The U.S. federal technology landscape is entering a new era, one defined not by migration alone, but by modernization with purpose. For decades, progress meant upgrading infrastructure or shifting workloads to the cloud.
Unify every mission-critical function to drive government efficiency and innovation
As the pace of digital demand accelerates and mission priorities grow more complex, it is clear that traditional modernization approaches can no longer keep pace.
To deliver on rapidly evolving government missions, agencies must move beyond lifting and shifting legacy systems. The true transformation lies in reimagining operating models to support continuous, secure, and scalable innovation.
Shift from modernization to transformation
Legacy IT structures, designed for predictability and control, often limit progress. Risk-averse approaches that once provided stability now constrain agility and innovation. Federal agencies leading the way are adopting future-ready, cloud-native architectures that emphasize interoperability, flexibility, and resilience. These architectures do more than modernize technology; they modernize how agencies work, collaborate, and deliver results.
Reducing technical debt has become a strategic imperative, but emerging technologies also demand a balance of governance and innovation. Federal leaders are reframing their approach to modernization as an ongoing process, a state of persistent transformation where technology, mission, and operations evolve in sync.
Measuring what matters: from cost to capability
As agencies embrace new models of delivery, success must be evaluated through a dual focus:
Total cost of ownership (TCO): Sustaining efficiency by lowering infrastructure costs and simplifying operations
Total cost to innovate (TCI): Accelerating value creation by enabling teams to activate, test, and scale new capabilities with minimal risk and complexity
This broader lens allows agencies to view modernization as an investment in agility, resilience, and readiness—ensuring they can respond to what’s next, not just what’s now.
Partnering for a smarter, more agile government
Driving this shift requires strategic collaboration across the public and private sectors. Programs such as the U.S. General Services Administration’s OneGov initiative are redefining how government acquires and deploys technology. By consolidating procurement and engaging directly with technology providers, OneGov helps create greater transparency, efficiency, and long-term value for taxpayers.
In alignment with this vision, SAP has partnered with GSA to provide federal agencies with expanded access to both SAP licensed-based products and white glove migration, all while avoiding data egress fees. These initiatives help agencies reduce technical debt, accelerate digital transformation, and establish a secure, cloud-native foundation for the future.
Building the innovation-ready enterprise
Modernization is not a destination, it is a capability. Agencies that continually adapt their operating models will define the next generation of public service. The path forward is clear:
Reimagine modernization as operating model transformation, not just technology refresh
Balance efficiency with innovation by measuring both cost savings and speed to value
Build future-ready enterprises where mission and IT operate as one, powered by cloud, automation, and AI
Together, we are shaping a smarter, more secure, and more agile federal enterprise, one that is ready to meet the demands of a rapidly changing world and deliver enduring value to citizens.
David Robinson is president of Cloud ERP and acting managing director of U.S. Public Services at SAP.
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A pivotal question about how finance can be used to address the challenges of our time has been discussed at COP30 in Belém, Brazil: how can sustained climate finance be implemented to drive meaningful environmental impact?
It’s a mindset shift SAP is already embracing to help our customers build genuine business resilience. It lies not just in reducing our own emissions, but in actively supporting and financing the restoration of the natural systems that underpin global economic stability.
The business case for nature-based initiatives
The interdependence between business and nature is no longer theoretical. Today, US$44 trillion of economic value generation depends directly on nature. From food systems that sustain people to water resources, natural capital forms the invisible infrastructure of the global economy. Yet this foundation is eroding rapidly, creating systemic risks that no company can ignore.
For SAP, investing in forest ecosystems is not just philanthropy, it’s risk management. By financing and supporting nature-based climate projects, we can protect ourselves and our stakeholders against the loss of natural capital while strengthening our position as a sustainability leader. These investments provide opportunities to regenerate the ecosystems that our economies and societies depend on for food, water, medicine, and sustainable growth.
A comprehensive approach to net-zero
In our mission to help the world run better and improve people’s lives, SAP has committed to achieving net-zero emissions along our entire value chain by 2030, aligned with the science-based 1.5°C future outlined in the Paris Agreement negotiated at COP21 in in 2015, 20 years ahead of our original target. This accelerated timeline reflects both urgency and ambition.
Until 2030, SAP is committed to financing projects that reduce and remove more CO2 from the atmosphere than our own operations—including scope 1 and 2 emissions plus business travel—produce each year. This commitment means we’re taking responsibility for the impact of our business operations while we scale up our decarbonization efforts.
This strategy follows a clear hierarchy: avoid and reduce emissions first, then neutralize what remains. We’re working to reduce gross greenhouse gas emissions by 90% across our value chain on a market-based accounting approach. The remaining emissions, no more than 10%, in line with Science Based Targets initiative standards, will be neutralized through high-quality, verified carbon removal projects spanning both nature-based and engineered solutions.
Explore how we embed economic, social, and environmental impacts into our business decisions and practices
Matthias Medert, global head of Sustainability at SAP SE, says: “Our reduction efforts have earned SAP’s inclusion in the EU Paris-Aligned Benchmarks, giving investors confidence in our approach and demonstrating that rigorous action to tackle global issues strengthens rather than compromises business performance.”
Nature-based carbon finance in action
Since 2012, SAP has been building one of the most comprehensive corporate reforestation programs in the technology sector. To date, we have planted 20.51 million trees towards our commitment in 2024 to plant 25 million trees by 2030 while restoring more land than our offices and data centers occupy.
These aren’t isolated exercises. Through long-term investment in the Livelihoods Carbon Funds, SAP is supporting comprehensive 10- to 20-year projects that combine reforestation, forest protection, improved forest management, rural energy, and agroforestry initiatives implemented directly with local communities. These initiatives restore degraded natural ecosystems, improve the livelihoods of rural populations, and facilitate transitions to efficient rural energy and regenerative agriculture.
In addition to this, SAP is working with the Fundação Amazônia Sustentável (FAS) to help advance its mission to secure the Amazon rainforest’s future. By tracking 15 strategic KPIs—including deforestation rates and production chain revenue—and sharing data with stakeholders through the SAP Sustainability Control Tower solution, FAS is steering its efforts with accurate and reliable ESG data, positively impacting preservation efforts in the Amazon, home to not only the greatest fresh water reserve on the Earth, but around 390 billion trees and to 2.2 million indigenous people across 400 ethnic groups whose traditional knowledge is essential to the conservation of local and global biodiversity.
Partnerships amplifying impact
As a member of the 1t.org corporate alliance managed by the World Economic Forum, SAP is contributing to the collective goal of conserving and restoring multiple ecosystems around the world, supporting projects in over 25 countries, including Brazil, Madagascar, and the Philippines.
Technology can drive indirect reforestation as well. Through a partnership with ECOSIA, the not-for-profit search engine, every 50 searches made by SAP employees support the planting of new trees and investments in sustainable developments. This partnership has resulted in over 760,000 trees planted to date, while employees conduct their work and maintain their privacy through anonymized search queries.
Beyond nature-based solutions, we have partnered with Climeworks, investing in engineered carbon removal through its Direct Air Capture (DAC) technology. This diversified portfolio approach helps ensure that we’re supporting the full spectrum of solutions needed.
Connecting to COP30 and the Tropical Forest Forever Facility
SAP’s approach to climate finance aligns powerfully with emerging global frameworks, particularly the Tropical Forest Forever Facility (TFFF) initiative, a top financing priority for Brazil’s COP30 presidency. The TFFF, formally launched last week at COP30 in Belém, is designed to provide long-term, predictable financing for conserving and expanding tropical and subtropical moist broadleaf forests.
This initiative reflects a critical evolution in climate finance thinking. Nearly 100 countries, representing two-thirds of global greenhouse gas emissions, have submitted or announced new Nationally Determined Contribution targets that include strategies to safeguard forests. SAP’s multi-year investments in the Livelihoods Carbon Funds demonstrate the kind of long-term, community-centered approach that the COP30 presidency seeks to scale globally. Our experience shows that when corporations commit to sustained financing with integrity and transparency, the impacts multiply: carbon is sequestered, biodiversity rebounds, communities build resilience, and businesses thrive.
Corporate action beyond the value chain
Provided it doesn’t undermine current corporate decarbonization programs, the financial muscle of corporations can bridge critical gaps in parts of the world where funds aren’t sufficiently available to restore ecosystems and build strong, durable economies and livelihoods.
Sustained corporate financial contributions provide quantifiable benefits to strengthen business resilience beyond SAP’s own value chain, delivering positive impacts for local and global populations and for biodiversity. Through collaboration, transparency, and technology, we’re proving that climate action isn’t just compatible with long-term business success, it’s essential to it.
The question for business leaders isn’t whether to invest in climate finance, but how quickly they can scale their commitments. The resilience of our businesses, our economies, and our planet depends on the actions we take today.
In 2025, the consumer packaged goods (CPG) sector finds itself in a sticky situation. Companies across the category are facing mounting pressures on both the front and back ends of their operations — from rising costs and shifting trade policy to evolving consumer expectations and eroding brand loyalty.
Exceed diverse consumer expectations to grow sustainably and profitably in an uncertain world
Few industries feel this dual pressure more than American candy makers, particularly during this year’s Halloween season — their single most important sales moment of the year.
Unfortunately, this year the spookiest season proved to be a particularly tricky one. According to FinanceBuzz, candy prices rose by 17% from 2024 to 2025. Price increases pose a threat to legacy brands, as 26% of American consumers say they can no longer afford brand loyalty, according to the 2025 SAP Emarsys Customer Loyalty Index.
For confectionery manufacturers that have long relied on emotional connection and nostalgia to sustain sales, this Halloween season created pressures on the front- and back-end, leading to what’s effectively called the “CPG squeeze.”
Yet, there’s still room for optimism. The bottom line is that consumer demand hasn’t disappeared; it’s simply evolving. While this Halloween season presented a scare, candy makers can prepare for upcoming moments like the holiday season and Valentine’s Day by integrating financial, commercial, and supply chain planning as well as by connecting sourcing, production, logistics, marketing, and retail.
Supplier side reality
Behind the fun-size bars and Halloween packaging, U.S. candy makers grappled with operational headwinds this year. Volatile trade policy made ingredient and packaging costs unpredictable, while global disruptions reverberated through supply chains.
In anticipation, manufacturers stockpiled inventory and restructured supplier networks, tying up working capital and putting additional stress on already thin margins. The loss of supplier stability has also become a defining feature of today’s CPG landscape: 70% of companies report switching suppliers primarily due to cost considerations, and fewer than one in four (22%) have maintained supplier relationships longer than five years, according to data from SAP Emarsys.
For candy makers dependent on commodities like sugar, cocoa, and dairy, these disruptions hit particularly hard. Add that to the growing costs of packaging, transportation, and marketing, and even iconic brands found themselves squeezed from all sides.
Cautious consumers and the erosion of loyalty
On the consumer front, the loyalty that once defined relationships with classic candy brands began to show signs of strain. That’s bad news for staple brands that have long relied on customers who instinctively reach for the same branded candy every Halloween.
At the same time, social media has amplified product discovery. Trends can shift overnight, and a viral post about a new flavor or an unexpected candy collaboration can sway younger buyers instantly. For established brands, loyalty must now be earned continuously.
Halloween was one example of this shift, but we’re going to see families purchase fewer products or mix traditional favorites with lower-priced alternatives in the future as Americans continue to tighten their budgets. Meanwhile, retailers will face uncertain demand and fluctuating supplier costs, leading to a greater risk of stockouts. These trends highlight why CPG companies need smarter, more connected planning to stay ahead of shifting consumer behavior.
Stopping the squeeze with end-to-end connected planning
The effect of the CPG squeeze during this Halloween season offers candy makers valuable lessons before future moments of peak demand. Companies that continue to operate with fragmented data risk missing critical insights, whether it’s an emerging cost spike, a change in trade policy or a social trend that could make or break sales.
That’s why CPG companies must embrace end-to-end business planning, a holistic approach that aims to enable agility, transparency and collaboration across every stage of the value chain, through the following methods:
1. Integrated supply and demand planning
Using AI-driven analytics and real-time data, companies can more accurately balance supply and demand, ensuring they produce the right amount of product at the right time. For candy makers, that means having adjusted holiday production runs in response to early season buying trends or ingredient cost shifts.
This model helps connect supplier, logistics, and retail data streams, allowing teams to react instantly to cost spikes or sales slowdowns — helping CPGs improve forecast accuracy for tomorrow’s disruptions today.
2. Collaborative commercial and promotions planning
Integrating sales, marketing and trade promotion data with supply and finance planning helps maximize promotional ROI. Deloitte reports that 68% of CPG companies are simplifying or otherwise improving their organizational structure to improve coordination between teams, leading to fewer out-of-stocks and stronger seasonal performance.
To make these efforts more effective, companies must turn to revenue growth management as a strategic link between planning and execution. By connecting ROI, volume, and profit and loss data, SAP Revenue Growth Management ensures promotions are timed and tailored to shopper needs. This approach supports customer retention, attracts new buyers, and helps maintain healthy margins.
The coordination of holiday campaigns, shelf placements, and promotional pricing with a unified view of inventory and demand is crucial. Rather than running separate marketing and logistics calendars, teams must collaborate around a single version of truth, ensuring the product featured in a viral ad is available on shelves.
3. Financial planning and scenario modeling
End-to-end planning also allows companies to simulate “what-if” scenarios by modeling policy changes, supply shortages, or demand surges to test resilience. For example, a candy maker facing a 10% increase in imported cocoa costs can immediately assess how to reallocate budgets through promotional adjustments, sourcing alternatives, or margin management.
With real-time connectivity across teams, financial forecasts can automatically update as assumptions shift, empowering decision-makers to pivot fast.
Turning pressure into opportunity
The “CPG squeeze” wasn’t just a momentary market condition; it’s a structural shift that will reshape how candy makers and other CPG brands operate for years to come.
Halloween this year delivered more tricks than treats for American candy makers. Rising costs, shifting loyalties and supply challenges exposed the fragility of traditional planning models. To weather the holidays ahead, all CPGs must embrace integrated planning models that connect every part of the value chain.
With greater visibility and agility to anticipate change and respond to consumer demand, CPG brands can make every holiday a little sweeter.
Jon Dano is an industry executive advisor for Consumer Products at SAP.
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See how developers build, test, and govern enterprise-grade AI agents on SAP BTP, securely connected to SAP data and processes.
In this SAP TechEd demo, we showcase how to build agents with pro-code tools for development teams that need production-ready AI agents, grounded in SAP business context and managed on SAP Business Technology Platform (SAP BTP). You’ll see how a developer defines an agent’s goal, tools, and guardrails; connects to SAP and non-SAP systems; and runs multi-step workflows with full observability.
We walk through authoring with pro-code patterns, versioning and testing, prompt and policy controls, and how agents call enterprise services to complete tasks (from approvals to data updates). The demo highlights governance, roles and permissions, audit trails, and safe rollout, so IT can scale innovation without compromising compliance.
Whether you’re an architect, backend engineer, or platform owner, this session gives you a pragmatic view of building autonomous, reliable agents with SAP’s embedded Business AI, so teams can automate complex processes, keep the core clean, and deliver outcomes faster.
Speaker: Mathis Boerner, Demo Expert, SAP
00:02 – Intro: Build a pro-code agent & integrate with Joule
00:18 – Tools & data: SAP HANA Cloud MCP server, grounded in data products
00:39 – Add the “brain”: SAP Cloud SDK for AI & model choice
01:02 – Register to Joule: A-to-A server & agent card; ready to deploy
01:22 – Run & observe: Deployed agent optimizes Altinova inquiry → creates quote; inspect traces in Langfuse
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As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/605173oJc
At SAP TechEd 2025, SAP announces innovations and partnerships including a new collaboration with Snowflake equip developers to turn business data and AI into real business outcomes. SAP executives share how SAP brings AI deep into the development process to level up how developers build.
00:01 Muhammad Alam, SAP
00:21 Holger Mueller, Constellation Research
00:36 Philipp Herzig, SAP SE
01:07 Muhammad Alam, SAP
01:30 Holger Mueller, Constellation Research
The International Trade Classification Agent and Cash Management Agent optimize finance, while the Bid Analysis Agent and Receipt Analysis Agent clarify spending. The Production Planning and Operations Agent, Change Record Management Agent, and Supplier Onboarding Agent handle supply chain logistics. In human resources, the HR Service Agent, People Intelligence Agent, and Career and Talent Development Agent level up your workforce, while customer-facing teams get support from the Digital Service Agent. Finally, the Utilities Customer Self-Service Agent cut service costs, while the Process Content Recommender Agent and Workspace Administration Agent accelerate business-wide transformation and onboarding.
With the growing number of Joule Agents, we want to make it as easy as possible for our customers to engage with AI. That is why we’re introducing Joule Assistants as a grouping concept. This means that the agents are role-aware depending on the user logged onto the system, whereas the assistants will be more abstract, coarse-grained group around a semantically closely aligned set of agents. While Joule manages the tasks, the assistants will initiate sub threads for more targeted conversations when mentioned. If the user becomes lost in the details or does not receive the expected response from the selected assistant, Joule can step in.
Want to learn more? The Innovation Guide has all innovations announced at SAP Connect.
In Q3, SAP received its ISO 42001 certification for AI governance, which means customers get responsible AI systems, such as Joule, SAP AI Core, and more, that can be confidently integrated into their operations. This certification assures that our AI solutions meet the highest industry standards for ethics, security, and compliance, including adherence to regulations like the EU AI Act.
SAP Business AI is fully on track to have more than 400 AI features, including Joule Agents, by the end of 2025 that will deliver unparalleled business value to customers. These features are being built with AI Foundation on SAP Business Technology Platform (SAP BTP) and will add to the over 300 existing AI scenarios and 1,900 Joule skills.
Here are some of the highlights from Q3 2025:
SAP Business AI for supply chain is ensuring the entire supply chain runs smoothly while boosting productivity. The new Shop Floor Supervisor Agent proactively manages factory floor disruptions by analyzing issues and recommending actions. AI-assisted mobile execution in SAP Service and Asset Manager lets customers in the field use voice commands for hands-free job documentation. SAP Integrated Business Planning provides clear summaries for complex statistical results and safety stock calculations, to name a few. There is much more to check out about SAP Business AI for supply chain below.
SAP Business AI for finance has always been packed, and this quarter is no exception. We are boosting productivity and simplifying complex tasks through embedded AI. Joule has new capabilities that let customers interactively verify supplier invoices or perform mass updates using natural language. Generative AI explains more core financial processes, including complex costing variants. SAP Document AI automation alleviates more tedious tasks, such as extracting and matching data from incoming quality certificates. There is so much more, so dive into everything SAP Business AI for finance below.
The latest innovations don’t slow down for industries, spend, and procurement. The Booking Agent in Concur Travel is a new personal assistant that simplifies our customers’ trip planning with personalized flight and hotel recommendations. Procurement customers can automate statements of work (SOWs) creation with a new document extraction feature in SAP Fieldglass that pulls data directly from existing files. Finally, the Utilities Customer Self-Service Agent offers a new 24/7 self-service that feels personal and effective across any channel for utility customers. Check out industries, spend, and procurement in detail below.
SAP Business AI for customer experience welcomes new agents that will free up more of employees’ time and boost customer service. The Digital Service Agent supercharges customer support with instant answers to common inquiries, freeing human agents to focus on more complex, high-value interactions. The Catalog Optimization Agent continuously scans product descriptions and translations to identify inconsistencies or gaps in global product catalogs. Get all the details for customer experience below.
With SAP Business AI for IT and developers, customers can build, automate, and analyze faster and more simply than ever. Joule Studio agent builder is at the top of the ticket, as users can now create custom AI agents to automate complex, end-to-end business processes. SAP Analytics Cloud is seeing exciting enhancements, with customers able to generate complex formulas and chart summaries from natural language. SAP Joule for Developers also further accelerates ABAP code generation and testing. There’s so much more, so read on below.
SAP Business AI forbusiness transformation management and SAP Signavio are taking business value to new heights by transforming how business leaders understand customer experience. Customers can now automatically analyze sentiment from unstructured customer feedback and link it to events in their operational processes. My Process Overview in SAP Signavio offers a highly personalized and role-specific experience for understanding processes. Learn more about AI and business transformation management below.
In Q3 SAP Business AI for sustainability is all about simplifying what was once complex: environmental compliance and reporting. AI-powered permit management in SAP S/4HANA Public Cloud extracts requirements directly from PDF documents to make manual effort and the risk of costly fines a thing of the past. SAP Green Ledger uses AI to make sophisticated carbon analysis accessible to all business users through natural language queries. Business users can now effortlessly explore carbon emissions data and its financial impact in natural language. Get more information about AI and sustainability below.
Joule
SAP Joule for Consultants Product enhancements General availability
Consultants leading complex innovation and transformation projects require swift and reliable information to ensure success. SAP Joule for Consultants assists them by providing instant clarity on ABAP code purpose, business logic, and structure, drawing from a model trained on SAP’s exclusive code and vast documentation. SAP Joule for Consultants translates to an up to 14% acceleration in project execution, a 50% reduction in design rework, and an estimated 1.5 hours saved per consultant per day through faster knowledge access and improved code interpretation. Read more about this release in our Q2 2025 highlights.
In Q3 2025, SAP Joule for Consultants has gotten some key enhancements. Consultants can now leverage a new Prompt Guide for quick-start tips and a filterable Prompt Library to browse pre-formulated questions by role or area. The tool’s knowledge base is continually refreshed with the latest SAP Learning journeys and courses, Activate Roadmap content, and now integrates SAP-exclusive, gated-content Knowledge Base Articles (KBA) and SAP Notes. Once Joule provides an answer, the new “Copy Answer to Clipboard” function allows consultants to quickly share the entire response and specific code snippets for seamless integration into other applications.
SAP Joule for ConsultantsKnowledge Based Articles and SAP Notes
SAP Service and Asset Manager AI-assisted mobile execution General availability
Field technicians can now document job details more efficiently using AI-assisted voice commands within the SAP Service and Asset Manager mobile app. This mobile execution feature lets them capture work updates through natural language, which the system instantly converts into structured data, streamlining the job completion process.
By guiding the user and enabling a hands-free experience, this capability delivers a 50%* increase in technician productivity and a 75%* reduction in costs from job completion errors, fundamentally improving data quality and the mobile user experience.
Production supervisors can use the Shop Floor Supervisor Agent to proactively manage and resolve potential factory floor disruptions. The agent helps them quickly understand the severity of an issue, resequencing production orders and reallocating resources to maintain a seamless workflow.
This proactive approach boosts supervisor productivity in handling disruptions by 50%* and reduces unplanned downtime by two percent*, ensuring greater operational efficiency.
SAP S/4HANA Cloud Public Edition, product compliance AI-assisted compliance information processing Beta release
Master data specialists in product compliance can leverage an AI-assisted feature in SAP S/4HANA Cloud Public Edition to automatically process supplier compliance disclosures. The tool extracts key information, such as regulations and status data, and maps it directly to the corresponding compliance requirements within the system. This automation improves the accuracy of compliance data, reduces the risk of errors that could lead to fines, and allows specialists to focus on strategic priorities instead of manual data entry.
This can reduce organizations’ costs of processing disclosures by up to 90% and environmental management penalties and fines by 67%.
SAP Integrated Business Planning AI-assisted forecast results analysis SAP Early Adopter Care release
Demand planners can dramatically accelerate their forecast analysis using a generative AI summary embedded directly within their planning user interface. This intelligent narrative explains complex statistical details, such as why the best-fit algorithm was chosen, and provides clear recommendations for improving future results.
This enhanced visibility, powered by Joule, boosts planner productivity in analyzing forecasting runs by 25%*, enabling faster and more confident adjustments to the supply chain model.
SAP Integrated Business Planning AI-assisted analysis of inventory optimization results SAP Early Adopter Care release
Inventory planners can now leverage AI-assisted analysis to better understand the key drivers behind their recommended safety stock values. The feature supports root cause analysis by translating complex calculations – such as demand variability, lead time fluctuations, and service levels – into clear summaries of the factors influencing inventory optimization outputs.
This capability accelerates the speed of analysis and boosts confidence in system recommendations, helping to ensure that inventory outcomes are strategically aligned with crucial business goals for working capital management and customer service. Organizations will enjoy a 25%* improvement in inventory planner productivity.
AI-assisted analysis of inventory optimization results
SAP S/4HANA Cloud Public Edition AI-assisted processing of incoming quality certificates with SAP Document AI General availability
Quality technicians can elevate operational efficiency by automating the intake of quality certificate documents. The solution utilizes SAP Document AI to intelligently extract data upon upload, automatically matching it to corresponding system objects to update or generate certificate receipts with minimal manual intervention.
This streamlined workflow accelerates stock release and delivers significant business value, reducing certificate processing time by 70%* and cutting potential revenue loss from associated delays by an equal measure.
AI-assisted processing of incoming quality certificates with SAP Document AI
SAP S/4HANA Cloud Public Edition AI-assisted note corrections for project billing General availability
Billing specialists can enhance the professionalism of their invoices by leveraging the smart notes feature within the manage project billing application. This tool automatically suggests grammatical corrections for notes on time and expenses items, allowing specialists to review and approve changes instead of performing tedious manual edits.
By improving invoice accuracy and speeding up generation, this capability directly reduces the time spent on note corrections by 50%* and helps to shorten customer payment cycles.
SAP S/4HANA Cloud Public Edition AI-assisted explanation of fixed asset key figures General availability
Asset accountants can demystify complex financial data with a new AI-powered feature that explains fixed asset calculations in simple, natural language. This tool lets them quickly comprehend asset valuations, ensure compliance, and answer stakeholder questions rapidly and confidently.
This intuitive approach reduces the effort spent analyzing asset values and responding to inquiries by up to 75%*.
AI-assisted explanation of fixed asset key figures
The supplier invoice verification capability in SAP S/4HANA Public Cloud enables accountants to interact with Joule using natural language to get immediate updates on supplier invoices, such as identifying the current approver or checking a payment status. They can also perform crucial tasks, like releasing an invoice from a payment block or canceling a posted document, without leaving the conversational AI. By providing this direct access to both information and transactional capabilities, the solution drastically reduces time spent on manual searches and boosts the overall productivity of the accounts payable team. The capability reduces the time required to search for invoice details by 60%* and provides a 10%* improvement in overall accounts payable productivity.
Cost accountants working in SAP S/4HANA Cloud Public Edition can now use the AI-assisted costing variant explanation for precise, natural language explanations for complex costing variants. This feature helps them quickly understand the logic behind product price calculations, ensuring they can efficiently select the correct parameters for cost estimates.
This intelligent guidance streamlines configuration and troubleshooting, delivering a 66%* reduction in the time needed to set up calculations and significantly increasing efficiency when resolving valuation errors.
Costing variant explanation for Joule with SAP S/4HANA Cloud Public Edition
Purchasers managing procurement timelines in SAP S/4HANA Public Cloud can leverage Joule to execute mass updates of delivery dates. When a supplier communicates a schedule change, purchasers can use natural language to identify all relevant purchase order items and apply the new dates in a consolidated action.
This capability eliminates repetitive manual data entry and ensures downstream planning is based on the most accurate information, resulting in an 80%* increase in purchaser productivity for this task.
SAP S/4HANA Cloud Public Edition AI-assisted smart solution for situations in My Home Beta release
Upon logging into SAP S/4HANA Cloud Public Edition, business users can now leverage a smart homepage that automatically summarizes key updates and tasks requiring their attention. This feature provides a comprehensive overview of significant changes since the user’s last session, allowing them to identify and act on high-priority items immediately.
By bringing actionable insights directly to the entry page, users can boost productivity and significantly reduce the time spent on daily tasks, freeing them to focus on higher-value activities. Employees will see an up to 46%* reduction in time needed to resolve situations.
AI-assisted smart solution for situations in My Home
SAP S/4HANA Cloud Public Edition AI-assisted smart personalization of My Home for applications Beta release
SAP S/4HANA Cloud Public Edition users can now personalize their homepage by using natural language to find the right applications for their tasks. The AI-powered feature interprets the user’s request and suggests the most relevant app, which can be added directly to the My Home entry page with a single click.
This significantly reduces users’ time searching for tools and helps new users get up to speed more quickly. The personalization costs of My Home are reduced by up to 33%*.
AI-assisted smart personalization of My Home for applications
SAP S/4HANA Cloud Public Edition AI-assisted easy fill Beta release
With the easy fill feature, SAP S/4HANA Cloud Public Edition users can populate business object fields using natural language. This streamlines data entry by allowing users to describe an update in a business-relevant format, which the system then uses to automatically and accurately populate all corresponding fields.
This accelerates the process, improves data accuracy, and ensures all required information is captured, leading to an 80%* increase in speed, enhanced data accuracy, and a significant reduction in business process complexity and user training time.
SAP S/4HANA Cloud Public Edition AI-assisted payment exception analysis and explanation Beta release
Accounts payable accountants using SAP S/4HANA Cloud Public Edition can more efficiently analyze and resolve payment exceptions. The feature provides enhanced tools to search payment logs and view a transparent history of changes made to payment proposals.
This enables users to quickly identify the root cause of an issue, leading to a higher rate of on-time payments and improved transparency for both end-users and auditors. Overall, it will increase the average rate of on-time payments by up to 85%*, reduce the time for analyzing payment run logs from up to one hour to just 10 minutes*, and lower the overall cost of SAP support.
AI-assisted payment exception analysis and explanation
Business travelers can streamline their trip planning with the Booking Agent in Concur Travel. The Joule Agent analyzes individual preferences, company policies, and budgets to deliver personalized flight and hotel recommendations through a conversational interface.
This approach reduces the time needed to book a trip by 11% *and improves user engagement by 50%*. It also increases policy compliance and simplifies the overall booking experience.
Joule with SAP Ariba solutions General availability
Procurement professionals using SAP Ariba solutions, from sourcing experts to casual requisitioners, can now avoid navigational and transactional complexities. Joule integrates with SAP Ariba Sourcing, SAP Ariba Supplier Management, and SAP Ariba Buying, providing intuitive navigation and natural language processing for information access and task completion.
This results in up to 50%* faster informational searches and up to 50%* quicker execution of navigation and transactional tasks, enabling procurement teams to redirect their efforts toward strategic activities and maximize their contribution to organizational goals.
SAP Fieldglass Service Procurement AI-assisted document information extraction General availability
With AI-assisted document information extraction, project managers can streamline the extraction of SOWs from existing files. This helps them reclaim time and eradicate errors during critical migrations. SAP Fieldglass Service Procurement extracts essential SOW details from existing PDFs. This advanced capability shifts the focus for project managers from tedious manual data entry to cultivating stronger collaboration among all stakeholders in the SOW life cycle.
The ultimate benefit is a marked 80%* reduction in the time required for SOW creation, a significant decrease in the risk of costly errors, and an overall improvement in collaborative efficiency.
E-commerce product managers who optimize global product catalogs can use the Catalog Optimization Agent for intelligent automation within SAP Commerce Cloud. This Joule Agent continuously evaluates product descriptions, attributes, and translations to identify and flag inconsistencies or gaps, ensuring accurate and complete information.
This enhancement of merchandising standards improves product discoverability. It drives higher conversion rates, resulting in significant efficiencies, such as a 70% reduction in translation time and a 65% decrease in the time spent adding descriptions per asset.
Customer service and sales teams can enhance their support capabilities by deploying the Digital Service Agent to respond to inquiries in natural language. This Joule Agent leverages a company’s internal SAP business knowledge to instantly provide accurate answers and resolve common issues. The agent integrates with existing business portals and e-commerce platforms through content-rich APIs and uses machine learning to continuously improve its response quality.
This automation frees human agents to focus on complex, high-value interactions, ultimately decreasing support costs, improving overall customer satisfaction, and boosting conversion rates. Organizations can increase sales staff productivity by 50%*, service staff productivity by 50%* for agent-handled tasks, and overall operational performance.
SAP Datasphere AI-assisted semantic generation General availability
Data analysts often spend valuable time manually defining the semantic types for ingested non-SAP data, a necessary but time-consuming preparation task. SAP Datasphere accelerates this process with its AI-assisted semantic generation. The embedded feature automatically recognizes and assigns the correct semantic characteristics to data, allowing analysts to bypass manual preparation and move directly to higher-value modeling work.
This capability reduces the time and costs associated with creating semantics for non-SAP entities by up to 95%* and empowers organizations to derive insights from their data faster.
SAP Analytics Cloud AI-assisted commenting General availability
Within SAP Analytics Cloud, a new AI-assisted commenting feature helps users consume and create commentary. For business analysts, the tool can automatically summarize long comment threads, aggregate comments along a data hierarchy for new insights, and translate the results into the user’s preferred language.
Users can get the help of AI to rephrase their input when authoring comments for improved quality and clarity. This capability dramatically reduces the time needed to analyze qualitative feedback, enabling faster and better-informed decision-making. Organizations will enjoy a dramatic increase in efficiency, with an 80%* reduction in the time required to rephrase business comments, an 80%* reduction in time to aggregate and translate descendant comments, and an 80%* reduction in the time it takes to summarize and translate comments by cell or thread.
SAP Analytics Cloud AI-assisted data actions General availability
SAP Analytics Cloud now assists planning professionals by automatically generating advanced formula scripts from natural language descriptions. Users can write a comment explaining the desired logic, and the AI will create the corresponding script. Conversely, the tool can also analyze an existing script and generate business-friendly comments, greatly simplifying documentation and knowledge transfer.
This dual capability equips organizations with a 75%* reduction in the time needed to author scripts and a 75%* reduction in the time required to create fully documented scripts.
SAP Analytics Cloud AI-assisted chart summary General availability
Users can automatically generate a text summary for any chart using the SAP Analytics Cloud add-in for Microsoft PowerPoint. The feature creates a three-bullet point summary inserted directly into the presentation as editable text with a single click. The summary can be regenerated on demand to ensure it always reflects the latest data in the source chart.
This feature significantly reduces the time spent writing presentation commentary. It improves chart comprehension for the audience, offering an up to 96%* reduction in time for writing and updating a chart summary.
SAP Analytics Cloud AI-assisted calculations General availability
A new AI feature simplifies working with calculations in SAP Analytics Cloud. Users can now generate complex calculation formulas simply by describing what they need in natural language. Conversely, the tool can also take an existing, complex formula and explain its function in clear, easy-to-understand text.
This dual capability cuts the time required to create and understand calculations by 60%*, making the platform more accessible and efficient for all users.
SAP Document AI Embedded edition and workspace General availability
SAP Document AI, embedded edition, automates the entire document lifecycle within enterprise processes. The solution can automatically retrieve documents from sources like email inboxes, extract key information based on predefined templates, and then seamlessly post the data into target systems like SAP S/4HANA. This end-to-end automation accelerates document handling, improves data accuracy, and reduces the delays and value loss associated with manual processing.
SAP Document AI workspace is the central administration hub for managing automated document processing. It provides a comprehensive suite of tools for administrators to define data extraction schemas, orchestrate intelligent workflows, and integrate various input channels. The workspace also includes real-time monitoring and analytics, offering complete transparency and control over performance. Centralizing these functions streamlines the setup and governance of document AI solutions, accelerating deployment and simplifying the management of large-scale document processing. Both will grant organizations a 70% *reduction in document processing time, an 83% reduction in template maintenance, and a 40%* mitigation of the value lost to manual processing delays.
America’s biggest integrated cannabis company Trulieve chose SAP S/4HANA to provide it with the scale and flexibility it needs and a highly dynamic market.
Read the article to learn more about Trulieve’s success: https://sap.to/6056AiWNe
00:20 – From Seed to Sale
00:53 – SAP enables Insights
01:10 – Datamanagement
01:40 – What’s next for Trulieve?
Discover how SAP Project and Resource Management revolutionizes engineering projects with streamlined collaboration and resource control.
Learn how Oscar, a project manager, leverages SAP’s cloud solution for seamless coordination and project delivery.
Enhance your efficiency and minimize delays using SAP’s digital twin and 3D visualization features.
Learn more about SAP Project and Resource Management: https://sap.to/6054Aj656
0:00 – Introduction to Complex Engineering Projects
0:13 – Leveraging SAP for Project Collaboration
0:38 – Real-Life Example: Oscar’s Project Management
1:19 – Collaborative Tools & Schedule Updates
1:37 – Identifying and Resolving Project Issues
2:10 – Enhancing Project Management with digital twin data
2:37 – Conclusion: The Power of SAP Project and Resource Management
UXPowerUP is the SAP Academy for Engineering’s signature program for Designers, created in partnership with SAP Design.
This 1.5-month hybrid learning experience brought together 55 participants from 7 countries, combining four weeks of virtual learning with an immersive ten-day in-person capstone at the SAP Academy for Engineering in San Ramon.
The program is focused on upskilling SAP’s designers to be future leaders, empowering them to drive impact across product teams at the intersection of design, business, and the humanities. It nurtures creativity, craft, and leadership while keeping business impact at the core—through curated workshops and sessions by SAP’s design leaders, customer-led UX challenges, and exclusive talks by thought leaders from diverse fields.
The SAP Academy for Engineering is dedicated to empowering SAP’s global workforce to be future-ready, solve real problems, and contribute to a better world using the transformative power of technology, business, and design. The Academy cultivates the Design Leader of the Future — one who combines craft excellence with creative courage, and leads with empathy, innovation, and impact.
