Was SAP einzigartig macht?
Die Menschen dahinter! ❤️
In unserer neuen #Heartwork-Kampagne teilen Kollegen und Kolleginnen genau diese persönlichen Momente und zeigen, was SAP für sie besonders macht.
Gänsehaut garantiert!
https://sap.to/6057xnchP
#SAP #LifeatSAP #heartwork
Exciting updates in SAP S/4HANA Cloud Public Edition 2502 for Retail, Fashion, and Vertical Business by Sang Dao from Cloud ERP Product Success Enablement! This release introduces innovations to streamline store operations, improve customer satisfaction, and boost revenue. Highlights include efficient assortment management, fast in-store sales order capturing, and enhanced consignment and structured article applications, all designed to simplify processes and optimize performance.
The key highlights shared in this video are:
00:11 General Availability of SAP S/4HANA Cloud Public Edition Retail, Fashion, and Vertical Business
00:33 Efficient Assortment Management and Listing
01:18 Fast and Easy Sales Order Capturing in Stores
02:04 Enhancements of In-Store Applications for Consignment and Structured Articles
✔️ Find Sang’s blog post further discussing the innovations mentioned above: https://sap.to/6054aF6Ei
✔️ Check out the SAP S/4HANA Cloud Public Edition Community: https://sap.to/6058aF6Em
✔️Hear more from Sang at https://sap.to/6059aF6EW
#saps4hana #erp
Explore the latest in SAP S/4HANA Cloud Public Edition 2502 for Professional Services with Katharina Stopf from Cloud ERP Product Success Enablement! Highlights include the Project Financial Booklet for real-time KPI insights, flexible currency changes in billing, and enhanced Project Control App for work package visibility. Empower project management and decision-making with these innovative updates!
The key highlights shared in this video are:
00:11 Project Financial Booklet for Professional Services
01:09 Financial Business Insights for Group Financial Statement Review Booklet
02:15 Project Control Application
✔️ Find Katharina’s blog post further discussing the innovations mentioned above:
https://sap.to/6059a0hMf
✔️ Check out our SAP community and learn more about SAP S/4HANA Cloud Public Edition 2402: https://sap.to/6050a0hMA
✔️Hear more from Katharina on Twitter at @KStopf and on LinkedIn at https://sap.to/6051a0hM7
#saps4hana #erp
Unlock smarter workflows with SAP User Experience in SAP S/4HANA Cloud Public Edition 2502! Maria Silipo from Cloud ERP Product Success Enablement introduces AI-driven tools like Joule for real-time insights, smart filters, natural language search, and seamless task management. Experience intuitive, personalized, and efficient business processes.
The key highlights shared in this video are:
00:35 Joule, the AI Copilot
01:00 Smart Heads-Up of Situations in To Dos on My Home
01:12 To Dos in Microsoft Teams
01:26 AI-Assisted Smart Summarization
01:55 AI-Assisted Easy Filter
02:28 Beta Testing for AI-Assisted UX Features
✔️ Find Maria’s blog post further discussing the innovations mentioned above: https://sap.to/6057aho2X
✔️ Register in the Beta Testing Program and experience the latest AI features in SAP S/4HANA Cloud Public Edition 2502:
https://sap.to/6058aho2k
✔️ Check out the SAP S/4HANA Cloud Public Edition Community: https://sap.to/6059aho2Z
✔️Hear more from Maria on X at @m_silipo and LinkedIn at https://sap.to/6050aho2w
#saps4hana #erp #ai #ux
AI has taken the business world by storm in the past half decade. In this post, I’ll walk you through the advent of AI-related ERP solutions, discuss how AI is disrupting the SAP space, and give you practical advice on how to learn AI for SAP and where you can put those skills to use.
Businesses today are navigating an era of constant change, intense competition, and increasing sustainability demands. To thrive in this dynamic environment, organizations need technology that sets them apart. The SAP S/4HANA Cloud Public Edition 2502 update is a game changer designed to unlock new levels of efficiency, resilience, and growth for enterprises worldwide.
The 2502 update includes advanced AI capabilities, empowering organizations to operate smarter and faster. By automating tasks, providing actionable insights, and enabling better decision-making, the update helps boost productivity.
At the heart of this is Joule, SAP’s cutting-edge AI copilot, which is now generally available and fully integrated into SAP S/4HANA Cloud Public Edition. Joule is the AI copilot that can understand your business with these latest innovations:
The 2502 update is a strategic investment that combines advanced AI with powerful enterprise management tools. Whether scaling your business, enhancing productivity, or building sustainable operations, its capabilities help support a more agile and resilient future.
Enhanced user experiences help revolutionize workflows by providing immediate access to key applications and enabling smart decision-making:
Optimize cash flow and unlock liquidity through instant receivables sales and virtual card payments while gaining insights into payment behavior via integration between SAP S/4HANA Cloud Public Edition and Taulia solutions.
SAP Green Ledger offers various methods to collect carbon data, including automatic creation of carbon collections for material movements and importing of corporate financial master data.
The new financial review booklet helps enhance group-level analysis of accounting data, provide real-time reporting, simplify group reporting submissions, and improve root-cause analysis.
The SAP Risk and Assurance Management application can enable effective corporate risk management by offering qualitative risk assessments, enhancing control management through a central risk catalog, increasing transparency, and providing comprehensive, customer-specific reporting.
We are introducing the SAP S/4HANA Cloud Public Edition, retail, fashion, and vertical business solution, which is tailored to retail complexities from merchandising to store operations and supply chains. It helps tackle key customer challenges and leverages our flexible public cloud architecture to help unify industry processes, data, and AI and offer seamless integrations.
The SAP Project and Resource Management solution now offers centralized and AI-assisted staffing for professional services and enterprise projects. This can enable businesses to maximize the use of their talent across all project-related scenarios.
The SAP Fiori app “Project Control – Professional Services Projects” has been enhanced with additional facets. It can provide a unified and flexible entry point for project managers, now also covering work package insights, financial KPIs, and purchasing data.
New service contract management features help simplify daily tasks, reduce maintenance efforts, and deliver data-driven insights on customer behavior, including enhanced change capabilities for the mass update application for service contracts and the ability to customize cancellation reasons.
Price management can be faster and more flexible, enabling companies to offer competitive pricing with flexible definitions of pricing models for solution bundles and the ability to manage price agreements in sales contracts.
Subscription billing analytics can offer actionable analytical insights for customers with subscription-based revenue streams.
The outbound delivery order split can enable ad-hoc adjustments to initial transportation plans by splitting handling units that do not fit on the truck into a new delivery order.
The lean customer returns (BDD) feature in warehouse management allows for the direct receipt of customer returns and inbound deliveries, supporting additional process variants like consignment pickup.
The new SAP Fiori app “Display Product Availability” shows date-specific product availability across multiple locations and material planning areas, allowing users to toggle between plant and storage views and evaluate CO2 footprints.
The introduction of identity and access management (IAM) apps for app authorization enables flexible role design and can improve the understanding of restriction types and apps.
Reach a wider customer base, simplify marketing and sales processes, and monitor add-on versions for smoother deployment with a scalable delivery scenario for developing and deploying ABAP Cloud model extensions.
An enhanced user experience of the widely-used Manage Journal Entries app allows business users to access both standard and country-specific fields.
Industry scope has been made available for retail, real estate, and public sector solutions in additional countries across the EMEA, APJ, and LAC regions.
For more details on what is being delivered in the 2502 update, see the SAP S/4HANA Cloud Public Edition release info.
*Sign up for these features through the limited promotion for AI-assisted features for SAP S/4HANA Cloud Public Edition.
**Available for beta testing. Sign up here.
Lawrence Martin is SVP and chief product officer for Public Cloud ERP at SAP.
SAP is proud to announce Sierra Digital as the newest addition to SAP AppHaus Network, making it the third partner in North America and the second in the U.S.
As of January 15, Sierra Digital is officially a member of the network. Headquartered in Houston, Texas, the leading technology consulting and services firm is excited to join the global community of design-centric co-innovation spaces.
Founded in 2002, Sierra Digital specializes in digital transformation, automation, and integration services, focusing on modernizing legacy SAP systems. Sierra Digital stands out for its innovative approach, particularly in the SAP Business Technology Platform (SAP BTP) space. The company is an active member of the SAP BTP advisory council and offers more than 30 pre-built SAP BTP applications. The partner was also one of the first to implement SAP Business AI use cases, driving continuous growth and innovation for its clients.
Sierra Digital’s pre-built apps automate functions like business partner onboarding and revenue processing and enhance processes like budgeting or maintenance with artificial intelligence. Sierra Digital serves industries like oil and gas, chemicals, manufacturing, retail, and the public sector.
The partner’s mission is to help businesses transition into modern digital enterprises by leveraging advanced SAP technologies built on SAP BTP to improve operational efficiency and maintain a competitive edge.
“Sierra Digital is thrilled to be a part of SAP AppHaus Network and bring our design and innovation capabilities to the table,” said Sriman Narayanan Sundararaman, vice president for Sales at Sierra Digital. “We are excited to leverage SAP’s expertise to co-create impactful solutions for our clients and drive digital transformation in our region.”
In 2013, the first SAP AppHaus location was established, and today there are 25 around the world. Three of the locations are owned by SAP and 22 are managed by strategic partners, such as Sierra Digital. To date, SAP AppHaus Network has executed thousands of projects, hosted more than 4,700 workshops, and won more than 100 awards.
SAP AppHaus Network is a community of creative teams run by SAP or like-minded SAP partners. They leverage SAP products and technology to help humanize business software and help ensure innovation fulfills the needs of the end users, offering unique experiences through a human-centric approach. The network aims to transform the way businesses and organizations innovate and design solutions for the digital economy. By working with companies like Sierra Digital, SAP is able to expand its reach and provide innovative design and co-innovation services to a broader range of industries and regions.
“Congratulations to Sierra Digital for becoming part of SAP AppHaus Network and expanding our reach in North America. You’ve showcased expertise in SAP technology, an innovative way of working, and strong commitment to user-centered design, which will greatly assist customers in their transformation journeys,” said Lionel Susini, vice president of SAP BTP North America COE.
Sierra Digital’s inclusion in SAP AppHaus Network is a testament to its commitment to providing cutting-edge solutions and customer-centric design processes. As a partner, Sierra Digital will have access to SAP’s design thinking methodologies, tools, and resources, enabling the company to collaborate with clients and co-innovate on projects that can drive meaningful and sustainable change.
“Sierra Digital has been recognized as a perfect addition to the SAP AppHaus Network. With a committed SAP AppHaus team equipped to apply our award-winning human-centered innovation approach, they are able to inspire and support customers throughout their journey to realize innovation. We eagerly anticipate co-innovating with the local team!” said Carlos Estala Velasco, co-lead for SAP AppHaus Partner Network.
The addition of Sierra Digital to SAP AppHaus Network further solidifies SAP’s commitment to fostering a culture of innovation and design thinking around the world. By partnering with leading technology consulting firms like Sierra Digital, SAP is positioned to continue driving digital transformation and co-innovation initiatives in North America and beyond. For more information about the new SAP AppHaus location, visit apphaus.sap.com/network/houston or www.sierradigitalinc.com.
Priscilla Darfour is a working student at SAP AppHaus Network.
În al doilea episod al seriei, continuăm discuția captivantă despre oameni și tehnologie, de această dată alături de Cristina Martinaș, E-Commerce Manager, Obsentum și Alex Jijian, Solution Advisory Management, SAP Central & Eastern Europe, aflând cum soluțiile software contribuie la succesul Obsentum, brand cu un renume deosebit în industria parfumurilor de nișă. https://sap.to/6053aShgS
Înregistrarea episodului a avut loc în luna octombrie, 2024.
It’s wrap on NRF, and it is no surprise that customer engagement and artificial intelligence (AI) were top of mind for most retailers. This furthers SAP’s commitment to delivering compelling innovation that empowers our customers to deliver the best customer experience.
We are leaving the biggest retail event of the year with so much excitement for what’s to come for the SAP Customer Experience portfolio this year. Here’s a look into SAP CX innovations for 2025.
We announced a new loyalty management solution that helps brands earn the loyalty of their customers using experiential journeys and personalized, real-time offers.
Creating loyalty is key to profitable growth; however, lasting loyalty has been illusive to many brands. According to the SAP Emarsys Customer Loyalty Index, there are diverse motivations among consumers that drive brand loyalty. Forty-percent credit their loyalty to long-standing reputations, 30 percent say brand consistency is what brings them back, and 22 percent say it’s because of a brands iconic status. Yet, despite this loyalty, only 17 percent of consumers feel “truly valued,” leaving the majority wanting more.
Helping consumers feel truly valued is no small feat. Traditional reward redemption methods focus only on customers who actively join loyalty programs, and that is no longer enough. Brands are innovating loyalty programs to create a sense of nostalgia, community, and devotion that delivers a memorable experience through personalized offers across the entire life cycle and on every channel.
The new loyalty solution from SAP aims to equip organizations with experiential journeys and personalized, real-time offers to help earn customer loyalty through integration with the SAP Commerce Cloud, SAP Service Cloud, SAP Emarsys and SAP S/4HANA Cloud Public Edition, retail, fashion, and vertical business solutions. Key features that enable this are:
We are currently recruiting customers for a lighthouse program, and interested customers can learn more by contacting Yaron Gur-Ari. The solution is expected to be available in the second half of 2025.
We are also launching an AI shopping assistant to make e-commerce search and discovery a lot easier for customers.
Search abandonment is a real challenge. According to a 2023 Google research report, retailers face more than a $2 trillion loss when shoppers cannot find what they are looking for on a retailer’s website. And to add insult to injury, search challenges also serve a huge blow to customer loyalty, with 78 percent of consumers viewing brands differently and 82 percent of consumers saying that they would avoid websites where they’ve experienced search difficulties.
With the AI shopping assistant, users can now deliver that white-glove experience to their customers online. For industrial buyers, it acts as a technical specialist — helping source specific replacement parts, comparing complex specifications, and suggesting compatible components. For retail customers, it serves as a personal shopper — understanding style preferences, recommending complementary accessories, and answering detailed product questions.
The assistant seamlessly integrates with SAP Commerce Cloud through a flexible API, allowing users to easily plug it into new or existing storefront while maintaining the brand experience. With built-in security and support for multiple languages, it is designed to deliver sophisticated product discovery at scale.
The AI shopping assistant, as part of the SAP CX AI Toolkit, is available for early access now and will be generally available in March of 2025 for SAP Commerce Cloud customers.
We previously announced a new composable payment solution, SAP Commerce Cloud, open payment framework, that helps retailers continue to scale and remain agile as new payment options gain popularity.
Open payment framework is a no-code, low-code framework that gives retailers a low-cost, adaptive, and agile payments system that can best fit their business and customer needs without the need to build out integrations on their own. Extensible and headless, the framework ensures that the front and back ends are decoupled and operate independently, catering to a wide range of requirements across channels and allowing customers to have the freedom to pick their preferred payment methods. It covers common payment needs and end-to-end payment processes across authorization, capture, refunds, and re-authorization as well as automatic updates with security and compliance standards. Open payment framework is natively integrated with SAP Commerce Cloud.
Open payment framework is planned for general availability on January 22, 2025. Customers can sign up for SAP Early Adopter Care program here.
The intelligent search service is a modern, multi-tenant SaaS solution designed to deliver seamless, AI-powered search experiences for both shoppers and business users. Key benefits that empower end-to-end commerce journeys are:
By combining modern technology with AI, the intelligent search service maximizes conversion rates and product views, delivering a natural and intuitive shopping experience. It helps retailers not only enhance customer satisfaction but also build long-term loyalty and lifetime value.
The service is planned for general availability on January 22, 2025. Customers can sign up for SAP Early Adopter Care program here.
At SAP, we are committed to empowering businesses to deliver exceptional customer experience while driving profitable growth. By leveraging connected, insightful, and adaptive technology solutions, we help our customers put their customers at the center of their operations to build loyalty, foster innovation, and unlock new opportunities for success.
To learn more about SAP CX, visit sap.com/cx.
Balaji Balasubramanian is senior vice president and global head of Commerce and Industry Cloud at SAP.
