Contact Master
A Complete and Highly Customizable Solution, Manages All Aspects of Your Customer and Vendor Relationships and Allows You to Build Profitable Business Relationships.

Keeping in touch with customers is critical to every business. Contact Master Professional makes this possible and convenient by putting all the required information into one place.

Contact management is not just about communicating with your customers- it is also about communicating with your co-workers about those customers. Contact Master Professional saves everyone’s notes together so that you have a complete record of the whole relationship between your company and each of your customers.

Contact Master Professional keeps you productive, with a user interface that’s completely customizable so you can see all the information you need to know, in one place. Each user or department can even create their own “view” of the data, focusing on the information that is most important to them.

  • Tracks Accounts Payable Vendors – You can attach notes, documents, fields and view Accounts Payable transaction information.
  • AutoDial – AutoDial allows a user to bring up a customer or vendor on the screen and have the computer dial that contact.
  • Receipts Tab – A Receipts Tab has been added to the customer entity to show all payments received from the customer.
  • Plus Conversion – A conversion from Sage 300 ERP (Accpac) Plus to Contact Master Professional has been added. The utility will convert data from Contact Master for Windows for Sage 300 ERP (Accpac) Plus, Contact Master for Accounts Receivable and Contact Master for Accounts Payable.
  • Includes a Data Integrity Checker and Data purge functionality
  • Improved Import/Export Capabilities
  • Improved Reporting and Scanning Capabilities
  • Improved Integration with Advantage Series
  • Improves customer service by helping you make quick decisions regarding credit, returns, back orders and more.
  • View a customer’s transactions, current or historical, with drilldown to the source document from Accounts Receivable, Order Entry, or Sales Analysis.
  • Add reminder dates with a pop-up alarm to remind you of important activities.
  • Transfer Prospects to Customers with no re-keying of information.
  • Maintains customers and prospects with direct link to Accounts Receivable- no import/export required.
  • Add an unlimited number of custom fields, to track information specific to your business.
  • Control each individual user’s ability to view and edit customer information such as address, notes or credit limit with customized security settings.
  • Increase productivity with free-form notepad and note editing. Each note is assigned a category and each category is assigned a status for easy recall.
  • Conveniently create correspondence using mail merge with Microsoft Word and Microsoft Outlook.
  • Directly links to Accounts Receivable and Accounts Payable
  • Keeps notes for customers and vendors
  • Adds new fields
  • Views transactions
  • Maintains prospects in a separate database

Strategising Your Operations in the Global Game begins with First Contact.

TWM takes the time to analyze and understand about the issues at your organization before recommending a solution that fits. We provide professional advice during the initial discussion to ensure successful implementation. Or Call us for a Chat at +65-67419198.

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Dear Customers, We are closely monitoring the spread of the COVID-19 virus with the safety of our colleagues, customers, and their families as our top priority.We would like to inform you that we have implemented a set of safety precautions - from teams’ rotation and work-from-home capability. Our staff are enabled with the necessary tools to work from home and we remain contactable. Do contact the consultants via their mobile phone.
We are confident in delivering quality support even during this period. We will do all we can to minimise service disruption. We are depending on you, our valued customers during these challenging times. Keeping our mutual business moving forward is vital for everyone. Please contact us should you require any assistance.
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Sage 300 support issues:
support@twm.com.sg
Mobile: 9785 7804 , 8182 7789 and 9637 5181
SAP support issues:
sapsupport@twm.com.sg
Mobile: 9171 6864 , 8518 5832 and 9112 4172
Sales enquiries:
sales@twm.com.sg
Mobile: 9671 0849 , 9644 3460 and 8218 8546

Thank you for your support. Stay safe !
Regards,
TWM