At SAP SuccessFactors, our partners play a pivotal role in extending our reach and enhancing our solutions, ensuring that customers can best leverage innovative technologies that help them tackle the business challenges of today and tomorrow while making every employee a success story.  

This year, the SAP Global Line of Business Partner Excellence Awards have once again spotlighted our partners’ outstanding contributions to customer success. The following partners have showcased their expertise and unwavering commitment to excellence, leading the way with groundbreaking initiatives and exceptional customer service. 

• Accenture has been recognized as the winner for Sales Success in Large Enterprises. This award illustrates Accenture’s success bringing exceptional results to the largest and most complex HR transformations. With a long-standing SAP partnership, Accenture has built expertise across multiple industries, and, with this deep knowledge, it delivers innovative solutions and services to help our customers drive operational efficiency and enhance the employee experience.  
• NTT DATA Business Solutions stands out for winning awards in two categories: Customer Success Management and Intelligent Enterprise Value Realization. It was also a finalist in the Sales Success in Large Enterprises category. The combination of these awards highlights NTT DATA’s relentless determination to deliver throughout the customer value journey, as well as its breadth of offerings across human capital management (HCM) and SAP’s broader cloud ERP suite. NTT DATA’s consistent recognition demonstrates its leading innovation, adaptability to changing market needs, and commitment to customer satisfaction.  
• Empleox GmbH has been named the winner in the Sales Success in Midmarket category. Empleox GmbH helps us meet the needs of our midsize customers by continuously innovating and designing solutions to help them grow, scale, and stay agile. Specializing in implementing and optimizing SAP SuccessFactors solutions, Empleox GmbH empowers organizations to transform HR operations, enhance employee engagement, and achieve their business objectives.  
• OpenText has been recognized for its exceptional performance throughout 2023, alongside SAP, to bring cutting-edge solutions to the market. As the winner in the Partner Solution Success category, this recognition reflects the OpenText team’s ongoing commitment to growth and innovation. Its integration with SAP SuccessFactors solutions provides customers with enhanced document management capabilities, helping to streamline HR processes and reduce administrative costs.  
• EPI-USE has won the Delivery Quality category, which is awarded to partners for consistent excellence in project delivery across a number of metrics. This award speaks to the EPI-USE team’s commitment to customer delivery. With over 30 years of experience, EPI-USE has developed deep expertise in the SAP SuccessFactors portfolio and has become a trusted advisor for organizations looking to optimize their HCM solutions.  

“We are proud to be recognized for our commitment to Customer Success and Intelligent Enterprise Value Realization. These awards underscore our dedication to delivering innovative HR solutions to our customers worldwide. We help them to optimize their HR processes and improve their employee experience. Being a finalist in the Sales Success in Large Enterprise category further validates our strategic approach to supporting a broad spectrum in the market.”

Norbert Rotter, CEO, NTT DATA Business Solutions, and EVP, NTT DATA, Inc.

These partners have surpassed the high standard expected in our industry. We extend our heartfelt congratulations to all winners and finalists in the SAP Global LoB Partner Excellence Awards.  

We are incredibly grateful for our entire SAP SuccessFactors partner ecosystem, whose efforts are critical to our success. Your relentless pursuit of excellence ensures that, together, we can help our customers make every employee a success story.  

Get a detailed look at all the winners and more information about the awards. 

Aaron Green is chief marketing & solutions officer for SAP SuccessFactors.
Nick Holmes is vice president of Ecosystem for SAP SuccessFactors.

An Oxford Economics survey, sponsored by SAP, recently uncovered that close relationships between HR and IT are dynamically driving organizational success together. For 55% of the 550 respondents in HR and IT leadership roles, such collaboration improves talent development, optimizes internal processes, and modernizes systems for overall business success.

This finding confirms what thousands of midsize organizations using SAP SuccessFactors solutions already know. Accelerating the shift to digital HR isn’t just a critical advantage; it’s a game changer for business growth, especially as the need for new skills intensifies due to emerging technologies such as AI.

Oxford Economics’ research explains why: “As AI-enabled technologies like chatbots and personalized recommendations become the norm outside the workplace, HR functions will need to strategize to incorporate similar self-service experiences and other AI-driven use cases into their employees’ way of working.”

Driving Growth with a Talent Management Edge

Midsize organizations often seek a human capital management (HCM) solution that supports scalability and can match the pace and extent of their business growth. Yet, they frequently operate with limited HR capacity, hindering their ability to compete in a complicated talent landscape where a shortage of a million experts is expected by 2030.

Expanding midsize organizations particularly struggle to secure or develop talent with the skills required for growth. Oxford Economics reports that 49% of surveyed organizations cite the inability to find the right talent to maintain operations as their greatest near-term risk. Similarly, 41% of HR executives believe their organization’s inability to reskill and upskill workers to adapt to changing needs is a top threat.

With SAP SuccessFactors solutions, midsize organizations can address both concerns. The HCM solutions can help run a cohesive, organization-wide strategy for upgrading outdated technologies and implementing modern, foundational capabilities such as workforce management tools and AI-enabled functionalities.

Here’s a sneak peek into the outsized outcomes SAP SuccessFactors solutions can deliver:

1. Inclusive Job Descriptions and Assisted Candidate Screening

AI is transforming skills-based hiring by creating compelling job descriptions and enabling inclusive applicant selection so organizations can find the best talent quickly and efficiently. We have thoughtfully embedded these capabilities into the SAP SuccessFactors Recruiting solution to provide organizations with tools to help attract and secure candidates with the right skills. 

Embedded AI assistance helps talent acquisition teams make better, more equitable hiring decisions while reducing time spent on manual, tedious tasks such as creating job descriptions. Insights into applicant skills – extracted from résumés using AI – allow recruiters to quickly identify and rank top candidates based on their match to a job, removing unconscious bias from the process. 

2. Integrated Learning and Talent Management

As the nature of work evolves, so does the approach to HR technology solutions. Integrated learning and talent management systems are pivotal in addressing this dynamic, facilitating a smooth flow of development opportunities for employees.

By leveraging SAP SuccessFactors Talent Management solutions, organizations can tie learning initiatives with talent management processes to help create a cohesive, impactful talent strategy and employee experience. Employees can access learning resources based on their career goals and performance, aligning their development with personal goals and organizational objectives.

3. Intelligent and Personalized Skill Recommendations

The Oxford Economics survey reveals that 30% of HR and IT decision-makers are starting to understand how AI can help meet talent development and retention goals critical to their company’s growth. This includes helping employees stay on track with a personalized view into what they have to, need to, and want to learn.

Adopting a learning management system that includes AI, such as the SAP SuccessFactors Learning solution, gives organizations capabilities that can enhance the learner’s experience. For example, instead of a “search and find” approach to identifying relevant courses and content, an AI-driven system can offer learning options highly relevant to the learner by automatically surfacing personalized recommendations based on the employee’s role, skills, needs, and preferences.

This approach can help save time by pointing learners toward the most relevant and valuable resources, instead of requiring learners to search for them alone. Most importantly, access to self-directed learning and development opportunities fosters a habit of continuous learning and personal growth.

4. New Opportunities for Employees to Grow

Both consumers and employees expect personalized experiences that are easy to navigate and relevant to their needs. Reflecting on this trend, organizations are leveraging solutions – such as the SAP SuccessFactors Opportunity Marketplace solution – to support upskilling and reskilling efforts. 

The solution can connect employees with relevant projects, learning opportunities, mentors, and dynamic teams, presenting recommended matches through centralized access. Integrating talent intelligence into these recommendations can enhance their effectiveness by enabling the identification of skills gaps and the analysis of individual preferences and career aspirations. In return, employees can be empowered to grow and develop in ways that benefit them and the organization, helping to create a more engaged and motivated workforce.

Additionally, with the SAP SuccessFactors Succession & Development solution, organizations can optimize employee experiences by properly preparing them for their next role. For instance, employees can feel empowered to own their career development by exploring career options with AI-driven recommendations and intelligent skills gap identification. Also, with AI-assisted goals, employees can quickly create more ambitious development goals aligned with their growth plans.

5. Holistic Skills Management

Competing for and retaining top talent remains a significant challenge for midsize organizations as the skills gap widens. While visibility into current skills and those required for the future can offer a competitive edge, tackling this issue fully requires a more comprehensive approach beyond skills alone. 

SAP SuccessFactors HCM can address all sides of this complex challenge by considering individual competencies, aspirations, and preferences. Leveraging talent intelligence, the suite allows organizations to enhance the talent experience with a strategy that can cater to the “whole self” of the employee.

6. Enhanced Productivity and Engagement

Aligning employee goals to business objectives is crucial for enhancing productivity and performance. With AI-assisted goals, employees can craft meaningful and aspirational goals in a fraction of the time it usually takes. 

The SAP SuccessFactors Performance & Goals solution enables flexible and continuous performance modeling. Real-time coaching and feedback are included in the flow of work, helping employees feel more supported and engaged while enabling continuous insights and growth.

Building a Workforce Culture of Growth with AI

SAP SuccessFactors solutions can offer a holistic approach to take advantage of the critical role of talent management strategies in driving business growth, as highlighted in the Oxford Economics report. With innovative AI capabilities, the solutions are helping many organizations worldwide win the race for talent and skills and build an agile workforce.

SAP’s commitment to AI innovation is not just about cutting-edge technology. We create HCM solutions that are relevant, reliable, and responsible. Backed by this AI principle, SAP SuccessFactors solutions can offer a competitive edge in the current dynamic talent landscape. Organizations are not only empowered to keep up – they’re also prepared to lead the way with talent management strategies that drive ongoing growth, innovation, and success.

Discover how growth-focused midsize businesses prioritize their HR and IT strategies to help them grow and remain competitive. Read the Oxford Economics study, sponsored by SAP, “Optimizing Talent Management: Best Practices for HR and IT.”

Margit Bauer is director of Product Marketing for SAP SuccessFactors.

SAP has been named as a Leader in the 2024 Gartner Magic Quadrant for Warehouse Management Systems. For the 11th consecutive year, SAP is positioned in the Leaders quadrant based on Ability to Execute and Completeness of Vision.

We believe that this recognition confirms our strategy in logistics, which is based on three pillars:

• Connecting every process to facilitate synchronized logistics execution, supporting highly efficient and fast-paced fulfillment cycles through seamless integration with logistics applications like SAP Transportation Management, SAP Business Network for Logistics, etc.
• Collaborating within a diverse ecosystem of system integrators, software partners, hyperscalers, hardware partners, and robotics OEMs, with warehouse management being an integral part of cloud ERP.
• Contextualizing every decision leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

SAP Extended Warehouse Management (SAP EWM) is an integral part of the overall SAP strategy and gives companies the ability to operate modern warehouses that must respond quickly to changing business conditions. The flexibility of SAP EWM helps manage a high volume of goods and run sustainable, risk-resilient operations with digitized warehouse processes in the cloud including direct control of warehouse automation equipment.

SAP continues to innovate in SAP EWM based on market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include cross-process integration in the areas of transportation, production, and quality management, addressing industry-specific requirements, extensibility, and usability.

SAP EWM combined with SAP Transportation Management and SAP Business Network for Logistics provides a platform for companies to collaborate with their logistics partners to gain end-to-end visibility and insights across their logistics operations.

Our global partner network — made up of systems integrators, business consultants, and technology providers — helps our customers manage their warehouse management transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations. 

“Warehouse Management with SAP EWM is an integral part of our cloud ERP offering,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at SAP. “Customers use SAP EWM to manage their warehouse operations in 66 countries and 24 industries.”

“SAP Extended Warehouse Management helped Bridgestone reduce errors, with a new level of productivity and safety.”

Eric Dyason, National Distribution Manager, Bridgestone New Zealand Ltd.

Get more details on the latest
Gartner Magic Quadrant for WMS here.

Ganesh Wadawadigi is chief product marketing owner for Logistics at SAP.

*Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024

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