The Top Innovators of 2026: Announcing the SAP Innovation Award Finalists

Meaningful innovations rarely announce themselves. More often, they are built into how an organization runs, absorbed into its operations, its culture, its sense of what’s possible. They quietly perform, deliberately building toward outcomes that matter long before anyone is watching.

For 13 years, we have been shining a light on the people and organizations doing breakthrough work. Today, it’s my pleasure to announce the 2026 SAP Innovation Award finalists.

What distinguishes this year’s innovators is their ability to use SAP technology to run, adapt, and innovate in the face of change and complexity. From using AI to unify financial and sustainability data to redesigning value chains for resilience and predicting risks rather than reacting to them, they are closing the “say-do” action gap and making innovation real.

Recognizing organizations innovating with purpose and achieving meaningful outcomes with SAP technologies

Meet the 2026 finalists

The day we announce these finalists is always a highlight because we see how organizations are leveraging the SAP landscape to make a tangible difference. This year, our finalists are setting benchmarks across 11 key categories:

  • AI Excellence: harnessing SAP Business AI to revolutionize processes and unlock new levels of productivity
  • Cloud ERP Champion: embracing cloud ERP to future-proof operations
  • Customer Experience Innovator: transforming businesses with cloud technologies to create standout experiences
  • Financial Futurist: revolutionizing financial processes to deliver new business models and reduce risk
  • People Experience Pioneer: reimagining the employee journey through digital transformation
  • Procurement Visionary: automating procurement to manage spend for better control and greater value
  • Services Superstar: leveraging SAP services to accelerate business goals and enhance productivity
  • Supply Chain Catalyst: building strong, well-orchestrated supply chains that are resilient and compliant
  • Sustainability Hero: harnessing the power of data to build an inclusive economy and shape a sustainable future (My personal favorite!)
  • Technology Pathfinder: implementing SAP Business Technology Platform to solve business problems with measurable impact.
  • Transformation Impact: generating critical business value and strengthening transformation capabilities to remain resilient
  • Industry Leader: leveraging multiple SAP solutions to reinvent business models, collaborate across ecosystems, and create meaningful societal or environmental impact (Note: All entries are also automatically considered for the Industry Leader category, recognizing modernization within specific verticals from consumer industries to public services.)

View the full list of 2026 finalists here.


The road ahead

To our finalists: congratulations.

You were selected by our distinguished panel of judges because you aren’t just comparing today against the peak of the hype cycle; you are building for the reality of the future. You have demonstrated case creativity, tangible outcomes, and the true spirit of the intelligent enterprise.

What comes next? The winners will be announced on April 14, 2026. Winners will receive a trophy and the option of a $1,000 charitable donation voucher or an admission ticket to SAP Sapphire Orlando or Madrid, where we will hold the SAP Innovation Awards reception.

But beyond the trophies, these finalists represent a signal to the market. They show us that while short-term risks are noisy and reactive, long-term value is built by those who integrate, automate, and adapt.

Let’s stay engaged, stay inspired, and keep closing the gap between saying and doing.


Sophia Mendelsohn is chief sustainability and commercial officer at SAP.

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Why Brand Values Drive Customer Loyalty | SAP Spotlight on ANZ Tech | Episode 4

Shared values are becoming a foundation of the customer brand relationship. In this episode of SAP Spotlight on ANZ Tech, Jess asks what makes people loyal to a brand, and one answer comes through clearly: ethics and vision. From sustainability to environmental responsibility, customers increasingly expect brands to stand for something and back it up with action.

Our customer experience experts, Scott and Scott, unpack why values-led loyalty is powerful, and why it is also complex. Aligning organizational principles with consumer preferences is not a one-time campaign. It requires a nuanced understanding of what different audiences care about, what you can credibly emphasize, and how you communicate it consistently across channels.

You will also hear why smaller, niche brands are winning right now. They often build their identity around a focused mission and use social-first tactics to get that message out in a way that feels authentic. The takeaway for larger organizations is not to copy the style, but to learn the discipline: sharpen the message, stay consistent, and build the systems and practices that support trust at scale.

👉 If you want to turn purpose into a customer strategy rooted in insight, download the Consumer Products Report for Australia here: https://emarsys.com/consumer-products-engagement-report-2025-australia/
👉 Download our Consumer Products Report for Australia to learn how to weave purpose into your customer strategy: https://emarsys.com/consumer-products-engagement-report-2025-australia/?utm_source=emarsys&utm_medium=video&utm_term=sap-cx-spotlight-”

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#CustomerExperience #Sustainability #SAP

Team Liquid Turns to Joule to Unlock the Power of Esports Data

The world’s largest esports organization is turning to Joule to transform how it manages the vast amounts of data generated in competitive gaming.

“There’s so much data; I would say in esports, too much data,” said Thom Valks, partnerships manager at Team Liquid, referring to the 1 trillion points of data his company deals with. “How do you figure out what the right questions are to ask? And then how do you get quick answers to those questions? That was the main problem.”

Founded more than two decades ago, Team Liquid has become a global powerhouse in professional gaming.

Moving SAP Business One to the cloud: Cloud Assessment

SAP Business One migration from server to cloud

Check how complex the migration of your SAP Business One to the cloud really is.

SAP Business One: From the server to the cloud

With a so-called cloud assessment, companies examine how their existing system can be securely migrated from server operation to the cloud. 

Who is this relevant for?

For companies that

  • Run SAP Business One on your own servers

  • want to check if your existing system is cloud-compatible

  • want to reduce the costs for hardware, maintenance and operation

  • Looking for more flexibility regarding locations, mobile working and home office

  • want to prepare a clean transition to the cloud

What is a cloud assessment about?

Many companies have been running SAP Business One stably on their own server infrastructure for years. At the same time, the desire is growing to simplify technical operations, work more flexibly, and relieve the burden on their own IT department.

Migrating to SAP Business One Cloud is generally quite feasible. In practice, however, the effort required depends heavily on the existing system’s architecture: Which version is in use? Which database is being used? What add-ons, customizations, and interfaces are present?

This is precisely where the Cloud Assessment comes in. It creates a reliable basis for decision-making and shows how well your current SAP Business One system is suited for operation in the cloud, which technical requirements are met, and which steps are advisable before a migration.

The challenge

Migrating from an existing on-premise installation to the cloud often sounds simpler than it actually is. Many SAP Business One systems have grown organically over years and contain individual extensions, interfaces, and technical peculiarities that must be thoroughly examined before migration.

  • Different SAP Business One versions in use

  • Different Database technologies such as Microsoft SQL or SAP HANA

  • Individual Add-ons, extensions and modifications

  • Existing Integrations with third-party systems

  • Open questions regarding cloud capability, upgradeability and technical adaptation needs

Without this review, it often remains unclear how complex a change will actually be and what risks need to be considered in the project.

The solution: Cloud Assessment for SAP Business One

With the Cloud Assessment, SAP partners systematically examine how well your existing SAP Business One installation is suited for operation in the cloud and what preparatory work is necessary for a secure migration.

  • Analysis of your initial situation and the current use of SAP Business One

  • System environment check including database type, release status and technical requirements

  • Evaluation of the company database regarding consistency, upgradeability and migration readiness

  • Review of add-ons, extensions and customizations cloud compatibility

  • Evaluation of existing interfaces and external system connections

  • Preparing for a migration-ready state, provided that technical steps are necessary beforehand

  • Test migration to the cloud with import of the database into the SAP Business One cloud environment

  • Provision of a test system, so that specialist departments and users can realistically assess the environment

This does not result in a theoretical assessment, but rather a sound basis for deciding whether and how the migration of your existing system from server operation to the cloud can be implemented effectively.

The result

After the cloud assessment, it becomes clearer how your existing SAP Business One system should be classified technically and how a potential migration can be planned effectively. Risks become apparent early on, necessary preparatory work is transparent, and the next step can be reliably planned.

  • More clarity about the technical condition of your system

  • More security in migration planning

  • transparency about add-ons, interfaces and potential hurdles

  • A realistic basis for decision-making for the move to the cloud

  • A structured approach from the existing on-premises environment to the future cloud operation

This transforms a basic cloud idea into a concrete, technically sound project.

For small and medium-sized enterprises, conesprit has created a new website about SAP Business One and suitable apps.

Is your SAP Business One ready for the cloud?

With a Cloud Assessment, we check how well your existing installation is suited for moving to the cloud – including database, add-ons, interfaces and technical migration path.


Request a cloud check

Why companies run SAP Business One in the cloud

If the technical requirements are met, running SAP Business One in the cloud offers noticeable advantages in everyday use:

  • Less in-house infrastructure costs: No need to operate your own servers for SAP Business One

  • Relief for internal IT: Maintenance and operational tasks are reduced

  • More flexibility: Access from the office, home office, or other locations

  • Scalable operating environment: Resources can be more easily adapted to demand.

  • A stable foundation for continued operation: Backups, availability, and security standards are clearly regulated.

Especially for medium-sized companies, this is often an important step to continue using SAP Business One in the long term with less technical operating effort.

Does our SAP Business One Cloud fit with your existing system?

In an initial consultation, we will jointly review your current situation: current version, database, add-ons, interfaces and possible requirements for a move to the cloud.

This will quickly give you a realistic picture of whether a cloud assessment makes sense for your company and what the next steps could be.

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The post SAP Business One in die Cloud wechseln: Cloud Assessment appeared first on SAP Business One Consulting.

Joule Agents: Accounting Accruals Agent | Demo

Discover how the Joule Accounting Accruals Agent helps finance teams calculate, review, and post accruals with less manual effort. supporting a faster, more reliable close.

See how the agent uses historical data and your accounting policy handbook to automatically identify pending accruals, generate estimated accrual proposals (with posting and reversal details), and notify users for review – so teams stay in full control while reducing accrual calculation time by up to 80% and cutting review and posting time by up to 50%.

Discover Joule Agents: https://sap.to/6050B6GBF6

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055B6GBF1

#Joule #AIAgents #BusinessAI

SAP Renames SAP Emarsys Solution to SAP Engagement Cloud, Advancing Its Enterprise Engagement Strategy

WALLDORFSAP SE (NYSE: SAP) today announced that the SAP Emarsys solution has been renamed to SAP Engagement Cloud reflecting SAP’s strategy to make engagement a core enterprise capability across the SAP portfolio.

Deliver personalized, AI-driven engagement powered by SAP Business Data Cloud

SAP is recognized in the 2026 Gartner® Magic Quadrant™ for Personalization Engines. SAP Engagement Cloud now brings SAP’s trusted enterprise backbone to the customer experience, enabling organizations to connect customer insight and operational execution in real time. It builds on market-leading personalization capabilities.

SAP Engagement Cloud also incorporates AI‑enabled insight to support responsible, efficient scaling of personalized engagement.

As part of this evolution, SAP also announced SAP Engagement Cloud, enterprise edition, which provides advanced administration, governance, and content and data‑control capabilities for organizations operating across multiple brands, regions, and teams.

“This approach helps organizations maintain consistency, compliance, and brand standards globally, which is increasingly important in an age of AI decision-making and automation, while also staying responsive to local needs,” said Joanna Milliken, Head of SAP Engagement Cloud.

For example, a global consumer goods company operating dozens of brands and regional teams can manage engagement roles, permissions, and data centrally while allowing local teams to execute the relevant interactions. When inventory levels, fulfillment delays, or service disruptions occur, engagement can adapt without manual coordination across disconnected systems.

Existing capabilities of the SAP Emarsys solution remain available within SAP Engagement Cloud. Customers can adopt new capabilities incrementally, based on their priorities and readiness. SAP Engagement Cloud, enterprise edition, will be available beginning February 19, with additional innovations delivered through SAP’s innovation road map.

Visit the SAP News Center. Get SAP news via LinkedIn and Bluesky.

Stay up to date on news, stories, and coverage via the weekly SAP News Center newsletter

Media Contact:
Mallory Kuno, +1 (425) 239-9362, mallory.kuno@sap.com, ET
SAP Press Roompress@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2026 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

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From Strategy to Readiness: SAP Launches Defense Innovation Hub to Strengthen Digital Resilience in Security and Defense

MUNICH  SAP SE (NYSE: SAP) today opened its defense innovation hub in Munich, Germany, underscoring its long-term commitment to strengthening digital readiness as a core element of modern defense capability. This comes at a time of growing geopolitical pressure, hybrid threats and rising demands for interoperability.

Maintain mission readiness using intelligent solutions for ERP with advanced supply chain management

The hub is launched as armed forces and security institutions face increasing pressure to manage complex missions across allies, domains and supply chains while maintaining resilience, transparency and control. At the defense innovation hub, SAP brings together software, data, AI and industry expertise to demonstrate how integrated digital systems translate strategic requirements into operational readiness. This enables comprehensive integration across key areas such as personnel readiness, logistics, procurement, manufacturing, training and maintenance. Together, these capabilities form the digital backbone required for real-world defense operations.

“Defense readiness today is no longer defined by equipment alone: It is defined by how well people, processes and partners are connected,” said Thomas Saueressig, member of the Executive Board of SAP SE, Customer Services & Delivery. “In an increasingly volatile security environment, armed forces need systems they can trust—systems that are resilient, interoperable and sovereign. With our defense innovation hub, SAP is demonstrating how digital platforms can strengthen operational readiness while preserving control, compliance and freedom of action.”

A Hub Built on Munich’s Defense and Technology Ecosystem

Munich’s strong defense and technology ecosystem, combining innovative startups, established industry leaders, academic excellence and public institutions, provided the ideal setting for the new hub. Supported by the Technical University of Munich’s academic excellence and the presence of key government institutions, the Munich region is uniquely positioned for cross-sector collaboration. At today’s launch, the setting provided a fitting backdrop for hands-on demonstrations translating innovation into operational reality. Attendees experienced hands-on scenarios illustrating how SAP for Defense & Security solutions connect people, assets and supply chains in a unified, more secure operational picture.

“The Technical University of Munich is pleased to collaborate with SAP in translating advanced research into operational security and defense capabilities,” said Chiara Manfletti, head of the Aerospace and Geodesy Department at TUM and scientific lead of the newly launched TUM Security and Defense Alliance. “As technological innovation accelerates, strategic partnerships such as this ensure that cutting-edge scientific developments can be rapidly deployed to strengthen operational readiness.”

The launch also served as a lead-in to this week’s Munich Security Conference, where questions of resilience, interoperability and technological sovereignty will dominate the agenda. Throughout the week, SAP will continue engaging with policymakers and partners on how digital innovation can support security and defense in an increasingly fragmented world.

Visit the SAP News Center. Get SAP news via LinkedIn and Bluesky.

Media Contact:
Dana Roesiger, +49 6227 7 63900, dana.roesiger@sap.com , CET
SAP Press Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
© 2026 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

Trying to Balance Freedom and Structure in PLM? Here’s How 👀

In this short video, Sarah Mei Niesel from SAP talks with Klaus from Cideon Software & Services about how engineers can stay creative while keeping production processes connected, reliable, and efficient.

👉 Product Lifecycle Management Solutions from SAP: https://sap.to/6054CfIgO

Artificial Intelligence in SAP Cloud ERP 2602 | Release Highlights

Discover how AI in SAP Cloud ERP 2602 helps teams work smarter by embedding intelligence directly into everyday workflows, so you can resolve issues faster, streamline accounting, improve production efficiency, and automate routine tasks with more control.

In this highlight tour, Sang Dao (Product Manager, SAP Cloud ERP and SCM Product Success) uses his AI avatar to walk through four capabilities designed to reduce manual effort, speed up decision-making, and boost productivity across key business areas.

🤝 AI-assisted situation handling – Get personalized, context-aware recommendations to resolve business issues faster. Tailor guidance with your own business logic and enrich it with data sources beyond SAP Cloud ERP.

💸 Finance: Accounting Accruals Agent – Automate accrual journal entry preparation using historical data and your accounting policy documents. Receive pre-filled entries for quick review and confirmation—supporting a faster, less manual month-end close.

🏭 Manufacturing: AI-assisted production routing proposal – Accelerate routing creation by reusing similar routings based on material name, description, and BOM. Copy, edit, and finalize faster with improved consistency and fewer errors.

🤖 AI-assisted task automation in SAP Fiori – Create generative AI–powered smart helpers that execute multi-step, repetitive activities across SAP Fiori elements apps—while keeping you in control to review and validate changes before they’re applied.

Chapters:
00:00 – Introduction
00:30 – AI-assisted situation handling
01:10 – Finance: Accounting Accruals Agent
01:59 – Manufacturing: AI-assisted production routing
02:44 – AI-assisted task automation in SAP Fiori
03:33 – Wrap-up and where to learn more

• Explore the SAP Cloud ERP 2602 AI release highlights: https://sap.to/6055C4NWJ
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

Learn more about SAP Cloud ERP: https://sap.to/6057C4NWz

#SAPCloudERP #ERP #AI

Out-of-the-Box AI Agents, AI-Assisted Insights and Loyalty Tools: What’s New with SAP Customer Experience in Q4 2025

The recent holiday shopping season signaled a major shift in how people interact with brands, moving from traditional search toward conversational agents that do more than answer questions. These agents anticipate intent and orchestrate entire workflows: retrieving information, summarizing options, taking actions, and closing tasks.

Accelerate growth and deliver winning experiences with SAP CX

This isn’t just a consumer trend; it is reshaping engagement models across industries.

The Q4 2025 SAP Customer Experience (SAP CX) release propels this transformation further with new out-of-the-box agents designed for customer service and the ability to easily build custom agents with Joule Studio. Additionally, AI features like predictive segmentation and AI-assisted reporting expedite planning and decision-making—foundational catalysts for future-ready businesses.

With WalkMe Premium now available across SAP CX applications, teams can upskill and reskill with in-the-moment guidance. And SAP Customer Loyalty Management takes new engagement models to the next level, helping businesses strengthen relationships and drive long-term growth.

Here, explore more of the highlights from the Q4 2025 release.

Better customer engagement with out-of-the box agents and custom tools

With SAP, customer experience applications, data and AI come together as one—powered by SAP Business Technology Platform. Whether it’s resolving an issue or managing inventory, CX applications connected to SAP ERP keep processes running smoothly. AI agents take it further, by reasoning and acting directly in core processes, turning complexity into clarity. One of the most critical areas is in customer support.

  • Digital Service Agent: Deliver instant and accurate self-service by putting knowledge at customers’ fingertips. Deflect common inquiries, resolve complex questions with AI, and escalate seamlessly to human agents when needed—reducing contact center load while improving customer satisfaction.

    Digital Service Agent can be combined with Shopping Agent, creating one conversational AI that handles the entire journey—from product discovery and transaction to post-sales support. Customers can ask questions, get answers, and complete purchases in a single frictionless interaction. Together these agents unlock agentic commerce and intelligent service, which strengthens customer relationships and deliver experiences that truly stand out.

Product screenshot: Digital Service Agent
Digital Service Agent
  • Joule Studio, agent builder: Create custom, business-ready AI agents for SAP Customer Experience Cloud applications—fast and without complexity. Joule Studio, a part of SAP Build, gives developers a powerful low-code, no-code environment to create and deploy AI agents and connect them seamlessly to Joule, SAP CX apps and third-party systems. These agents can retrieve information, complete tasks, and run autonomous actions grounded in enterprise data from SAP CX, SAP Knowledge Graph, and non-SAP systems.

    For example, users can build a sales assistant agent that instantly pulls historical purchase records, analyzes buying patterns, and recommends the most relevant products or offers—helping sales teams increase conversion rates and shorten sales cycles. Learn how to activate Joule Studio and start building, testing, and deploying AI agents.

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