Lemvigh-Müller, a 180-year-old Danish wholesaler of industrial building material, technical, and steel products, has built an AI use case that reads incoming business documents—automatically and within seconds.
For Lemvigh-Müller, an efficient supply chain isn’t a nice-to-have—it’s the business model. “Our company is low margin, and we are living from a very efficient supply chain,” says Frederik Aakerlund, CIO of Lemvigh-Müller. “We need to cut costs wherever we can, and we need to make sure our customers get our products as quickly as possible.”
Not every business partner connects via EDI (Electronic Data Interchange), the standard for exchanging business documents directly between IT systems. For Lemvigh-Müller, that means a steady stream of orders, delivery notes, and invoices arriving as PDFs and emails—documents that, until recently, had to be read and entered manually.
“Today we are receiving so many PDF files and emails that we don’t have the time to read them,” Aakerlund explains. “Basically, we don’t update our system, or we don’t find the deviations from what we expect, quickly enough.”
