See how Nestlé is using RISE with SAP, SAP S/4HANA, and Joule to connect business processes, strengthen trusted data, and create a foundation for AI at a global scale.
At SAP Connect 2026, Luca from Nestlé shares how the company completed a record-breaking SAP S/4HANA RISE conversion across more than 140 countries. For Nestlé, the transformation was not about technology for its own sake. It was about strengthening the core, operating as one connected enterprise, and creating consistent processes, trusted data, and greater visibility across markets and functions.
The conversation explores why harmonized data is essential for AI. When data is fragmented across legacy systems, AI has limited context to work with. By moving to a clean, unified core with SAP S/4HANA, Nestlé is creating the foundation for Joule to reason across connected business processes and support AI at enterprise scale.
Nestlé also discusses how the Accounts Receivable Assistant can help prioritize collections work based on risk, relationship history, and invoice value, while recommending next-best actions such as a call, email, escalation, or hold. The discussion also touches on touchless order management, working capital, days sales outstanding, continuous planning, and the compounding value of business context when AI is built on a connected SAP foundation.
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Chapters:
00:00 – Nestlé’s record-breaking SAP S/4HANA RISE conversion
00:19 – Transformation beyond technology
00:39 – Why harmonized data matters for AI
00:55 – SAP S/4HANA across more than 140 countries
01:13 – Joule on a clean, unified core
01:28 – Accounts Receivable Assistant and collections prioritization
01:47 – Next-best actions for finance teams
02:00 – Touchless order management
02:16 – Working capital and days sales outstanding
02:43 – Business transformation at scale
02:58 – Continuous planning and faster response to change
03:16 – The compounding effect of business context
03:39 – SAP Autonomous Suite and enterprise context
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