A clean slate sounds great! But it’s a brave call indeed to implement from scratch, especially if you’re a big multinational. Yet a decades-long SAP customer did just that, driven by its own customers’ demand for speed – and a clear mission.
“Our mission is to help the customer be fast-moving,” Takuya Sakai, general manager of Hitachi High-Tech Corporation’s Digital Transformation Business Group, said in an SAP Winning Insights video after appearing in an SAP TechEd keynote last year. “And our corporate vision is a simplified customer process.”
So, in the name of speed and simplicity, Hitachi High-Tech did more than just modify its solution architecture; the Tokyo-based subsidiary of Hitachi Ltd. opted for a greenfield SAP S/4HANA transformation. That meant designing and building a new environment customized for its specific needs.
And it did so via an ambitious digital experience program with the goal of helping to simplify its customers’ high-tech processes across nano-technology, analytical and medical, as well as other business categories.
