Luxury retailer Harrods prioritizes customer experience above all else. But it takes a lot of work — and technology — to deliver a seamless, frictionless experience that makes shoppers go, “Wow!” So Harrods data scientists, personal shoppers and many others team up to better and anticipate and deliver the best experience possible at the flagship store in London.
Read more about the technology and how Harrods uses it so successfully: https://sap.to/6057Ouk1x
00:16 About Harrods
00:27 A Wow-worthy Experience
00:43 100x Your Customers
01:23 Benefiting from Tech Partners
01:40 What’s Next for Harrods
