Agentic AI is changing what “great commerce” looks like, making experiences more personal for customers and operations more proactive for teams.
Watch how SAP Commerce Cloud helps teams respond fast to demand spikes and disruption with AI agents that recommend next-best actions, so customers stay happy and loyal.
Chapters:
00:00 – Agentic AI transforms the commerce journey
00:22 – Conversational discovery and one-click checkout (Jack)
01:20 – Social surge detected and fulfillment risk forecast
01:49 – Multi-agent mitigation simulation in Merchant Workspace
02:42 – Tariff disruption and next-best actions
03:20 – Loyalty-first intervention and automated thresholds
04:06 – Customer delight and continuous improvement
Learn more about SAP Commerce Cloud. 👉 https://sap.to/6055CL4VB
SAP has announced a final five months transition period for the usage rights of its Compatibility Packs for SAP S/4HANA on premise, moving the expiration date from December 31, 2025, to the end of May 2026.
Compatibility Packs provide temporary usage rights, allowing certain classical SAP ERP functionalities to operate within SAP S/4HANA, aiming to ease the migration and maintain business continuity for customers moving from SAP ERP to SAP S/4HANA.
For most of the Compatibility Packs, the usage rights end on December 31, 2025, which has been extensively communicated to customers, partners, and user groups and is documented in SAP Note 2269324.
To counter for the fact that despite the extensive communication several customers still need some more time to manage this transition, SAP is offering this final transition period in an effort to provide customers with greater choice and flexibility.
Accompanying this extension, SAP will offer tailored programs for customers that are moving to the respective SAP cloud solutions that replace the compatibility pack functionalities. We encourage affected customers to contact their SAP representative.
Stefan Steinle is EVP and head of Customer Support & Cloud Lifecycle Management at SAP.
Receive weekly news highlights from the SAP News Center in our newsletter
Discover how Rose+Krieger is transforming its engineering, product development, and manufacturing processes with SAP Integrated Product Development.
In this customer interview, Sarah Mei Niesel from SAP speaks with Heiko Ennen, Head of Digitalization and IT, about Rose+Krieger’s decision to adopt SAP’s public cloud strategy and how SAP Integrated Product Development enables a harmonized, integrated, and future-proof PLM landscape across the entire organization.
Chapters:
00:00 – Describe SAP’s portfolio for PLM in three words
00:12 – Introduction to Rose+Krieger
00:59 – Why did Rose+Krieger choose SAP?
01:30 – Favorite feature of SAP’s portfolio for PLM
01:42 – How is AI impacting daily work?
01:50 – What are the next steps with SAP solutions for PLM?
02:34 – Managing change and transformation
03:38 – Integrating AI capabilities from SAP
03:58 – Long-term goals
Explore PLM solutions from SAP. 👉 https://sap.to/6053CupV3
AI agents can’t just read data – they need to act inside your real IT landscape. In this clip, we explore why integrating with business systems, APIs, and processes is crucial for AI agents to achieve real-world impact in the enterprise.
🎧 Full episode → https://sap.to/605777IcB
#aiagents #EnterpriseAI #SAP
Skip the uphill struggle of software buying. Discover the faster, easier way to get trusted SAP solutions – on your terms.
Buying enterprise software shouldn’t feel like a mountain climb. At SAP, we believe in making digital procurement as smooth and straightforward as the technology itself.
In this short video, discover how you can explore, configure, and purchase SAP solutions in just three simple steps—directly through the SAP Store. Whether you’re a growing business or a global enterprise, the SAP Store gives you instant access to trusted, enterprise-grade software designed to help your organization run better.
Here’s what makes the SAP Store experience different:
– Simplicity and speed: Find and configure the right solution without lengthy procurement cycles.
– Transparent pricing: Know exactly what you’re getting, with no surprises.
– Enterprise trust: Every purchase is backed by SAP’s proven technology, reliability, and global support.
– Instant value: Get up and running faster with ready-to-activate solutions built for real business needs.
From finance to supply chain to analytics, the SAP Store offers a complete portfolio of digital solutions that fit seamlessly into your existing environment. You can search by industry, role, or business need—and purchase securely in minutes.
SAP Store is more than an online marketplace. It’s a simpler way to buy, try, and scale innovation with confidence. So you can spend less time climbing procurement hills, and more time focusing on what matters most: growing your business.
👉Explore the SAP Store today: https://sap.to/60507GgDE
00:00 – The Challenge of Buying Business Software
00:22 – A Better, Simpler Way
00:52 – Select, Configure, Purchase
01:00 – Trusted SAP Quality and Support
01:05 – Get Started on SAP Store
Finance leaders worldwide are reimagining how they run with Cloud ERP—and this week, Gartner recognized SAP (SAP Cloud ERP) as a Leader in the 2025 Magic Quadrant for Cloud ERP Finance.
We believe this recognition reflects SAP’s completeness of vision and ability to execute in the Cloud ERP Finance market.
Why we believe SAP Cloud ERP is recognized as a Leader
At the core of this recognition is SAP Cloud ERP, built on a unified, dimension-driven architecture that provides real-time planning and decision-making across global entities. With localization for 60 countries, embedded analytics to enhance compliance and controls, and advanced capabilities including treasury, subscription billing, and joint venture accounting, SAP Cloud ERP equips organizations to operate with confidence and scale with agility.
This recognition comes to life in the stories of our customers.
Customer spotlight: Bain & Company
One example is Bain & Company, a global consultancy that implemented SAP Cloud ERP to standardize and future-proof its finance foundation across 40 countries. By unifying core financial processes and adopting a “clean core” approach with minimal customizations, Bain accelerated its global close, strengthened governance with transparent KPIs, and simplified the integration of acquisitions.
As Stephen Mackey, EVP of Global Finance at Bain, explained that SAP Cloud ERP “was the best fit for Bain. It future-proofed our technology stack, enabled us to get the data we needed to make business decisions, and positioned us to grow.”
And from a CIO perspective, Ramesh Razdan added: “We wanted a platform that solves the problems of today and sets us up for the future. With SAP, we’ve built a strong foundation, and this is just the beginning.”
A key differentiator is the integration with SAP Build Process Automation, which enables customers to automate critical finance processes such as validating account balances, processing invoices, and reconciling payments. With prebuilt bots and no-code tools, CFOs can accelerate the financial close and improve efficiency, while laying the foundation for SAP’s next wave of AI-driven financial analysis and automation planned for 2026.
When we speak to customers about SAP Cloud ERP, they appreciate the seamless integration with SAP Business Technology Platform (SAP BTP), which allows them to extend, customize, and connect finance processes without disrupting their core. They highlight the leading capabilities delivered with Joule, enabling finance teams to gain natural language interaction, contextual financial insights, and task automation that reduce manual work and support faster, smarter decision-making.
Looking ahead
We believe being named a Leader in the Gartner Magic Quadrant for Cloud ERP Finance highlights SAP’s commitment to continuous innovation. From enhanced localization and compliance support to intuitive Fiori-based user experiences and embedded AI, SAP Cloud ERP is designed to help finance leaders stay ahead of regulatory, technological, and business change.
With SAP, CFOs can streamline operations, strengthen controls, and drive resilience — leading finance into the future with confidence.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP.
Deliver personalized, AI-powered learning experiences with SAP SuccessFactors and Degreed.
Your people have outgrown one-size-fits-all training. With SAP SuccessFactors and Degreed, organizations can now deliver personalized, AI-driven learning that aligns employee growth with business outcomes.
SAP SuccessFactors and Degreed combine to transform how employees learn, connect, and grow. Degreed curates content from 80+ providers and uses AI to match learners with over 39 million resources, creating customized learning journeys, personalized pathways, and cohort-based academies.
All of this data flows into the SAP SuccessFactors Talent Intelligence Hub, giving HR leaders the insights to align workforce development with business goals, track emerging skills, and power internal mobility.
This connected approach helps organizations make learning more strategic, scalable, and deeply personal, empowering people to grow and adapt continuously in the AI era.
For example, Ericsson used SAP SuccessFactors and Degreed to scale AI upskilling from just 300 to 30,000 employees globally, accelerating transformation and strengthening their innovation culture.
00:00 – Introduction
00:30 – The Challenge: Traditional Learning Limits
01:05 – Personalized Learning with AI
01:45 – SAP SuccessFactors + Degreed Integration
02:25 – Real-World Impact: Ericsson’s AI Upskilling
03:15 – Connecting Skills to Business Goals
03:55 – The Future of Learning at Scale
Learn how SAP SuccessFactors and Degreed enable smarter, personalized learning at scale: https://sap.to/6058AAKwi
See the biggest moments from Customer Experience Connect at #SAPConnect 2025 – where SAP leaders show how loyalty isn’t offered, it’s earned. From the first click to the final decision, seamless experiences build the trust that turns casual buyers into lifelong advocates.
In this highlight reel, SAP leaders share how we’re helping organizations transform every interaction into a moment of value. Through the power of connected data, intelligent insights, and AI-driven personalization, SAP is redefining how businesses understand and engage their customers — across marketing, commerce, sales, and service.
00:00 – Opening: Why Experience is the New Differentiator
01:25 – Jessica Keehn on the Future of Customer Experience
03:10 – Hagen Heubach on Connecting Brand, Data, and Trust
05:05 – Brenda Bown on the Human Side of Business AI
07:00 – Closing: Turning Every Interaction into Lasting Growth
Jessica Keehn, Chief Marketing Officer for SAP Customer Experience, opens the session with a clear message: modern loyalty is earned through relevance, transparency, and connection. Hagen Heubach, Chief Marketing Officer for SAP, highlights how brands can unify engagement across touchpoints by linking customer data with real-time insights. Brenda Bown, Chief Marketing Officer of Business AI, demonstrates how intelligence built into SAP solutions enables hyper-personalized experiences that scale — driving growth while maintaining trust.
Together, these highlights illustrate how SAP Customer Experience and SAP Business AI empower companies to create relationships that last. By connecting data, understanding intent, and humanizing every interaction, organizations can deliver the seamless, trusted experiences that define the next generation of customer loyalty.
Watch the full Opening Keynote: https://sap.to/6057AsQL5
Watch all SAP Connect replays: https://sap.to/6058AsQLg
Explore all customer experience and CRM solutions: https://sap.to/6059AsQL9
Follow us on social:
LinkedIn: https://sap.to/6050AsQLi
Instagram: https://sap.to/6051AsQLc
Facebook: https://sap.to/6052AsQLY
Threads: https://sap.to/6053AsQLl
About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6054AsQLm
See how you can build, customize, and deploy intelligent agents in minutes with Agent Builder in Joule Studio — SAP’s new workspace for creating AI solutions that work across the entire business.
In this #SAPConnect 2025 demo, SAP experts walk through how Joule Studio empowers users to design and train agents that understand real business context — connecting directly to SAP data, processes, and applications. With an intuitive, low-code environment, anyone can create task-specific assistants that automate workflows, streamline decision-making, and scale intelligence across the enterprise.
00:00 – Introduction to Joule Studio
01:05 – Creating a New Agent with Agent Builder
02:40 – Connecting Business Data and Context
04:15 – Testing and Iterating in Real Time
06:00 – Deploying Across SAP Business Suite
07:10 – Closing: Scaling Intelligence Everywhere
Throughout the demo, SAP’s product team shows how Agent Builder simplifies every step of the AI development process — from defining use cases and training data to testing and deployment. Built on SAP Business Technology Platform, Joule Studio ensures enterprise-grade security, governance, and integration, allowing teams to bring innovation to life without complexity.
This hands-on session illustrates the next evolution of SAP Business AI — where every employee can create, extend, and collaborate with intelligent agents that enhance productivity and deliver real business value.
Watch the full keynote: https://sap.to/6056AsvTp
Watch all SAP Connect replays: https://sap.to/6058AsvTn
Explore Joule Studio: https://sap.to/6059AsvTX
Follow us on social:
LinkedIn: https://sap.to/6050AsvTk
Instagram: https://sap.to/6051AsvTZ
Facebook: https://sap.to/6052AsvTw
Threads: https://sap.to/6053AsvTb
About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6054AsvTj
