Find out how cutting-edge tech makes Bosch’s Accessory Advisor so easy. A few simple questions — like an online conversation — get you exactly what you need. “This means that our customers spend less time searching for a product,” Ganna Lobachevska of Bosch Power Tools Accessories said. “And when they purchase the product, it’s the right one.”
For more on how digital assistants and SAP Marketing Cloud connect to improve Bosch’s data analytics, business insights and customer experience, check out the article here https://sap.to/6059Pips7
00:18 About Bosch Power Tools Accessories
00:35 Developing the Accessory Advisor
00:53 Improving the online customer experience
01:10 What’s next for Bosch Power Tools Accessories
