Trying to Balance Freedom and Structure in PLM? Here’s How 👀

In this short video, Sarah Mei Niesel from SAP talks with Klaus from Cideon Software & Services about how engineers can stay creative while keeping production processes connected, reliable, and efficient.

👉 Product Lifecycle Management Solutions from SAP: https://sap.to/6054CfIgO

Artificial Intelligence in SAP Cloud ERP 2602 | Release Highlights

Discover how AI in SAP Cloud ERP 2602 helps teams work smarter by embedding intelligence directly into everyday workflows, so you can resolve issues faster, streamline accounting, improve production efficiency, and automate routine tasks with more control.

In this highlight tour, Sang Dao (Product Manager, SAP Cloud ERP and SCM Product Success) uses his AI avatar to walk through four capabilities designed to reduce manual effort, speed up decision-making, and boost productivity across key business areas.

🤝 AI-assisted situation handling – Get personalized, context-aware recommendations to resolve business issues faster. Tailor guidance with your own business logic and enrich it with data sources beyond SAP Cloud ERP.

💸 Finance: Accounting Accruals Agent – Automate accrual journal entry preparation using historical data and your accounting policy documents. Receive pre-filled entries for quick review and confirmation—supporting a faster, less manual month-end close.

🏭 Manufacturing: AI-assisted production routing proposal – Accelerate routing creation by reusing similar routings based on material name, description, and BOM. Copy, edit, and finalize faster with improved consistency and fewer errors.

🤖 AI-assisted task automation in SAP Fiori – Create generative AI–powered smart helpers that execute multi-step, repetitive activities across SAP Fiori elements apps—while keeping you in control to review and validate changes before they’re applied.

Chapters:
00:00 – Introduction
00:30 – AI-assisted situation handling
01:10 – Finance: Accounting Accruals Agent
01:59 – Manufacturing: AI-assisted production routing
02:44 – AI-assisted task automation in SAP Fiori
03:33 – Wrap-up and where to learn more

• Explore the SAP Cloud ERP 2602 AI release highlights: https://sap.to/6055C4NWJ
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

Learn more about SAP Cloud ERP: https://sap.to/6057C4NWz

#SAPCloudERP #ERP #AI

Out-of-the-Box AI Agents, AI-Assisted Insights and Loyalty Tools: What’s New with SAP Customer Experience in Q4 2025

The recent holiday shopping season signaled a major shift in how people interact with brands, moving from traditional search toward conversational agents that do more than answer questions. These agents anticipate intent and orchestrate entire workflows: retrieving information, summarizing options, taking actions, and closing tasks.

Accelerate growth and deliver winning experiences with SAP CX

This isn’t just a consumer trend; it is reshaping engagement models across industries.

The Q4 2025 SAP Customer Experience (SAP CX) release propels this transformation further with new out-of-the-box agents designed for customer service and the ability to easily build custom agents with Joule Studio. Additionally, AI features like predictive segmentation and AI-assisted reporting expedite planning and decision-making—foundational catalysts for future-ready businesses.

With WalkMe Premium now available across SAP CX applications, teams can upskill and reskill with in-the-moment guidance. And SAP Customer Loyalty Management takes new engagement models to the next level, helping businesses strengthen relationships and drive long-term growth.

Here, explore more of the highlights from the Q4 2025 release.

Better customer engagement with out-of-the box agents and custom tools

With SAP, customer experience applications, data and AI come together as one—powered by SAP Business Technology Platform. Whether it’s resolving an issue or managing inventory, CX applications connected to SAP ERP keep processes running smoothly. AI agents take it further, by reasoning and acting directly in core processes, turning complexity into clarity. One of the most critical areas is in customer support.

  • Digital Service Agent: Deliver instant and accurate self-service by putting knowledge at customers’ fingertips. Deflect common inquiries, resolve complex questions with AI, and escalate seamlessly to human agents when needed—reducing contact center load while improving customer satisfaction.

    Digital Service Agent can be combined with Shopping Agent, creating one conversational AI that handles the entire journey—from product discovery and transaction to post-sales support. Customers can ask questions, get answers, and complete purchases in a single frictionless interaction. Together these agents unlock agentic commerce and intelligent service, which strengthens customer relationships and deliver experiences that truly stand out.

Product screenshot: Digital Service Agent
Digital Service Agent
  • Joule Studio, agent builder: Create custom, business-ready AI agents for SAP Customer Experience Cloud applications—fast and without complexity. Joule Studio, a part of SAP Build, gives developers a powerful low-code, no-code environment to create and deploy AI agents and connect them seamlessly to Joule, SAP CX apps and third-party systems. These agents can retrieve information, complete tasks, and run autonomous actions grounded in enterprise data from SAP CX, SAP Knowledge Graph, and non-SAP systems.

    For example, users can build a sales assistant agent that instantly pulls historical purchase records, analyzes buying patterns, and recommends the most relevant products or offers—helping sales teams increase conversion rates and shorten sales cycles. Learn how to activate Joule Studio and start building, testing, and deploying AI agents.

What’s New in SAP Cloud ERP 2602 | Release Highlights & AI Innovations

New year, new innovations: explore what’s new in SAP Cloud ERP 2602 – suite integration, embedded AI, and smarter everyday work.

Join Bert Schulze’s (SAP Cloud ERP and SCM Product Success) digital twin as he walks through a curated set of SAP Cloud ERP 2602 release highlights, spanning integrated business processes, finance, manufacturing, user experience, and transformation tooling. The focus: helping teams reduce manual effort, simplify integration complexity, and accelerate outcomes with a human-AI “duet” approach powered by Joule.

You’ll see how SAP Cloud ERP 2602 advances the SAP Business Suite experience with SAP-managed integrated business processes, designed to reduce the overhead of integrating and monitoring multiple cloud solutions. The video also showcases how embedded intelligent services are expanding across core ERP scenarios to bring automation and guidance into daily work.

🌐 SAP Business Suite – SAP-managed integrated business processes: Workforce management (SAP Cloud ERP + SAP SuccessFactors Employee Central) and operational procurement (SAP Cloud ERP + SAP Ariba)

🤖 Finance – Accounting Accruals Agent (beta): Agentic AI that interprets policies, analyzes historical data, and generates explainable accrual proposals for review and posting

🏭 Manufacturing – AI-assisted production routing proposal and copy routing: Recommendations based on material and BOM insights to speed routing creation and improve master data consistency

🧠 SAP User Experience – AI-assisted task automation (beta: Create “smart helpers” to automate routine multi-step tasks, while staying in control when data changes are involved

🛠 SAP Cloud ALM innovations: AI-assisted requirements generation plus enhancements for governance, test preparation, and APIs

00:00 – Welcome & what to expect
00:50 – SAP-managed integrated business processes
01:50 – Joule and embedded AI in SAP Cloud ERP
02:30 – Finance: Accounting Accruals Agent (beta)
03:14 – Manufacturing: AI-assisted routing proposals
03:54 – AI-assisted task automation (beta)
04:45 – SAP Cloud ALM innovations for transformation
05:39 – Wrap-up & next steps

• Get all the details about the new SAP Cloud ERP 2602 release from Bert Schultze’s blog: https://sap.to/6053CIrvR
• Join the beta testing for the AI-assisted task automation: https://sap.to/6054CIrvr
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

Learn more about SAP Cloud ERP: https://sap.to/6056CIrvp

#SAPCloudERP #SAPBusinessSuite #ERP

SAP S/4HANA Clean Core: Principles, Benefits, and Best Practices for a Future-Ready ERP

In today’s fast-paced digital economy, organizations are under constant pressure to innovate, remain agile, and reduce complexity—all while ensuring business continuity and operational excellence.

Inside the Architecture of SAP Integration Suite: How SAP BTP Enables Modern Integration

SAP Integration Suite functions as a centralized integration platform within SAP BTP, thereby empowering companies to implement comprehensive, flexible, and futureproof integration of cloud and on-premise systems.

What’s New in SAP Analytics Cloud | Deep Dive with Product Experts | Q4 2025

Join Product Marketing Manager Orla Cullen as she walks through the feature highlights from SAP Analytics Cloud’s Q4 2025 update.

00:00 Intro
00:26 Admin & Service Management
00:31 Home screen renewal – enhancements
04:00 Horizon theming availability
06:21 My Metrics for KPIs Monitoring (fka Watchlist)
10:21 Model Size Statistics and Analysis
13:42 Data Analyzer
13:47 Data Analyzer enhancements
18:49 Data Modeling
18:54 Data Export API – Master Data Hierarchies
22:53 Enterprise Planning
22:58 Compass: support for Seamless Planning
25:20 Data Actions: automatic dimension mapping for cross-model copy
26:58 Data Actions: input control binding for data action script object
27:48 Data Actions: sort parameters in the starter
28:12 Plan Entry: clean and replace for data file upload
30:37 Scheduling & Process Management: factory calendar
34:59 Live Versions in Planning
39:58 Validation Rules: extending single dimension reuse to 25 rules
40:18 Version Management: API to delete private versions
41:03 Version management: undo/redo on shared private versions
43:15 Microsoft Office Add-in
43:20 Microsoft Office Add-in (Excel)
51:42 Story Design
51:47 Named Color Palette
57:32 Story Extensibility
57:37 Add Hyperlink Support to Button Widget
59:26 Code-free configuration of pop-up open and close in story design time
1:01:41 Bookmark enhancement: enabling global bookmark creation without story edit permission
1:05:19 Providing script APIs to add, remove, and modify chart variance
1:08:36 Composites: Supporting where-used list functionality
1:11:10 Automatic Exposure of Script Object Functions for Reuse Across Multiple Stories
1:14:17 CSS enhancements : CSS class picker in styling panel
1:15:57 CSS enhancements: box-shadow and border-radius support for widgets in stories
1:17:30 Custom widgets: supporting account hierarchies in builder panel
1:18:21 Custom widgets: supporting dimension and measure input control
1:19:26 User Collaboration
1:19:31 Scheduling a story based on a SAP Datasphere live connection
1:22:35 Outro

For more on SAP Analytics Cloud, check out the release highlights page at https://sap.to/60577mlRf

Developer Demo: MCP AI Agents | VS Code, AI Core & MCP | SAP TechEd 2025

See SAP’s dev stack in VS Code with AI Core and MCP – build UI5/CAP apps faster using agentic assistants and SAP-delivered MCP servers.

In this SAP TechEd demo, we bring SAP’s developer experience together in one place – VS Code and SAP Business Application Studio – so you can work end-to-end across UI5, CAP, Fiori, ABAP, and HANA with a consistent, open-source IDE foundation.

You’ll meet Cline, an AI coding assistant powered by SAP AI Core to keep prompts, data, and usage inside the SAP BTP trust boundary. The assistant plans, executes, and fixes tasks while staying compliant and governed for the enterprise.

The star of the show is Model Context Protocol (MCP) support and SAP-delivered MCP servers (e.g., CAP, UI5, Fiori). Agents can consult authoritative documentation, understand your model, and perform actions—like generating a CAP service and a freestyle UI5 app—directly from VS Code. This aligns with SAP’s new agentic capabilities: Joule Studio for custom agents, open interoperability (A2A + MCP), and centralized monitoring so teams can build fast with guardrails.

For architects and developers, the takeaway is clear: SAP’s agentic stack connects your preferred IDE and assistants to governed SAP data and tools, accelerating delivery without compromising clean-core principles.

Speakers:
Nico Schoenteich, Developer Advocate, SAP
DJ Adams, Developer Advocate, SAP

00:02 – One SAP dev stack in VS Code & BAS
01:10 – Meet Cline: AI assistant in VS Code (AI Core)
01:57 – SAP connection: MCP servers (CAP, UI5, Fiori)
03:48 – Generate a UI5 app via CAP MCP → UI5 MCP
05:10 – Wrap: end-to-end assistant powered by AI Core + MCP

Watch all SAP TechEd replays: https://sap.to/605373hSc
Explore agentic capabilities with SAP Build → https://sap.to/605473hSY

Follow us on social:
LinkedIn: https://sap.to/605573hSl
Instagram: https://sap.to/605673hSm
Facebook: https://sap.to/605773hSW
Threads: https://sap.to/605873hSo

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/605973hSU

#SAPTechEd #MCP #VSCode

Use Natural Language to Cut Data Entry Time and Boost Efficiency in SAP Service and Asset Manager

Cut data entry time and boost accuracy with AI-assisted voice input in SAP Service and Asset Manager.

Empower your field technicians to work smarter, faster, and with greater accuracy. The latest SAP Service and Asset Manager update introduces AI-powered natural language processing, transforming how maintenance and service teams capture job data.

With the new AI-assisted job completion feature, voice input is automatically converted into structured text and stored locally within SAP Service and Asset Manager. When synchronized with the SAP Business Suite, this structured data ensures no critical details are lost, improving data quality and operational transparency.

By eliminating manual data entry, technicians can focus more on what matters—maintaining assets, resolving issues, and keeping operations running smoothly. AI enables seamless, hands-free reporting, minimizing downtime and creating a safer, more efficient work environment.

Built on the SAP Business Technology Platform, SAP Service and Asset Manager connects field operations with enterprise systems, providing the insights, mobility, and flexibility needed to run asset-intensive businesses more efficiently.

00:00 – Introduction
00:22 – AI-Assisted Job Completion Overview
01:10 – Voice Input to Structured Text
01:52 – Synchronization with SAP Business Suite
02:25 – Field Technician Benefits
03:00 – Data Accuracy and Efficiency Gains
03:40 – Closing and Call to Action

Discover how AI in SAP Service and Asset Manager empowers field teams to work faster and smarter: https://sap.to/6053AAR6X

#SAP #AssetManagement #BusinessAI

Demo: SAP Analytics Cloud + SAP Business Data Cloud Enhancements | SAP Connect

See how SAP Analytics Cloud and SAP Business Data Cloud work together to bring trusted data, AI, and analytics into one connected experience.

In this #SAPConnect 2025 demo, SAP experts showcase the latest innovations that make it easier than ever to access, analyze, and act on business data in real time. You’ll see how SAP Business Data Cloud provides a unified data foundation — securely linking SAP and partner systems — while SAP Analytics Cloud turns that data into actionable insights through intelligent visualization, planning, and predictive capabilities.

00:00 – Introduction: Bringing Analytics and Data Together
01:25 – Unified Data Foundation with SAP Business Data Cloud
03:10 – Enhanced Planning and Predictive Insights in SAP Analytics Cloud
05:20 – Real-Time Collaboration and Decision-Making
07:00 – Closing – From Trusted Data to Confident Action

Built on SAP Business Technology Platform, this demo highlights how data context, governance, and AI combine to power better business decisions. With seamless integration between SAC and BDC, teams gain a single source of truth, faster analytics performance, and the ability to plan, predict, and act — all within one intelligent ecosystem.

This is the next evolution of enterprise analytics: where every insight is connected, every decision is data-driven, and every action moves your business forward.

Watch the full keynote: https://sap.to/6055Asv2T
Watch all SAP Connect replays: https://sap.to/6056Asv2p
Explore SAP Business Data Cloud: https://sap.to/6057Asv2V

Follow us on social:
LinkedIn: https://sap.to/6058Asv2n
Instagram: https://sap.to/6059Asv2X
Facebook: https://sap.to/6050Asv2k
Threads: https://sap.to/6051Asv2Z

About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6052Asv2w

#SAPConnect #SAPBusinessSuite #AI

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