A Look Inside the First-Ever #SAPConnect 🤝

That’s a wrap on our newest annual #SAPConnect event. If you missed it, don’t worry, because we’ll be back next October 5th – 7th, 2026, for you and all your lines of business. 😉

Catch up on all SAP Connect replays: https://sap.to/6057AqtTP

Future-Proofing Your Business with People Intelligence

In an era defined by constant disruption, business leaders face a formidable challenge: aligning their people strategy with business goals amidst unpredictable workforce dynamics. From surging turnover to rapidly shifting skill requirements, the pressure on human resources has never been greater.

The key to navigating this complexity and building a resilient, future-proof organization lies not in guesswork but in harnessing an organization’s most valuable and often underutilized asset: its people data. By adopting a data-driven approach to HR and talent management, HR can evolve from a reactive administrative function into a proactive, strategic driver of business success.

A unified view of your workforce

The first and most significant hurdle for many organizations is the prevalence of data silos. When critical workforce information is scattered across disconnected HR, finance, and operational systems, it is impossible to get a clear, holistic view of the organization. This fragmentation is a major barrier to progress, leading to inefficiencies and compromised decision-making and preventing leaders from seeing the critical connections between their people and business outcomes.

Establishing a HR analytics dashboard as single source of truth for all people-related data is the foundational step. By harmonizing data from across the enterprise, leaders can gain real-time visibility into workforce composition, compensation equity, and internal mobility. This unified view fosters a culture of transparency and provides the clarity needed to make confident, data-backed decisions about organizational structure and talent management.

Turning data into insight with AI

Simply collecting vast amounts of data is not enough. The true power is unlocked when that data is transformed into actionable, forward-looking intelligence. This is where artificial intelligence (AI) and people analytics become essential. The adoption of these technologies is accelerating as well. According to IDC’s Human Capital Management Survey, 59% of HR talent teams and people leaders are strategizing around new use cases for AI-backed workforce analytics.*

Take a data-driven approach to HR and talent management with People Intelligence

AI-powered applications can analyze complex data sets to identify patterns, trends, and provide tailored recommendations. This allows HR leaders to forecast talent upskilling and reskilling needs, identify employees at risk of attrition, and understand the drivers of engagement so they can proactively address issues before they impact the bottom line.

Driving strategic results across HR

When a foundation of unified data is combined with the power of SAP Business AI, the strategic impact can become tangible across all HR functions, driving better employee experiences.

First, consider employee engagement and retention. Disengagement is a critical issue, with companies facing a 92% likelihood of performance-related revenue losses when employees are disengaged.** A data-driven approach helps uncover the root causes of turnover by analyzing feedback, performance, and compensation data. This allows organizations to address issues related to skills, workforce composition, or compensation, improving retention and building a more engaged workforce.

Second, in the face of a growing skills gap, data is indispensable. The World Economic Forum predicts that 59% of the global workforce will require reskilling by 2030 to meet changing demands.*** The People Intelligence package in SAP Business Data Cloud allows organizations to map the skills their workforce has against the skills they will need, identifying critical gaps with precision. AI-enabled intelligence applications can then help create personalized learning paths for employees, ensuring that training investments are targeted, effective, and directly aligned with future business needs.

Finally, a data-driven strategy revolutionizes the hiring process. By analyzing metrics like time-to-fill, quality of hire, and source effectiveness, organizations can streamline recruiting, reduce bias, and make stronger hiring decisions. This not only enhances the quality of hires but also creates significant efficiencies and time savings, freeing up teams to focus on building relationships with top candidates.

The path to building a resilient and competitive organization is paved with data. By breaking down silos, leveraging the power of AI, and applying insights across the employee lifecycle, businesses can transform their people strategy. This evolution elevates HR into a critical strategic partner, capable of guiding the organization with clarity and confidence. In today’s landscape, a data-driven people strategy is no longer a future aspiration but a present-day necessity for success.

Interested in learning more about how People Intelligence can transform your HR strategy? Hear from experts on the latest trends shaping the future of talent and learn more about the latest AI and data-driven innovations in SAP SuccessFactors solutions.


Ponti Manolides is a growth priority marketing lead for Learning & Talent at SAP SuccessFactors.

Get the latest SAP news delivered to your inbox once a week

*IDC, “Spotlight: Optimize Engagement and Business Impact to Maximize the Potential of Your Talent Practice” August 2025.
**IDC, “Webinar: Reimagining Talent: The Power of AI, Skills, and People Intelligence,” 2025.
***World Economic Forum, “The Future of Jobs Report 2025,” January 7, 2025.

How Customers Win with SAP’s Proactive, Autonomous, and Seamless Support

SAP Business AI can boost productivity with technology that aligns with the AI strategies of our customers—ranging from building effective agents to managing intelligent systems.

Among the many announcements at SAP Sapphire in 2025, the company unveiled new innovations, partnerships, and integrations that can deliver real-time, proactive assistance. For example, SAP’s AI copilot Joule is now available to users across SAP and non-SAP systems. SAP also expanded its agentic AI footprint across SAP Business Suite by introducing Joule Agents for multiple use cases and an evolving AI Foundation as the AI operating system designed to simplify development, enabling developers to build, deploy, and scale solutions with ease.

Discover how the newest AI agents can help your whole business run faster

The impact of AI on the delivery of customer support at SAP

As announced in Q2 this year, SAP’s simplified, tiered, services-and-support engagement model will be generally available in early 2026. Here, SAP’s customer support is a centerpiece of the Foundational Success Plan, delivered via the proven SAP Enterprise Support offering included in every SAP cloud solution subscription. The Foundational Success Plan can support in-house teams by helping to onboard and run solutions, keep business continuity, and drive ongoing value. It includes customer self-service options, application lifecycle management solutions centered around SAP Cloud ALM, and preventative mission-critical support. With the plan, SAP turns on Joule for a customer’s business and supports the team ramp-up with learning journeys for SAP Business AI.

When it comes to customer support in general, agentic AI can redefine the support process by moving beyond scripted responses and basic automation. It can assess situations, make decisions, and take action—often before the customer even knows there’s an issue. SAP’s customer support harnesses agentic AI to help deliver smarter assistance, faster resolutions, and a stronger human–tech partnership.

We focus on elevating support experiences for customers and improving support delivery for engineers by employing a combination of agents and assistants. For example, we use autoresponders and smart log analyzers to help process issues, while configuration advisors, language services, and proactive notifiers can guide customers toward self-service solutions. At the same time, our support engineers rely on co-pilots to help summarize cases, recommend solutions, escalate using intelligence, assist with communications, and create a continuous feedback loop for learning. For strategic customer support, we use tools like feedback collectors to help capture customer insights and channel recommenders to help ensure that every interaction is handled in the right channel. Together, these innovations can redefine support as faster, smarter, and more human.

The impact for customers

When it comes to SAP Business AI, we build trust and create customer confidence by being relevant, reliable, and responsible. Unlike traditional AI that only suggests answers, agentic AI can reason, decide, and take action. For customers to feel confident, they expect accuracy, reliability, and transparency from the system.

As we support and guide our customers, we recognize that while agentic AI is a game-changer, it is not a magic pill. Coupled with ethical and responsible AI, real impact comes from SAP’s business expertise and a deep understanding of what our customers truly need. When knowledge is combined with AI to infuse autonomy and interoperability in our agents, we can unlock the ability to simplify processes, remove friction, and deliver experiences that feel effortless.

AI technology amplifies human insight and delivers delightful user experiences, but when it comes to business AI, it is our domain expertise that fuels SAP Business AI into a tool for creating genuinely easy, productive, and meaningful experiences for our customers.


Stefan Steinle is executive vice president and head of Customer Support & Cloud Lifecycle Management at SAP.

Get the latest SAP news delivered to your inbox on a weekly basis

Fun Engineering Challenges with #SAP Build – Our Team’s Unexpected Reactions 🫣 | Unlocking SAP BTP

What happens when engineers face a challenge they didn’t expect? Watch how our SAP team reacts—and why moments like this spark innovation.

See more behind the scenes in the full episode: https://www.youtube.com/watch?v=Mce8bjyB1sE

#SAP #Innovation #Engineering

Sesajal’s Digital Transformation: Innovation Journey with SAP Build and SAP AppHaus

Headquartered in Guadalajara in central Mexico, Sesajal S.A. de C.V. is a leading manufacturer of high-quality products derived from oilseeds, using raw materials grown in the country.

RISE with SAP: Access continuous innovations by modernizing to SAP Business Suite

The company produces healthy vegetable oils, oilseeds, creams, and spreads while maintaining a strong commitment to environmental sustainability. With a presence in over 32 countries and a team of more than 2,000 employees, Sesajal is a beacon of excellence in the food industry.

The RISE with SAP customer has a long history of working with SAP solutions and took a major step forward in 2024, migrating to SAP S/4HANA Private Cloud and integrating SAP Build as its primary tool for extending business applications. Sesajal used SAP Build Process Automation to integrate AI-powered workflow automations, enabling smart decisions based on data insights.

Partnering with SAP for transformation

Leading Sesajal’s journey into digital transformation is Chief Innovation Officer Alfonso Cedillo Navarro, who has been at the forefront of implementing technology-driven solutions to enhance operations and deliver value to customers around the globe.

The use of SAP Build has proven to be transformative, enabling the creation of user-friendly business applications and streamlined key processes like vendor creation.

One of Sesajal’s standout projects involves a solution built with SAP Build that integrates seamlessly with the SAP S/4HANA system, enhancing usability and efficiency.

Solution diagram Sesajal 2025

Collaborating with SAP AppHaus

A pivotal moment in Sesajal’s journey was to start collaborating with the SAP AppHaus team. Known for its human-centered approach to innovation, the team helped Sesajal unlock new opportunities brought about by SAP Build.

“Working with the Sesajal team was truly inspiring,” shared project manager Mirela Viersa, a customer solution adoption specialist at SAP AppHaus. “Their openness to innovation and dedication to creating real value for their users made this collaboration a success. By applying a human-centered approach, we were able to co-create solutions that not only streamlined processes, but also delivered tangible benefits — all while keeping the core clean. This project is a testament to what’s possible when technology and people work hand in hand.”

Within the SAP Build starter kit program, the Sesajal team received comprehensive training along the SAP AppHaus methodology. They embarked on a design thinking process to identify a business use case, eventually developing a proof of concept tailored to their needs.

“The SAP AppHaus team is incredible to work with,” Cedillo Navarro said. “Their human-centered methodology helped us identify the right business use case and build a proper prototype. It’s a phenomenal way to connect business and user needs, saving time and adding more value to users.”

Redefining innovation

By combining the power of SAP Build with the SAP AppHaus approach, Sesajal has found a way to address real business challenges through technology. From simplifying processes to creating tangible results, these tools are reshaping how the company operates.

Reflecting on his experience, Cedillo Navarro noted, “Leveraging the SAP AppHaus approach and SAP Build allows us to develop applications that tackle real business challenges while utilizing the best of modern technology. It’s innovation at its finest.”

Sesajal’s digital transformation journey is a testament to the potential of human-centered design and advanced technology. It demonstrates how collaboration and the right tools can drive meaningful results, setting the stage for continued innovation in the years to come.

Sign up for the SAP News Center newsletter to receive stories and highlights in your inbox each week

From India to the World: SAP Labs India Opens Second Campus in Bengaluru

This month, we marked a defining milestone not just for SAP in India, but for the company globally. With the inauguration of SAP Labs India Innovation Park, we have added a new chapter to our 27-year journey in India — a journey shaped by innovation, guided by purpose, and powered by the incredible potential of India’s talent.

The SAP Labs Network exemplifies SAP’s culture of innovation throughout the world

Strategically located near the Bengaluru International Airport, this is now one of SAP’s largest campuses worldwide, designed to house more than 15,000 professionals. But this is more than just a campus; it’s a statement of intent — a €194 million investment into the future of innovation.

As SAP’s largest R&D hub outside Germany, India plays a pivotal role in how SAP innovates, builds, and scales enterprise technology for our global customers. From pioneering AI solutions and next-gen applications to delivering mission-critical services at scale, teams in India sit at the very heart of SAP’s transformation agenda.

This new campus — our second in Bengaluru — is a space designed to match that ambition.

At the inauguration ceremony, held August 5, I was joined by SAP Executive Board Member Thomas Saueressig; SAP Supervisory Board Member Gerhard Oswald; Clas Neumann, head of the SAP Labs Network; Karnataka Chief Minister S Siddaramaiah; Government of India IT Minister Ashwini Vaishnaw; Karnataka IT Minister Priyank Kharge; and German Ambassador to India Dr. Philipp Ackermann, along with other key stakeholders from the region. 

Where innovation meets purpose

Each square foot of the innovation park has been crafted with intent. At the core of the design is a belief that innovation thrives in environments that foster trust, collaboration, and well-being. From our fully autonomous S.Market, an AI-powered micro-market showcasing SAP retail solutions in real time, to India’s second SAP Experience Center location, where customers can engage with live enterprise scenarios, this campus is a living laboratory of SAP technology in action.

“This campus is a strategic asset in SAP’s global portfolio, enabling us to lead with innovation and purpose,” Saueressig, said. “It is a global innovation hub that will help our customers move from insight to action with enterprise-grade AI, data, and application created right here in India.”  

Equally, this campus reflects SAP’s deep commitment to sustainability and inclusion. A 2.5-acre eco-pond for rainwater harvesting, solar infrastructure, and smart waste management all help reduce our environmental footprint. Inclusive design features such as tactile pathways, braille signage, auditory cues, gender-neutral restrooms, and wellness-focused spaces — from sensory rooms to nap pods — ensure individuals are empowered to thrive.

Accelerating talent and research partnerships

As we celebrated the launch of this new campus, we also reaffirmed our commitment to shaping the future workforce and research ecosystem.

We announced the AI Career Accelerator program in partnership with EduBridge, aimed at training more than 400 students from underserved communities for AI roles. We expanded our academic collaborations with institutions like Gati Shakti Vishwavidyalaya, IIT Madras, and the Technical University of Munich to focus on applied research across quantum computing, health tech, and physical AI.

These partnerships are not just about knowledge transfer; they are about co-creating the future of enterprise technology by fusing academic rigor with real-world impact.

India’s role in SAP’s global innovation engine

India’s technology story is unlike any other — it is not only about scale; it’s about transformation. From government digital initiatives to startup ecosystems and from deep-tech research to the democratization of digital skills, India continues to redefine what is possible.

At SAP, we have had the privilege of witnessing — and contributing to — this journey over nearly three decades. Today, more than 17,000 SAP employees in India drive innovation across product engineering, customer services, and cloud delivery. Together, they form a backbone of our global strategy.

The SAP Labs India Innovation Park stands as a symbol of this shared journey, a space where we will imagine what’s next, build with purpose, and innovate for impact. It is a physical manifestation of our belief in India’s role as a global innovation epicenter.

As we look ahead, our focus remains clear: to deliver breakthrough technologies that help the world run better and improve people’s lives. And we are proud to do it — with India at the heart of it all.


Sindhu Gangadharan is managing director of SAP Labs India and head of Customer Innovation Services at SAP.

Subscribe to the SAP News Center newsletter to get stories and highlights delivered to your inbox each week

Images courtesy of SAP Labs India.

SAP Taulia: Annual Savings of €8 Million Possible

SAP acquired Silicon Valley-based Taulia in March of 2022. Three years on, the fintech is helping customers unlock liquidity, and save big on costs as a result. Thomas Mehlkopf explains how.

SAP Taulia: Enabling customers with more flexible access to liquidity

The SAP Taulia portfolio offers solutions for working capital management and supply chain financing, as well as a network for buyers, suppliers, and financial institutions.

Mehlkopf is global chief revenue officer for Treasury and Working Capital Management at SAP, and is responsible for marketing and rolling out the solutions for these domains to customers.

Q: Three years ago, we announced that the Taulia products would be integrated into the SAP portfolio. What’s the status?

A: After acquiring Taulia, we pushed ahead with three main priorities to align with SAP Business Suite. The first was the integration of the portfolio into SAP Business Network so that, where suppliers and buyers both run SAP Taulia solutions, they can utilize the network to benefit from early payment options and supply chain finance.

We also worked on integrating the solutions into SAP S/4HANA Cloud Public Edition and released the SAP Taulia solutions for receivables financing and payables financing on SAP Cloud ERP in February 2025. These are particularly relevant for small and midsize enterprises that want to grow and that need quicker payments to do so. The current focus is on the U.S., Canada, UK, DACH, and Singapore markets, with the goal of making this functionality available in additional countries soon.

Our third priority was to embed SAP Taulia Virtual Cards into SAP Ariba solutions. The cards enable buyers to pay their suppliers sooner — even before they issue an invoice — using a “pay on purchase order” transaction. This ensures that the supplier in question has sufficient cash flow to fulfill the order.

Back in 2022, Taulia was described as a growth opportunity for SAP and for customers. Could you tell us how SAP Taulia is performing?

SAP Taulia already has several customers that finance billions through the platform, thereby improving both their own liquidity and that of their suppliers. My team’s objective is to increase that number and to continue scaling up, and we’re making good progress. Over the last three years, the volume of transactions processed with SAP Taulia has risen steadily from US$500 billion to US$800 billion.

Customers are benefiting from this progress: one large enterprise in the oil and gas industry saved almost €700,000 within a single month of going live. Extrapolated to a full year, that’s annual savings of almost €8 million. So, the business case for customers is definitely there.

You presented the first AI use case in SAP Taulia at SAP Sapphire in 2025. Can you tell us about its value for customers?

The AI use case relates to our “insight to action” approach and helps companies plan and improve their cash flow. SAP Taulia has already been using artificial intelligence for some time to forecast supplier behavior around early payments. By combining this insight with data from an app on SAP Business Technology Platform that provides transparency on free cash flow, the AI use case will give customers tips on how to improve their liquidity. It also runs through various scenarios showing them ways to influence it. Information like this is especially important for CFOs — never more so than in times of uncertainty.

Are there any other recent announcements you would like to share?

Yes, another important update is that SAP Taulia is now part of SAP’s cloud ERP packages for the public cloud, SAP Finance Base and SAP Finance Premium, as well as the private cloud, SAP Cloud ERP Private. This means that we can quickly show customers the positive business case for their transformation of using SAP Taulia to improve their cash flow and achieve savings.

In times of global crisis, trade tariffs, and supply chain disruption, why are the SAP Taulia solutions so vital for cash flow?

Cash is still king, especially in a crisis. An article published recently in German business newspaper Handelsblatt reported that net debt among the 40 companies on Germany’s DAX stock market index has increased eight percent to €227 billion since the pandemic. Clearly, financing is a major issue, particularly given that interest rates have risen so sharply. Many companies borrowed when interest rates were low and are now having to refinance their loans at higher interest rates, which puts enormous pressure on their finance teams. SAP Taulia solutions can help by providing the funding that businesses need.

Given the impact that trade tariffs have on the supply chain, it is vital that companies carry out liquidity planning and scenario analysis. They need to think about where they will manufacture their products in the future, what effect that choice will have on revenues, and how they can use SAP Taulia to improve their cash flow.

Which reference customers are already benefiting from this?

SAP Taulia customers include Henkel, Airbus, Nissan, AstraZeneca, Kimberly-Clark, and Bridgestone.

One customer has enabled early payments to suppliers totaling over €5 billion since the start of the program, which has led to an improvement in cash flow of more than €1 billion during this period.

Your pledge is “to create the future of finance together.” What does that involve?

We want to team up with our partners and customers to influence the transformation of corporate finance. That includes working with banks and implementation partners and integrating SAP Taulia into a swathe of SAP solutions. Together, we offer customers a comprehensive portfolio of treasury and working capital solutions, ranging from payments and cash management to financial risk management.

One key aspect of our road map is our treasury and payment portfolio, which covers topics such as the future of payments. We are also working to integrate new technologies, including blockchain and digital currencies, so that we can offer our customers innovative payment and financing solutions.

SAP Taulia: learn more

In March of 2022, SAP completed its acquisition of Taulia, a market leader in working capital management and supply chain financing offering a network for buyers, suppliers, and financial institutions.

The purpose of working capital management is to safeguard and optimize a company’s working cash flow. It helps businesses utilize their assets effectively and maintain sufficient liquidity to meet their short-term business objectives and financial obligations.

By managing their working capital effectively, businesses can free up cash that would otherwise be trapped on their balance sheets. This may in turn mean that they can reduce the need for external loans, expand their business, finance mergers and acquisitions, and invest in research and development.

Compared to other methods of generating liquidity, working capital management offers distinct advantages for businesses because it is directly linked to the receivables and payables transacted between buyers and suppliers. Smaller suppliers especially benefit from being able to prevent financing gaps by taking out loans from partner banks at rates normally enjoyed by large enterprises. Overall, working capital management strengthens the buyer-supplier relationship and creates a financial win-win for both parties.

SAP Analytics Cloud: Top 5 New Features in Q3 2025

Check out the Top feature highlights for the quarterly release cycle of SAP Analytics Cloud in Q3 2025 with Orla Cullen, Product Marketing Manager – Data & Analytics.

For more on SAP Analytics Cloud: https://sap.to/6059fXtLz

Read more on the blog:
https://sap.to/6050fXtLM

00:00 Intro
00:47 AI-assisted advanced formula generation
01:24 AI-assisted chart summary in Microsoft PowerPoint
02:34 AI-assisted commenting
04:22 New Home Page
07:19 New Table Experience
09:52 Outro

#SAPAnalyticsCloud

How KPMG Transforms SAP Consulting with Joule: Generative AI & Business Data Cloud in Action

Discover how KPMG is revolutionizing SAP transformations with Joule for Consultants and SAP Business Data Cloud. In this exclusive interview, KPMG leaders share how generative AI empowers consultants with instant, expert-level SAP knowledge – accelerating project delivery, boosting accuracy, and delivering more value to clients. KPMG leverages curated, up-to-date best practices and seamless SAP/non-SAP data integration to redefine advisory services and drive next-generation business outcomes.

Learn more: https://sap.to/60514plDU

0:00 – The Power of Technology in SAP Transformation
0:16 – KPMG’s Commitment to Innovation
0:28 – Equipping Consultants with Joule AI
0:46 – Instant Access to SAP Knowledge & Best Practices
1:10 – Boosting Speed & Accuracy for Clients
1:16 – Integrating SAP Business Data Cloud
1:33 – The Future of Advisory: AI-Driven Transformation

#Joule #SAPConsultant @kpmg

SAP Unveils AI-Powered Innovations for Network-Centric Supply Chain Management

As I reflect on this year’s SAP Sapphire event, I’m filled with excitement about the future of supply chain management.

Newly unveiled innovations and partnerships revolutionize the way work gets done

The innovations we unveiled represent a fundamental shift in how businesses can approach their operations in an increasingly complex global landscape. The positive energy from our customers and partners reinforces my belief that we’re on the right path with our AI-first, suite-first, network-centric strategy.

Unifying the supply chain ecosystem

The cornerstone of SAP’s latest offerings is the significant enhancement to the SAP Supply Chain Management and SAP Cloud ERP solutions. These improvements create a more unified and intelligent ecosystem for supply chain management, addressing the multifaceted challenges businesses face today.

Key innovations strengthen end-to-end business processes in SAP Business Suite. The simple handover of complex product data — such as bill of materials, recipes, or material price estimations — streamline the transition from product development to production with SAP Integrated Product Development. Additionally, the integration of service orders into SAP Digital Manufacturing enables advanced manufacturing processes for service and repair processes. Changes in production orders are seamlessly synchronized with the shop-floor execution for highly adaptive processes.

Launched in February, SAP Business Suite is a comprehensive set of integrated solutions, combining cloud ERP, business applications, SAP Business Data Cloud, and SAP Business AI – powered by the SAP Business Technology Platform. At Sapphire, SAP introduced cloud suite packages designed to align with specific line-of-business needs. The SAP Business Suite package for SAP Supply Chain Management offers a comprehensive, AI-driven, and network-enabled solution to help customers integrate data, operational processes, and supply chain functions, delivering greater flexibility, transparency, and responsiveness while supporting sustainability initiatives and metrics.

The introduction of smart guided execution in SAP Digital Manufacturing supports compliant manufacturing in life sciences, chemicals, and regulated fast-moving consumer goods businesses, through intelligent process guidance and a new electronic batch record system. This helps ensure traceability and compliance while reducing errors and improving overall production quality.

Customers in asset-intensive industries, such as utilities, travel and transportation, and energy and/or natural resources, benefit from advanced asset health monitoring capabilities in SAP Asset Performance Management.  An enhanced management of time series data  and Internet of Things (IoT) device integration is enabled based on SAP’s partnership with Cumulocity. This allows businesses to leverage real-time data for predictive maintenance and asset optimization, potentially reducing downtime and maintenance costs.

By introducing connected supply chain processes that bridge various SAP applications and cloud ERP, SAP is offering improved data flow, AI-driven insights, and end-to-end process optimization across supply chain and core business functions. This integration is not just about connecting the dots, but creating a seamless flow of information and actions that can transform business operations.

How Joule and agentic AI are revolutionizing supply chain management

Our commitment to AI-driven solutions was evident in several key innovations. SAP’s AI copilot, Joule, is poised to transform supply chain operations. By the end of the year, Joule will enable supply chain planners — for example, demand or supply planners — to quickly and easily interpret supply planning results through intelligent analysis of demand, inventory, and supply planning in SAP Integrated Business Planning. This capability will significantly enhance decision-making processes in supply chain planning.

Simultaneously, SAP’s expansion of agentic AI across SAP Business Suite marks a significant leap toward autonomous supply chain operations.

Key agents announced include:

  • Maintenance Planner Agent: Streamlines maintenance planning and coordination
  • Shopfloor Supervisor Agent: Proactively manages shop-floor disruptions, such as machine failures, and performs necessary rescheduling to maintain productivity
  • Field Service Dispatcher Agent: Autonomously schedules and optimizes service orders in SAP Field Service Management

These agents, set for general availability in the fourth quarter of 2025, promise to transform planning into a proactive, continuous process by monitoring various data sources, surfacing relevant context, and recommending actions.

Enhanced SAP Business Network capabilities for supply chain orchestration and sustainability

SAP announced significant enhancements to SAP Business Network, the world’s largest B2B platform facilitating over US$6.3 trillion in annual commerce across 190 countries. These new capabilities are designed to revolutionize supply chain orchestration by providing unprecedented visibility, efficiency, and compliance in supply chain processes.

New improvements include more streamlined compliance and quality control for mass upload of certificate documents for suppliers and buyer-controlled document mandates for specific certifications.

To enhance supply chain efficiency and sustainability, new advanced logistics collaboration features offer enhanced greenhouse gas emissions tracking with actual transportation data integration and extended ocean freight support with new tendering and dispute handling functionalities.

Another key improvement focuses on enhanced asset management, with cloud-based ERP integration for better synchronization control, bi-directional integration of materials and models, and automated equipment creation through AAS file uploads and integration of quality inspection checklists.

All enhancements are scheduled to be available by the end of 2025, offering businesses across industries the opportunity to simplify tracking of critical certifications, improve compliance, reduce delays, and support regulatory adherence and sustainability goals across the supply chain.

By integrating actual transportation emissions data, businesses gain more accurate carbon footprint analysis, empowering them to better balance operational efficiency with environmental responsibility.

SAP Business Network Commerce Automation, with data federation, is planned to be available in Europe and KSA by the end of the third quarter of 2025. Additionally, SAP Business Network Supply Chain Collaboration, with data federation, is scheduled to be available in Europe and KSA by the end of the fourth quarter of 2025.

The road ahead

As we continue to roll out these new capabilities throughout 2025, I’m more convinced than ever of SAP’s commitment to ongoing innovation to drive value for our customers. In a world where global uncertainties, risks, and disruptions require a delicate balancing act between adaptability and productivity, SAP Business Suite for supply chain management stands out. It leverages intelligence and all relevant internal and external data to provide the insights needed to make the right decisions, enabling business to adapt and thrive.

Our vision is clear: a future where supply chains are not just reactive systems but proactive, intelligent networks that can anticipate disruptions, optimize operations, and drive business growth.

I’m excited about the journey ahead and look forward to seeing how these innovations will transform businesses across industries.

For those who couldn’t join us at SAP Sapphire, I encourage you to join us at SAP SCM Connect in October, where we’ll dive deeper into these innovations and showcase even more exciting developments in our innovation road map.


Dominik Metzger is president and chief product officer of SAP Supply Chain Management.

Get the latest news and stories from SAP Sapphire in 2025

Previous Next
Close
Test Caption
Test Description goes like this