tempuser_3711453211 - The World Management

09 December

Artificial intelligence (AI) is currently transforming the world of work. Investments are enormous and the technology is evolving rapidly—as we’re currently seeing with agentic AI.

Beyond the technologies being deployed, the ability to use them meaningfully in daily work is becoming central. This is also seen as the major challenge of AI adoption. Developing AI skills has thus become a strategic priority.

For SAP customers and partners, the question is how to upskill their teams effectively. Because without the right skills and abilities, the best software is useless.

Here you’ll find seven tips for developing AI skills specifically for the SAP context.

1. Learn the fundamentals of AI

There are many learning resources for the basics in the form of e-learning courses or webinars. Some are even free, such as many courses from SAP. We’ve compiled key AI learning offerings here: on AI in general, Joule, and SAP Business AI, as well as the important topic of ethics and responsible AI.

2. Self-assessment: Where do I stand?

Everyone should understand the fundamentals of AI; after that, you can deepen your knowledge in targeted areas. The SAP Business AI self assessment can help with this self-reflection. Here you can rate yourself in the areas of awareness, m, knowledge, and application skills. The topic areas include Joule, including copilot and agents; embedded AI; machine learning services on SAP Business Technology Platform; SAP Build and Joule Studio; responsible AI; and implementation of SAP Business AI. First results show that many respondents show a high motivation, while technical application skills still need more improvement.

3. Deepening by topic and role: Which AI skills are still needed?

Once you’ve assessed yourself as a team or individual, the various SAP learning offerings—information also available here on the SAP AI Training page—can help you create your own learning plan. Looking at the relevant topic areas, your own role, and preferred learning formats makes orientation and selection easier.

4. Set learning goals and document successes

Many people find it helpful to set concrete learning goals and schedule specific learning times; for example, in their own calendar. Documenting and reflecting on learning progress and “aha” moments also helps you and others, whether through blogs on SAP Community, a personal learning journal in digital notes, or simply verbally within your team. AI certification like for generatice A I developers might also be a more formal way to check and document your skills.

5. Learn from and with others

In peer learning, you learn through barcamps, workshops, discussion rounds, communities, study groups, networking meetups, or promptathons, a type of hackathon where small groups solve challenges from their daily work using AI tools. Along with SAP, companies like Deutsche Telekom and Continental are already using this format.

Learning through exchange in communities—such as the SAP Community on SAP Business AI with its many blogs and discussions—is another format for learning with peers. SAP Learning Hub also offers numerous AI live sessions led by SAP experts where you can ask questions.

6. Learn through experience and doing

With such generic technologies as AI, it’s important for everyone to explore for themselves where AI can help them and to try things hands-on. Whether in learning projects where you experiment with and reflect on new AI tools, or in team workshops. For workshops, the SAP AppHaus innovation toolkit with templates can help—including for Joule agent discovery, AI agent design, SAP Business AI design, and SAP Business AI exploration. Discovery and exploration should happen at the strategic level, but it’s also very helpful at the team level. The practice systems in SAP Learning Hub can also assist with hands-on practice as you see Joule and embedded AI features in many training systems.

7. Regularly review and update your AI skills: How can I keep up to date?

The field of AI is evolving rapidly, so regular learning, updating, and trying out new tools is essential. Podcasts, the resources mentioned in this article, SAP’s AI newsletter, and the diverse array of SAP events can help with this. Or why not build your own news-update agent for your own context?

Summary and outlook

AI learning in the SAP ecosystem is a business-critical, continuous task. You only understand AI by applying it and actively engaging with it. Additionally, it’s important to adapt to these new technologies—or even to completely rethink tasks and processes. Complete a self-assessment, create a learning plan by yourself and with your peers, and book the learning offerings relevant to you today.

Thomas Jenewein is a business development manager at SAP.

25 November

BUSINESS NEWS

Lithuania Hosts SAP CSR Pro-Bono Consulting Program

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The SAP Social Sabbatical for global engagement program is SAP Corporate Social Responsibility’s (SAP CSR) flagship pro-bono consulting initiative, where SAP employees offer pro-bono consulting to impact businesses like non-profits, social enterprises, and startups around the world. In July, the program took place in its 59^th location: Vilnius, Lithuania.

Indeed, Lithuania is fertile ground for social enterprises and impact businesses. At the end of 2024, Lithuania participated in the European Social Enterprise Monitor (ESEM) for the first time. The resulting report provided a comprehensive assessment of the current social enterprise environment in Lithuania and allowed for comparison with the 30 other European countries assessed. According to the ESEM report, there are about 200 social businesses in Lithuania currently, but the potential is 10 times that number.

“According to a study done by LISVA (Lithuanian social business association) in 2022, each euro invested into social enterprises yields a net benefit of €0.63, with positive effects,” Kristina Balčiauskaitė, local project manager for Pyxera Global, explained. “Approximately 60% of social enterprises in Lithuania operate outside major cities, being active in smaller towns and rural areas. This contributes directly to strengthening local economies, creates new jobs for underserved populations, and helps reduce regional disparities in economic development and access to services.”

As part of SAP CSR’s mission of powering equitable access to economic opportunity, education and employment, and the circular economy, the pro bono portfolio works with social impact businesses that are pursuing innovative solutions to societal issues. The impact businesses gain access to private-sector professional expertise, the opportunity to address critical strategic challenges, advance their service provision, and facilitate transfer of skills and know-how to their staff.

For the SAP Social Sabbatical program, SAP employees are placed in highly diverse teams to apply their skills and professional expertise in a unique, short-term assignment, solving concrete strategic challenges for client organizations, developing leadership skills, and advancing SAP’s purpose to help the world run better and improve people’s lives. The program has been running since 2012, and in that time worked with 619 client organizations across 61 host countries impacting 7 million lives.

Lithuanian impact businesses

For one month, 11 SAP employees worked with four Lithuanian impact businesses to help address unique challenges.

Looptex

Looptex is a circular fashion solutions platform on a mission to drive sustainable solutions and inspire the world to rethink, re-love, and recycle textiles. The startup gathers used clothing and other textiles in Lithuania and prepares them for resale and upcycling to give them a second life, managing the entire process from collection to recycling. The re-loved pieces are available for sale through an online store and brick-and-mortar locations. The SAP Social Sabbatical team helped optimize Looptex’s business model and processes, enabling it to grow and drive sustainability and social impact.

“Participating in the SAP Social Sabbatical program was transformative for Looptex. We’re usually immersed in doing and building, but this program gave us the rare chance to pause, get outside expertise, map our processes, analyze stakeholders and flows, and strengthen our resilience,” Erikas Marcinkevičius, innovation project manager at Looptex, said. “For an organization like ours, bringing something new to the market as a circular fashion platform, it was a huge boost to structure ourselves better at this early stage of the startup.”

OSMOS

OSMOS is a non-profit think-and-do tank that aims to become the leading hub for mutually-beneficial international partnerships in the Baltic States. Its Digital Explorers program fosters ICT talent exchange and cooperation activities between the Baltics and like-minded countries. Founded in 2015 as an Africa-oriented non-profit, OSMOS is now looking to bring its exchange expertise to other continents and countries. Working with the SAP Social Sabbatical team, OSMOS was able to explore its options to scale its positive impact.

“Working together with [the SAP Social Sabbatical team], we found the time to sit down and sketch out our future service portfolio aimed at the private sector,” Žilvinas Švedkauskas, managing director at OSMOS, said. “As a non-profit, we are used to complex grant writing and implementing projects with competing objectives. The SAP Social Sabbatical pushed us to think in a stricter way and clarify what are the main private sector demands we ought to target transitioning to a social venture, diversifying our revenue streams, and continuing connecting IT companies and talents from emerging markets at a greater scale.”

Ukreate Hub

Ukreate Hub is a Vilnius-based initiative dedicated to displaced Ukrainians in Lithuania, equipping them with the knowledge, skills, networks, and tools they need to unlock their potential for the future of sovereign, democratic Ukraine. The community strengthens the concept that Ukrainians abroad are not passive recipients of aid, rather agents of change who are building communities, strengthening resilience, and shaping democratic futures even while displaced. After two years of functioning under and being funded by a larger NGO (Open Lithuania Foundation), Ukreate Hub is on a journey to become a fully independent, community-based NGO and scale its vital work for the Ukrainian community in Lithuania. The SAP Social Sabbatical team helped Ukreate Hub develop a road map to accomplish just that.

“The SAP Social Sabbatical gave us the time and support to deeply rethink our mission and strategic direction. Over the course of four weeks, the program became not only a period of transformation for Ukreate Hub, but also a powerful experience of personal growth. It allowed us to pause, reflect, find new sources of inspiration, and develop a clear plan for transforming Ukreate Hub into an independent organization—a step that will strengthen our capacity and long-term impact in Lithuania,” Oleksandra Cherednichenko, project manager at Ukreate Hub, said. “We also found wonderful friends and like-minded partners within the SAP team. It was inspiring to combine business tools and approaches with the mindset of the non-profit sector—a true synergy of two worlds that opened new perspectives for collaboration and learning. We believe this experience will help us better support and empower the Ukrainian community in Lithuania, creating more opportunities for their growth and integration.”

Women Go Tech

What began in 2017 as a mentorship program for women in Lithuania has grown into a non-profit organization on a mission to help women in the CEE region navigate towards careers in tech. Women Go Tech offers courses and mentorship opportunities to its community of 29,000 women—which only continues to grow. With the guidance provided by the pro-bono consultants as part of the SAP Social Sabbatical initiative, Women Go Tech audited all its internal processes to identify opportunities for simplification and automation.

“This program gave us a much needed outside perspective that helped us see how we could work better together, share knowledge more openly, and solve problems faster,” Liucija Pažarauskė, operations manager at Women Go Tech, said. “The experts confirmed things we already knew but also brought fresh, actionable recommendations with practical tools we can actually use. We realize it won’t be a quick fix—it will take 6 to 12 months to fully implement—but we’re starting with small wins and building from there.”

Cross-cultural exchange via skills-based volunteering

The SAP Social Sabbatical program not only has clear benefits for the impact businesses, but for the SAP employees involved as well. Long-term career impact, influence on personal life, growth of skills and knowledge, increased community engagement, and an improved sense of purpose are all reported consequences participants have shared.

According to the SAP Social Sabbatical 2024 Annual Report, 99% of participants agree that the program helped them learn valuable things about themselves personally, and 92% agree that the program prompted them to search for other ways to get engaged in local or international communities.

“Participating in the SAP Social Sabbatical program was a transformative experience that challenged me to step outside my comfort zone and realize the power of collaboration and unlocking people’s hidden potential,” reflected Anita Fava, part of the Lithuania team and a senior product learning specialist at SAP. “This journey taught me that real growth comes when we dare to embrace uncertainty and lift each other up. It’s not just about helping or giving back—it’s about active listening, learning, growing together, and discovering new perspectives that shape not only our careers but our lives. By setting aside our egos, we open doors to possibilities far greater than ourselves, creating a wave of impact that reaches beyond what we could have imagined. I am deeply inspired and grateful for the privilege of being alive and contributing to something truly meaningful.”

Gillian Hixson is an integrated communications specialist for SAP News.

Top photo courtesy of Gillian Hixson

15 November

SAP PRESS

Business Object Interfaces in the ABAP RESTful Application Programming Model

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From a purely technical point of view, the interface layer for ABAP RESTful application programming model (RAP) business objects and the business object interfaces based on it are a special behavior definition with the interface type.

10 November

Video_SAPcomm

Demo: Low-Code Agent Builder | Build AI Agents Fast in Joule Studio | SAP TechEd 2025

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See how the agent builder capability in Joule Studio, part of SAP Build, lets teams design, test, and govern AI agents on SAP BTP – connected to SAP data with enterprise guardrails.

In this SAP TechEd demo, we introduce new agent builder capabilities in Joule Studio, part of SAP Build – a guided way for business technologists and IT to create enterprise-ready AI agents faster on SAP Business Technology Platform (SAP BTP). You’ll see how to define agent goals, add skills and policies with clicks (not complex code), and securely connect to SAP and non-SAP systems. The result: agents that automate multi-step tasks and write back to trusted SAP data, without compromising governance.

We walk through the end-to-end flow: configuring tools and data access, prompting with business context, and validating behavior with built-in testing and telemetry. You’ll learn how role-based permissions, audit trails, and policy controls help IT maintain oversight—while low-code building blocks help product owners, analysts, and citizen developers accelerate delivery alongside pro-code teams.

Whether you’re modernizing a backlog or piloting AI assistants in shared services, supply chain, or finance, this session shows a pragmatic path to measurable outcomes – keeping your core clean, your data protected, and your teams focused on higher-value work.

Speaker: Karishma Kapur, Demo Expert, SAP

00:02 – Create agent for Altinova in Joule Studio (vibe coding)
00:19 – Define instructions; credit data & external ratings; add SAP BDC data products
00:52 – Add system trigger for SAP S/4HANA with threshold for large inquiries
01:09 – Add background check via Perplexity (AI Foundation) & create web search tool
01:34 – Run the agent: checks new inquiry; results delivered to phone via SAP Work Zone/SAP Mobile Start

Watch all SAP TechEd replays: https://sap.to/605673o44
Explore Joule Studio: https://sap.to/605773o4f

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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/605273of6

#SAPTechEd #LowCode #AIAgents

01 November

Video_SAPcomm

SAP Datasphere: Top New Features | October 2025

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Explore the latest SAP Datasphere innovations from the October 2025 release—plus what’s coming at SAP TechEd!

The October 2025 release of SAP Datasphere brings a fresh wave of innovations that help business users simplify data management, streamline analytics, and prepare for what’s next. In this month’s episode of Top New Features, Klaus-Peter Sauer walks through key updates and previews what to expect at SAP TechEd 2025.

Discover how these new capabilities strengthen your data landscape and improve efficiency across your enterprise:
– Impact of Changes in the Source Objects of an Analytic Model – Understand how updates in source objects affect downstream analytics.
– Convert Data Flows into Replication and/or Transformation Flows – Simplify complex data integration scenarios.
– Technical User for Task Management via CLI – Improve automation and governance for data operations.
– SAP TechEd 2025 Preview – Get an inside look at what’s ahead for SAP Datasphere and SAP Business AI.

Whether you’re modernizing your data strategy or looking for quick wins in analytics performance, these features help you work smarter with a unified data foundation.

00:22 – Impact of Changes in the Source Objects of an Analytic Model
01:01 – Converting a Data Flow into in Replication and/or Transformation Flow
01:38 – Technical User to Manage Tasks via CLI
01:57 – SAP TechEd 2025
04:35 – Recap and next steps

To learn more about SAP Datasphere, visit: https://sap.to/60527GS38
Join our SAP Datasphere community to always stay up to date: https://sap.to/60547GS3E
Check out our product roadmap for SAP Datasphere: https://sap.to/60557GS31

#SAPDatasphere

21 October

BUSINESS NEWS

Driving Digital Transformation Forward: Why SAP Document AI Deserves Your Attention

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Leadership knows, and the frustration is real: Though the organizations take on different digital initiatives, manual tasks still slow down many processes. Across industries, organizations are still dealing with scanning manual documents, such as invoices, contracts, and forms.

According to a Gartner report, 70 to 80 percent of enterprise information lacks structure. This poses challenges for organizations that must unlock the potential and mitigate the risks of content to ensure data-driven decisions.

Take a simple, one-document example: It can cost up to $30 to process a single purchase order by hand. While this number seems small at first, it grows significantly when thousands of documents are processed every month over the years. And it doesn’t stop there—each manual processing increases the risk of errors and potential loss of hours on the mundane job, hence missed opportunities. This leads to a high cost of running “business as usual” and a drag on innovation.

SAP Document AI: rescue business process

Manually processing documents is not just error-prone; it is also slowing down the response to market shifts, dragging down the creativity of skilled workers, and posing real threats to businesses.

SAP Document AI enables efficient and agile paperless business processes. AI-powered solutions can speed up business document processing by up to 70 percent through automating the extraction, classification, and processing of data—imagine the boost in productivity, agility, and resilience.

This is not only theory. SAP Document AI is enabling leaders to deliver reliable answers because it is grounded in the comprehensive and up-to-date training data of actual quality certificates:

More than 180,000 annotated document pages
Over 105 million annotated characters
28 countries in the data set
More than half a billion unstructured documents processed each year

That is equivalent to approximately 8.5 years of manual information extraction and auditing, now available as a standard SAP cloud product.

Take De Agostini Publishing as an example. With SAP Document AI, the company is now saving around 500 hours per month, and more than 91 percent of purchase order-referred invoices are automatically processed. Read more about De Agostini here.

FRoSTA AG is one of the largest manufacturers of frozen foods in Europe. The company leveraged SAP Build Process Automation together with SAP Document AI, and it takes less than a minute to process an invoice from arrival to posting. Seventy percent of the invoices processed through automation are booked without any touch. What is even more interesting to note is that it took three months from project ideation to the go-live event. Read more about FRoSTA here.

More than 34,000 customers are already using SAP Business AI to transform the way they work.

From procurement and finance to HR and supply chain, SAP Document AI is changing how work gets done. It is natively embedded in SAP’s key platforms, making it easier for leaders to orchestrate truly intelligent workflows.

The road ahead: leading with certainty

Leaders know that change is the only constant. Digitizing more paper is not the future of document management. It’s about using unstructured data to our advantage. Looking at the road map, SAP Document AI will soon be able to handle even more types of documents. Enhancements such as vision-enabled information extraction, custom large language models (LLMs), and prompting are not too far off either.

Executive takeaway

Winning organizations do have one thing in common, and it is not the use of technology. They recognize that people drive business forward. By removing the manual burden, teams can be empowered to focus on what matters most: customers, strategy, and growth.

Leaders owe it to their teams to let them do what they do best, spending their time coming up with new ideas, making plans, and talking to customers. If employees are still buried in paperwork, it’s time to find out how much it really costs to wait. With SAP Document AI, companies can develop the kind of flexibility and strength that today’s markets need.

Learn more about the benefits and new possibilities for business with SAP Document AI.

Rashmi Kumari is a principal solution advisor at SAP.

14 October

SAP PRESS

What Are the SAP Fiori Apps for Accounts Payable?

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When it comes to managing invoices, payments, and vendor interactions in SAP S/4HANA, the right SAP Fiori apps can make all the difference.

14 October

BUSINESS NEWS

Leading HR with Confidence: Unlocking AI, Skills, and People Insights in the SAP SuccessFactors 2H 2025 Release

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In today’s world of constant change, HR leaders are being asked to do more than ever before: anticipate skills shifts, personalize the employee experience, and navigate complex regulations—all while staying agile in the face of accelerating business transformation.

SAP SuccessFactors HCM gives organizations the tools to lead with confidence. Part of the SAP Business Suite, SAP SuccessFactors brings together global core HR, AI-driven insights, and a unified skills foundation to connect people and processes, close skills gaps, simplify compliance, and build a workforce ready for what’s next.

With the second half 2025 (2H 2025) product release, we’re excited to introduce hundreds of new features and enhancements in SAP SuccessFactors, many enabled by AI. Together, these innovations help HR teams, business leaders, and employees work smarter, move faster, and stay future-ready.

Drive better people and business decisions

Data about people, skills, performance, and business outcomes exists everywhere, but without a clear view, it’s difficult to act. People Intelligence in SAP Business Data Cloud, now generally available, is designed to help organizations make better workforce decisions by unifying SAP and third-party data. Through intuitive dashboards, AI-assisted insights powered by Joule, and hundreds of HR metrics, leaders can now move from insights to action with unprecedented speed.

With pre-built use cases spanning critical areas like skills, compensation, recruiting, learning, performance, and succession, People Intelligence makes it easier to uncover trends, identify opportunities, and take action. By bringing together clean, centralized HR data and powerful AI, it equips HR and business leaders with the intelligence they need to drive meaningful workforce transformation.

Product screenshot: People Intelligence in SAP SuccessFactors

Build a future-ready workforce

To stay competitive, organizations must continuously evolve alongside their people. This release introduces new innovations that align skills, performance, and development with future business needs.

We are excited that the Performance and Goals Agent in SAP SuccessFactors is now available. This agent empowers managers to lead consistent, high-impact performance conversations by analyzing employee data, such as performance goals, activities and achievements, and continuous feedback, to create tailored conversation prompts for each employee. Using Joule, managers receive AI-guided insights like goal progress summaries, key accomplishments, growth focus areas, and development recommendations. Users can ask follow-up questions to dive deeper into any of these areas.

Product screenshot: Performance Goals in SAP SuccessFactors

Additionally, business rules integration in performance management support consistent and transparent performance reviews by automating feedback prompts and actions based on predefined conditions, such as dynamically exposing a comment field only when a rating condition is met.

Succession planning is also getting a boost with skills-based successor recommendations in SAP SuccessFactors Career and Talent Development, which analyzes skills, proficiency levels, and internal work experiences captured in employee growth portfolios to recommend potential successors who might have been overlooked using traditional metrics. And with the new person-based model for talent management, organizations can drive smarter talent decisions, faster reskilling, and greater workforce agility by unifying learning and talent data in a person-based view that follows employees across changing roles, teams, and assignments.

Enable agile and compliant HR

As regulations evolve and business needs shift, HR must stay both agile and compliant. This release introduces new capabilities to help teams adapt quickly while ensuring accuracy and trust.

The new SAP SuccessFactors Workforce Scheduling solution,available to early adopters in January 2026, supports optimized shift planning in manufacturing and other production industries by aligning workforce skills and staffing levels with operational demand. Geofencing in SAP SuccessFactors Time Tracking helps prevent fraud and ensure compliance by defining work site locations and ranges to govern where employees can clock in and out. SAP SuccessFactors Employee Central simplifies U.S. leave management by connecting with FMLA service providers to automate leave deductions and improve tracking accuracy.

Product screenshot: SAP SuccessFactors Workforce Scheduling

Across the suite, our updated home page delivers a more intuitive and personalized experience for users with streamlined navigation, targeted communications, and real-time insights across desktop and mobile.

Extend applications to easily adapt

As workforce expectations and business priorities evolve, flexibility is key. This release delivers new capabilities to help seamlessly connect and optimize HR processes, maximizing investments while supporting the changing needs of people and the organization.

SAP SuccessFactors Work Zone is now enhanced by Joule and generative AI to deliver faster access to information, improved self-service, and more informed decision-making. Joule streamlines tasks with role-based self-service, workflow automation, and real-time insights, while generative AI simplifies feedback, coaching, and goal updates with context-aware insights. Employees can also quickly find company-specific knowledge through Joule for accurate, relevant information when they need it.

Lead the future of HR

With the 2H 2025 release, SAP SuccessFactors HCM helps HR leaders navigate complexity with ease. By uniting global HR, AI-driven insights, and a unified skills foundation, organizations can make smarter decisions, develop future-ready talent, and stay agile in a rapidly changing world.

To learn about our latest innovations and enhancements, check out the SAP SuccessFactors 2H 2025 release brochure or watch the video.

Bianka Woelke is group vice president and head of Application Product Management for SAP SuccessFactors.

10 October

BUSINESS NEWS

New Joule Agents and Embedded Intelligence Supercharge Business Returns Across the Enterprise

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This week at SAP Connect, we introduced the next wave of business AI innovations to empower enterprises. We unveiled our newest Joule Agents, the concept of role-based AI assistants, and new embedded intelligence throughout SAP Business Suite.

New research shows how business AI delivers ROI

To better understand the opportunity to produce returns on investment from AI, SAP commissioned new global research that was shared at SAP Connect. In partnership with Oxford Economics, we surveyed 1,600 executives in medium and large enterprises across eight countries.

We found that today, on average, organizations are benefiting from a 16 percent return on AI investments—a number they expect to nearly double within two years. In addition to impressive financial returns:

94% of business leaders say AI is improving innovation within their organizations
87% say AI is improving customer engagement
78% believe AI agents have the potential to transform their business operations

Infographic: "Value of AI"; SAP & Oxford Economics research

New deep research and AI assistants in Joule expand what is possible

These innovations were engineered based on what our customers tell us they need: to act quickly, simplify complexity, and unlock better, data-driven decisions across the lines of business and processes that matter. But most of all, our customers need AI that drives significant, measurable business outcomes.

To help every organization accelerate returns on investment from AI, at SAP Connect we announced powerful new capabilities for Joule, which makes business data and the entire SAP Business Suite immediately accessible through the power of a simple conversation. And because Joule is grounded in your company’s data, it understands context and delivers insights that are specific, actionable, and relevant to your business.

Deep research in Joule, announced at SAP Connect, is a new capability expands what people can do within the Joule interface. It goes beyond quick answers to deliver strategic analysis, reporting, and synthesis in a single, connected experience. It brings together internal SAP data and external intelligence so people can ask complex questions and receive comprehensive research and recommendations—without ever leaving Joule. The deep research capability in Joule will be available in beta this December.

We also unveiled the new concept of role-based AI assistants in Joule, built to partner with people in their specific roles. These assistants connect to the right Joule Agents for the job, removing guesswork so teams can unlock new levels of productivity and insight. Whether it’s a finance leader forecasting working capital, a recruiter evaluating headcount needs, or a planner adjusting inventory, AI assistants surface the right intelligence, at the right time, in the right context. In the background, Joule Agents get work done for you.

These innovations mark the next chapter in how people interact with enterprise systems, helping every role across an organization seamlessly move from inquiry to insight to action.

New Joule Agents autonomously get work done

To help enterprises further accelerate business results, we introduced 14 new Joule Agents at SAP Connect. They help people coordinate, decide, and execute tasks with greater precision. Joule Agents are embedded across core business processes in finance, HR, procurement, and supply chain, in a way that only SAP—with our deep expertise in these functions—can deliver.

For example, rather than navigating multiple systems or running countless manual checks to release an order, a production manager—a key role in the supply chain function—will be able to turn to our Production Planning and Operations Agent, planned for general availability in the Q1 2026. They can simply ask Joule to do it, safely and in real time. The agent will validate and release orders when conditions are met, accelerating production start times and shortening order-to-delivery cycles.

Product screenshot: Joule Agent in SAP solution

And starting December 2025, with the general availability of Joule Studio, now in beta release, customers will be able to create and deploy custom Joule skills and Joule Agents tailored to their unique business needs. Agent builder in Joule Studio is your command center for designing, building, and deploying enterprise-ready custom Joule Agents using the same powerful SAP technologies—including SAP Knowledge Graph for deep business context, SAP Business Data Cloud for comprehensive data access across SAP and non-SAP sources, and SAP’s central identity and authorization services to ensure responsible agent behavior. These capabilities empower every enterprise to extend, customize, and personalize SAP Business AI solutions.

New embedded intelligence across SAP applications

To help our customers move faster and make better decisions where work happens, we continue to bring intelligence directly into the applications they rely on every day. These embedded capabilities extend the same AI-driven guidance that powers Joule Agents into core SAP solutions, enhancing user workflows with context, clarity, and automation. We will have more than 400 of these AI use cases by the end of the year.

Graphic banner: SAP Business AI works for you

For example, in SAP Engagement Cloud, starting in February 2026, AI will orchestrate personalized interactions across HR, marketing, and service, bringing harmonized data, relevant context, and better business outcomes into every engagement. In the SAP Supply Chain Orchestration solution, planned for general release in the first half of 2026, AI will predict shortfalls and fulfillment risks, helping planners simulate and respond with speed and precision.

Additionally, the rebuilt SAP Ariba source-to-pay suite, arriving in February 2026, brings a modern, cloud-native experience to every stage of procurement. Embedded AI guides people with intelligent recommendations, accelerates contract reviews, and surfaces supplier insights in real time. By simplifying sourcing decisions and improving compliance, it helps procurement teams strengthen supplier relationships and capture more value, faster.

Governing AI with visibility and control

As our customers continue to adopt these AI innovations embedded across their functions, we know they need transparency into how it operates, what it influences, and the value it creates. That is why we provide tools to give them the visibility they need to deploy AI with confidence and scale it responsibly.

SAP LeanIX AI Agent Hub helps CIOs and business leaders see their entire AI agents landscape at a glance. From one dashboard, they can understand where agents are deployed, what processes they touch, and how agents are performing. This allows teams to evaluate effectiveness, identify redundancies, and manage AI like any other enterprise asset: aligned to outcomes, governed by policy, and continuously optimized.

Product screenshot: SAP LeanIX AI Agent Hub

Complementing that, agent mining in SAP Signavio gives organizations a powerful way to analyze how AI contributes to process performance. It reveals how AI agents decide and act, flags bottlenecks and non-compliance, and uncovers where automation adds value and how to fine-tune it for efficiency and impact. Together, these tools bring clarity to what has often been a black box: transforming governance from reactive oversight into proactive optimization.

What’s next for business AI

At SAP Connect, we also shared a view into what’s coming and how our innovations will continue to redefine enterprise productivity. For example, we’re developing an outcome-driven user interface that adapts to context in real time. Instead of navigating menus or searching for data, people will simply express what they want to achieve, and the system will guide them through the right actions, insights, and tools.

We’re also extending Joule Agents beyond software into the physical world—connecting your company’s business intelligence to robotics and industrial systems. This opens a new frontier for automation, combining state of the art electronics that utilize physical AI tools, such as computer vision and collision detection, with AI agents capable of reasoning through complex goals and planning multi-step workflows. Reserve your place at SAP TechEd this November to learn more.

Graphic banner: Physical AI photo collage

Ready to start your AI journey?

We know AI is top of mind for most business leaders today. In fact, another finding from the research we commissioned with Oxford Economics is that 41 percent of tasks in global businesses will be supported by AI within two years—up from 25 percent today.

As you continue to explore what is possible with business AI, we’ll keep innovating to deliver systems that are intelligent by design, trusted in operation, and, most important, measurable in their impact.

For us, it’s all about what you hope to achieve. We’re proud to partner with you on your AI journey. If you’re ready to take the next step, here are three things you can do right now:

Learn how to bring the potential of AI into your organization by signing up for our Discover Joule Webinar Series.
In our Customer Success Collection, get inspired about what’s possible by exploring how leading companies are transforming with AI.
Watch SAP Connect virtual sessions, now available on demand, to see our latest innovations in action.

There’s more to come. Join us at SAP Tec hEd on November 4 for the next wave of AI innovations that will transform the enterprise.

Brenda Bown is chief marketing officer for SAP Business AI.

15 September

SAP PRESS

What Is the SAP Green Ledger?

by tempuser_3711453211 0 Comments

SAP Green Ledger as the central carbon accounting solution is built on SAP BTP as a true software as a service (SaaS) solution.