowing customer conversations. These moments helped young professionals build judgment through repetition. Today, that model is evolving. Many of those tasks—reviewing customer feedback to identify trends, diagnosing why a campaign missed its targets, investigating a product bug or unexpected feature behavior, or interpreting performance metrics to suggest next steps—can now be completed in minutes with AI. Work that once filled weeks of onboarding is compressed into hours, fundamentally changing how learning happens on the job.

Early talent in peril: How HR can strategically select and develop the workforce of tomorrow

As organizations adapt, the expectations placed on employees are evolving just as quickly. Recent SAP research found that nearly 69% of organizations say AI is expanding employees’ day-to-day responsibilities, while more than half say workforce upskilling and reskilling isn’t keeping pace with AI adoption. For early-career professionals, that means entering workplaces where execution is faster, responsibilities are broader, and human judgment is even more important.

Put together, the shift is clear. The new entry-level job brings higher expectations and less time to build confidence. In this environment, succeeding early in your career isn’t about knowing more—it’s about thinking differently. Three skills in particular will set you apart.

AI fluency isn’t enough—judgment is what sets you apart

Knowing how to use AI is quickly becoming table stakes. With 86% of students reporting they use AI in their studies, more than half weekly and nearly one in four daily, AI use alone won’t differentiate candidates.

What will differentiate them is judgment: how someone frames a problem, tests assumptions, and turns a draft into something others can actually use.

AI might give you a solid first draft of a client email, a slide deck, or a performance report. But is the tone right for that customer? Are the numbers interpreted correctly? Does the recommendation actually make sense in context?

Used well, AI doesn’t replace thinking; it accelerates it. Used poorly, it produces confident-sounding work that’s misaligned, unsupported, or simply wrong.

Before you hit send or share AI-assisted work, ask yourself: What problem am I solving? What might be missing or incorrect? What feels unclear or risky? And what should happen next?

This isn’t about overthinking everything. It’s about making sure your work holds up, not just that it gets done.

Make your work trustworthy

As AI speeds up production, trust becomes a constraint. Fast work only matters if people can trust it. And early in your career, trust is what determines how much responsibility you’re given.

Your role isn’t to accept AI output; it’s to validate it.

If you’re using AI to summarize a sales call, pull insights from a data set, or draft a response to a customer issue, your job is to check the details: Are the numbers accurate? Are the sources credible? Is anything missing? Does this align with how your company actually operates?

It also means knowing when to pause. If something doesn’t look right in a report or feels off in a customer message, asking a question is far more valuable than guessing.

Just as important is transparency. Saying, “I used AI to draft this, here’s what I verified, and here’s what I’m unsure about,” builds more credibility than presenting something as fully finished when it isn’t.

In practice, this shows up in small, but important ways: double-checking a metric before it goes into a dashboard, confirming details before sending a customer email, or validating assumptions before sharing a recommendation.

You’re not alone in feeling some skepticism about AI. Gallup’s Gen Z research shows adoption can be steady as confidence fluctuates, and that skepticism can be an advantage. When you channel it into stronger verification habits and higher standards of proof, you’re not just moving fast; you’re producing work others can trust.

Rapid learning is a competitive edge

The biggest advantage you have early in your career is how quickly you learn.

Every task—writing a follow-up email, building a slide, handling a support ticket, analyzing a report—is an opportunity to refine how you think. The professionals who progress fastest are the ones who treat each assignment as a learning loop, seeking input early, reflecting on outcomes, and applying lessons immediately.

That doesn’t require a complex system. It can be as simple as asking: What decision did I make? Why? What worked (or didn’t)? And what will I do differently next time?

This does two things: it converts experience into judgment faster, and it prevents AI from becoming a crutch. AI can generate options, but real growth comes from reviewing outcomes and adjusting how you work.

The entry-level job hasn’t disappeared, it’s evolved

Entry-level roles may be fewer and harder to secure, but the roles that exist today are shifting toward earlier responsibility as AI compresses execution time and pulls more meaningful work forward.

The core skills that matter most aren’t simply “using AI.” They are judgment, the ability to build trust in your work, and the discipline to keep learning.

If you get this right, you won’t just ramp quickly. You’ll stand out, building the kind of professional judgment, credibility, and confidence that no tool can replace.


Lara Albert is CMO for SAP SuccessFactors.

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From AI to Analytics: Where SAP Fieldglass Stands Out in the 2026 SIA VMS Landscape

The external workforce has become an essential part of how organizations access specialized skills, respond to changing business needs, and stay flexible. And as external talent plays a bigger role in workforce strategy, the technology used to manage it must evolve, too.

Staffing Industry Analysts’ 2026 Vendor Management Systems (VMS) Landscape illustrates just how far VMS platforms have come and where they are heading next.

Adoption is already widespread. According to SIA, 88% of surveyed organizations in the Americas and 86% in Europe use a VMS, while another 12% in each region are likely to explore implementation over the next two years. Global VMS spend under management reached US$303 billion in 2025, up 7% year over year.

Get an objective, data-driven view of how SAP Fieldglass performs across contingent workforce management, SOW, compliance, and AI

But what stands out from these figures is how much more organizations now expect from these platforms. SIA describes VMS platforms as moving beyond systems of record to become strategic workforce platforms, taking on a broader role in process automation, compliance and risk management, advanced analytics, and data-driven decision-making.

For workforce leaders, the next era of external workforce management will be defined not just by transactional efficiency, but by how effectively organizations can connect technology, data, and intelligence to make better workforce and spend decisions.

Connected data becomes the foundation

As external workforce programs grow more sophisticated, businesses need a clearer view of the people, suppliers, skills, services, and spend supporting their operations.

SIA emphasizes that accurate and well-governed external workforce data is increasingly important for reporting, predictive analytics, workforce intelligence, and AI. Organizations looking to get more value from AI must first prioritize a strong data foundation. Fragmented or incomplete information can limit the quality of the recommendations and insights AI provides.

The SIA findings are encouraging for SAP Fieldglass in this area. The report gives SAP Fieldglass a 4.93 out of 5 score for reporting and analytics, with capabilities across workforce analytics, supplier performance, SOW visibility, and workforce planning.

When data is connected and accessible, VMS platforms can do more than show leaders what has already happened. It can help them identify patterns, anticipate what may happen next, and make more informed decisions about workforce strategy. That is when workforce data becomes a strategic asset rather than simply a system record.

Services procurement moves closer to the center

SIA identifies the growing importance of services procurement, with statement-of-work management as a strategic priority for both VMS buyers and providers. The field guide notes that SOW represents 39% of spend, while only 13% of client programs currently manage SOW within their VMS platform.

That gap points to a significant opportunity. Services represent a substantial share of external spend, yet many organizations still manage that spend outside the VMS.

Companies increasingly rely on external providers for much more than individual workers. They bring in specialized expertise, project teams, and service providers to deliver defined outcomes. Managing those relationships requires more visibility into suppliers, budgets, milestones, deliverables, compliance, and performance.

In the SIA assessment, SAP Fieldglass scores 4.96 for SOW and services procurement. But the broader takeaway is that external workforce management can no longer treat workers and services as entirely separate areas. As services become a larger and more strategic part of external spend, organizations need a more connected way to manage both and understand how they contribute to business outcomes.

Global scale is really about managing complexity

Managing an external workforce across multiple countries is about much more than geographic reach. Every market can bring a different mix of labor classifications, tax requirements, supplier structures, regulations, and operating models.

Global scale should therefore be measured by more than the number of countries a platform can support. The real challenge is creating consistency while retaining the flexibility to address local requirements.

SAP Fieldglass earned top scores in areas including supplier and engagement management, compliance and audit, and mobile enablement. The field guide also identifies SAP Fieldglass as the leader in geographic coverage and notes support for more than 190 countries and 21 languages.

For global businesses, capabilities such as worker classification validation, supplier qualification workflows, and configurable onboarding requirements can help create a common framework across markets while accounting for local requirements. The real measure of global scale isn’t simply where a VMS operates. It’s how consistently it can help organizations manage workforce complexity across those markets.

AI moves from assistance toward intelligence and action

AI is another area where the market is moving quickly, with an important reality check.

SIA finds that while VMS AI is expanding into areas such as AI agents, predictive analytics, and candidate assessment, adoption remains measured. Buyers are also looking for transparency, configurability, human oversight, and clearer evidence of business value.

That balance matters. The most useful question isn’t simply how many capabilities a platform offers, but how that AI works in practice. Is it grounded in trusted workforce data? Is it built into the workflows where decisions are already happening? Can it help people act in ways that are useful, explainable, and governed?

SAP Fieldglass received the second-highest embedded AI assessment in the field guide’s overall summary, driven by capabilities designed to connect data, intelligence, and automation across workforce and procurement processes.

The meaningful shift isn’t simply toward more AI. It’s from AI that assists with individual tasks to intelligence that helps inform decisions and, with appropriate oversight, enables action.

That evolution is likely to accelerate. But more AI does not automatically mean more value. Lasting impact will depend on pairing sophisticated AI with the right data foundation, strong governance, and connectivity across the enterprise.

The VMS of the future is a decision platform

SAP Fieldglass received the second-highest overall capability score in the SIA landscape, with particularly strong performance across supplier management, services procurement, analytics, compliance, and mobile enablement. But the bigger story goes beyond any score.

External workforce management is becoming more connected. Leaders need to understand people alongside services, suppliers, skills, spend, and risk. They need workforce data that can move across business processes rather than sit in isolated systems and intelligence that helps turn that information into better, faster decisions.

The organizations best prepared for what comes next will be those that can bring those pieces together to build a more agile, informed, and resilient external workforce strategy.

That is where the next generation of VMS technology is heading.


Ansley Condon is global GTM lead for SAP Fieldglass.

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Physical AI by SAP: Robots in Action | SAP TechEd 2026

Discover Physical AI by SAP in action as intelligent robots connect enterprise AI with real-world operations to help detect risks and prevent downtime.

At SAP TechEd 2026, SAP introduces Physical AI by SAP, extending the Autonomous Enterprise beyond back-office processes and into the physical world. See how AI-powered robots, including Luka from AGIBOT and Spot from Boston Dynamics, connect business intelligence with physical action to support smarter asset management, more reliable operations, and faster decision-making. By combining industry AI, Joule Work, and SAP’s Autonomous Suite, organizations can bring real-world observations back into enterprise workflows with security, governance, and human oversight built in.

Watch a demonstration of how Physical AI by SAP helps a reliability engineer respond to potential equipment failures. When a hydraulic pump shows signs of overheating, Joule Work delivers a notification and the Asset Operations Assistant recommends an autonomous inspection. Spot then performs the inspection, using asset history, maintenance records, and operational context to investigate the issue. Beyond confirming the temperature alert, the robot identifies an additional air leak that existing sensors hadn’t reported. Joule brings the findings together in a dynamic workspace and automatically prepares a maintenance work order, enabling the engineer to make an informed decision.

Discover how this connection between AI agents, enterprise applications, and physical systems opens new possibilities for Autonomous Asset Management, Adaptive Production, and Regulated Manufacturing. By assigning repetitive or potentially hazardous inspections to robots while keeping people in control of critical decisions, Physical AI by SAP helps organizations move from reactive maintenance toward proactive, connected operations. See how SAP is bringing the Autonomous Enterprise into the real world, where business decisions drive physical action and verified outcomes inform what happens next.

Chapters:
00:00 – Introducing Physical AI by SAP
00:24 – Meet Luka from AGIBOT
00:41 – Extending the Autonomous Enterprise into the Physical World
01:34 – Connecting AI Agents with Physical Operations
02:00 – Predictive Maintenance with Joule Work
02:12 – Detecting Equipment Risks in Real Time
02:32 – Spot from Boston Dynamics Begins an Autonomous Inspection
02:58 – Turning Business Context into Robotic Action
03:42 – Identifying Hidden Issues with Physical AI
04:18 – Automated Maintenance Workflows with Joule
04:40 – Human Oversight and Enterprise Governance

• Explore how Physical AI by SAP connects intelligent robotics with enterprise operations: https://sap.to/6052BHY0BI
• Watch the full SAP TechEd 2026 opening keynote: https://sap.to/6050BHYLNO

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Are You Ready to Build What’s Next? | SAP TechEd

SAP TechEd 2026 is the premier technical learning event for developers, architects, and IT professionals – in Berlin and online, October 27–29, 2026.

Get hands-on with SAP’s end-to-end platform and learn how to build AI-powered systems that turn intent into execution. Sessions span application development, integration, data, and AI – with content designed to deliver practical skills from day one.

What’s at SAP TechEd 2026:
→ Hands-on technical sessions across app development, integration, data, and AI
→ Live keynotes streamed online and available on demand
→ Expert-led deep dives, workshops, and a live virtual Q&A experience
→ Access to SAP Business AI Platform, SAP BTP, and more

🗓 October 27–29, 2026
📍 In-person: Messe Berlin, Germany | Online: SAP TechEd Virtual (free)

Join us at SAP TechEd and experience history in the making. Register now: https://sap.to/6055BHkurJ

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SAP Announces Q3 2026 Results

WALLDORF — SAP SE (NYSE: SAP) today announced its financial results for the third quarter 2026.

At a glance

  • Current cloud backlog of €24.1 billion, up 28% and up 26% at constant currencies
  • Cloud revenue up 26% and up 25% at constant currencies
  • Cloud ERP Suite revenue up 29% and up 28% at constant currencies
  • Total revenue up 13% and up 12% at constant currencies
  • IFRS operating profit up 18%, non-IFRS operating profit up 18%, both at nominal and constant currencies
  • SAP updates its 2026 cloud revenue and cloud and software revenue outlook

Christian Klein, CEO:

“Q3 was an outstanding quarter, with current cloud backlog up 26% at constant currencies. Our Autonomous Enterprise strategy is not just resonating, it is being adopted. Our customers are investing in the technology behind it – from the cloud and data foundation to our Business AI. They see that Joule Work makes the business case for their transformation more attractive than ever.”

Dominik Asam, CFO:

“For the first time, SAP crossed €10 billion in total quarterly revenue and €3 billion of non-IFRS operating profit, reflecting the strength and scalability of our business model. Our disciplined approach to cost management, paired with continued cloud momentum, demonstrates our ability to grow both the top and bottom line at the same time.”

Find all results in the Quarterly Statement

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2025 Annual Report on Form 20-F.
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What Is the Global Reporting Initiative (GRI)?

Learn how the Global Reporting Initiative helps organizations communicate sustainability performance with reliable, audit-ready data.

What if your sustainability performance could speak for itself in a language investors, regulators, and partners already understand? That’s what the Global Reporting Initiative, or GRI, standards help make possible.

In this video, we explain what GRI is, why it matters, and how organizations use GRI standards to report on environmental, social, and governance impact. GRI provides a comprehensive framework for sustainability reporting, covering topics such as carbon emissions, water use, labor conditions, and anti-corruption policies. The goal is to help stakeholders understand a company’s real-world impact, supported by consistent and reliable data.

GRI reporting is used by organizations around the world and increasingly referenced in regulatory frameworks, procurement requirements, and investor conversations. For businesses, credible GRI reporting can help signal transparency, accountability, and stronger governance. It can also help turn sustainability data into a business asset, supporting better decisions, stronger stakeholder trust, and new opportunities for capital and partnerships.

But preparing GRI disclosures can be complex. Organizations need to identify material topics, understand which GRI standards apply, and collect consistent, auditable data from finance, HR, operations, and supply chain systems. SAP Sustainability solutions help bring that data together in one governed platform with AI-enabled automation, so organizations can create accurate, consistent, and audit-ready sustainability reporting.

Done well, GRI reporting helps organizations build credibility, attract capital, and communicate sustainability performance with confidence.

Explore the Global Reporting Initiative:
https://sap.to/6051BHzRs9

Chapters
00:06 – Sustainability performance stakeholders can understand
00:19 – What GRI standards are
00:45 – Why GRI matters globally
01:08 – Building trust with credible reporting
01:40 – Preparing for GRI disclosure
01:59 – Making reporting audit-ready with SAP
02:18 – Turning sustainability data into a business asset

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Keynote: Running Autonomous CX: Drive Growth | Customer Experience Connect at SAP Connect

Watch the SAP Connect 2026 Customer Experience keynote, Running Autonomous CX: How ambitious customer-facing teams drive growth, live from Las Vegas. SAP leaders, Ericsson, and digital transformation expert Tom Goodwin show how Autonomous CX unifies marketing, commerce, sales, and service into one connected system, helping customer-facing teams close the gap between what customers expect and what their systems can deliver.

What you’ll see:
➡️ Autonomous CX — how SAP is helping customer-facing teams drive growth with connected processes across marketing, commerce, sales, and service
➡️ AI grounded in business truth — why AI needs real-time context from orders, inventory, pricing, subscriptions, financials, service, and fulfillment to deliver reliable outcomes
➡️ Agents running the work — how SAP assistants and agents help teams move from manual coordination to connected execution across the customer journey
➡️ Trusted AI for customer-facing teams — how agents operate with identity, permissions, compliance guardrails, brand guidelines, and traceable audit trails
➡️ New SAP CX innovations — including content coordination, campaign configuration, B2B support in SAP Engagement Cloud, Commerce Cloud ERP edition, Order Management service for B2B, Quoting Assistant, and Incentive Compensation Assistant
➡️ Live Autonomous CX demo — a retail scenario showing how SAP agents turn supplier data into a campaign, campaign engagement into a quote, and a service issue into protected revenue
➡️ Customer proof point — Ericsson shares how it is transforming quoting with SAP by connecting commerce, pricing, quoting, ordering, fulfillment, and ERP data
➡️ People doing their most valuable work — why ambitious teams can focus more on judgment, creativity, relationships, and growth when AI handles the operational work

Customers featured: Ericsson

Speakers: Tom Goodwin, AI & Digital Transformation Expert, All We Have Is Now
Speakers: Balaji Balasubramanian, President and Chief Product Officer, Customer Experience, SAP; Mark Niemiec, CRO, SAP; Brian Kyser, Solution Advisor, SAP; Jessica Keehn, Chief Marketing Officer, Customer Experience, SAP; Kendra Schumann, Senior Solution Advisor Customer Experience, SAP; Robert Laurella, Director of Product Marketing, SAP; Aaron Thomas, Global Product Owner – Commerce, Ericsson; Tom Goodwin, AI & Digital Transformation Expert, All We Have Is Now

Explore SAP Customer Experience solutions:
https://sap.to/6054BG4K76

Chapters:
0:00 — Opening: Customer expectations and system limitations
1:45 — How AI is changing buyer behavior
3:45 — CX readiness for the agentic customer journey
5:45 — Introducing Autonomous CX
7:30 — Business truth, end-to-end autonomy, and trusted AI
11:45 — Tom Goodwin on customer outcomes and responsible AI
19:00 — New SAP CX innovations and assistant strategy
21:45 — Marketing and engagement innovations
24:30 — Commerce Cloud ERP edition and Order Management
26:30 — Sales and revenue assistants for quoting and compensation
29:15 — Live demo: Autonomous CX in action
39:45 — Ericsson proof point: Transforming lead to cash
43:30 — Demo: Quote Creation Agent for Ericsson
48:00 — Ericsson customer conversation
55:45 — Closing: Three questions for CX leaders

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Trusted AI: Governance That Scales | SAP Connect 2026

See how SAP helps enterprises scale AI responsibly with security, governance, compliance, and human oversight built into the architecture from day one.

At SAP Connect 2026, SAP explains why trust is the foundation for enterprise AI. AI brings extraordinary opportunities, but when it is unmanaged, it can amplify legal, security, and ethical risk at unprecedented scale. The keynote explores why the boardroom question has shifted from “How fast can we deploy AI?” to “How fast can we deploy AI without creating risk?”

The discussion outlines SAP’s approach to trusted AI, including zero trust, identity verification, business purpose checks, data sensitivity, regulatory compliance, data protection, and governance across SAP and non-SAP environments. It also explains why AI agents must operate within the exact authorizations of the people they represent, with documented actions, traceable decisions, verified ownership, scoped access rights, and defined risk tiers.

SAP also shares how human oversight is built into the Autonomous Enterprise through three levels of control: human-in-the-loop, human-on-the-loop, and human-in-command. The message is clear: responsible AI is not slower AI. It is AI that can scale with confidence, accountability, and enterprise-grade control.

Watch the full keynote. 👉 https://sap.to/6058BG4nbe
Watch all SAP Connect replays on demand. 👉https://sap.to/6050BG4nbg

Chapters:
00:00 – Trust as the foundation for enterprise AI
00:49 – Managing legal, security, and ethical risk
01:33 – Security, zero trust, and compliance by design
02:23 – What enterprise AI needs below the surface
03:44 – AI governance, ownership, and accountability
04:58 – Traceable decisions and approval workflows
05:10 – Human oversight in the Autonomous Enterprise
05:53 – Scaling AI responsibly across the enterprise

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SAP Accelerates Autonomous HCM

AI is reshaping jobs, skills, and ways of working at an unprecedented pace, pushing organizations to rethink not only their business models, but the workforce they need to support what’s next.

SAP Connect in 2026: Advancing the Autonomous Enterprise

According to research from the SAP SuccessFactors Future of Work Research Lab, 72% of executives believe organizations claiming to transform work with AI are primarily automating existing processes rather than fundamentally redesigning how work gets done. Yet, 88% say redesigning work and roles creates significant enterprise value. And HR is ranked as the No. 1 owner of that work. As a result, HR and business leaders are looking at how technology can support their need to continuously align people, skills, and work with evolving business priorities.

This is the journey to Autonomous HCM. Autonomous HCM is the future of human capital management, where AI automates end-to-end processes, drives context-aware decisions, and optimizes workforce operations at scale.

As we think about Autonomous HCM, we have defined three pillars:

  1. Automate the HR function to release capacity from administrative work: HR teams currently spend a significant share of their time on operational activities such as payroll, service delivery, recruiting administration, and workforce management. AI can reduce much of that burden, creating capacity for more strategic work. But automation is not the destination. It’s the foundation. The true value comes from what organizations do with the time and resources they regain.
  2. Redesign how tasks, workflows, roles, and teams are structured throughout the enterprise, across both people and AI: For decades, companies optimized around jobs, functions, and fixed processes. AI challenges many of those assumptions. The opportunity is no longer simply to make existing work more efficient. It is to rethink work itself. This is not just a technology initiative. It is one of the most important business transformation challenges organizations face today.
  3. Reinvent how organizations recruit, develop, move, and reward their people: Most talent processes were built for a world characterized by stable jobs and predictable career paths, but that world is rapidly changing. Organizations that succeed will create talent ecosystems that can adapt as quickly as the business itself.

These three pillars are all interconnected: automation releases capacity, work redesign determines how value is created, and talent-system reinvention makes the new model sustainable.

What makes this possible is SAP’s unique ability to bring together trusted workforce data, connected business processes, ontology, and AI within a single business context. Together, this context enables organizations to move beyond isolated HR activities and make strategic workforce decisions that drive the most urgent business outcomes. This context is what matters.

During SAP Connect, SAP announced that it has entered into an agreement for SAP to acquire TechWolf. TechWolf provides a leading AI work intelligence platform, which helps organizations understand the work their people do and the skills they have, giving them the right context and the right grounding. Once the transaction closes, TechWolf is expected to power workforce and talent strategies across the SAP SuccessFactors portfolio, bringing skills mapping, workforce planning, and organizational redesign informed by context from across the Autonomous Enterprise to guide decisions about development, deployment, and workforce transformation.

New Innovations to SAP SuccessFactors HCM Suite

While Autonomous HCM is our vision for the future, we have several new innovations spanning the entire SAP SuccessFactors HCM suite, available this month, including:

A growing portfolio of AI assistants

New AI assistants orchestrate work end-to-end and support decisions in real time. Many of the agents that we announced at SAP Sapphire are available this month, including assistants for payroll, HR service, learning, recruiting, onboarding, and career and development. We have more agents coming soon, including the new Workforce Planning Assistant to support customers using SAP Enterprise Planning. It is powered by connected workforce, contingent labor, and financial data from SAP SuccessFactors, SAP Fieldglass, and SAP Cloud ERP, to help business and HR leaders forecast workforce needs and create plans for the most effective mix of hiring, reskilling, redeployment, and external talent to address changing workforce demands.

Significant updates to our global benefits solutions

Benefits are among the most important decisions employees make, and they can also be some of the most complex for HR teams to support. To help make benefits administration more efficient for HR and benefits decisions more personalized for employees, SAP announced two new innovations built natively into SAP SuccessFactors Employee Central. The new agentic admin console for U.S. benefits provides HR administrators with a centralized view of benefits enrollment activity and exceptions, helping them quickly identify and resolve issues with built-in monitoring and natural language support. By reducing time investigating enrollment issues and navigating reports, organizations can improve oversight and manage complex enrollment periods more efficiently. Additionally, the new benefits decision support tool uses employee data already in the system to recommend coverage aligned to individual needs and budgets, resulting in a more personalized and intelligent enrollment experience for employees. 

New integration of WalkMe Learning Arc with SAP SuccessFactors Learning

Creating and deploying learning content can often take weeks, making it difficult for organizations to respond quickly to changing business needs. With this new integration, learning teams can describe learning requirements in natural language, and AI generates courses and quizzes while maintaining author control. Learning experiences can then be created and deployed directly within SAP SuccessFactors Learning in hours rather than weeks.

Shaping Autonomous HCM with our customers

As we look forward, we know that what has worked in the past will not take us to the future. The goal is not simply to showcase technology, but to prove how connected AI can help organizations translate strategic decisions into measurable workforce and business results faster and more effectively. Rather than organizing our innovation around individual products or modules, we are focusing our innovation around the most important outcomes our customers are trying to achieve—and in doing so, leaning into SAP’s strength in connecting data, workflows, and processes across the entire SAP portfolio. We will co-innovate with select customers to define, validate, and measure outcome-driven approaches that connect workforce decisions directly to business value, proving the value of our innovations in real time.

The journey starts now

We are at a defining moment for HR leaders. The future of work will not be shaped solely by technology. It will be shaped by the leaders who can translate transformation into meaningful outcomes for their organizations and their people.

Autonomous HCM is the future of HCM. But it does not start tomorrow. The journey starts today.

To learn more about the latest SAP SuccessFactors innovations and how SAP is helping organizations advance their journey toward Autonomous HCM, watch the Success Connect keynote replay.


Siva Sundaresan is general manager and chief product officer for SAP SuccessFactors.

SAP Connect: Read the latest news, stories, and coverage from the event

How Armstrong World Industries Builds an AI-Ready Data Foundation with SAP Business Data Cloud

How can businesses prepare their data for AI at scale? See how Armstrong World Industries is building a connected, AI-ready data foundation with SAP Business Data Cloud and SAP Business AI Platform.

Armstrong World Industries faced a growing challenge: data was siloed across multiple systems, making it difficult to share a consistent data story and keep pace with business demand. And as AI became a bigger priority, connecting trusted business data became even more critical.

Working with SAP partner Applexus, Armstrong is creating a modern business data foundation that brings SAP and non-SAP data together. Using SAP Business Data Cloud, the team can transform existing business warehouse information into data products in SAP Datasphere and make that trusted, semantically rich data available for AI. Armstrong reports improvements in data quality and user experience, with users saving roughly 20 to 30 hours per week.

For Armstrong, this foundation is also an important step on its journey toward a more autonomous workforce, bringing data and AI closer together so they can operate with shared business context.

Learn more about SAP Business AI Platform: https://sap.to/6058BGq036

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6056BGq03y

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