Did you know SAP powers the insights behind the #4Nations Face-Off? See how Canada and USA players highlight their performances. @NHL @nhlpa #hockey
Learn more about the NHL & SAP partnership: https://sap.to/NHLcustomer
In 2016, Paris-based consultancy firm Capgemini was looking for ways to better manage its global network of employees using existing technology. At the time, the company had limited visibility into its contingent workforce, and its procurement team wanted a tool that would help consolidate insights and track metrics such as headcount, performance, capabilities, compliance, and more. Additionally, with legislative requirements changing rapidly in different regions, the company needed technology that could quickly adapt.
This challenge reflects broader trends in the SAP-sponsored Economist Impact report titled “Flexible Futures: Navigating the Evolving External Workforce,” which dives into how companies like Capgemini are leveraging external workers to meet skill deficits and productivity demands. The report highlights how organizations are turning to innovative technologies and strategies to seamlessly integrate external talent, ensuring they stay competitive in a rapidly changing workforce landscape.
In Capgemini’s case, it used SAP Fieldglass solutions to help manage its contingent workforce program across more than 30 countries. The cloud-based solutions can integrate with other SAP solutions and leverage artificial intelligence (AI) to help optimize external workforce management, helping companies stay resilient in an evolving talent landscape. With the addition of SAP Fieldglass solutions, Capgemini has managed contractors and temporary workers across its entire supply chain. The company has successfully leveraged data from over 50 countries, seeing a 26% increase in unitary cost savings with a 50% increase in productivity from the internal procurement services team.
“The increased visibility into all external workforce-related outcome and process steps has enabled sharpened insights, along with smaller fulfillment time frames, higher fill rates, and improved compliance,” says Andreas Hettwer, group procurement category director at Capgemini. “We have truly optimized functions around the external workforce.”
In today’s dynamic business environment, the external workforce—comprising freelancers, contractors, consultants, and gig workers—has become a critical component of many organizations. However, efficiently hiring and managing this diverse talent pool while staying adaptable to future workforce needs can be daunting.
This is because talent acquisition for an external workforce requires finding the right people at the right time, often under tight deadlines. The Economist Impact report also shared that internal skills and talent gaps have increased the demand for proper recruitment of the external workforce.
Capgemini serves as a prime example of how this approach works in practice. When it experiences a surge in demand, its preferred suppliers are notified and SAP Fieldglass solutions pull recommendations from distribution lists of candidates who have the necessary skill sets. This helps accelerate the hiring process and can ensure Capgemini is choosing from the best possible pool of potential candidates. The data is developed in SAP Fieldglass solutions and extracted into Capgemini’s various dashboards, instantly providing a comprehensive snapshot of each supplier’s performance.
Managing an external workforce is a delicate balancing act that involves countless variables. Beyond sourcing talent, it requires tracking budgets, ensuring compliance, and measuring performance. AI-powered automation can help streamline these processes, making it easy to capture, compare, and collaborate on critical information about non-payroll labor. This empowers companies to make informed decisions that maximize their return on investment (ROI).
When inflation surged in 2023, Capgemini fielded a large volume of rate increase requests. Through constructive and fact-based discussions with its supply base, the company managed a cost-rate evolution and shared inflation impact KPIs with its board. This increased executive trust in the global contingent workforce’s ability to deliver productivity. At the end of the implementation, Capgemini fulfilled 80% of its eligible contingent worker demand.
“We have full visibility,” Hettwer says. “We know the number of contractors, we know our demand per geography, per business line, and we know the cost rates we pay for certain roles, and we measure how the cost rates evolve over time.”
Capgemini is also exploring new ways to use the large amount of data coming from the global deployment of SAP Fieldglass solutions, including AI. Economist Impact data reinforces Capgemini’s perspective, as executives cited integrating traditional systems with AI and machine learning as a top priority over the next three to five years.
“AI will certainly be an important factor in our business,” Hettwer says. “We’re being patient and methodical in order to make sure that we introduce it safely and effectively.”
Capgemini’s journey with the SAP Fieldglass portfolio demonstrates the transformative power of leveraging advanced technology to manage and optimize an external workforce. By enhancing visibility, streamlining processes, and utilizing AI-powered insights, Capgemini has achieved significant improvements in talent acquisition, supplier performance, and cost efficiency. This resulted in the firm capturing 98% of its global contingent workforce spend with a 60% quicker fulfillment time compared to the start of the program.
As the workforce landscape continues to evolve, SAP Fieldglass solutions can equip organizations with tools that enable them to manage the complete lifecycle of their external employees, from requisition and engagement to offboarding and evaluation. These capabilities are vital to remaining resilient, agile, and data-driven while transforming external labor into a versatile, value-driving resource.
Capgemini’s strategic focus on innovation and compliance sets a benchmark for businesses aiming to unlock the full potential of their contingent workforce in today’s competitive global environment.
Amber Roth is vice president of Global Presales & Strategy for SAP Fieldglass.
Hear how Accenture is leveraging SAP solutions to drive innovation, enhance efficiency, and create value.
Watch the full event replay to hear directly from SAP CEO Christian Klein and other experts and get an exclusive look at the new SAP Business Data Cloud. https://sap.to/6058I0sEr
Explore how Bosch’s ongoing AI investments with SAP are optimizing the way they work.
Watch the full event replay to hear directly from SAP CEO Christian Klein and other experts and get an exclusive look at the new SAP Business Data Cloud. https://sap.to/6054I0sDQ
With it’s Business Unleashed announcement, SAP announced the creation of Business Data Cloud. Partnering with Databricks, SAP’s Business Data Cloud helps customers get the full picture of their businesses by empowering their LLMs to combine SAP and third-party data into one single layer, with the result being a new focus on only high-quality data.
00:04 – Business Data Cloud launch event – SAP NYC Office
00:07 – Muhammad Alam
00:17 – Christian Klein
00:30 – Mickey North Rizza – Group Vice President Enterprise Software, IDC
00:59 – High quality data
01:13 – SAP partners with Databricks
Learn more: https://sap.to/6055IQs23
Transform how your sales team works with Joule and Joule agents to help them make the most of every moment. Give your team more customer time by eliminating administrative work. Improve every customer engagement by putting all the right information at your team’s fingertips. https://sap.to/6056IgeUr
Using Apple Vision Pro, a new SAP Sports One prototype offers a unique 3D view on football matches from any player’s perspective to help gain deeper insights into game situations and boost player development.
It started with a hackathon for SAP engineers with the goal to create a prototype combining the power of immersive technology and SAP solutions. The SAP Sports One team won with a prototype unlocking the potential of spatial computing in football match preparation.
SAP Sports One is a comprehensive solution that helps sports organizations optimize performance on and off the field and is trusted by football clubs like TSG Hoffenheim and FC Bayern as well as the German Football Association.
Imagine being able to dive into a match, not just as a spectator, but through the eyes of a player on the field. The prototype SAP Sports One Immersive allows exactly that.
Using Apple Vision Pro, analysts and players can replay and analyze match scenes in 3D from any player’s perspective. A user can switch between the perspectives of various players to better understand a specific situation during a match. This immersive experience enables a new kind of match analysis and can make it easier to identify situations where another behavior of a player would have potentially been better.
Through an app on Apple Vision Pro, this prototype aims to empower teams to optimize their performance—whether it’s preparing for the next big match or analyzing past performances. Timo Gross, head of Match Analysis for football club TSG Hoffenheim, believes there’s a huge potential in the simulation of game scenarios in immersive 3D. “This enhances player training and tactical understanding,” he said. “In fact, I believe that this has the potential to pave the way for a new approach in player development, especially in the youth space.”
“TSG Hoffenheim is an innovative club, always looking for new technologies to improve match preparation and talent development,” Gross said. “Immersive match analysis could be a next big step.”
Using immersive technology, users can feel as if they are standing on the field. They can observe players, move around, and gain a comprehensive perspective of a game situation. “This immersive prototype shows a match analyst the exact perspective of a player in a specific moment,” Gross explained. “For the player, it makes the transition from viewing a theoretical situation on a tactic board to the real-life moment on the pitch much easier.”
For Gross, another powerful feature of the prototype is the 3D visualization of classical 2D tactics scenes. Using the SAP Challenger Insights mobile app, coaches and players can sketch game situations on a tablet. These 2D sketches can be transferred into the 3D immersive view.
Winning the SAP hackathon on spatial experience was just the first step. On February 5, 2025, the prototype was presented at the SPOBIS Conference in Hamburg, Germany, Europe’s largest sports business event. In a live, on-stage presentation, Gross was joined by experts including Dr. Dietmar Blicker, deputy managing director at the Karlsruhe Institute of Technology, Sports and Sports Science; Michael Oenning, UEFA-Pro licensed coach; and Fadi Naoum, senior vice president SAP Sports and Entertainment; to discuss the potential of immersive technologies in sports.
Oenning, who was head coach for German national division clubs Hamburger SV and 1. FC Nürnberg, is passionate about developing and promoting talents. “Training young people using technologies they encounter in their daily lives is something I would definitely use in my work as a coach,” he said. “Offering different perspectives of a game situation is an experience young players can benefit from tremendously.”
Blicker agreed that “3D experiences like these enhance the cognitive perception of a player.” Technology savvy by the nature of his role, he isn’t only involved in sports from an academic perspective, but also coaches the U23 team of the German second division team Karlsruher SC. “As a coach, I often sketch a tactical situation. But such a 2D drawing doesn’t easily translate to a real situation. The body height of a close opponent might cause a risk to an intended pass, or the distances on the field don’t match up in the end. Practicing situations in an immersive setting can help players to internalize certain behaviors,” he said.
SAP’s Naoum noted the importance of applying new technologies. “This prototype is a result of our continuous collaboration with partners like TSG Hoffenheim where we constantly test innovative technologies,” he said. “For SAP, sports serve as a front-runner to demonstrate new technologies that can potentially be applied in other industries as well.”
Stay ahead in Product Compliance with SAP S/4HANA Cloud Public Edition 2502! Shuge Guo from Cloud ERP Product Success Enablement, showcases updates like mixed loading Cceck rules for CFR49, streamlined compliance checks in sales documents, and enhanced dangerous goods packing instructions.
The key highlights shared in this video are:
00:34 Mixed Loading Check Rules for CFR49
01:23 Mixed Loading Check Integration in Sales Documents
02:19 New Extension for Dangerous Goods Packing Instructions in the “View Regulatory Data – Dangerous Goods” Application
✔️ Find Shuge’s blog post further discussing the innovations mentioned above:
https://sap.to/6050xdVop
✔️ Check out the SAP S/4HANA Cloud Public Edition Community: https://sap.to/6051xdVoV
✔️Hear more from Shuge at https://sap.to/6052xdVon
#saps4hana #erp
You may have heard of SAP as the software that powers your favorite brand. But the story behind it is maybe the most fascinating part.
Five former IBM employees founded SAP with just an idea—to help businesses run better—and built it into one of the most important and valuable companies today.
Their story is as inspirational as it is incredible and has some valuable insights that you can use to power your 2025.
#sap #tech #corporate #founderstory #2025inspiration
In August 2024, SAP AppHaus Network partner AGILITA introduced the AGIL AI.Sales solution on the SAP Store, leveraging SAP Business Technology Platform (SAP BTP) to enhance sales processes through AI-driven automation and user-centric innovation. The SAP AppHaus Network is known for its focus on human-centered design, ensuring that innovation aligns with business needs and user […]
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