PRE-SALES CONSULTATION

TWM takes the time to analyze and understand about the issues at your organization before recommending a solution like ERP or CRM that fits your needs. We provide professional advice during the initial discussion to ensure successful implementation.

TWM thrives to provide high level of pre-sales support to all our customers. Our sales forces are experienced and qualified. Our office is equipped with 1 big seminar room and 1 meeting room for product demonstration. On-site demo at your office can also be arranged. The business process and data requirement analysis starts in the pre-sales stage.

The initial requirements definition is written in our pre-sales consultant’s document which will be used as a basis for discussion during the implementation and training. During this phase, our pre-sales consultant will work with you and your team to ask questions and listen to your concerns and requirements. Examples of some issues addressed include:

  • Understanding the company’s nature of business
  • User requirements
  • Company requirements
  • Report requirements
  • Issues encountered in current system Customization
  • Approval requirements
  • Workflow rules Security and user rights
  • Maintenance Data conversion
  • Data migration
  • Training
  • Implementation
  • Hardware requirements

Strategising Your Operations in the Global Game begins with First Contact.

TWM takes the time to analyze and understand about the issues at your organization before recommending a solution that fits. We provide professional advice during the initial discussion to ensure successful implementation. Or Call us for a Chat at +65-67419198.

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