From the padel court to the SAP Club, SAP brought its A-game to #OMR26.
Real customer stories, AI conversations, expert talks, premium partner experiences – and yes, customized tote bags that had people lining up out the door.
At OMR, one thing was clear: the future of business is AI-powered, human-centered, and ready to scale.
See you back in Hamburg for #OMR27.
#OMR26 #BusinessAI
Graph is a capability that’s available within SAP Integration Suite and enables organizations to access their data assets in a secured and scalable fashion.
How does a 125-year-old technology company reinvent itself for the AI era? In this executive conversation, NEC CIO Toshihiko Nakata shares how NEC is becoming an AI-native enterprise by transforming core systems, processes, and ways of working with SAP.
NEC’s Client Zero approach puts internal transformation first, then turns those learnings into value for customers and society in Japan. Nakata-san explains how NEC strengthened data-driven management by moving core systems to the cloud, standardizing process data, and using dashboards to improve business visibility and performance.
You will also hear why NEC chose RISE with SAP and how a clean core strategy helps reduce complexity by addressing around 1,600 add-ons, enabling faster innovation and more efficient updates. The discussion closes with NEC’s view of AI as digital labor, including how SAP Business AI and Joule support everyday work and scalable enterprise adoption.
Chapters:
00:00 – Introduction
00:12 – NEC transformation and Client Zero in Japan
01:03 – Data-driven management dashboards
01:59 – Why NEC chose RISE with SAP
03:23 – Clean core and reducing add-ons with AI
05:55 – AI as digital labor with SAP Business AI and Joule
07:45 – What’s next for NEC and SAP
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About SAP:
As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://www.sap.com/index.html
#BusinessAI #RISEwithSAP #SAPBusinessAI
As organizations navigate rising complexity, speed alone is no longer enough. What matters is connection across people, processes, data, and decisions.
With the SAP SuccessFactors 1H 2026 release, we’re deepening those connections across the HR lifecycle. This release focuses on four core priorities: connected, suite-wide AI; unified experiences that adapt to how organizations work; processes designed for clarity, accuracy, and compliance; and stronger foundations for skills and long-term growth. Together, these innovations help organizations anticipate needs earlier, reduce friction in daily work, and move forward with greater confidence.
AI in HR delivers the greatest impact when it works continuously across the entire workforce lifecycle—not as isolated features, but as connected capabilities that share context and insight.
The 1H 2026 release expands suite-wide agentic AI across SAP SuccessFactors solutions, helping employees get clearer answers, act sooner, and keep work moving across roles and responsibilities. A connected network of AI agents now supports areas such as recruiting, workforce administration, payroll, learning, performance, and talent development—working together behind the scenes to help anticipate next steps and surface relevant guidance.
This release also introduces a growing workforce knowledge network, bringing trusted external expertise and research directly into the flow of work through Joule. Teams can now access expert-backed global employment guidance and research-driven insights without leaving their workflows—supporting faster, more confident decisions.
To further support learning in the flow of work, intelligent Q&A in SAP SuccessFactors Learning now helps employees find information more easily. AI can deliver instant, context-aware responses drawn directly from an organization’s learning content, along with relevant links and resources, so employees can get answers quickly without searching through courses or documentation.
As HR tasks become more embedded in day-to-day work, experiences need to feel intuitive, connected, and responsive wherever work happens. In the 1H 2026 release, SAP SuccessFactors solutions continue to unify experiences across the suite, giving employees, managers, and HR teams what they need in the moment.
In the 1H 2026 release, SAP SuccessFactors introduces new capabilities that help organizations bring greater clarity and rigor to pay practices.
With pay transparency insights in the People Intelligence package in SAP Business Data Cloud, organizations can analyze compensation patterns and potential pay gaps, supporting transparent, data-driven pay practices in-line with evolving regulatory expectations, including in the EU.
Preparing for what’s next requires trusted, consistent skills data that organizations can rely on across HR, talent, and workforce planning.
In the 1H 2026 release, we are strengthening the talent intelligence hub with enhanced skills governance, providing a centralized interface to help manage skills, apply governance standards, and ensure alignment across SAP SuccessFactors solutions and partner applications. This helps organizations improve skills data quality, maintain consistency at scale, and make more confident, skills-based decisions.
This release reinforces SAP’s continued focus on an intelligent, connected HCM foundation—one designed to evolve with your organization and support confident decisions at every stage of work. By bringing together data, AI, and experiences across the HR lifecycle, these enhancements help organizations reduce friction today while laying the groundwork for tomorrow.
To explore what’s included in this release, check out the SAP SuccessFactors 1H 2026 release brochure or watch the overview video.
Bianka Woelke is group vice president and head of Application Product Management for SAP SuccessFactors.
A prompt is an instruction or input that triggers action. In Joule, code quality relies on clear prompts—well-crafted prompts produce precise, relevant outputs, enhancing the user experience.
WALLDORF — SAP SE (NYSE: SAP) today announced the evolution of its SAP Services and Support portfolio, introducing a streamlined, tiered engagement model designed to help businesses achieve greater transparency, speed and flexibility in their transformation journeys.
The reimagined portfolio, which includes the Foundational Success Plan, Advanced Success Plan, and Max Success Plan tiers, aims to deliver measurable results and a consistent, ongoing experience for customers. Designed to provide continuous engagement throughout each customer’s journey, the portfolio helps with adoption of the latest innovations and continuous value from a full investment in SAP Business Suite.
The updated portfolio addresses the increasing need for organizations to adapt quickly to market changes, adopt AI-driven innovations and support business continuity. Each success plan offers clearly defined tiers of engagement, ranging from self-guided resources and proactive support to strategic and personalized partnership with dedicated experts. These tiers help customers select the right level of guidance for their unique needs.
Foundational Success Plan, included with every cloud solution from SAP, provides essential onboarding, technical cloud operations and preventive support. This plan is centered around, and expands upon, our well-known SAP Enterprise Support offering and is designed to help organizations get solutions running efficiently, enable business continuity and achieve ongoing value. Customers benefit from curated content, learning resources, guided transformation with application lifecycle management solutions and preventive mission-critical support, enabled by AI and all built into the solution subscription at no additional cost.
Building on this, Advanced Success Plan adds specialized expertise and AI-assisted guidance. Organizations receive proactive support to detect risks and optimize processes, as well as activation sessions to deploy new functionality and refine operations. Enhanced-support service level agreements and intelligent tools help maintain peak performance and realize measurable business outcomes.
For enterprises navigating complex transformations, innovating quickly and striving to get the most out of AI, Max Success Plan offers SAP’s premium, strategic level of engagement. It includes all the benefits of Advanced Success Plan, plus dedicated success plan managers, cross-solution process improvement and access to customer-specific prototype development to accelerate offerings such as SAP Business AI. This tier is built for organizations seeking a true strategic partnership, guiding modernization, reducing risk and accelerating value realization across their SAP software landscape.
“Our evolved SAP Services and Support portfolio is designed to help customers operate with ease and apply AI to drive business efficiency. It aims at mastering transformation, innovating at scale and turning decisions into action with clarity and impact,” said Thomas Saueressig, member of the Executive Board of SAP SE, Customer Services & Delivery. “By offering a unified, enterprise-wide engagement model, SAP helps customers continually adopt and derive the latest innovations and realize reliable ROI throughout their entire journey.”
Customers can further extend their experience with a streamlined set of professional, development and application management services that leverage SAP’s expertise and partner ecosystem. With this enhanced portfolio, SAP reaffirms its commitment to orchestrating customer success and enabling organizations to run at their best in a rapidly changing world.
For more information, read the blog post: Orchestrating Continuous Transformation for Stronger Business Outcomes.
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Media Contact:
Martin Gwisdalla, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
SAP Press Room; press@sap.com
This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2024 Annual Report on Form 20-F.
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Building and maintaining custom integrations is a never-ending drain on IT. SAP Build helps quickly connect the native content of non-SAP systems to power automation, apps, and AI agents.
In this video, you’ll learn how SAP Business Accelerator Hub is the starting point for that connectivity. Near 28,000 integration flows and over 250 connectors help teams extend processes across systems.
Under the hood, it comes back to the same services layer. Apps and agents tap APIs, events, and services, so teams can connect the UI to necessary tasks.
Chapters:
00:00 – The integration challenge
00:17 – SAP Build connectivity on SAP BTP
00:35 – Start in SAP Business Accelerator Hub
01:15 – Example: automate SAP and Salesforce
01:30 – Extend the same foundation to Joule AI agents
02:16 – One services layer for apps, automations, and agents
02:34 – Get started with the SAP Build free trial
Try SAP Build with a free, 30-day SAP trial: https://sap.to/6058h9Vxu
Manual shipment updates, inventory spreadsheets, and supplier reconciliations add up fast. SAP Build helps you streamline supply chain processes with automation and custom extensions.
In this video, you’ll learn how you can can browse through pre-built content in the SAP Build Store to help you get started with templates. The steps are provided, and with generative AI, business users can modify templates and create artifacts just by using natural language prompts.
You will also see how a leading provider of aircraft maintenance, repair, and overhaul services chose SAP Build to automate material logistics for defective parts, freeing their specialized maintenance team from manual work and increasing transaction volume by 40%.
Chapters:
00:00 – Manual shipment updates and spreadsheet work
00:26 – Reimagine supply chain with automation, extensions, and AI
00:41 – Demand planning approvals with SAP Build and IBP
00:55 – Start faster with SAP Build Store templates
01:16 – Use generative AI to modify templates with prompts
01:34 – Customer story: automate defective parts logistics
02:03 – SAP Build entitlements included in Supply Chain suite
02:25 – Try SAP Build free for 30 days
Try SAP Build with a free, 30-day SAP trial: https://sap.to/6056h9VQ6
Zachary Rubio Grundell from SAP customer Unite shares how SMEs can reach more customers and grow their business through a B2B business network.
Joule creates a new human advantage, helping your people see further, work smarter, and unlock new impact for the business.
With ready-to-use AI agents, Joule can automate complex workflows across end-to-end processes. It also delivers insights on demand, grounded in your data and trusted sources, so teams can act with clarity and confidence. And by proactively recommending next-best actions, Joule helps keep work moving, reducing delays and breaking down silos.
Learn more about Joule 👉 https://sap.to/6055hTgCx
#Joule #AIAgents #SAPBusinessAI
