SAP Bank Communication Management provides a centralized platform that plays a crucial role in managing various banking relationships and transactions, ensuring that financial activities are accurately reflected across the company’s accounts.
When it comes to digital transformation, having the right software is only part of the equation. Companies navigating the complexities of cloud migration also need a partner committed to walking with them every step of the way. This is where SAP Preferred Success services can drive momentum.
More than a support plan, SAP Preferred Success offers a guided, proactive success model that helps accelerate outcomes, reduce risk, and drive continuous innovation. As companies move to cloud ERP solutions, especially in regulated and complex industries, the services can become a strategic advantage in bridging the gap between implementation and long-term business transformation.
Technology implementation, even for cloud ERP with embedded AI and automation, can only take a business so far. To drive true business transformation, expertise is still essential.
SAP Preferred Success helps overcome challenges in realizing expected ROI and business outcomes, such as adoption gaps, siloed insights, and reactive operations that slow progress. The services can provide strategic support tailored to each organization with a structured engagement model, direct access to SAP experts, and proactive recommendations aligned with business goals.
For example, organizations can realize the full value of SAP S/4HANA Cloud Private Edition and other cloud solutions from SAP faster and with less risk by leveraging:
SAP Preferred Success can also deliver best practice guidance through structured success checks—touch points where SAP experts assess alignment with standard processes, identify risks, and provide tailored recommendations. This proactive approach supports a “keep clean, stay clean” strategy, helping customers safeguard system integrity and accelerate future innovation.
For IT teams, the services can decrease time spent on incident resolution while increasing system stability. Access to architectural reviews, upgrade planning, and expert troubleshooting enables a critical shift from reactive support to proactive innovation.
At the same time, business teams can be better positioned to adopt new features quickly, leading to higher productivity and measurable progress on strategic KPIs. SAP experts can assist in defining and tracking those KPIs from the beginning, helping ensure the technology evolves with the business. In addition, with each new release, SAP Preferred Success can provide guidance on how to adopt what matters most.
To see the services within SAP Preferred Success in action, let’s consider Eurofarma. Operating in more than 20 countries, the pharmaceutical company turned to SAP S/4HANA Cloud Private Edition to modernize and scale its operations. However, the turning point wasn’t just the technology but also the partnership through SAP Preferred Success.
As noted by William Almeida, operations support systems coordinator at Eurofarma, in a video:
“SAP Preferred Success has significantly impacted our operations by driving innovation and enabling us to fully leverage all the tools contracted with SAP. We share our business needs with them, and they connect us with SAP experts in each area. This partnership has been instrumental in improving performance, scalability, and our ability to utilize cloud-based tools, ultimately enhancing our overall modernization.”
SAP Preferred Success helped Eurofarma align its cloud environment with evolving business goals, optimize infrastructure, and adopt new tools more quickly. With personalized guidance, the company moved from reactive maintenance to proactive transformation—boosting its productivity, improving compliance, and building a stronger digital foundation for growth.
When embedded with purpose and backed by expert guidance, AI becomes more than a tool. It drives tangible business outcomes. Yet, most companies struggle to adopt the technology because they lack a clear path to value.
Although it’s designed to transform business operations with intelligent recommendations, automation of manual tasks, and foresight that once took hours to uncover, the full potential of AI requires more than flipping a switch.
SAP Preferred Success offers an AI acceleration path through its AI exploration service, designed to help organizations move from isolated pilots to strategic, embedded intelligence. The service can provide expert guidance to identify high-impact use cases, align capabilities to business goals, and help ensure secure, scalable adoption.
From streamlining financial close processes to enabling natural language interactions through the Joule copilot, companies can gain the insight and support needed to make AI truly work for their business. For industries where speed, compliance, and innovation go hand in hand, this level of enablement helps clear the way for a personalized, scalable approach to innovation.
Cloud transformation isn’t a one-time event; it’s a continuous journey. SAP Preferred Success can support every step, from go-live and scaling to innovation and evolution.
Whether the focus is on modernizing finance, optimizing supply chains, embracing generative AI, or shifting to a clean core strategy, SAP Preferred Success brings structure to transformation, clarity to complexity, and confidence to your most important decisions.
Ready to get more from your cloud investment? Find out how SAP Preferred Success services can help you get there.
Mine Ecevit is global lead for SAP Preferred Success Sales at SAP.
Andreia Bessa is global program lead for Global Customer Engagement and Services at SAP.
Global economic shifts and a surge in AI adoption are driving a dramatic increase in change and uncertainty. While we have long talked about the ways AI can augment jobs and the need for a deeper understanding of skills, this is no longer something that is coming in the future.
It is happening right now, and employees are feeling the impact. They are being asked to learn new skills and work differently, all while managing return to office and intensified geopolitics.
HR is at the center of it all – from responding to changing regulations in order to maintain compliance, to forecasting workforce needs and new skills gaps, to helping employees learn how to integrate AI into their roles. The reality is that HR is being asked to make informed and strategic decisions quickly and all employees are expected to work smarter and faster.
At SAP Sapphire, we announced several new SAP SuccessFactors innovations to support organizations in navigating this rapid change. These innovations leverage the power of SAP Business Suite – including our unmatched business data and AI – to further strengthen our global reach and connection across the enterprise that only SAP can provide.
SAP is leading the market with groundbreaking agentic AI advances, helping organizations accelerate business outcomes and deliver best-in-class employee experiences. Within SAP SuccessFactors HCM, AI is embedded across every product. Additionally, SAP’s AI copilot Joule is available on mobile and Joule understands more than 10 languages. Customers are already seeing incredible results.
At SAP Sapphire, we introduced the first of our HR agents, the Performance and Goals Agent, to give managers critical insights and drive more productive conversations with their employees. To put this into perspective, imagine you are a people manager. The Performance Agent, via Joule, can alert you that you have a performance review with one of your employees coming up but that they do not have any peer feedback. The agent can work on your behalf to collect feedback from your employee’s peers, summarize that feedback, and prepare you before your conversation.
With many more agents coming, these will collectively work together to reason and execute cross-functional, end-to-end processes.
Geopolitical instability is making workforce planning more challenging and unpredictable. Whether it’s in response to tariffs, regulations, or shifting business priorities, HR leaders need the ability to quickly access data and insights to make strategic recommendations.
People Intelligence in SAP Business Data Cloud is a new solution that transforms people, skills, finance, and other business data into readily available, AI-driven workforce insights. For example, HR and business leaders can ask questions like “Do we have the right mix of employees and contractors?” or “Which skills will be in high demand based on upcoming business initiatives?” With these insights, they can make proactive, informed decisions to take more strategic actions, drive higher employee engagement, and ensure compliance.
If the demand from employees and leaders alike is to facilitate ways for employees to work smarter and faster, automation and built-in guidance is key to helping them adopt new tools.
With WalkMe for SAP Successfactors HCM, we are helping organizations speed up adoption of SAP SuccessFactors solutions. Employees can receive contextual guidance and automation for critical HR workflows. At the same time, HR leaders can access insights on how employees are using these tools to understand where there may be gaps or challenges. No-code content creation tools make it easy to customize in-app guidance and optimize workflows, helping employees quickly adapt. This means more productivity, reduced training costs, and maximized investments – all in the flow of work.
We have also introduced a new HR service delivery solution, SAP SuccessFactors Enterprise Service Management, to accelerate ticket case resolutions. Employees can access more self-service tools to quickly get answers and resolutions. AI-driven case management tools, powered by core HR data, enable service reps to work faster and smarter — guiding them through complex scenarios with automation, dynamic forms, AI-generated case summaries, and email drafts — boosting efficiency, compliance, and resolution speed.
These new innovations are strengthening the entire SAP SuccessFactors HCM portfolio. AI is embedded, ubiquitous, and in almost all cases, accessible via Joule.
By combining business, HR, and skills data with unrivaled AI and fully integrated analytics, SAP is giving our customers the tools they need to keep up with the rapid pace of change. The impact? Employees and leaders can be more productive, make more informed decisions, and deliver more value.
Learn more about these innovations in these SAP Sapphire Virtual sessions: New SAP SuccessFactors HCM Innovations to Transform Your Workforce and How IBM and Standard Chartered are Transforming Work with SAP.
Learn how to simplify your journey with the new SAP Business Suite packages for core HR, talent acquisition, pay for performance, and learning and career development.
Dan Beck is president and chief product officer for SAP SuccessFactors.
Curious how SAP S/4HANA helps you anticipate future revenues and costs? Let’s explore predictive accounting and how it redefines forecasting in your financial reports.
Check out the latest feature highlights for the quarterly release cycle of SAP Analytics Cloud in Q2 2025 with Orla Cullen, Product Marketing Manager – Data & Analytics.
00:00:00 Intro
00:00:26 AI for Planning & Analytics
00:00:31 Analytical insights in Joule
00:03:12 Smart Insights
00:06:33 Data Analyzer
00:06:38 Data Analyzer enhancements
00:11:48 Data Modeler
00:11:53 Modeling: file repository storage of conversion tables
00:21:26 Modeling: user-managed unit conversions Warehouse in import connections
00:43:24 Enterprise Planning
00:43:29 Compass Updates
00:44:41 Multi Actions PaPM Step
00:47:37 Multi Actions: string and datetime parameter for API step
00:49:58 Multi Actions: showing usage locations
00:51:55 Plan Process Management: end-user management of calendar notifications
00:54:28 Version Management: extended API scripting by means of reference to PlanningModel object
00:56:02 Microsoft Office Add-in
00:56:07 Microsoft Office Add-in (Excel)
00:59:33 Microsoft Office Add-in (PowerPoint)
01:01:33 Geomap: Flow layer
01:03:07 Updated data label position for line-based charts
01:04:41 Story Extensibility enhancements
01:23:00 Story Presentation
01:23:05 Preloading and caching in the full viewer (embed and view mode)
01:24:54 Outro
For more on SAP Analytics Cloud: https://sap.to/6051NdtmF
When Bain & Company chose SAP S/4HANA as its new ERP, it took a page out of its own playbook to guide it through its implementation journey.
Learn more: https://sap.to/6042NEmj8
________________________
00:06 Introduction to Bain & Company
00:27 Previous ERP platform
00:38 Using Bain’s own playbook
00:58 The challenges
1:57 Fantastic journey
SAP BTP Innobytes – fresh, demo-focused #SAPBTP insights that you can quickly consume and easily share. A quarterly video series, sharing the latest hits and top SAP BTP innovations.
Q1 Innovation Key Highlights:
0:12 Holistic Views Across Processes
Learn more: https://sap.to/6110600bfY
2:07 ABAP Cloud Meets #SAPBuild Code
Learn more: https://sap.to/6050FVX60
3:39 #Joule for Developers
Learn more: https://sap.to/6051FVX6F
4:47 Reinventing Business Process with Joule and #AI Agent Builder
Learn more: https://sap.to/6052FVX62
6:32 New Adapters for Cloud Integration
Learn more: https://sap.to/6054FVX64
7:46 Knowledge Graph Engine in #SAPHANACloud
Learn more: https://sap.to/6055FVX6f
9:04 SAP Automation Pilot Catalog for Cloud ALM Ops
Learn more: https://sap.to/6056FVX6A
You might also be interested in:
SAP BTP Garage – monthly LIVE webinar with hands-on use case walkthroughs and demos: https://sap.to/6058tXhto
SAP BTP Talk Podcast – monthly podcast covering all things SAP BTP: https://sap.to/6059tXhtU
Dr. Autumn Krauss, Chief Scientist at SAP SuccessFactors, introduces the latest research report: The top 5 HR trends today – and HR’s guide to what’s next.
Key shifts in the workplace are afoot. Are you ready?
Discover HR’s role in helping businesses address this year’s top 5 trends – seemingly “evergreen” topics but all at critical inflection points.
Employee disconnect reaches a crisis, AI moves from hype to impact, and skill transformations see tangible progress.
Get the details: https://sap.to/6050FbUgm
Spent the day as an SAP Developer Advocate, and let’s just say—we had a few misconceptions. @sapdevs
Interested in developing with SAP? Start here: https://sap.to/6055FGVEv
#SAP #ABAP #developers #datalake #datamining #cloudcomputing
Managing recalls in the automotive industry is often costly and a logistical nightmare. German car manufacturers alone set aside reserves of €1.4 to €1.8 billion per year for such cases. However, thanks to a collaboration between SAP and Catena-X, significant cost savings can be achieved, and the efficiency of recalls can be drastically improved or avoided.
Catena-X is a collaborative data ecosystem developed specifically for the automotive industry as part of the Manufacturing-X program. It enables companies along the entire supply chain to exchange data securely without giving up their data sovereignty.
“Quality management is traditionally one of the areas where data exchange is associated with the greatest inhibitions,” explains Hagen Heubach, global vice president and head of Discrete Industries at SAP and a member of the Catena-X e.V. Executive Board. “Neither manufacturers nor suppliers like to talk about possible defects. Therefore, this was an obvious use case in the context of industrial data exchange with Catena-X, which also has significant financial implications.”
A concrete example of the success of this collaboration is a recall action in which a preliminary analysis showed that 1.4 million vehicles were affected. However, after the exchange of field and production data made possible by Catena-X, it turned out that only 14 vehicles actually had to be recalled. This precise error analysis was made possible by comparing field data provided by the OEM manufacturer and production data from the suppliers of the individual parts.
By using Catena-X and SAP Quality Management, errors can be detected early and recall actions carried out more precisely, leading to significant cost savings.
This bilateral exchange also strengthens the trust relationship between OEMs and suppliers. The technical requirements of Catena-X allow each partner within the ecosystem to make its data available to any other partner for a specific purpose and for a limited time. The sovereignty over the data remains with the one who shares it. Field data, or the data produced by the vehicle on the road, are particularly valuable for suppliers as they allow conclusions to be drawn about how their parts perform under different conditions on the road.
