Join us as SAP’s Senior Vice President of Support, Mohammed Ajouz, discusses the transformation journey of SAP’s Support, to make it more efficient and effortless for both customers and engineers. Learn how leveraging AI, machine learning, and robotic process automation (RPA) has helped revolutionize SAP’s customers’ experience. From winning prestigious awards to implementing dozens of AI-driven use cases, SAP’s support strategy is one to keep an eye out for.
Learn more: https://learning.sap.com/learning-journeys/getting-started-with-support-from-sap-support-accreditation/using-bi-directional-support
