Ecosystem Matters: Lessons Learned from 14 Years of Driving Social Impact

After 14 years of championing social entrepreneurship and social innovation, we’ve learned a few things. But one stands out above the rest: ecosystem development is everything. So why are so few investing in it?

It’s easy to pour funds into the next big idea, but without a robust ecosystem to support these innovations even the most groundbreaking social enterprises struggle to scale their impact. That’s why at SAP we’re putting our money where others won’t – into unrestricted funding for organizations such as the Global Alliance for Social Entrepreneurship, Catalyst2030, or the Social Enterprise World Forum (SEWF). These organizations are the backbone of social innovation yet often operate on shoestring budgets and tight resources. It’s high time we all recognize that building ecosystems isn’t an overhead, but essential infrastructure.

Ecosystem development isn’t just another way of funding organizations. Think of it as creating interconnected pathways that enable social enterprises to thrive. Over the years, we’ve discovered three critical areas where focused efforts can make a transformative difference: integrating social enterprises into supply chains, fostering radical collaboration, and empowering social entrepreneurs worldwide, especially the next generation.

Integration into Supply Chains: A Game Changer and the Biggest Lever

Integrating social enterprises into mainstream supply chains is our biggest lever. Through SAP Business Network, SAP runs the world’s largest B2B marketplace, where more than US$5.3 trillion in annual commerce is transacted across 190 countries. If SAP can help its customers shift a small percentage of that spending to impact business suppliers, we can create a significant financial investment in sustainable development.

As of November 2023, SAP Business Network recognizes verified social enterprises, and in less than a year the number of verified social enterprises on SAP Business Network has surged from 1,200 to over 4,400. Beyond the numbers, this growth is about creating real opportunities for businesses that prioritize social and environmental impact. By enabling these enterprises to identify themselves as potential sellers, we provide them with access to B2B opportunities, allowing them to scale their operations and increase their influence on global supply chains. In addition, we support a unified standard for social enterprises called the “People and Planet First Verification” in partnership with the Social Enterprise World Forum, which reaches social enterprise suppliers in more than 120 countries.

Frankly, this is not an altruistic move, but fulfills the cliché of a win-win situation. We’ve learned that by opening doors for impact-driven businesses to compete on a level playing field, we’re enriching the entire supply chain with innovation, sustainability, and social value. To help prepare markets for these kinds of trading relationships, we are hosting social procurement roundtables in multi-stakeholder settings and are also integrating social procurement into more customer-facing events and campaigns, helping to ensure our customers have the tools and resources to prioritize sustainability in their purchasing decisions.

Ultimately, when social enterprises succeed, we all win. Integrating them into supply chains transforms their businesses and ours, fundamentally changing the procurement system.

The Urgent Need for Radical Collaboration

Integrating social enterprises into supply chains is just one piece of the puzzle. Today, offerings to social enterprises are too fragmented. Non-profits, private sector initiatives, and governmental programs often operate in silos, duplicating efforts and diluting impact. Radical collaboration is something that’s needed on all ends.

SAP is powering equitable access to economic opportunity, education and employment, and the circular economy

That’s why, for example, we collaborate with Unilever, EY, and MovingWorlds to run the TRANSFORM Support Hub – an on-demand acceleration platform that provides personalized guidance, access to consultants, mentors, and coaches, and introductions to sales and partnership opportunities. We’re collecting and summarizing the offerings, breaking down barriers, and creating a location for unified support.

Just last year, 120 SAP employees completed 51 projects via the TRANSFORM Support Hub, providing pro-bono consulting to social enterprises and generating an in-kind contribution of $458,835. One of these employees was David Elliott, a senior user assistance developer who collaborated with Faces Up Uganda, a youth development NGO that uses arts and crafts education to help young people overcome psychosocial challenges and develop essential personal and professional skills. He leveraged his expertise to review the organization’s website and strategic plan, enhancing the communication of its vision, mission, and values, and wrote grant applications to help secure funding.

But collaboration must go beyond platforms. It requires a collective shift in mindset. It’s time we stop asking, “What new thing can I create?” and start asking “What can we achieve together?” and “What is already out there?”

To sum it up with a fact: 70.6% of young social entrepreneurs believe access to relevant global connections is critical to their work while 94.1% believe increasing collaboration with other organizations is important. So, corporations should start to open their networks and resources to connect industry experts with social entrepreneurs to foster the entire social innovation ecosystem.

Empowering the Next Generation of Social Entrepreneurs

While we are already talking about young social entrepreneurs, let’s not overlook them, as they are the future of this movement. They face unique barriers – limited access to funding, mentorship, and networks – that can stifle their potential before it even takes root.

We’re investing in programs that provide tailored support to young innovators. Through mentorship opportunities, capacity-building workshops, and access to our global networks, we’re leveling the playing field. Collaborations with organizations like Social Impact Award, We Are Family Foundation, and initiatives like Africa Forward can ensure that the next generation doesn’t just have a seat at the table, but is helping to set the agenda.

Let’s talk about Africa Forward, a critical step in our strategy to empower the next generation of African social entrepreneurs. Co-created by African members of Catalyst2030, this initiative is designed to advance progress on the UN Sustainable Development Goals and address the continent’s most pressing challenges through a partnership-driven approach.

This is about investing in long-term solutions by building a Pan-African data platform, promoting policy reform, and facilitating leadership training. Africa Forward is helping to create an ecosystem where social businesses can thrive. The goal is to enable a new wave of innovators, giving them the tools and opportunities they need to scale their impact. By focusing on capacity-building, youth training, and financial development, we’re laying a foundation for lasting change in Sub-Saharan Africa.

A Call to Action

So, after 14 years, what’s our biggest takeaway? Real change doesn’t happen in isolation. It happens when we invest in the connective tissue – the ecosystems – that empower social enterprises to scale and succeed. I’m challenging corporations, investors, and policymakers to rethink their approach. Don’t just fund the next shiny project; invest in the infrastructure that supports them all.

Why are so few willing to invest in ecosystem development? Perhaps it’s not as immediately gratifying as funding a new app or launching a big campaign to reach a big number of people. But if we truly want to tackle systemic issues – poverty, inequality, climate change – we need to dig deeper. We need to build the foundations that allow solutions to grow sustainably.

We’d like to invite you to join us. Let’s pool our resources, break down the silos, and build an ecosystem that accelerates social impact on a global scale. Together, we can transform not just businesses but entire industries.

So, here’s the question: Are you ready to invest where it counts? Are you ready to invest in social entrepreneurship ecosystems?


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SAP, Vonage Boost Enterprise Intelligence with SAP Business AI

Through their recently announced partnership, Vonage and SAP aim to transform enterprise intelligence and provide better digital experiences by utilizing SAP Business AI in conjunction with Vonage’s communication APIs. The goal of the partnership between SAP SE and Vonage, a multinational provider of cloud communications, is to combine Vonage’s network APIs with SAP Business AI. By […]

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What Is Advanced Production Integration in SAP EWM?

Advanced production integration helps streamline the manufacturing process for both production orders and process orders created in SAP S/4HANA.

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Trade Capital Corporation Partners with SAP to Enhance Performance and Innovate the 1TCC Platform

Trade Capital Corporation (TCC), provider of the world’s only outsourced vendor-managed inventory (VMI) platform solution, 1TCC, has a mission to make seamless trade enabled by technology. Its capital-efficient solution enables global supply chains to optimize their balance sheets through enhanced liquidity and capital efficiency.

TCC’s technical requirements are complex, necessitating best-in-class software and services to support its customers in the industrial, automotive, healthcare, and high-tech markets.

Choosing SAP S/4HANA Cloud Public Edition

TCC researched enterprise resource planning (ERP) solutions to support its platform and deliver measurable, positive impact to its large corporation, manufacturing, and OEM customers. TCC chose to partner with SAP based on a decades-long track record of success with the company. Among SAP’s offerings, TCC selected SAP S/4HANA Cloud Public Edition given its reliability, scalability, and ease of integration with its customers’ systems and business processes.

Discover a ready-to-run cloud ERP that delivers the latest industry best practices and continuous innovation

Parthasarathy Narayanan, TCC chief technology officer, explained: “We have witnessed, firsthand, SAP’s commitment to bringing robust and effective new architecture to large corporations and delivering true and tangible business outcomes that lead to customer satisfaction.” TCC determined that SAP is more cost effective than competitors, and its customer service is prompt and supportive. Narayanan added that SAP innovation in the area of artificial intelligence (AI), including access to various large language models (LLMs) and the introduction of Joule, a generative AI copilot embedded in its cloud solutions, are “exceptional and visionary developments.”

In addition, TCC’s patented solutions, in conjunction with SAP Supply Chain Management (SAP SCM), give corporations an effective way to manage their inventories. Supply chain disruptions in this decade have forced many organizations to maintain large inventories, tying up valuable capital. SAP SCM can enable corporations to plan and manage inventories using forecasting models.

“Our solution helps customers maintain required inventories to fulfill their customers’ needs, but it also provides a unique way to free up capital and deploy it in high-yielding projects, improving ROI and overall metrics,” Narayanan said. “We are excited about leveraging rich SAP functionalities to keep up with our clients’ ever-evolving business needs and the complex environments in which we all operate.”

Image courtesy of TCC. Click to enlarge.

Paving the Way for Innovation

TCC and SAP working together also creates opportunities to offer innovative solutions and engage in joint go-to-market strategies. As a member of the SAP PartnerEdge program and leveraging SAP Business Technology Platform (SAP BTP) and SAP technical support, TCC can continue to build deep-tech applications to help customers automate their operations and take strides toward their visions of “autonomous supply chains.” Furthermore, SAP BTP architecture helps provide a single gateway to develop and deliver applications, giving TCC access to SAP and external inputs to completely integrate business processes.

“As a Silicon Valley company and a tech disrupter, we have outsized ambitions and plans to extend our platform across geographies and to continually add enriched functionalities that benefit our customers,” Narayanan said. “Anchoring the TCC platform on SAP is going to benefit our clients’ effortless onboarding and seamless process integration for efficient deployment. We look forward to serving our common customers through accelerated deployment of transformational and business applications.”

Gaining an Edge from SAP

Since choosing SAP S/4HANA Cloud Public Edition for its VMI solution, TCC has found additional measurable benefits, including:

  • Streamlined maintenance: With SAP S/4HANA Cloud Public Edition, TCC has reduced the time and effort necessary to maintain systems compared with its previous platform architecture. As a result, TCC can focus on its core business rather than system maintenance.
  • Fast prototyping: SAP best practices and test data for the automotive, industrial, healthcare, and high-tech industries have helped TCC quickly prototype solutions and go live, reducing this initial phase of products to only 45 days.
  • Flexibility while maintaining a clean core: TCC has been able to achieve its goals using standard SAP-delivered processes, with only some custom developments.
  • Ease of use: The TCC business team implements its solution quickly and with minimal training.

By leveraging SAP S/4HANA Cloud Public Edition, TCC has created a VMI solution that provides comprehensive, capital-efficient inventory management capabilities, transforms global supply chains, and positions companies for innovation and growth.

Learn more about the advantages of SAP S/4HANA Cloud Public Edition and an SAP partnership.


Lori Rosano is SVP and managing director for SAP S/4HANA Cloud Public Edition and Midmarket Segment at SAP.

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SAP Recognized as a Challenger in 2024 Gartner® Magic Quadrant™ for Robotic Process Automation

We are proud to announce that Gartner has recognized SAP as a Challenger in its 2024 Magic Quadrant for Robotic Process Automation (RPA).

SAP Build Process Automation: Automate workflow processes and tasks with drag-and-drop simplicity

RPA and artificial intelligence (AI) technologies are essential for organizations that want to drive innovation and improve efficiencies across their business. Our solution, SAP Build Process Automation, was developed with the bold vision that business users and developers alike should be able to build automations and workflows. It is an AI-powered solution that combines workflow management, task automation, and decision management into one comprehensive, cloud-based solution running on SAP Business Technology Platform (SAP BTP).

SAP is recognized in the 2024 Gartner Magic Quadrant for RPA for our Ability to Execute and Completeness of Vision. We believe this recognition exemplifies SAP’s strong product offering, continued investment in customer programs, and tight integration across SAP S/4HANA, SAP Signavio, and SAP BTP.

Automate ERP and Other Business Applications with Confidence

Most business applications need to be adapted to meet customer specific requirements. Part of SAP Build, SAP Build Process Automation is uniquely designed to enable organizations to quickly increase the automation rate, extend, and customize business processes running in SAP S/4HANA Cloud and other business applications.

In concert with other industry-leading solutions — SAP Integration SuiteSAP Signavio, and Joule — it enables customers to meet their specific requirements, quickly and easily connect any on-premise or cloud IT landscape, gain visibility into business processes and their performance, and then automate those processes seamlessly enabling end-to-end enterprise automation.

Gain a Competitive Edge with SAP Build Process Automation

Since launching SAP Build Process Automation, we have seen tremendous growth in customers embracing automation in impactful ways. Mahindra, for example, increased its developer efficiency by 35% and accelerated back-order processing by 20%. Lufthansa Technik automated data collection and entry tasks to increase the transaction volume in material logistics process for defective parts by over 40%. And SAP’s own IT organization has created over 60 bots to enhance process efficiency and accuracy across all business areas.

Next Steps

To learn how SAP Build Process Automation adds value to your cloud ERP, you can explore use cases that address specific challenges in your Lead to Cash and Source to Pay processes. And, if you’re ready to unlock the full potential of automation and AI, take the next step with the following resources:


JG Chirapurath is chief marketing officer for SAP BTP.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

SAP Vulnerabilities Addressed in September 2024 Patch Day

SAP vulnerabilities were a key focus during the September Patch Day, with multiple security updates released to enhance the protection of SAP systems. In September 2024, SAP released nineteen new and updated security notes aimed at addressing vulnerabilities in various systems. Among these were updates to one HotNews note and one High Priority note. The […]

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Five Things to Look Forward to at SuccessConnect in 2024

SuccessConnect, our flagship customer event, is just around the corner, and we’re beyond excited to bring you an event like no other this year. You’ll have the chance to connect with experts, partners, and peers to exchange best practices and discover innovations that are designed to bring out the best in your workforce. From seeing how AI is empowering employees, learning how to create a talent strategy built for future success, or finding ways to improve HR and business processes, you’ll be inspired by the possibilities to make every employee a success story. 

Whether you’re new to SAP SuccessFactors solutions, a longtime customer, or considering making a move, here’s what you can look forward to at SuccessConnect in 2024.

Discover innovations that empower the individuals who make your business thrive

1. Join Three Inspiring Keynotes and See SAP SuccessFactors Solutions in Action

The SAP SuccessFactors leadership team will take the stage to discuss what is top of mind for HR and the latest innovations in SAP SuccessFactors solutions. You’ll also hear from industry-leading customers on how they’re adopting our AI copilot Joule and generative AI to help unlock valuable insights, achieve new levels of productivity, and accelerate business outcomes with a best-in-class user experience. Plus, we’re thrilled to have Emmy award-winning actress and singer, Hannah Waddingham, join us this year to discuss her rise to fame, the importance of mental health advocacy, and women’s empowerment.

2. Explore Road Map Sessions and Discover What’s Coming

Get a front-row seat at our product road map sessions to hear what’s new and what’s coming next for SAP SuccessFactors solutions. From expanding on the unique strength of our cloud-native, AI-enabled global HR core to using the AI-enabled talent intelligence hub to help deliver an entirely new career development experience, we will share and show the latest innovations across our solutions. Also, learn about the exciting enhancements in the SAP SuccessFactors technology foundation and how HCM can provide customers significant value as a critical part of SAP’s cloud ERP suite. Topics include integration, extensibility, security, system administration, and more. Attendees will have the opportunity to interact with product experts and ask questions during the live Q&A segment.

3. Experience Hands-On Lab Sessions

Elevate your learning with hands-on lab sessions* that provide practical, real-time guidance. Dive into configuring and using our products while getting your questions answered on the spot. Topics include optimizing your position management processes with the SAP SuccessFactors Employee Central solution, creating compelling stories from the data in SAP SuccessFactors HCM, uncovering new enhancements for learners in the SAP SuccessFactors Learning solution, and more. To wrap up this year’s hands-on labs, we’re hosting a friendly competition where you and your peers can team up for a series of interactive exercises in a live SAP SuccessFactors environment. The goal? Be the fastest team to accurately recruit, hire, and pay a fictional employee. The first team to complete the challenge will win a fun prize!

4. Learn Best Practices from SAP SuccessFactors Customers

Hear practical tips from peers on a range of topics, including transitioning to a skills-based organization using AI, migrating from the SAP ERP Human Capital Management solution to SAP SuccessFactors solutions, and staying compliant with complex labor laws using our core HR, time, and payroll solutions. Learn how technology can advance diversity, equity, and inclusion (DE&I) initiatives, especially as expectations from environmental, social, and governance (ESG) investors and the public sector increase, or hear the experiences of SAP SuccessFactors customers that have embraced AI early on to gain a competitive edge. HR leaders from companies like McDonald’s, Volkswagen, Nestlé, Dr. Oetker, Delta Air Lines, Fujitsu, Eurobank, Aramark, and many others will inspire you with their stories. Plus, don’t miss the opportunity to engage in live Q&A with each of our customer speakers.

5. Meet SAP Experts and Have Fun!

Make the most of various networking opportunities to connect with HR executives, peers, partners, industry analysts, and more. For attendees who enjoy in-depth, one-on-one discussions with our product, services, and support experts, don’t miss the chance to join Meet the Experts sessions to ask your most pressing questions and build new connections. If you prefer interactive group discussions, join Ask SAP Experts sessions, where our team will answer your questions and advise you on how to tackle key business challenges.

And finally, don’t forget to join us at Pavilhão Carlos Lopes for an exciting after-hours party on Tuesday, October 29. Experience the true essence of Portugal with an evening full of surprises, delightful cuisine, and fantastic music.

Explore the session catalog to tailor your agenda to your specific role and interest. This year, we’re offering pre-conference trainings on Monday, October 28, and post-conference trainings on Wednesday, October 30, to expand your knowledge of the SAP SuccessFactors HCM suite. Additional fees apply.

If you are unable to attend the event in Lisbon, join us virtually by signing up for SuccessConnect Virtual on October 28-30, 2024.


*Hands-on lab session registration is required. Space is limited so speakers have time to answer attendee questions.

Lara Albert is global vice president of Product Marketing at SAP SuccessFactors.

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KONE with SAP: Clean Core Journey to Unlock Innovation | SAP Sapphire 2024

Discover how KONE Corporation, a global leader in the elevator and escalator industry, is benefiting from a clean core approach to its business. Hear how the clean core enables much faster innovation adoption and business benefits, gain agility for faster innovation, simplify upgrades for future readiness, and reduce Total Cost of Ownership (TCO). Learn how KONE leverages a clean core to unlock business transformation in the digital age.
Rediscover the key moments from this year’s event, including keynotes, exclusive sessions, and more. Watch on demand replays from the event: https://sap.to/60519s6B7

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