SAP Expands Physical AI Partnerships and Demonstrates Success of New Robotics Pilots

New collaborations with leading robotics companies and enterprise partners accelerate autonomous operations across manufacturing, logistics, and field services.

Advancements in AI agents, data, and platform capabilities equip developers with the tools to drive business transformation

Early results in proof-of-concept applications of SAP’s robotics initiative, Project Embodied AI, demonstrate up to 50 percent reductions in unplanned downtime, up to 25 percent improvement in productivity, and significant reductions in operational errors across manufacturing, warehouse automation, and quality inspection.

These results are among the reasons why SAP has expanded its Embodied AI ecosystem through partnerships with leading robotics companies and robotic enablement partners, as announced this week at SAP TechEd. This builds on the recently announced collaboration with NEURA Robotics and NVIDIA to drive the future of physical AI.

The Embodied AI initiative extends the impact of SAP Business AI into physical operations by making robots cognitive: able to autonomously execute complex tasks while understanding the broader business context in which they work. This empowers enterprises to faster adapt to changing operational environments.

SAP is uniquely positioned to deliver these innovations because of its decades of experience with business applications deeply integrated into the processes that power the modern enterprise. This allows SAP customers to integrate robotics into the same business functions seamlessly, in a way no other company can. The result of our new robotics partnerships includes new proof-of-concept applications of embodied AI that demonstrate the business value and return on investment of our approach.

Cutting-edge experiments demonstrate measurable productivity gains

BITZER, a leading name in refrigeration, air conditioning, and heat pump technology, teamed up with SAP and NEURA Robotics to revolutionize warehouse logistics. In a recent pilot proof-of-concept, BITZER’s warehouse became a testing ground for one of Europe’s most advanced humanoid robot, 4NE1, which was able to perform pick-tasks on its own in real time.

The tasks are selected by embodied AI agents. The process also integrates SAP’s business logic from SAP S/4HANA for extended warehouse management through SAP Business Technology Platform (SAP BTP). Prior to its warehouse deployment, 4NE1 was trained virtually using NVIDIA’s Isaac Sim software. This ensured the robot was fully prepared for real-world operations. By integrating embodied AI into warehouse operations, BITZER could reach 24/7 utilization and a high level of responsiveness.

The technology can add to human expertise, stepping in during demand fluctuations and peak periods. It also complements regular shifts with flexible and scalable support. This ensures operations remain agile and efficient, even under varying workloads. Thanks to a single source of truth, orders can be expanded or cancelled in near real time, as robots execute changes almost instantly. This improves reaction times and enables BITZER to maintain high service levels while optimizing the use of resources.

“We are excited to join the Embodied AI initiative with SAP and NEURA. We believe this collaboration will enhance our operational efficiency and drive innovation in our processes.”

Christian Stenzel, Vice President of Corporate Organization and IT, BITZER

Transforming warehouse operations at Sartorius

Imagine stepping into a warehouse in which intelligent machines work side-by-side with humans. The first proof of concept for embodied AI at Sartorius shows it is possible and marks a milestone in the journey to next-level logistics.

“So far, like many others, our focus was on fixed automation, in which specialized equipment handles only a single task. Now we’re making automation intelligent, and far more dynamic, to help us navigate a fast-moving world.”

Steffen Dietz, Manager of Business Process Management in Operations and Supply Chain, Sartorius

The proof of concept, also delivered through the partnership with SAP and NEURA Robotics, demonstrates how cognitive robots can support manual workstations in an advanced warehouse environment. Here, the humanoid robot 4NE1 was trained with Sartorius products in NEURA Robotics’ lab. The solution builds on an SAP S/4HANA migration and SAP Extended Warehouse Management (SAP EWM) rollout in May, which established the foundation for leveraging the latest capabilities from SAP.

The result boosts efficiency and enhances operational resilience. “We’re really happy to help spearhead this new age together with SAP and NEURA,” Steffen Dietz, manager of Business Process Management in Operations and Supply Chain at Sartorius, shared.

Optimizing automotive production at Martur Fompak

Martur Fompak, a global leader in automotive seating systems, teamed up with Humanoid and SAP to explore how humanoid robots could transform field operations workflows.

Watch the video: SAP x Martur Fompak x Humanoid

Humanoid offers robots that provide cost-effective industrial automation and warehouse solutions, with modular designs that enable configurations for logistics operations, asset monitoring, and scalable field service applications.

Together the team is testing how cognitive robotics can support picking and packing operations at the company’s 30 production plants across various continents and countries.

The early exploration connects Humanoid modular robots with SAP solutions to execute workflows such as component retrieval, tray loading, and precise placement into production containers. SAP’s embodied AI agents provide context awareness around production orders and component variants.

“SAP’s AI platform gives our robots intelligence to adapt and scale with enterprise needs, which creates flexible automation.”

Artem Sokolov, Founder and CEO, Humanoid

Initial findings demonstrate the value in automating repetitive and ergonomically demanding tasks, such as unpacking parts, handling trays, or supporting kitting processes. These experiments will be the foundation for a broader transformation in which humanoid robots participate in SAP-driven manufacturing environments and logistics processes.

Robotics company partners

Building upon these successes, SAP announced the following additional partnerships:

AgiBot

Agibot creates general-purpose embodied robot products and an application ecosystem. The company delivers a complete product portfolio and deploy across all major application scenarios.

“Our SAP partnership transforms industrial automation by combining humanoid capabilities with enterprise intelligence that understands business context,” said Peng Zhihui, founder and CEO of AgiBot.

ANYbotics

ANYbotics provides a full-stack autonomous inspection solution that combines autonomous robotics with inspection intelligence.

“Integrating this continuous flow of inspection intelligence with SAP makes operations not only autonomous but truly intelligent, where issues are predicted, understood, and prevented before they affect production,” said Dr. Péter Fankhauser, CEO and co-founder of ANYbotics.

Watch the Anybotics robotic AI solution video.

Booster Robotics

Booster Robotics provides T1 humanoid robots for warehouse operations and field maintenance.

“Our humanoid platforms, with SAP’s intelligence, creates an adaptive automation foundation that understands business processes and operational context,” said Cheng Hao, CEO of Booster Robotics.

Watch the Booster Robotics x SAP EWM robotic AI solution video.

Galbot

Galbot’s fully autonomous, general-purpose humanoid robots have been deployed across a wide range of applications, including industrial, logistics, retail, and healthcare sectors. Powered by proprietary vision-language-action models, the Galbot G1 autonomously performs complex tasks such as precise parts sorting, industrial bin handling, and end-to-end pharmacy operations. These models enable Galbot robots to rapidly adapt to dynamic environments, ensuring high precision and efficiency even in challenging real-world conditions.

“Our collaboration with SAP marks a key milestone in transforming how robots understand and operate within enterprise environments. By integrating business context awareness into our robots, we’re creating automation that seamlessly adapts to shifting operational priorities in real time,” said He Wang, founder and CEO of Galbot.

Watch the Galbot x SAP EWM robotic AI solution video.

Humanoid

Humanoid offers reliable HMND 01 humanoid robots that provide cost-effective industrial automation and warehouse solutions, with modular designs that enable configurations for logistics operations, asset monitoring, and scalable field service applications.

“SAP’s AI platform gives our robots intelligence to adapt and scale with enterprise needs, which creates flexible automation,” said Artem Sokolov, founder and CEO of Humanoid.

Unitree Robotics

Unitree Robotics provides advanced quadruped Go2 robots for warehouse navigation and asset inspection, plus G1 humanoids with human-like dexterity for logistics operations, alongside industrial B2 models for outdoor facility maintenance.

“SAP embodied AI agents will revolutionize enterprise autonomous operations from warehouse management to predictive maintenance across facilities,” said Wang Xingxing, CEO and founder of Unitree Robotics.

Watch the Unitree robotic asset visual inspection video.

Robotics enablement partners

SAP also introduced the following robotics enablement partners to connect humanoid and mobile robots, optimize intralogistics, streamline inspections, and orchestrate physical assets enabled by SAP Business AI and automation technologies:

Capgemini

Capgemini explores the value that can be derived from the convergence of advanced technologies such as agentic and multi-agent AI systems, humanoid robotics, reinforcement learning, spatial computing, real-time 3D environments, and conversational AI. Capgemini and SAP are jointly exploring physical AI to help organizations gain a competitive edge.

Cyberwave 

Cyberwave connects SAP systems to the physical world through its Physical AI platform, which integrates robots, sensors, and digital twins into enterprise workflows.

“Together with SAP, Cyberwave turns enterprise data into coordinated physical action — bridging the gap between digital intelligence and real-world operations through Physical AI,” said Simone Di Somma, founder of Cyberwave.

HCLTech

HCLTech provides automation expertise through its AI Force platform and SAP integration capabilities, leveraging Cloud Native & AI Lab in collaboration with SAP to accelerate generative AI-led robotics solutions.

“Our collaboration with SAP enables cognitive robotics to seamlessly integrate with enterprise systems, transforming business operations through automation,” said Vijay Guntur, CTO and head of Ecosystems at HCLTech.

KINEXON

KINEXON brings physical AI to day-to-day material flow management, helping customers scale mixed-fleet operations with a vendor-agnostic orchestration platform for autonomous mobile robots (AMRs), automated guided vehicles (AGVs), and manual vehicles.

“Our collaboration with SAP infuses business-driven agentic reasoning into real-world material movement planning and execution, maximizing utilization and throughput,” said Dr. Alexander Huettenbrink, co-CEO of KINEXON Industries.

Lighthouse

Lighthouse transforms business complexities into streamlined digital solutions, leveraging expertise across SAP Intelligent Asset Management, SAP Business AI, and SAP BTP. 

“Embodied AI has huge potential for use cases, including asset and site inspection, health and safety, and quality inspection to deliver more resilient, flexible operations. We see major customer needs today, such as hazardous environments on offshore platforms in the oil and gas industry, utilities, and transportation,” said Urs Gehrig, managing director of Business Development at Lighthouse.

SinoSwissHub

SinoSwissHub is launching a regionally compliant, SAP-integrated orchestration platform for multi-robot fleets, with humanoids as the centerpiece.

“We don’t just connect robots to an SAP system; we enable real-time physical data to reinvent processes and build adaptive, resilient value chains together with SAP,” said Yuki Long, founder and CEO of SinoSwisshub and Aimbo Robotics.

Through these strategic alliances, SAP continues to lead the evolution from traditional robotic tools to those that empower autonomous operations, informed by deep business context.

To explore how SAP technology makes proofs of concepts possible in robotics, explore the reference architecture on the SAP Architecture Center site. To get involved in SAP’s Embodied AI initiative, register here.


Dr. Łukasz Ostrowski is head of Embodied AI and Robotics at SAP.

SAP TechEd: Read news, stories, and coverage from the event

AI-Powered Hiring & Mobility in SAP SuccessFactors with Beamery

Close skills gaps faster with AI-powered, skills-first hiring and mobility from SAP SuccessFactors and Beamery.

Every unfilled role comes at a cost — in productivity, innovation, and growth. With SAP SuccessFactors and Beamery Talent Lifecycle Management, organizations can close critical skills gaps faster through an AI-powered, skills-first approach to hiring and mobility.

Beamery’s AI Workforce Transformation platform enriches SAP SuccessFactors with dynamic job and skills data, giving HR leaders a single, connected view of talent. The result: cleaner, unified skills data; dynamic job architectures; and real-time insight into emerging roles and market trends.

This connected approach transforms the entire talent lifecycle:
– Recruiters cut sourcing time by up to 75% and boost efficiency by 50%.
– Managers plan future roles and skills needs with greater confidence.
– Employees gain clear, data-driven career pathways within the organization.

AI-driven candidate matching and proactive talent pipelines help businesses find the right people, with the right skills, at the right time — all while ensuring fairness through independently tested bias mitigation.

Together, SAP SuccessFactors and Beamery are helping global organizations reshape how they hire, mobilize, and grow talent in the AI era — combining trusted SAP data with Beamery’s intelligent automation to create a future-ready workforce.

00:00 – Introduction
00:28 – The Challenge: Skills Gaps and Talent Shortages
01:12- Beamery + SAP SuccessFactors Integration
02:00 – AI-Driven Hiring and Candidate Matching
02:45 – Talent Mobility and Internal Growth
03:20 – Data Integrity and Bias Mitigation
04:00 – The Future of Skills-First HR

Learn how SAP SuccessFactors and @Beamery are transforming hiring and mobility with AI: https://sap.to/6051AAKHt

#SAP #SuccessFactors #BusinessAI

Nestlé Sweetens Its Digital Future with an Upgrade to SAP S/4HANA Cloud Private Edition

WALLDORF SAP SE (NYSE: SAP) today announced that Nestlé S.A., one of the world’s leading food and beverage companies, has completed its first major upgrade to SAP S/4HANA Cloud Private Edition. This wave covers 112 countries, with more countries in Europe and the Americas to follow soon.

Explore features of the cloud ERP that’s helping mature enterprises worldwide run effectively

The first of three upgrades, this one involved more than 50,000 employees and was completed in under 20 hours. Supported by a standardized technology landscape that enabled minimal downtime, this smooth transition to SAP S/4HANA Cloud Private Edition sets a new benchmark for digital transformation in the fast-moving consumer goods (FMCG) industry.

A long-time SAP customer, Nestlé since 2000 has used SAP software as its single unified system to manage its global operations and moved to the cloud in 2022. The upgrade to SAP S/4HANA Cloud Private Edition is a strategic leap in its transformation journey to future-proof the company as consumer expectations evolve and new technologies reshape the marketplace.

“We are building a future-ready enterprise—one that works smarter and faster,” said Chris Wright, Nestlé’s head of IT and CIO. “Having a common ERP system as our backbone is already a tremendous advantage for Nestlé. It provides a unified platform and data foundation that allows us to execute end to end across the value chain and have visibility across the entire company and beyond. With the upgrade, we gain new capabilities and insights that will help scale new products faster globally to meet the needs of our customers and consumers, and with AI and automation at scale, we’ll drive efficiency and effectiveness across our value chain.”

With a portfolio that includes global icons such as Nescafé, Kit Kat and Maggi, Nestlé chose to upgrade to SAP S/4HANA Cloud Private Edition to accelerate the rollout of new products and innovations across the group. The upgrade also supports it in making data-driven insights and improving processes to drive efficiency and effectiveness across the company’s business operations to better serve consumers worldwide who rely on its products every day.

“Nestlé’s successful go-live of SAP S/4HANA Cloud Private Edition showcases how scale can be a strategic advantage for innovation,” said Thomas Saueressig, member of the Executive Board of SAP SE, Customer Services & Delivery. “As one of the world’s most recognizable and forward-thinking companies, Nestlé exemplifies how cutting-edge technology empowers global brands to anticipate consumer trends, optimize operations and deliver exceptional experiences at scale.”

The upgrade also provides a robust digital core ready for AI and automation at scale across the company’s value chain, enabling Nestlé to gain real-time data insights for smarter decision-making. By harnessing AI and the Joule copilot at scale across its operations, value chain and product portfolio, Nestlé can personalize consumer engagement and optimize operations with greater agility. This helps ensure it remains responsive to evolving consumer expectations and lays the foundation for a truly omnichannel experience.

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Top image courtesy of Nestlé

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2025 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

Innovation Guide: Reimagining Enterprise AI

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights.

SAP Recognized as a Strategic Leader in the 2025 Fosway 9-Grid™ for Cloud HR

We are thrilled to share that SAP has once again been named a Strategic Leader in the 2025 Fosway 9-Grid™ for Cloud HR. This report provides a multi-dimensional model to help organizations compare and choose the best cloud HR and learning tech provider in the European market to meet their business needs.

According to Fosway, vendors recognized as Strategic Leaders provide a rich suite of capability across a broad scope of features and have the sophistication to meet the needs of complex enterprise-scale customers. Strategic Leaders also have strong market performance and customer advocacy.

“The Cloud HR market remains fiercely contested and continually innovative,” said Dr. Sven Elbert, head of Analyst Services at Fosway Group. “The solution providers that thrive in this environment are the ones that maintain their momentum, expand their scope and sophistication, and leverage AI to gain competitive edge, as SAP has done and continues to do. SAP SuccessFactors is again named a Strategic Leader in 2025.”

Innovation that delivers impact 

This recognition underscores SAP’s commitment to innovation for its community of over 10,000 SAP SuccessFactors customers worldwide. Over the past year, SAP has delivered significant advancements across SAP SuccessFactors HCM, many supported by AI, designed to help customers close skills gaps, boost productivity, and support their people at every stage of the employee journey.

The SAP SuccessFactors first half 2025 product release introduced over 250 new capabilities designed to increase efficiency, elevate the employee experience, and drive business impact.

At SAP Sapphire Orlando in May, SAP unveiled several new solutions and product enhancements, including:

  • The People Intelligence package in SAP Business Data Cloud can harmonize customers’ people, skills, finance, and business data into AI-driven workforce insights, enabling HR and business leaders to make smarter, more proactive decisions.
  • The Performance and Goals Agent, our first HR Agent, equips managers with critical insights to help foster more productive conversations with employees.
  • SAP SuccessFactors Enterprise Service Management, our new HR service delivery solution, can accelerate ticket case resolutions with AI, allowing employees to quickly get answers to their questions reducing the administrative burden on HR teams.
  • WalkMe for SAP SuccessFactors HCM helps accelerate adoption of SAP SuccessFactors solutions by offering users in-app, contextual guidance while also giving HR teams the insights they need to continuously optimize workflows.
Foster success across your organization with AI-enabled human capital management solutions

Building on this momentum, last week SAP completed its acquisition of SmartRecruiters, a leading talent acquisition software provider. This move further strengthens SAP’s ability to help customers attract and retain top talent in today’s highly competitive market.

Delivering value for customers worldwide

Organizations of all sizes are rethinking how they manage their people—balancing efficiency with innovation, global consistency with local needs, and business growth with employee experience. In Europe, SAP is a trusted partner in this journey, helping companies tackle complex workforce challenges and prepare for the future of work.

Frit Ravich

Family-run snacks company Frit Ravich S.L. transformed its HR operations and reinforced its company culture, built on innovation and belonging, by choosing SAP SuccessFactors solutions. Now, with plans to become a skills-driven organization and double its sales, Frit Ravich is adopting AI in conjunction with SAP SuccessFactors solutions to expand career development opportunities and improve the employee experience.

“The Joule copilot will change the way we interact with our people on a daily basis. This does not mean that we’ll lose out on direct contact with them, but rather it will make HR interactions faster, more accessible, and more convenient, with 24×7 access,” said Rebeca Montilla, talent manager, Frit Ravich S.L.

Menzies Aviation 

As a global leader in aviation services “working above and below the wing,” Menzies provides a myriad of services, including ground services, fueling, air cargo handling, and executive services, together with comfortable lounges at more than 295 airports in 65 countries.

By choosing SAP SuccessFactors solutions, Menzies now has a unified platform to help it attain data-driven insights for business agility and provide a modern employee experience with opportunities for learning and career development.

Today, Menzies no longer needs to estimate how many employees it has at any given time. Having a single source of data means that it can pull up this information at the push of a button for the present as well as the historical past for comparison. “We can start to see trends, so we can start to understand what our future models would look like as well,” said Sarah Mackinlay, senior vice president of People Projects & Integrations at Menzies Aviation. “Being able to have business insight and business data to make decisions has been really important on our continued journey with SAP SuccessFactors and supporting our global strategy.”

“For us, this journey is about having a single source of truth with global consistency, data insight, and visibility yet maintaining local data ownership. Data security and integrity are at the very core,” she added.

Powering workforces for the future

As organizations face growing skills gaps, heightened employee expectations, and pressure to do more with limited resources, SAP continues to introduce new solutions to help customers tackle their most pressing business and workforce challenges. Join us at Success Connect at SAP Connect, October 6-8 in Las Vegas—or virtually on October 9—to explore how our latest advancements can drive real impact across your organization.

Learn more about SAP SuccessFactors HCM.


Lara Albert is chief marketing officer at SAP SuccessFactors.

Join us in Las Vegas or virtually this October to discover how to maximize your SAP solutions

About the Fosway 9-Grid™ 
Fosway Group is Europe’s #1 HR industry analyst. The Fosway 9-Grid™ provides a unique assessment of the leading learning and talent solutions available to organizations in EMEA. The analysis is based on extensive independent research and insights from Fosway’s Corporate Research Network of over 250 organizations, including BP, HSBC, PwC, RBS, Sanofi, Shell, and Vodafone.
Visit the Fosway website at www.fosway.com for more information on Fosway Group’s research and services. 

SAP Deepens European Cloud Sovereignty Offering to Unlock Regional AI Innovation

Decades of SAP’s experience in securing mission-critical operations now powers the demands of sovereignty, regulation, and AI-driven growth


WALLDORF — SAP SE (NYSE: SAP) today announced a comprehensive new approach to digital sovereignty and AI innovation.

SAP Sovereign Cloud: Embrace the cloud without compromise

Expanded offerings within the SAP Sovereign Cloud portfolio give European customers access to a comprehensive technology stack, including SAP Cloud Infrastructure and SAP Sovereign Cloud On-Site. With the announcement, SAP sets a new standard for secure, compliant, and scalable innovation, reinforcing digital sovereignty as a core element of Europe’s technological resilience and strategic autonomy.

“Europe’s leadership in the next era of digital innovation—especially in AI—will depend on how effectively we apply AI to solve differentiated industry use cases,” said Thomas Saueressig, Member of the Executive Board of SAP SE, Customer Services & Delivery. “With our expanded SAP Sovereign Cloud offering, SAP is unlocking access to the full spectrum of cloud innovations and AI capabilities for all markets and industries—including the public sector and regulated environments—while ensuring these advancements are delivered in a sovereign framework and on customers’ own terms.”

Deployment choices for every security profile

With the expansion of SAP Sovereign Cloud, customers can choose from new deployment models that offer control across infrastructure, platform, and software tailored to their specific regulatory and operational needs. This flexibility enables organizations to innovate securely and in compliance with local laws while maintaining the freedom to scale on their own terms. SAP Sovereign Cloud solutions are available on:

  • SAP Cloud Infrastructure (in Europe): SAP Cloud Infrastructure is SAP’s Infrastructure-as-a-Service (IaaS) platform that is developed and operated with open-source technologies within SAP’s data center network. All data is stored within the EU to maintain compliance with European data protection regulations.
  • SAP Sovereign Cloud On-Site: SAP offers SAP-operated infrastructure within a customer-owned or customer-selected data center. This solution delivers the highest levels of data, operational, technical, and legal sovereignty while maintaining SAP cloud innovation and architecture.
  • Delos Cloud: SAP offers Delos Cloud in Germany, a secure and sovereign cloud that supports the flexible and rapid transformation of the public sector, to meet country-specific sovereignty requirements.

Long-term Investment in Europe’s digital resilience

With a long-term investment of more than €20 billion Euros, SAP is making digital sovereignty a strategic priority. This commitment reflects SAP’s determination to support Europe’s digital autonomy through more secure, local, and regulation-compliant cloud solutions tailored to the public sector and highly regulated industries.

With SAP Sovereign Cloud, customers not only gain infrastructure control but also unlock the full potential of cloud solutions from SAP. The offering enables organizations to run their SAP Business Suite in sovereign environments while benefiting from continuous innovation cycles, including SAP Business Technology Platform (SAP BTP) and embedded SAP Business AI capabilities. This helps ensure that customers can innovate more securely and locally without compromising on the pace or depth of transformation.

“The digital resilience of Europe depends on sovereignty that is secure, scalable and future-ready,” said Martin Merz, President, SAP Sovereign Cloud. “SAP’s full-stack sovereign cloud offering delivers exactly that, giving customers the freedom to choose their deployment model while helping ensure compliance up to the highest standards.”

Today, SAP Sovereign Cloud is available in multiple countries with substantial additions to come​, supported by hundreds of localized delivery experts and a broad set of certifications. The offer helps ensure full-stack sovereignty across data, operational, technical, and legal dimensions, empowering customers to maintain control, meet regulatory requirements, and innovate with confidence.

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About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

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SAP Unleashes the Power of Its Own Solutions to Meet Sustainability Goals

How many companies do you know that use their own products? Not for beta testing, but for the tasks they are designed to carry out? This is exactly what SAP is doing, being both a developer and practitioner of its sustainability software that helps enable and empower companies to integrate sustainability into their operations.

Sustainability is an essential element of SAP’s purpose to help the world run better and improve people’s lives. Our approach is grounded in creating positive economic, social, and environmental impact, always within the limits of planetary boundaries and in full respect of human rights. With the ambition to drive sustainability beyond our net-zero 2030 goals and a portfolio that supports broader action areas such as holistic steering and reporting, ethical business conduct, and social responsibility, it was a natural progression for SAP to become its own customer.

As both an exemplar and enabler, we aim to make our targets and purpose a reality. At the same time, by testing our IT solutions to the limit, we share the lessons learned along the way with the product development teams to continuously improve the SAP Sustainability portfolio.

SAP runs SAP Green Ledger: ERP software for carbon accounting

SAP shares its clients’ challenges

SAP faces many of the same sustainability challenges as our customers, such as data collection, data management, and compliance with regulatory requirements. Like the many organizations we support, SAP must manage huge volumes of sustainability data, including carbon footprints, material flows, and ESG metrics, working to ensure accuracy, consistency, and accessibility across the value chain. Demands on IT systems are high. They must grapple with collecting, integrating, and sharing data while also assuring quality, traceability, and auditability.

The evolving regulatory landscape represents another challenge, requiring SAP and other organizations to adapt and leverage their systems for compliance and reporting. IT solutions must be scaled and adjusted rapidly to these changing regulations and be able to collaborate seamlessly with supply chain partners.

Beyond these requirements, companies need sustainability data to provide actionable insights to support decision-making and respond to stakeholders. Meeting these challenges head-on requires an IT infrastructure that is innovative, scalable, and designed to evolve as the business advances on its sustainability journey.

“SAP runs SAP” implementation

In practice, SAP’s systems are designed to empower customers to measure, report, and act on their sustainability goals. To enable this, solutions are built into core business systems such as SAP S/4HANA Cloud Public Edition and SAP Business Technology Platform (SAP BTP). This helps ensure a solid data foundation and flexible integration of data sets from various business areas such as procurement, finance, supply chain management, and product design. Sustainability-focused tools like SAP Sustainability Control Tower, SAP Sustainability Footprint Management, and SAP Green Ledger can then provide the data, analytics, and insights needed to help drive sustainable decision-making.

“By implementing SAP Sustainability Control Tower and SAP Green Ledger across our reporting ecosystem, we aim to elevate sustainability management to the same standard as financial reporting,” said Dr. Christopher Sessar, Chief Accounting Officer, SAP SE. “These powerful tools will not only streamline and automate our ESG regulative compliance efforts but also generate actionable insights that drive strategic decision-making, accelerating our journey toward measurable sustainability outcomes and long-term environmental value creation.”

Implementation lessons

SAP’s approach has evolved since the first implementation of SAP Sustainability Control Tower in 2022. Early lessons included the need to collect emissions data in a consistent manner, anchor the project in its net-zero program governance, and expand the scope of the project beyond carbon footprint data to include other environmental topics for a more holistic approach.

The next question concerned the IT architecture, organized into three layers. The top layer relates to the collection of raw sustainability, financial, and operational data from various source systems. The middle management layer processes and standardizes the data. Finally, a bottom planning and reporting layer delivers insights for sustainability decision-making.

The rollout began by uploading carbon footprint data into SAP Sustainability Footprint Management across one company code and will increase to five company codes before the system goes live in Q3 of this year. It is useful to note the iterative approach our team has taken, which has allowed for the collection and integration of data from different sources and the testing of use cases including our ability to support businesses amid changes such as those recently initiated by the EU’s new Omnibus package.

Read in more detail about how SAP runs SAP Sustainability.


Matthias Medert is global head of Sustainability at SAP SE.

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Engineer using tablet near oil refinery at night.

ONTRAS Enhances Reliability and Worker Safety with SAP Field Service Management

ONTRAS Gastransport GmbH is a transmission system operator overseeing 7,700 kilometers of pipelines. The company is responsible for transporting natural gas all over East Germany and prioritizes reliability for its customers.

Achieve efficient and sustainable field service operations with AI-powered insights, advanced scheduling, and optimized workforce management

As the company expanded, ONTRAS sought better visibility across its operations, especially those carried out by service providers. Manual communication interfaces led to information loss, hindering operational efficiency and service quality. To address these challenges, ONTRAS aimed to improve field operations with offline capabilities, ensuring better data integrity for uninterrupted operations and much faster response times.

After thorough research, the German utility company implemented smart forms within SAP Field Service Management to capture and monitor real-time data from its field operations. Convista supported ONTRAS throughout the implementation process, serving as the interface to SAP and customizing and enhancing SAP Field Service Management, including customizing the SAP Field Service Management, connector for SAP ERP, in order to meet the company’s specific requirements.

Faster process runtime with improved data visibility at ONTRAS

Working with a large external staff and a dispersed system led to a significant data gap.

Ines Kurmies, an SAP specialist at ONTRAS, explained: “Our internal staff extracted data from SAP, while external staff used a manual Excel logging process, which made it difficult to understand the status of orders.”

The external staff was receiving the orders through the SAP system, but it was not possible to track their work. Feedback was received within the SAP system only after completion, and the logs were uploaded to SAP, which meant the company lacked visibility into the steps in between.

ONTRAS needed a solution to maintain maintenance plans and functional locations within SAP while providing access to external service providers via an interface. The company sought comprehensive data integration and a single source of truth with real-time data monitoring.

With the full integration of logs and smart forms, ONTRAS can now guide technicians through tasks, capture data, and provide a structured way to document the inspection process in real-time. Integrating these disparate systems created a single source of truth, helping the company eliminate inefficiencies and data gaps, enabling faster process runtime.

“With the full integration of logs and smart forms, we achieved a much faster checklist revision,” Eva Scholl, a maintenance engineer at ONTRAS, shared. “Now we have an end-to-end digital process, so the process runtime in itself is one of the greatest benefits.”

Real-time data and comprehensive tracking are crucial for preventative maintenance, rapid response to issues, and compliance.

During a gas pipe fitting inspection, the company’s system creates an order dispatched to a service provider, the responsible specialist, who then assigns it to an assembler. The assembler inspects the fittings, logging their work using smart forms in SAP Field Service Management. This information is sent back to the responsible specialist, who reviews and completes the order. Finally, an audit report is generated as a PDF and transferred to SAP Plant Maintenance Rapid Mart, where the company can view and process the inspection results. Without this real-time data flow, a faulty fitting might go unnoticed, leading to a gas leak and potential safety hazard.

The company can see what order is dispatched when it is processed and what the status is.

“Now, field sales representatives have more information and experience less information loss because they directly see the order from us — exactly what we want to see,” Scholl added. “Previously, there was a manual communication interface, which inevitably led to information loss.”

Running safe, efficient, compliant operations in remote and challenging environments

For utility companies, inspecting and maintaining natural gas pipelines in remote rural areas is crucial. These locations often suffer from unreliable internet connectivity, leading to potential data gaps.

ONTRAS has significantly improved its field operations by implementing offline capabilities. Technicians can now conduct inspections, record findings, and complete digital checklists directly on their mobile devices on-site, even without internet access. Once back in an area with connectivity, all data automatically syncs to the central system, updating records and informing supervisors of completed work.

“With SAP Field Service Management, there is the app that can be connected to all applications,” Kurmies added. “We achieved the broadest coverage of our use cases for the first time, with many already covered by the standard product.”

As the company continues to grow, the German Association of Gas and Water Compartments regulations are a central component, implemented to guarantee the technical security of the installations and the security of supply.

With SAP Field Service Management, the company can now operate offline remotely without internet coverage and maintain the patching and checklist functions. This is especially important for technicians in remote areas lacking internet connectivity. Technicians must adhere to strict safety protocols and document every step. Offline checklists and patching functions ensure that no steps are missed, even in remote locations.

“This was the big challenge that we are also becoming more and more digital,” Kurmies further explained. “You also want to provide digital protocol templates and we simply reached our limits.”

Convista played a crucial role in guiding the company through the SAP implementation process, acting as the interface between SAP and the company while adjusting SAP Field Service Management to meet ONTRAS’ specific needs.

Heiko Winkler, IT manager at ONTRAS, highlighted the reliability and commitment of Convista as an implementation partner: “Convista is an exceptionally reliable and committed partner. Even in the second phase of the project, which was initially considered high-risk, their expertise and dedication ensured a successful implementation.”

Winkler noted the significant creativity applied to advising on the implementation, especially considering the initial uncertainty about its feasibility. Additionally, the company collaborated with Proaxia Consulting Group for the technical implementation of the SAP Field Service Management, connector for SAP ERP, and made several adjustments to the setup and error messages. The entire implementation took approximately a year and a half.

The company currently uses SAP ERP Central Component and is transitioning to SAP S/4HANA, having already implemented SAP Field Service Management. Winkler noted that they strategically rely on cloud products: “Our philosophy is not cloud only, but cloud first.”

ONTRAS aims to advance further with smart forms and continue to expand its SAP S/4HANA implementation in the near future.

Learn more about the full transformation journey at ONTRAS here.

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Bridging the Skills Gap: How SAP Learning Hub, Student Edition Empowers the Next Generation

The next generation of workers is stepping into an environment unlike anything that came before it—where AI tools evolve faster than curriculums and job descriptions shift with every product update. According to a LinkedIn study, 34% of employees—particularly younger professionals—say they feel overwhelmed by the pace of change, citing a desperate need for support in adapting to new technologies and digital ways of working.

In response to this mounting pressure, SAP has launched SAP Learning Hub, student edition—a no-cost global program that can provide students and academic educators with all the curated resources needed to get and stay certified and stand out with proven skills in the latest SAP innovations. It offers guided learning resources, including expert-led live sessions, access to practice systems to get hands-on experience, and two SAP Certification exam attempts.

Empower your potential with SAP Learning Hub, student edition

Available globally since April 2025, the program is designed to close the gap between classroom theory and real-world readiness, giving students access to all resources they need to future-proof their career with the latest skills and credentials.

Closing the global skills gap—one student at a time

The need for a program like this has never been higher. With AI-related course enrollments spiking by 117% in the last year alone and increased fears of digital obsolescence, students and early-career professionals are looking for practical, on-the-job experience—not just theoretical knowledge—to empower them to meet change with adaptability, not anxiety.

The timing of this initiative is critical, too. IDC projects that by 2026, over 90% of organizations will suffer from a shortage of IT skills, costing them trillions in missed opportunities. Employers are struggling to find graduates who not only understand digital technologies but can also use them effectively from day one. Dr. Katharina Schäfer, global head of SAP University Alliances, believes SAP Learning Hub, student edition will help bridge this skills gap: “SAP Learning Hub, student edition simplifies lesson planning and instruction for lecturers while also ensuring students gain practical experience with the latest SAP technologies to prepare them for today’s job market.”

Students, educators, and employers alike win

Designed for students, the site offers self-paced content and guided and tailored learning to help gain practical skills. Along with accessing the latest practice systems for SAP solutions, students can connect directly with SAP experts in live sessions to cover more complex topics. With SAP Learning Hub, student edition, students can gain the confidence to work on key SAP projects, drive innovation with their proven proficiency, and continuously develop the skills to stand out to employers.

Beyond students, the benefits of SAP Learning Hub, student edition extend to lecturers who can now have access to guided, practical resources to help empower their students to graduate with an SAP Certification. “This program lowers the barrier for me to teach with real SAP tools,” said Nancy Jones, a lecturer and curriculum developer. “My students are walking away not just with knowledge—but with proof that they can apply it.”

The solution can also give companies a powerful new lever to tap into certified, workforce-ready talent—many of whom have been trained in the technologies they use on a daily basis. HR leaders and hiring managers can also benefit from an efficient recruitment process by easily identifying candidates with validated SAP expertise. This also helps reduce the need for extensive training, shorten onboarding times, and ensure the company’s readiness for future challenges—a win for all.

Overcoming with future-ready skills

SAP Learning Hub, student edition arrives at a time when AI and digital transformation are redefining job requirements. This digital solution can give young talents—and the educators who support them—an effective way to keep pace. In doing so, they’re laying the foundation for a more resilient, skilled workforce that’s ready to meet the challenges and opportunities of the modern economy head-on.

More information can be found here:


Andre Bechtold is president of SAP Industries & Experiences.

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