Bosch’s AI-powered Solutions Elevates Them as a Finalist at the SAP Innovation Awards 2025

Bosch Digital was honored as a finalist at the SAP Innovation Awards 2025 for their transformative work involving SAP ABAP Cloud and AI technology to support a stable future target solution in a hybrid architecture.

To find out more about the SAP Innovation Awards and how to submit your own innovative ideas, visit:https://sap.to/6055fGfF5

#SAPInnovationAwards @boschsoftwaretechnologies

SAP Named a Leader in IDC MarketScape: Worldwide Business Automation Platforms 2025 Vendor Assessment

SAP is proud to be recognized as a Leader in the first-ever IDC MarketScape Worldwide Business Automation Platforms 2025 Vendor Assessment.

Automate end-to-end processes with leading iPaaS, process mining, and RPA solutions supported by generative AI

We believe this recognition is testament to SAP’s long-term vision of integrating all components required for strategic, continuous business process improvement and innovation.

According to the IDC MarketScape, “Business automation technologies have evolved from fragmented solutions into comprehensive business automation platforms (BAPs). These platforms enable enterprises to address diverse process improvement needs through a single system supporting multiple integrated automation technologies.”

Bringing together process analytics from SAP Signavio, user guidance from WalkMe, process integration and automation technology from SAP Business Technology Platform, and the latest Joule Agents allows organizations to significantly accelerate automation initiatives.

“IDC MarketScape Worldwide Business Automation Platforms 2025 Vendor Assessment”
by Maureen Fleming, Neil Ward-Dutton, Raghunandhan Kuppuswamy and Elena Semenovskaia, 
May 2025, IDC #US52034624

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market.  The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

Continuous business automation

Continuous business automation is at the heart of every commercial IT deployment, as it allows companies to simultaneously scale their operations while reducing costs.

But when business applications are augmented with disparate automation technologies – such as standalone AI agent frameworks, workflow systems, integration brokers, rules engines, and process mining tools – they can become fragmented and lack business context. This approach also often requires large amounts of data to be copied outside of the business applications, which increases latency, operational costs, and the risk for expensive data quality issues.

The framework provided by enterprise automation with SAP overcomes these issues by adding an integrated business automation toolset closely linked with SAP Business Suite.

SAP Integration Suite helps ensure seamless data flow between SAP and non-SAP applications to and from standardized services (APIs) and events. Using these services and events, SAP Build then allows orchestration of process flows to implement new automations or adapt existing ones. Then, SAP Signavio enables end-to-end process analytics and optimization with process mining and insights, providing improvement recommendations directly into SAP Build automations. On top, autonomous, AI-powered Joule Agents can then use these automations as “skills,” which allows them to execute standardized business activities. Additionally, users can be guided through complex interactions by WalkMe overlays while feeding back user journey insights into the process improvement cycle.

Enterprise automation with SAP – connect and automate end-to-end business processes

Customer success across industries

Thousands of organizations across geographies and industries rely on automation solutions from SAP to optimize their business processes across lines of business. Here are a few:

  • Italian publisher De Agostini offers a whole universe of hobbies and interests to a worldwide audience. But long before it gets collections and build-up models to customers, the company must first process its invoices with suppliers. Using SAP process automation solutions, De Agostini now manages to process more than 90 percent of its unstructured invoices, paper or PDF, automatically.
  • German Lufthansa Technik is a leading provider of aircraft maintenance, repair, overhaul, and modification services for commercial, VIP, and special-mission aircraft. As part of its digital road map, the company wanted to increase automation in the material logistics process for defective parts. SAP process automation solutions are used to coordinate component repair logistics across multiple IT systems, enabling an increase in transaction volume by more than 40 percent.
  • Canadian energy company Suncor believes it has a key role to play in providing secure access to affordable energy, supporting a vibrant Canadian economy, and improving environmental performance. Process automation solutions from SAP are used to improve automation of intercompany tax processes (ICT) and vendor invoice processing, leading to a 98 percent reduction in the time needed to reconcile ICT postings.

IDC MarketScape assessment

Business automation technology is advancing in big steps and enables companies to address an ever-increasing scale and complexity of automation projects. Learn more about the future of business automation from Maureen Fleming, program vice president of Worldwide Intelligent Process Automation Market Research and Advisory Service at IDC here. Read the report excerpt here.


Bharat Sandhu is chief marketing officer for SAP Business Technology Platform at SAP.

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Best-Practice Process Modeling | SAP Signavio Process Manager

Take control of your business processes with a comprehensive and intuitive modeling platform.

Easily model processes with drag-and-drop features, automatic positioning, and reusable elements. Simplify for different roles using overlays, and share diagrams instantly for feedback. Enhance collaboration and process excellence effortlessly. Save time with user-friendly AI capabilities providing process model and process performance indicators (PPIs) recommendations that match your business best.

Learn more: https://sap.to/60564cvIn

SAP Launches New Cloud-Based Point-of-Sale Solution

The new cloud edition of SAP Customer Checkout provides customers a seamless, efficient, and scalable point-of-sale (POS) solution for the future.

Give your sales staff the point-of-sale functionality they need to excel

The first cloud edition has been released in alignment with the company’s cloud strategy. Designed for customers in retail, merchandising, catering, and sports and entertainment, SAP Customer Checkout, cloud edition offers seamless integration with SAP S/4HANA and other systems. From payments, article handling, and coupons to returns, loyalty points, and gift cards, the solution addresses all comprehensive POS needs.

Evolution of SAP Customer Checkout, cloud edition

The development journey of SAP Customer Checkout began in 2014 as on-premise solution with first customers in the sports and merchandising area. As demand grew, the solution expanded into retail and catering businesses, now serving over 900 customers in more than 50 countries worldwide. After more than 10 years, the solution has now advanced to the next stage by moving to the cloud.

“The new cloud edition isn’t just a technological advancement, it’s a beacon for innovation and a catalyst for RISE with SAP,” Andre Bechtold, president of SAP Industries and Experiences, shared. “Already proven in several SAP Experience Centers worldwide and the new S.MART Store, it symbolizes our commitment to driving growth and ushering in digital transformation for our customers. This evolution is opening new avenues, enabling businesses to stay strategic and competitive as the entire POS market and SAP product portfolio transitions to the cloud.”

What’s new in SAP Customer Checkout, cloud edition

The cloud edition of SAP Customer Checkout is perfect for businesses seeking a sophisticated, modern POS system and embarking on digital transformation. The solution consists of two components:

  • SAP Customer Checkout manager, cloud edition: Cloud-based centralized platform for seamless POS operations and management as well as system integration
  • SAP Customer Checkout point-of-sale, cloud edition: Powerful solution running in-store at your POS location to streamline all sales and customer transactions

A key distinction between the on-premise version and the new cloud edition is the deployment of SAP Customer Checkout manager now running on the SAP Business Technology Platform (SAP BTP), adhering to SAP cloud product standards.

Benefits and why customers should move to the cloud edition

The new cloud edition of SAP Customer Checkout offers the best POS solution of both worlds and leverages the incredible power and flexibility of the cloud. Launching SAP Customer Checkout, cloud edition brings numerous benefits.

Harald Tebbe, senior manager and head of Development for SAP Customer Checkout, cloud edition, highlighted: “Our approach ensures reliability and local stability at POS locations, coupled with the cloud’s scalability and connectivity. With adherence to SAP cloud standards, businesses will receive continuous updates and feature enhancements, achieving sustained competitiveness and efficiency.”

SAP Customer Checkout, cloud edition provides additional the following key benefits to customers: 

  • Integrated and future-proof POS technology tailored for the retail, catering, and sports and entertainment industries
  • High scalability and flexibility, ensuring to meet growing demands with compromising on performance
  • Reliable performance, ensuring continuous business operations with the cloud’s high uptime
  • Enhanced efficiency through streamlined POS operations and automatic updates without any disruptions
  • Many more features and functionalities, including one complete new user interface for self-checkout, enabling end customers to proceed with sales and payment process by themselves

As of today, new and existing SAP customers can use SAP Customer Checkout, cloud edition and will gain access to the SAP Customer Checkout manager, cloud edition.

Upcoming webinar for customers and partners

A webinar will soon be available for customers, partners, and those is interested in learning more about the solution. Register here.

Learn more about SAP Customer Checkout, cloud edition


Elena Vavitsa is senior solution specialist for SAP Customer Checkout at SAP.

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The Sky Is the Limit: Pandora Builds Strong Foundation for Growth With SAP Tech

The world’s biggest jewelry brand chose SAP S/4HANA Cloud and RISE with SAP to support the execution of its digital transformation and simplify and scale its processes end to end.

Read the article to learn more about Pandora’s success: https://sap.to/60544RJyC

00:15 Meet Pandora
00:30 Pandora’s Digital Strategy
00:54 GenAI Capabilities in SAP S/4HANA
01:16 RISE with SAP

Learn more about #RISEwithSAP: https://sap.to/60554RJyh

Harnessing the Power of Data with SAP Business Data Cloud and Google BigQuery

SAP and Google Cloud have a long history of empowering global enterprises to transform critical business data into powerful insights that optimize operations across finance, supply chains, and more.

Newly unveiled innovations and partnerships revolutionize the way work gets done

In 2023, Google Cloud and SAP established a strategic partnership, which continues to deliver significant value for enterprises seeking to maximize insights from their data. Building upon that foundation, the partnership is now evolving to focus on SAP Business Data Cloud, a fully managed SaaS solution that unifies and governs all SAP data and seamlessly connects with third-party data.

By connecting BigQuery, Google’s autonomous data to AI platform with agentic capabilities powered by Gemini, and SAP Business Data Cloud, Google Cloud and SAP aim to help enterprises of all sizes gain insights across their enterprise data landscape and unlock new generative AI capabilities.   

Strong analytics partnership foundation

SAP and Google Cloud have enabled integration between SAP Datasphere and BigQuery, which remains a cornerstone of the evolution of the partnership with SAP Business Data Cloud. The collaboration aims to help customers access BigQuery data in SAP Business Data Cloud and vice versa. Expanding the two-way data federation capabilities first pioneered with SAP Datasphere will enable customers to join diverse datasets and obtain deep comprehensive insights without building and managing complex ETL pipelines.

Our objective is to enable all enterprises to streamline data integration and data science, enhance their analytical workflows, and accelerate their transformation into an AI-driven enterprise. By using the combined strengths of Google Cloud and SAP, customers can gain faster, more accurate, and actionable insights, augmented by intelligent automation and novel content generation. 

Innovating with data unified across SAP Business Data Cloud and BigQuery

A cornerstone of this collaboration is seamless connectivity between SAP data solutions and Google Cloud’s powerful data platform. With the existing integration of SAP Business Data Cloud and BigQuery, customers can facilitate business analysis across their entire data estates, providing enterprises the ability to unify SAP and non-SAP data to create powerful insights and innovate faster with generative AI.

Key features include:

  • Seamless data federation: Directly integrate enterprise data warehouse data in BigQuery with SAP data in SAP Datasphere. Federation from SAP Datasphere to BigQuery is in preview, enabling similar integration into broader data strategies. 
  • Efficient bi-directional replication: Smoothly replicate data between SAP systems and BigQuery using replication flows from SAP, enhancing performance and mitigating query bottlenecks. 

SAP Business Data Cloud is planned to be available in three Google Cloud regions in Q2 2025, including India, Frankfurt, and Iowa, with more to follow over the coming year

Success stories: Realizing value today  

Joint Google Cloud and SAP customers are already benefiting from the seamless integration between SAP Datasphere and BigQuery.

Power International, a major consumer electronics company, leveraged the integrated solutions to help modernize its sales reporting process. Using SAP Datasphere, BigQuery, and Dataform for sales pipeline automation, the company built a real-time sales reporting and analytical solution, which replaced static PDF reports. Power International now enjoys deeper, dynamic, and more actionable business insights, available on demand, which in turn drive improvements in sales performance. 

Driving future integration and innovation 

Building on the existing partnership between SAP and Google Cloud and extending our collaboration in the context of SAP Business Data Cloud will allow us to enrich analytics and AI capabilities for our joint customers. This approach will allow customers to tap into the comprehensive suite of SAP data solutions and integrate with the extensive data sets in BigQuery whether they are private, shared, or public. 

Customers can also complement the AI capabilities available in SAP Business Data Cloud with AI applications built on Google Cloud, powered by Google’s industry-leading Gemini model and third-party AI models available in Vertex AI. This initiative aims to provide pre-packaged, intelligent data products that accelerate time to value for common business scenarios, leveraging the strengths of both platforms. 

To learn more about the SAP and Google Cloud partnership, visit booth 301 at SAP Sapphire Orlando, taking place May 19-21, 2025.


Irfan Khan is president and chief product officer of Data and Analytics at SAP.
Andi Gutmans is vice president and general manager of Data Cloud at Google Cloud.

Get the latest news and stories from SAP Sapphire in 2025

What are AI Agents?

Joule equips your teams with the only AI agents that truly understand your business context and collaborate across all functions. These agents connect departments, accelerate decisions, and streamline processes so work gets done faster.

How do Joule AI agents work?

Joule activates teams of AI agents across your business to execute complex workflows with precision. Grounded by SAP Knowledge Graph and SAP Business Data Cloud, Joule agents uniquely understand your data and processes to act reliably through business applications.

Find out more information about Joule Agents and SAP Business AI use cases: https://sap.to/6055Fq79d

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