The company introduces a unified SAP Business AI Platform, deepening partnerships with Anthropic, Amazon Web Services, Google Cloud, Microsoft, NVIDIA and Palantir

ORLANDO — At SAP Sapphire in 2026, SAP SE (NYSE: SAP) introduced the Autonomous Enterprise to help enhance the world’s most critical business workflows, so that humans and AI work together to meet the accelerating demands of global business profitably, strategically and safely.

“For the mission-critical processes of our customers, ‘almost right’ just isn’t good enough,” said Christian Klein, CEO of SAP SE. “By uniting SAP Business AI Platform with SAP Autonomous Suite, we anchor AI agents in the business processes, data and governance so they can deliver accurate, compliant and secure outcomes, unlocking new sources of revenue and meaningful cost savings.”

The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite that executes core business operations and a new user experience that redefines how people work with enterprise software.

Introducing SAP Business AI Platform

SAP Business AI Platform is a new foundation for building and deploying enterprise AI grounded in real business context. SAP Business AI Platform now unifies SAP Business Technology Platform, SAP Business Data Cloud and SAP Business AI into a single, governed environment.

At its core is the SAP Knowledge Graph solution, which gives AI agents a structured map of business entities, processes and relationships across a customer’s SAP landscape. Joule Studio is SAP’s AI-first solution for building enterprise agents, applications and agentic workflows. Developers can build using the no-code, pro-code and AI frameworks of their choice on SAP-managed infrastructure that is secure, scalable and optimized for enterprise AI.

Deploying SAP Autonomous Suite Across Every Business Function and Industry

Building on this foundation, SAP also introduced SAP Autonomous Suite, which enables SAP’s existing business applications with AI agents capable of running processes from start-to-finish.

The suite will deploy more than 50 domain-specific Joule Assistants across finance, supply chain, procurement, human capital management and customer experience. These assistants will automate end-to-end processes by orchestrating a subset of over 200 specialized agents to execute precise tasks. For example, the new Autonomous Close Assistant can compress the financial close process from weeks to days by automating journal entries, reconciliation and error resolution across the entire process.

SAP also launched Industry AI, expanding its deep industry portfolio through seven autonomous solutions that will enable start-to-finish industry processes and embed sector-specific process logic, data models and regulatory requirements. At SAP Sapphire, SAP showcased its work with European energy giant RWE to leverage Industry AI, helping reduce unplanned downtime across its offshore wind turbines. With SAP’s Autonomous Asset Management scenario, AI agents are designed to analyze data from thousands of past incidents, identify the likely root cause and generate pre-filled work orders with the right tools and proven fixes from other sites.

Designing the Autonomous User Experience

The company also revealed Joule Work, redefining how users engage with SAP software. Instead of navigating individual applications and entering data across several screens, users will now interact primarily with Joule. By describing a desired business outcome, Joule will orchestrate the right combination of workflows, data and agents to get it done.

Joule Work goes beyond conversation, proactively surfacing relevant insights and automating routine tasks behind the scenes so work moves forward even when humans aren’t actively steering it. It will be available on desktop, mobile and voice across SAP and non-SAP systems.

Accelerating the Customer Journey Toward Autonomy with €100 Million Infusion

SAP evolved its customer and partner programs to help accelerate the organization’s journey to the Autonomous Enterprise. To catalyze adoption, the company has launched a €100 million fund for SAP partners to help customers deploy SAP-built AI assistants and agents. The fund is also available to partners that extend or build new partner agents on the new SAP Business AI Platform using Joule Studio.

SAP has enhanced its RISE with SAP and SAP GROW offerings to accelerate AI adoption. Both include access to the Joule Assistants portfolio; RISE with SAP customers will have three assistants activated within their first year, while SAP GROW customers receive full portfolio access at onboarding. SAP S/4HANA on-premises and SAP ERP Central Component (SAP ECC) customers are not excluded: those that commit to transitioning the majority of their current landscape to SAP Cloud ERP gain access to select AI scenarios, bridging the gap between their current landscape and their cloud destination

SAP also introduced new agent-led transformation tooling that can reduce ERP migration efforts by more than 35 percent, driving faster and more predictable projects by automating system analysis, code remediation, configuration and testing at scale.

Lastly, SAP announced a full slate of strategic partnerships across each category:

• Platform and suite partnerships include Anthropic, with Claude among the foundation models SAP’s AI platform will leverage to power Joule agents across HR, procurement and supply chain; Amazon Web Services, bringing zero-copy data integration between SAP Business Data Cloud and Amazon Athena; Google Cloud and Microsoft, enabling bidirectional agent-to-agent interoperability between Joule and external agent frameworks; Mistral AI and Cohere, delivering sovereign model options on SAP’s cloud infrastructure; n8n, providing visual AI workflow orchestration inside Joule Studio; NVIDIA, whose OpenShell provides the trusted secure runtime for Joule Studio; and Parloa, bringing AI agents into SAP Service Cloud to handle customer interactions with full access to business data and service processes.
• Implementation partnerships include Palantir and Accenture, partnering on complex data migration scenarios, and Conduct for AI-powered cloud ERP migrations.

Learn more in the SAP Sapphire 2026 Innovation News Guide.

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About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

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As we enter 2026, volatility and uncertainty have accelerated rather than eased, which puts additional pressure on global supply chains. At the same time, we are hearing from so many of our customers that technology is no longer just part of the supply chain story, but the solution to some of its toughest challenges. From geopolitical uncertainty to rising customer expectations, supply chain leaders are facing mounting pressure to deliver resilience, agility, and sustainability. The good news is that innovations like agentic AI and advanced analytics are no longer theoretical; they’re transforming workflows today, at scale.

The past few years have taught us that disruption is the new normal. Whether it’s global conflicts, raw material shortages, or sudden demand spikes, supply chains need to pivot faster than ever. That’s why this year, the conversation isn’t about incremental improvements—it’s about reimagining processes with intelligent technologies that anticipate, adapt, and act autonomously.

From complexity to clarity: how agentic AI changes the game

Agentic AI is reshaping supply chains, and we’re already seeing real value in practice:

• Supplier onboarding in hours, not weeks: Companies can drive substantial efficiencies by collaborating more deeply with their suppliers, such as material or logistics providers. AI agents autonomously validate supplier credentials, check compliance, and integrate them into your network, cutting onboarding time by up to 50%.
• Predictive maintenance and service that prevents downtime: Instead of reacting to failures, AI agents monitor equipment health and trigger proactive service, reducing unplanned outages by 30%.
• Autonomous disruption handling: When short-term disruptions or opportunities arise to demand or supply levels, AI agents evaluate events and alerts, model scenarios, and drive action while keeping humans in the loop. If critical inventory needs to be shifted for example, agents place orders automatically, optimizing stock levels and reducing lead times by 25%.

These aren’t distant possibilities—they’re real scenarios already piloted by SAP Supply Chain customers. AI isn’t replacing people; its amplifying human decision-making, freeing teams to focus on strategy rather than firefighting.

Why this matters: analyst rankings tell the story

SAP solutions underpin strategies that earned recognition in major 2025 analyst reports, including:

• IDC MarketScape for Multi-Enterprise Supply Chain Commerce Networks*: SAP was named a Leader for enabling real-time collaboration and orchestration across global ecosystems with SAP Business Network.
• IDC MarketScape for AI-Enabled Enterprise Asset Management Applications**: SAP was positioned as a Leader for innovations like predictive maintenance and agentic AI through Joule.
• Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises***: SAP was recognized as a Leader for integrating planning, manufacturing, and logistics with advanced analytics and AI.

These accolades aren’t just badges of honor. They validate the trust our customers and partners place in SAP and the impact we deliver together. They also reinforce a critical truth: supply chain excellence is now a boardroom priority.

Sustainability: from obligation to advantage

Sustainability isn’t just a compliance checkbox; it’s a competitive edge. More than 25% of global emissions are already taxed or regulated by trading systems. Circularity and carbon accountability have become core KPIs for supply chain leaders because responsible practices deliver measurable benefits. Meeting environmental, social, and governance (ESG) standards lowers regulatory and reputational risk, while optimizing logistics for lower emissions often translates into fewer miles traveled and reduced fuel costs. At the same time, customers and investors increasingly favor brands with transparent sustainability metrics, making it a powerful differentiator in the market.

SAP solutions help companies measure emissions, enable ESG compliance, and embed sustainability data deep into operational decision-making for procurement, logistics, dispatching, and planning. This turns sustainability into a lever for growth rather than a reporting exercise. In fact, companies recognized in Gartner’s rankings often cite sustainability as a driver of resilience and profitability. When businesses can prove carbon accountability and circularity, they’re not just meeting regulations, they’re building trust and unlocking new market opportunities.

Looking ahead: our 2026 roadmaps

In 2026, our priorities center on enabling supply chains that are more intelligent, more connected, and more resilient. We are deepening our investment in agentic AI to support end-to-end value streams such as integrated business planning, sales and operations execution, digital manufacturing, and logistics execution. The goal is to bring AI directly into processes where decisions are made so planning becomes more predictive and execution becomes more automated. Over time, organizations will entirely redesign workflows and decision-making processes for the true step-change in agentic AI.

We are also advancing our capabilities in supply chain orchestration. As global supply chains operate increasingly across networks, companies need a coordinated layer that unifies planning, procurement, manufacturing, and logistics with partner ecosystems. This year, we will continue strengthening how our solutions identify risks in the n-tier network of complex supply chains by synchronizing data, prescribing decisions and actions across the enterprise and the broader network, and helping customers manage disruptions end‑to‑end with greater speed and clarity.

Finally, we remain focused on data excellence. Reliable, harmonized data is essential for AI-driven decisions and for orchestrating the supply chain. In 2026, we are continuing to enhance master data consistency, improve network-wide data quality, and support AI‑ready data models that help ensure our customers can trust and operationalize their insights at scale.

Together, these areas form the backbone of the innovations we are delivering this year, with a clear aim of helping customers move from reactive operations to intelligent, proactive orchestration. But technology alone isn’t enough. The real magic happens when we collaborate with our customers and our partners, turning complexity into opportunity.

The takeaway: 2026 is about action at scale

The supply chain landscape is evolving faster than ever. Agentic AI, sustainability, and intelligent automation aren’t optional, but essential. Companies that embrace these technologies to truly evolve how they operate and take even complex decisions will lead in resilience, efficiency, and responsibility. Those that hesitate risk falling behind in a world where adaptability is the ultimate competitive advantage.

Don’t wait for disruption to force your hand. Build the capabilities now that will carry you through uncertainty and position you for growth. Learn more about SAP’s AI-powered solutions here.

Dominik Metzger is president and chief product officer of SAP Supply Chain Management.

*IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2025 Vendor Assessment, November 2025, IDC #US53010225
**IDC MarketScape: Worldwide AI-Enabled Asset-Intensive Enterprise Asset Management Applications 2025–2026 Vendor Assessment, December 2025, IDC ID # US52977525
***IDC Magic Quadrant for Cloud ERP for Product-Centric Enterprises, October 2025, IDC ID# G00826212