SAP has been named a Leader in both the 2026 IDC MarketScape for Worldwide Warehouse Management for Manufacturing* and the 2026 IDC MarketScape for Worldwide Warehouse Management for Retail**. We believe this recognition reflects SAP’s continued focus on helping companies run increasingly complex warehouse operations while connecting logistics more closely with the rest of the business.
Warehouse operations are being reshaped by rising fulfillment expectations, labor constraints, automation, and AI. At the same time, warehouses need to coordinate with a growing number of processes and systems beyond their four walls.
The requirements can look very different depending on the industry. Manufacturers need to synchronize warehouse operations with production, material availability, quality processes, and automated equipment. Retailers need to manage inventory and fulfillment across stores, distribution centers, e-commerce, and other channels, often while navigating dramatic changes in volume during peak periods.
Modern warehouse management needs to bring these pieces together.
Keep pace with demand, minimize costs, and maintain sustainable, risk-resilient warehouse operations
Connecting warehouse operations across the business
Modelling end-to-end workflows has long been central to our approach to warehouse management at SAP. SAP Extended Warehouse Management (SAP EWM) helps companies manage high-volume warehouse operations while connecting warehousing with processes across production, transportation, quality management, and the broader SAP S/4HANA environment.
For manufacturing, this can include staging materials for production, just-in-time and just-in-sequence supply, managing quality-controlled inventory, and tracking batches and serial numbers. SAP EWM also supports integration with warehouse automation, helping companies coordinate inventory and warehouse tasks with conveyors, sorters, automated storage and retrieval systems, and other equipment.
Retail brings a different set of demands. SAP EWM can support retail and omnichannel warehouse operations and connect with SAP S/4HANA Retail, SAP Commerce Cloud, and order management capabilities. SAP also offers SAP Logistics Management for companies looking to address less complex warehouse operations.
Together, these capabilities can give companies flexibility to support different warehouse requirements while helping to keep logistics connected with the processes that surround it.
Mondelēz Australia shows what this can look like at scale. At its new 47,000-square-meter Melbourne distribution center, SAP EWM integrates with an automated storage and retrieval system that orchestrates more than 56,000 pallets in automated storage, while the operation maintains more than 95% on-time, in-full delivery performance.
“The collaborative partnership enabled Mondelēz to realize the full potential of SAP’s warehouse and supply chain capabilities,” said Anna Reid, director, Customer Service & Logistics, Mondelēz Australia.
Bringing more intelligence into the warehouse
AI is adding another dimension to warehouse management. Warehouses create enormous amounts of operational data. The opportunity is to use that data to help teams understand what is happening, anticipate what is likely to happen next, and take action more efficiently.
SAP continues to bring AI into warehouse operations in practical ways. Predictive capabilities can support areas such as product slotting and labor planning, while analytics and simulation can help companies identify opportunities to improve warehouse processes. SAP EWM also integrates with SAP Signavio Process Intelligence to help organizations analyze process performance and identify inefficiencies.
We are building on that foundation with Joule and agentic AI. Agents can help warehouse teams address routine tasks and exceptions with less manual coordination, connecting decisions with relevant business data and processes.
SAP’s WMS solutions already can deliver a broad set of generative AI and AI-assisted predictive capabilities, along with agentic AI capabilities available to customers today, backed by a robust roadmap of AI innovations designed to help keep customers at the forefront of warehouse innovation.
SAP is also bringing AI into the physical world. With physical AI, SAP is working to connect business processes and context with robots and other physical systems. In warehouse scenarios, this can enable tasks from SAP EWM to help drive physical execution and return operational results back into SAP, working to create a closed loop between enterprise decisions and warehouse operations.
As AI and automation take on a greater role in the warehouse, people remain central to operations. Trust and governance are essential, with people continuing to provide oversight and control while these technologies help warehouse teams reduce manual work, improve productivity, and respond more quickly to changing conditions.
Delivering value across warehouse operations
Warehouse management continues to evolve as companies connect operations more closely with production, transportation, and fulfillment while introducing new levels of automation and intelligence.
We believe the opportunity is to bring these capabilities together in ways that deliver practical results. That means helping companies move goods more efficiently, make better use of people and assets, maintain visibility and control over inventory, and adapt warehouse operations as business needs change.
We are proud to be recognized as a Leader in both of these IDC MarketScape vendor assessments. We believe the recognition reinforces the direction we are taking with SAP Extended Warehouse Management and SAP Logistics Management, and we will continue working with our customers to turn innovation into better warehouse operations and business outcomes.
Till Dengel is global head of Product Marketing for Logistics and Asset & Service Management at SAP.
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*IDC MarketScape: Worldwide Warehouse Management for Manufacturing 2026 Vendor Assessment, October 2026, IDC #US53013526
**IDC MarketScape: Worldwide Warehouse Management for Retail 2026 Vendor Assessment, October 2026, IDC #US53701926
