See how Autonomous Unified Commerce helps organizations respond faster when demand shifts, operations tighten, and customer commitments are on the line.

At SAP Sapphire 2026, SAP showcased how autonomous, unified commerce can connect intelligent buying moments with operational execution at scale. In this demo, demand for event kits surges just days before SAP Sapphire, creating a packing bottleneck and putting outbound deliveries at risk.

When SAP Logistics Management flags a delay risk, the logistics clerk consults Joule for a mitigation plan. Joule analyzes warehouse priorities, backlog, and resource allocation in real time, then recommends reassigning an autonomous robot from inbound putaway to outbound event kit packaging. With human approval, Joule triggers an SAP Embodied AI Agent, which translates delivery requirements and warehouse context into robot tasks prioritized by urgency and business impact.

Through SAP Business Technology Platform and the Cyberwave platform, robotic automation integrates into existing SAP workflows. The result is a closed loop from risk detection to execution — helping stabilize throughput, reduce backlog, and keep deliveries on track during peak demand.

This is Autonomous Unified Commerce in action: connected commerce, logistics, warehouse operations, AI agents, and robotics working together to help organizations deliver faster, more reliable customer experiences.

Chapters:
00:00 – Demand surges before SAP Sapphire
00:16 – Delay risk appears in logistics
00:22 – Packing capacity becomes constrained
00:38 – Joule builds a mitigation plan
00:50 – Rebalancing warehouse operations
01:05 – Triggering an SAP Embodied AI Agent
01:17 – Coordinating robot execution
01:23 – Monitoring throughput and backlog
01:41 – Training robots with real-world data
01:54 – Validating workflows in a digital twin
02:01 – Connecting robotics with SAP BTP
02:21 – Closing the loop from risk to execution
02:31 – Deliveries get back on track

Optimize customer journeys with Autonomous Unified Commerce:
https://www.sap.com/industries/autonomous-unified-commerce.html

Follow us on social:
LinkedIn: https://www.linkedin.com/company/sap/
Instagram: https://www.instagram.com/sap
Facebook: https://www.facebook.com/SAP/
Threads: https://www.threads.com/@sap

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html

#SAP #BusinessAI #SAPSapphire

KPMG is using SAP Business AI and Joule to help clients turn complex data into better decisions and faster outcomes.

In this video, KPMG shares how SAP Business AI is helping consulting teams accelerate client transformation journeys. By applying AI to unstructured data, KPMG can bring together additional sources of information, generate stronger insights, and support more confident business decision-making.

You’ll also hear how KPMG became the first organization to use Joule for Consultants, helping teams accelerate delivery time. Beyond consulting delivery, KPMG is applying Joule technology to forecasting and planning, including identifying potential inventory obsolescence earlier and recommending actions. In sourcing and procurement, KPMG is embedding AI to support contract negotiation and compliance, with the goal of helping clients improve procurement outcomes.

The results are measurable: KPMG cites 15% better procurement results and projects running 30% faster, with the potential to evolve toward 50%. Built on a long-standing SAP partnership, this work shows how AI can strengthen transparency, trust, and business value across client engagements.

Learn more about SAP Business AI:
https://sap.to/6050B82atq

Follow us on social:
LinkedIn: https://sap.to/6052B82ats
Instagram: https://sap.to/6054B82atQ
Facebook: https://sap.to/6056B82ata
Threads: https://sap.to/6057B82atx

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059B82atL

#SAPBusinessAI #SAPJoule #EnterpriseAI

Capacity planning in SAP S/4HANA isn’t just about knowing what you need to produce. It’s about knowing whether you can actually produce it on time.

Chris Luecke, host of Manufacturing Happy Hour, explains how a complete supplier profile on SAP Business Network can be your strongest sales tool. From your catalog and certifications to service locations, the right information gets you in front of the right buyers.

Learn more about SAP Business Network and sign up for a supplier account today: https://sap.to/6056B8n054

#SAPBusinessNetwork #Procurement #SupplierSuccess

Source materials faster and manage spend with more confidence using Autonomous Spend Management from SAP, powered by Joule.

When supplies are running low, teams need to act quickly. But sourcing stock can be difficult when materials are in high demand, supplier options are changing, and critical decisions depend on cost, availability, delivery, and compliance.

In this video, see how Autonomous Spend Management helps teams move faster with the right insights in the moment. With Joule, teams can ask for what they need, surface the right context, and coordinate a sourcing assistant and AI agents across the source-to-pay process. Behind the scenes, AI helps compare supplier options and bring together the relevant data needed to make confident decisions.

Autonomous Spend Management brings applications, contextualized data, and industry-specific AI together in a complete source-to-pay suite, helping organizations manage risk, control spend, and move work forward faster across the supplier network.

Welcome to Autonomous Spend Management. Welcome to the beginning of better.

Learn more about Autonomous Spend Management: https://sap.to/6054BBAbAj

Follow us on social:
LinkedIn: https://sap.to/6055BBAbAd
Instagram: https://sap.to/6056BBAbAe
Facebook: https://sap.to/6057BBAbA5
Threads: https://sap.to/6058BBAbAg

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6059BBAbA9

#SAP #BusinessAI #SpendManagement

Turn customer interest into orders faster with Autonomous CX from SAP, powered by Joule and connected business data.

Customers expect every interaction to feel connected, relevant, and reliable. But when customer, sales, inventory, pricing, and campaign data are trapped across systems, even strong demand can stall before it becomes revenue.

In this video, see how Autonomous CX helps teams move from disconnected customer experience processes to intelligent, end-to-end orchestration. With Joule, teams can ask for what they need, surface the right insights, and coordinate CX assistants and AI agents across marketing, sales, commerce, and service. The result: more relevant recommendations, faster opportunity creation, hyper-personalized campaigns, and experiences that help brands deliver from first click to final installation.

Autonomous CX brings applications, contextualized data, and industry-specific AI together in a complete customer experience suite, so businesses can turn pipeline into meaningful customer relationships and be ready for what’s next.

Welcome to Autonomous CX. Welcome to the beginning of better.

Learn more about Autonomous CX: https://sap.to/6057BBAbrh

Follow us on social:
LinkedIn: https://sap.to/6059BBAbTB
Instagram: https://sap.to/6051BBAbTD
Facebook: https://sap.to/6053BBAbT1
Threads: https://sap.to/6054BBAbTG

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6055BBAbTH

#SAP #BusinessAI #CustomerExperience

Catch #SAPSapphire replays on demand! https://www.sap.com/events/sapphire/virtual.html

Discover how Piller Blowers and Compressors GmbH is modernizing manufacturing and supply chain operations with a hybrid ERP strategy, combining on-premise SAP S/4HANA with SAP Cloud ERP to accelerate innovation while protecting existing investments.

Join Markus Oertelt (SAP Cloud ERP & SCM Product Success) and Thomas Henzler (CIO, Piller Blowers and Compressors GmbH) as they unpack the strategic thinking behind Piller’s two-tier hybrid landscape, the change-management lessons learned along the way, and how SAP Business Technology Platform (SAP BTP) acts as the foundation that connects data, integration, extensibility, and automation across the enterprise.

In this video, you’ll:
✔️ Understand why Piller chose a hybrid ERP path, and how they framed it internally
✔️ Learn practical implementation advice for CIOs, what to start with and what to avoid
✔️ Hear how Piller achieved a go-live in six months using fit-to-standard workshops
✔️ Get a clear breakdown of Piller’s ERP architecture and the role of SAP BTP as “the glue”
✔️ Explore real AI progress, including a maintenance assistant evolving into agents and skills with Joule Studio
✔️ Myth-bust manufacturing in the cloud and take away best practices for two-tier hybrid landscapes

Whether you’re a CIO, IT leader, or operations leader in manufacturing, industrial machinery, or process industries, this conversation offers a real-world blueprint for modernizing your ERP landscape with speed, governance, and a scalable architecture.

Chapters
00:12 – Welcome
00:52 – Introduction to Piller Blowers and Compressors GmbH
03:26 – Why hybrid ERP at Piller?
04:35 – Implementation tips for CIOs
05:50 – Measurable impact on the company
06:50 – Piller’s ERP architecture breakdown
10:33 – Fast implementation insights
14:25 – How did Piller handle the changes?
16:30 – What role does SAP BTP play in the company?
18:30 – AI use cases and beta testing
22:05 – Myth busting manufacturing in the cloud
23:58 – Best practices for two-tier hybrid landscape
25:00 – Future plans and key takeaways
26:01 – Wrap-up and thank you

Explore SAP Cloud ERP 👉https://sap.to/6051B6mzNz

💬 Join deeper conversations in the SAP Community: https://sap.to/6052B6mzNM
📧 Contact us anytime at insides4@sap.com

Follow us on social:
LinkedIn: https://sap.to/6053B6mzN3
Instagram: https://sap.to/6054B6mzNO
Facebook: https://sap.to/6055B6mzNP
Threads: https://sap.to/6056B6mzNu

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6057B6mzNR

Discover how SAP Cloud ERP 2602 transforms Retail, Fashion, and Vertical Business operations with AI‑powered assortment planning, real‑time inventory counting, flexible down payments, and unified omnichannel promotions.

In this release highlight video, Simon Shores and his digital twin walk you through four major innovations designed to make retail processes smarter, faster, and more connected, empowering teams from HQ to the shop floor.

🤖 Joule in assortment management — Joule simplifies assortment management with natural-language prompts, reducing complexity so planners can focus on driving profitability.

📦 Real-time inventory with OSTA — OSTA delivers real-time inventory accuracy during trading hours, improving fulfillment and reducing stockouts.

💰 Down payment processing in-store — Store associates can manage and invoice down payments in one click, speeding up high-value sales and strengthening liquidity.

🎉 Omnichannel promotions in sales orders — Real-time promotion pricing ensures consistent offers across channels while reducing administrative effort.

Chapters:
00:00 – Welcome & Introduction
00:34 – Joule in assortment management
01:24 – Real‑time inventory with SAP Omnichannel Sales Transfer and Audit (OSTA)
02:24 – Selling from store with down payment processing
03:19 – SAP Omnichannel Sales Promotions in sales orders
04:00 – Summary & wrap-up

• Explore the SAP Cloud ERP 2602 Retail, Fashion, and Vertical Business operations release highlights: https://sap.to/6054hZ5be
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

#SAPCloudERP #ERP #Retail #Fashion #VerticalBusiness