The new cloud edition of SAP Customer Checkout provides customers a seamless, efficient, and scalable point-of-sale (POS) solution for the future.

The first cloud edition has been released in alignment with the company’s cloud strategy. Designed for customers in retail, merchandising, catering, and sports and entertainment, SAP Customer Checkout, cloud edition offers seamless integration with SAP S/4HANA and other systems. From payments, article handling, and coupons to returns, loyalty points, and gift cards, the solution addresses all comprehensive POS needs.

Evolution of SAP Customer Checkout, cloud edition

The development journey of SAP Customer Checkout began in 2014 as on-premise solution with first customers in the sports and merchandising area. As demand grew, the solution expanded into retail and catering businesses, now serving over 900 customers in more than 50 countries worldwide. After more than 10 years, the solution has now advanced to the next stage by moving to the cloud.

“The new cloud edition isn’t just a technological advancement, it’s a beacon for innovation and a catalyst for RISE with SAP,” Andre Bechtold, president of SAP Industries and Experiences, shared. “Already proven in several SAP Experience Centers worldwide and the new S.MART Store, it symbolizes our commitment to driving growth and ushering in digital transformation for our customers. This evolution is opening new avenues, enabling businesses to stay strategic and competitive as the entire POS market and SAP product portfolio transitions to the cloud.”

What’s new in SAP Customer Checkout, cloud edition

The cloud edition of SAP Customer Checkout is perfect for businesses seeking a sophisticated, modern POS system and embarking on digital transformation. The solution consists of two components:

• SAP Customer Checkout manager, cloud edition: Cloud-based centralized platform for seamless POS operations and management as well as system integration
• SAP Customer Checkout point-of-sale, cloud edition: Powerful solution running in-store at your POS location to streamline all sales and customer transactions

A key distinction between the on-premise version and the new cloud edition is the deployment of SAP Customer Checkout manager now running on the SAP Business Technology Platform (SAP BTP), adhering to SAP cloud product standards.

Benefits and why customers should move to the cloud edition

The new cloud edition of SAP Customer Checkout offers the best POS solution of both worlds and leverages the incredible power and flexibility of the cloud. Launching SAP Customer Checkout, cloud edition brings numerous benefits.

Harald Tebbe, senior manager and head of Development for SAP Customer Checkout, cloud edition, highlighted: “Our approach ensures reliability and local stability at POS locations, coupled with the cloud’s scalability and connectivity. With adherence to SAP cloud standards, businesses will receive continuous updates and feature enhancements, achieving sustained competitiveness and efficiency.”

SAP Customer Checkout, cloud edition provides additional the following key benefits to customers: 

• Integrated and future-proof POS technology tailored for the retail, catering, and sports and entertainment industries
• High scalability and flexibility, ensuring to meet growing demands with compromising on performance
• Reliable performance, ensuring continuous business operations with the cloud’s high uptime
• Enhanced efficiency through streamlined POS operations and automatic updates without any disruptions
• Many more features and functionalities, including one complete new user interface for self-checkout, enabling end customers to proceed with sales and payment process by themselves

As of today, new and existing SAP customers can use SAP Customer Checkout, cloud edition and will gain access to the SAP Customer Checkout manager, cloud edition.

Upcoming webinar for customers and partners

A webinar will soon be available for customers, partners, and those is interested in learning more about the solution. Register here.

Learn more about SAP Customer Checkout, cloud edition

Elena Vavitsa is senior solution specialist for SAP Customer Checkout at SAP.

SAP and Google Cloud have a long history of empowering global enterprises to transform critical business data into powerful insights that optimize operations across finance, supply chains, and more.

In 2023, Google Cloud and SAP established a strategic partnership, which continues to deliver significant value for enterprises seeking to maximize insights from their data. Building upon that foundation, the partnership is now evolving to focus on SAP Business Data Cloud, a fully managed SaaS solution that unifies and governs all SAP data and seamlessly connects with third-party data.

By connecting BigQuery, Google’s autonomous data to AI platform with agentic capabilities powered by Gemini, and SAP Business Data Cloud, Google Cloud and SAP aim to help enterprises of all sizes gain insights across their enterprise data landscape and unlock new generative AI capabilities.   

Strong analytics partnership foundation

SAP and Google Cloud have enabled integration between SAP Datasphere and BigQuery, which remains a cornerstone of the evolution of the partnership with SAP Business Data Cloud. The collaboration aims to help customers access BigQuery data in SAP Business Data Cloud and vice versa. Expanding the two-way data federation capabilities first pioneered with SAP Datasphere will enable customers to join diverse datasets and obtain deep comprehensive insights without building and managing complex ETL pipelines.

Our objective is to enable all enterprises to streamline data integration and data science, enhance their analytical workflows, and accelerate their transformation into an AI-driven enterprise. By using the combined strengths of Google Cloud and SAP, customers can gain faster, more accurate, and actionable insights, augmented by intelligent automation and novel content generation. 

Innovating with data unified across SAP Business Data Cloud and BigQuery

A cornerstone of this collaboration is seamless connectivity between SAP data solutions and Google Cloud’s powerful data platform. With the existing integration of SAP Business Data Cloud and BigQuery, customers can facilitate business analysis across their entire data estates, providing enterprises the ability to unify SAP and non-SAP data to create powerful insights and innovate faster with generative AI.

Key features include:

• Seamless data federation: Directly integrate enterprise data warehouse data in BigQuery with SAP data in SAP Datasphere. Federation from SAP Datasphere to BigQuery is in preview, enabling similar integration into broader data strategies. 
• Efficient bi-directional replication: Smoothly replicate data between SAP systems and BigQuery using replication flows from SAP, enhancing performance and mitigating query bottlenecks. 

SAP Business Data Cloud is planned to be available in three Google Cloud regions in Q2 2025, including India, Frankfurt, and Iowa, with more to follow over the coming year

Success stories: Realizing value today  

Joint Google Cloud and SAP customers are already benefiting from the seamless integration between SAP Datasphere and BigQuery.

Power International, a major consumer electronics company, leveraged the integrated solutions to help modernize its sales reporting process. Using SAP Datasphere, BigQuery, and Dataform for sales pipeline automation, the company built a real-time sales reporting and analytical solution, which replaced static PDF reports. Power International now enjoys deeper, dynamic, and more actionable business insights, available on demand, which in turn drive improvements in sales performance. 

Driving future integration and innovation 

Building on the existing partnership between SAP and Google Cloud and extending our collaboration in the context of SAP Business Data Cloud will allow us to enrich analytics and AI capabilities for our joint customers. This approach will allow customers to tap into the comprehensive suite of SAP data solutions and integrate with the extensive data sets in BigQuery whether they are private, shared, or public. 

Customers can also complement the AI capabilities available in SAP Business Data Cloud with AI applications built on Google Cloud, powered by Google’s industry-leading Gemini model and third-party AI models available in Vertex AI. This initiative aims to provide pre-packaged, intelligent data products that accelerate time to value for common business scenarios, leveraging the strengths of both platforms. 

To learn more about the SAP and Google Cloud partnership, visit booth 301 at SAP Sapphire Orlando, taking place May 19-21, 2025.

Irfan Khan is president and chief product officer of Data and Analytics at SAP.
Andi Gutmans is vice president and general manager of Data Cloud at Google Cloud.