Leading HR with Confidence: Unlocking AI, Skills, and People Insights in the SAP SuccessFactors 2H 2025 Release

In today’s world of constant change, HR leaders are being asked to do more than ever before: anticipate skills shifts, personalize the employee experience, and navigate complex regulations—all while staying agile in the face of accelerating business transformation.

Unprecedented possibilities: Discover how new SAP SuccessFactors innovations power people and business connection

SAP SuccessFactors HCM gives organizations the tools to lead with confidence. Part of the SAP Business Suite, SAP SuccessFactors brings together global core HR, AI-driven insights, and a unified skills foundation to connect people and processes, close skills gaps, simplify compliance, and build a workforce ready for what’s next.

With the second half 2025 (2H 2025) product release, we’re excited to introduce hundreds of new features and enhancements in SAP SuccessFactors, many enabled by AI. Together, these innovations help HR teams, business leaders, and employees work smarter, move faster, and stay future-ready.

Drive better people and business decisions

Data about people, skills, performance, and business outcomes exists everywhere, but without a clear view, it’s difficult to act. People Intelligence in SAP Business Data Cloud, now generally available, is designed to help organizations make better workforce decisions by unifying SAP and third-party data. Through intuitive dashboards, AI-assisted insights powered by Joule, and hundreds of HR metrics, leaders can now move from insights to action with unprecedented speed.

With pre-built use cases spanning critical areas like skills, compensation, recruiting, learning, performance, and succession, People Intelligence makes it easier to uncover trends, identify opportunities, and take action. By bringing together clean, centralized HR data and powerful AI, it equips HR and business leaders with the intelligence they need to drive meaningful workforce transformation.

Product screenshot: People Intelligence in SAP SuccessFactors

Build a future-ready workforce

To stay competitive, organizations must continuously evolve alongside their people. This release introduces new innovations that align skills, performance, and development with future business needs.

We are excited that the Performance and Goals Agent in SAP SuccessFactors is now available. This agent empowers managers to lead consistent, high-impact performance conversations by analyzing employee data, such as performance goals, activities and achievements, and continuous feedback, to create tailored conversation prompts for each employee. Using Joule, managers receive AI-guided insights like goal progress summaries, key accomplishments, growth focus areas, and development recommendations. Users can ask follow-up questions to dive deeper into any of these areas. 

Product screenshot: Performance Goals in SAP SuccessFactors

Additionally, business rules integration in performance management support consistent and transparent performance reviews by automating feedback prompts and actions based on predefined conditions, such as dynamically exposing a comment field only when a rating condition is met.

Succession planning is also getting a boost with skills-based successor recommendations in SAP SuccessFactors Career and Talent Development, which analyzes skills, proficiency levels, and internal work experiences captured in employee growth portfolios to recommend potential successors who might have been overlooked using traditional metrics. And with the new person-based model for talent management, organizations can drive smarter talent decisions, faster reskilling, and greater workforce agility by unifying learning and talent data in a person-based view that follows employees across changing roles, teams, and assignments. 

Enable agile and compliant HR 

As regulations evolve and business needs shift, HR must stay both agile and compliant. This release introduces new capabilities to help teams adapt quickly while ensuring accuracy and trust.

The new SAP SuccessFactors Workforce Scheduling solution,available to early adopters in January 2026, supports optimized shift planning in manufacturing and other production industries by aligning workforce skills and staffing levels with operational demand. Geofencing in SAP SuccessFactors Time Tracking helps prevent fraud and ensure compliance by defining work site locations and ranges to govern where employees can clock in and out. SAP SuccessFactors Employee Central simplifies U.S. leave management by connecting with FMLA service providers to automate leave deductions and improve tracking accuracy.

Product screenshot: SAP SuccessFactors Workforce Scheduling

Across the suite, our updated home page delivers a more intuitive and personalized experience for users with streamlined navigation, targeted communications, and real-time insights across desktop and mobile.

Extend applications to easily adapt

As workforce expectations and business priorities evolve, flexibility is key. This release delivers new capabilities to help seamlessly connect and optimize HR processes, maximizing investments while supporting the changing needs of people and the organization.

SAP SuccessFactors Work Zone is now enhanced by Joule and generative AI to deliver faster access to information, improved self-service, and more informed decision-making. Joule streamlines tasks with role-based self-service, workflow automation, and real-time insights, while generative AI simplifies feedback, coaching, and goal updates with context-aware insights. Employees can also quickly find company-specific knowledge through Joule for accurate, relevant information when they need it.

Lead the future of HR

With the 2H 2025 release, SAP SuccessFactors HCM helps HR leaders navigate complexity with ease. By uniting global HR, AI-driven insights, and a unified skills foundation, organizations can make smarter decisions, develop future-ready talent, and stay agile in a rapidly changing world.

To learn about our latest innovations and enhancements, check out the SAP SuccessFactors 2H 2025 release brochure or watch the video.  


Bianka Woelke is group vice president and head of Application Product Management for SAP SuccessFactors.

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From Innovation to Impact: Latest Release of SAP Cloud ERP Private

Today’s complex business environment is marked by financial volatility, supply chain disruptions, and rapidly evolving compliance landscapes. With faster and well-informed decisions, these challenges can be turned into strategic opportunities.

SAP Cloud ERP Private: A tailored-to-fit cloud ERP that adapts to your organization’s unique transformation

As the pace of innovation accelerates, enterprises must not only become more agile, but also modernize their technology foundations to keep pace—simplifying landscapes, embracing cloud architectures, and ensuring continuous access to the latest capabilities.

With AI, enterprises face widening skill gaps that challenge their ability to drive meaningful business transformation. This is where SAP stands at the forefront as a trusted partner, empowering businesses with process- and context-aware AI, underpinned by semantically rich and unified data. Together, these elements form a robust foundation for outcome-driven and sustainable business transformation.

With the 2025 release of SAP Cloud ERP Private, we’re translating this vision into action. The release delivers innovations that matter most to our customers, from a strengthened data foundation to embedded AI and intelligent agents that enhance how work gets done. It enables enterprises to run smarter, modernize faster, and realize the full potential of applications with data and AI across end-to-end business processes.

Interconnected applications as the core foundation

A business suite that delivers best-in-class capabilities with a harmonized data model is essential in the age of AI. ERP continues to evolve to meet today’s industry needs, strengthening our customers’ ability to compete and grow with confidence. There are a number of such innovations, including:

  • Supply chain: Manufacturing customers achieve faster, more reliable order fulfillment through intelligent automation that links order promising with logistics execution. The enhanced advanced available-to-promise (ATP) capability reduces manual effort and optimizes inventory use.
  • Finance: For multinational enterprises, universal parallel accounting and value chain analysis provide real-time profitability insight and automate intercompany flows, helping finance leaders steer performance proactively and improve transparency.
  • Asset management: Maintenance planners improve equipment reliability and reduce downtime through enhanced visibility into open preventive and corrective maintenance requirements. Additional insights into maintenance orders and planning buckets enable proactive scheduling and optimized resource use.  
  • Operations: Organizations improve efficiency, transparency, and compliance across entities through the new multistage intercompany sales and stock transfer process. It automates critical steps, enhances visibility, and streamlines execution, enabling faster, more reliable, and scalable supply chain operations.

Data that fuels AI’s transformative power

Trusted, connected, and context-rich data turns AI’s potential into measurable results. When organizations can rely on consistent high-quality data, they gain the confidence to act on insights that drive efficiency and growth.

The semantically rich data foundation within SAP Cloud ERP provides this advantage, serving as the platform for building insights and driving actions. SAP Business Data Cloud unifies SAP and third-party data, delivering insights through pre-built data products and intelligent applications.

With the 2025 release, more than 200 pre-delivered data products are available out of the box, preserving business context and metadata so leaders act on insights, not raw extracts. The result is an AI-ready foundation of trusted, compliant, reusable data assets that accelerates decision-making. Looking ahead, we are developing more intelligent applications through Cloud ERP Intelligence Private that leverage these data products across every business function, expanding the reach and impact of data-driven intelligence.

AI in and across your key business processes

AI is becoming every enterprise’s most powerful assistant, helping people work smarter, make faster decisions, and achieve better and informed outcomes. Embedded in core processes, it provides contextual guidance, intelligent recommendations and reasoning, and automation where it matters most.

With the 2025 release of SAP Cloud ERP Private, we’re embedding AI across key end-to-end business processes. Built on a unified data and application foundation, our AI innovations bring precision, predictability, trust, and security to every decision—across finance, supply chain, manufacturing, and service.

At the center is Joule, now evolving into a role-aware assistant, that tailors insights and actions to each user’s responsibilities. It ensures every interaction is relevant, governed, and grounded in business context, helping teams act with clarity and confidence. We are building a growing library of specialized Joule Agents. Here are a few examples:

  • Accounts Receivable Agent: Improves liquidity by accelerating collections, reducing overdue invoices, and recommending next-best actions
  • Dispute Management Agent: Shortens resolution cycles by identifying inconsistencies, proposing responses for quick approval, and executing follow-ups
  • Maintenance Planner Agent: Builds on enhanced maintenance insights to boost uptime by recommending maintenance events and coordinating schedules based on integrated and interconnected data across production planning and procurement

Grounded in SAP’s unified data and process model, these agents connect workflows across functions and roles, enabling organizations to act faster, operate smarter, and scale intelligence across the enterprise.

Faster upgrades, faster value

The SAP Cloud ERP Private 2025 release is fully compatible with previous scopes, eliminating multi-step upgrades. Customers can move to the latest version with minimal effort and immediately benefit from advances in applications, data, and AI. With near-zero-downtime upgrades and automated updates, maintenance windows are shorter, delivering faster adoption, lower disruption, and quicker time to value.

Looking ahead together

We continue to co-innovate closely with our strategic and beta customers to turn these innovations into business reality. Our commitment extends beyond technology delivery: we guide every step of modernization, AI adoption, and process transformation.

If you’re ready to be an early adopter, join us to co-innovate, learn, and shape the future together, unlocking new ways of working and sustainable outcomes.

Excited about our innovations? Learn more

For a deep dive into the 2025 release and what it means for your business, join our upcoming webinar: RISE into the Future: Innovation Built for What’s Next. Explore our blog for more details on innovations across finance, supply chain, procurement, and beyond, along with resources to help you get started.


Uma Rani T M is president and chief product officer for Private Cloud ERP at SAP.

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New Joule Agents and Embedded Intelligence Supercharge Business Returns Across the Enterprise

This week at SAP Connect, we introduced the next wave of business AI innovations to empower enterprises. We unveiled our newest Joule Agents, the concept of role-based AI assistants, and new embedded intelligence throughout SAP Business Suite.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

New research shows how business AI delivers ROI

To better understand the opportunity to produce returns on investment from AI, SAP commissioned new global research that was shared at SAP Connect. In partnership with Oxford Economics, we surveyed 1,600 executives in medium and large enterprises across eight countries.

We found that today, on average, organizations are benefiting from a 16 percent return on AI investments—a number they expect to nearly double within two years. In addition to impressive financial returns:

  • 94% of business leaders say AI is improving innovation within their organizations
  • 87% say AI is improving customer engagement
  • 78% believe AI agents have the potential to transform their business operations
Infographic: "Value of AI"; SAP & Oxford Economics research

New deep research and AI assistants in Joule expand what is possible

These innovations were engineered based on what our customers tell us they need: to act quickly, simplify complexity, and unlock better, data-driven decisions across the lines of business and processes that matter. But most of all, our customers need AI that drives significant, measurable business outcomes.

To help every organization accelerate returns on investment from AI, at SAP Connect we announced powerful new capabilities for Joule, which makes business data and the entire SAP Business Suite immediately accessible through the power of a simple conversation. And because Joule is grounded in your company’s data, it understands context and delivers insights that are specific, actionable, and relevant to your business.

Deep research in Joule, announced at SAP Connect, is a new capability expands what people can do within the Joule interface. It goes beyond quick answers to deliver strategic analysis, reporting, and synthesis in a single, connected experience. It brings together internal SAP data and external intelligence so people can ask complex questions and receive comprehensive research and recommendations—without ever leaving Joule. The deep research capability in Joule will be available in beta this December.

We also unveiled the new concept of role-based AI assistants in Joule, built to partner with people in their specific roles. These assistants connect to the right Joule Agents for the job, removing guesswork so teams can unlock new levels of productivity and insight. Whether it’s a finance leader forecasting working capital, a recruiter evaluating headcount needs, or a planner adjusting inventory, AI assistants surface the right intelligence, at the right time, in the right context. In the background, Joule Agents get work done for you.

These innovations mark the next chapter in how people interact with enterprise systems, helping every role across an organization seamlessly move from inquiry to insight to action.

New Joule Agents autonomously get work done

To help enterprises further accelerate business results, we introduced 14 new Joule Agents at SAP Connect. They help people coordinate, decide, and execute tasks with greater precision. Joule Agents are embedded across core business processes in finance, HR, procurement, and supply chain, in a way that only SAP—with our deep expertise in these functions—can deliver.

For example, rather than navigating multiple systems or running countless manual checks to release an order, a production manager—a key role in the supply chain function—will be able to turn to our Production Planning and Operations Agent, planned for general availability in the Q1 2026. They can simply ask Joule to do it, safely and in real time. The agent will validate and release orders when conditions are met, accelerating production start times and shortening order-to-delivery cycles.

Product screenshot: Joule Agent in SAP solution

And starting December 2025, with the general availability of Joule Studio, now in beta release, customers will be able to create and deploy custom Joule skills and Joule Agents tailored to their unique business needs. Agent builder in Joule Studio is your command center for designing, building, and deploying enterprise-ready custom Joule Agents using the same powerful SAP technologies—including SAP Knowledge Graph for deep business context, SAP Business Data Cloud for comprehensive data access across SAP and non-SAP sources, and SAP’s central identity and authorization services to ensure responsible agent behavior. These capabilities empower every enterprise to extend, customize, and personalize SAP Business AI solutions.

New embedded intelligence across SAP applications

To help our customers move faster and make better decisions where work happens, we continue to bring intelligence directly into the applications they rely on every day. These embedded capabilities extend the same AI-driven guidance that powers Joule Agents into core SAP solutions, enhancing user workflows with context, clarity, and automation. We will have more than 400 of these AI use cases by the end of the year.

Graphic banner: SAP Business AI works for you

For example, in SAP Engagement Cloud, starting in February 2026, AI will orchestrate personalized interactions across HR, marketing, and service, bringing harmonized data, relevant context, and better business outcomes into every engagement. In the SAP Supply Chain Orchestration solution, planned for general release in the first half of 2026, AI will predict shortfalls and fulfillment risks, helping planners simulate and respond with speed and precision.

Additionally, the rebuilt SAP Ariba source-to-pay suite, arriving in February 2026, brings a modern, cloud-native experience to every stage of procurement. Embedded AI guides people with intelligent recommendations, accelerates contract reviews, and surfaces supplier insights in real time. By simplifying sourcing decisions and improving compliance, it helps procurement teams strengthen supplier relationships and capture more value, faster.

Governing AI with visibility and control

As our customers continue to adopt these AI innovations embedded across their functions, we know they need transparency into how it operates, what it influences, and the value it creates. That is why we provide tools to give them the visibility they need to deploy AI with confidence and scale it responsibly.

SAP LeanIX AI Agent Hub helps CIOs and business leaders see their entire AI agents landscape at a glance. From one dashboard, they can understand where agents are deployed, what processes they touch, and how agents are performing. This allows teams to evaluate effectiveness, identify redundancies, and manage AI like any other enterprise asset: aligned to outcomes, governed by policy, and continuously optimized.

Product screenshot: SAP LeanIX AI Agent Hub

Complementing that, agent mining in SAP Signavio gives organizations a powerful way to analyze how AI contributes to process performance. It reveals how AI agents decide and act, flags bottlenecks and non-compliance, and uncovers where automation adds value and how to fine-tune it for efficiency and impact. Together, these tools bring clarity to what has often been a black box: transforming governance from reactive oversight into proactive optimization.

What’s next for business AI

At SAP Connect, we also shared a view into what’s coming and how our innovations will continue to redefine enterprise productivity. For example, we’re developing an outcome-driven user interface that adapts to context in real time. Instead of navigating menus or searching for data, people will simply express what they want to achieve, and the system will guide them through the right actions, insights, and tools.

We’re also extending Joule Agents beyond software into the physical world—connecting your company’s business intelligence to robotics and industrial systems. This opens a new frontier for automation, combining state of the art electronics that utilize physical AI tools, such as computer vision and collision detection, with AI agents capable of reasoning through complex goals and planning multi-step workflows. Reserve your place at SAP TechEd this November to learn more.

Graphic banner: Physical AI photo collage

Ready to start your AI journey?

We know AI is top of mind for most business leaders today. In fact, another finding from the research we commissioned with Oxford Economics is that 41 percent of tasks in global businesses will be supported by AI within two years—up from 25 percent today.

As you continue to explore what is possible with business AI, we’ll keep innovating to deliver systems that are intelligent by design, trusted in operation, and, most important, measurable in their impact.

For us, it’s all about what you hope to achieve. We’re proud to partner with you on your AI journey. If you’re ready to take the next step, here are three things you can do right now:

There’s more to come. Join us at SAP TechEd on November 4 for the next wave of AI innovations that will transform the enterprise.


Brenda Bown is chief marketing officer for SAP Business AI.

SAP Connect: Read the latest news, stories, and coverage from the event

Conquering Uncertainty: At SAP Connect, SAP Business Suite Delivers

Led by SAP Executive Board Member Muhammad Alam, in charge of SAP Product & Engineering, SAP executives announced a string of business AI innovations, including role-aware Joule assistants, during the kickoff keynote at the inaugural SAP Connect event in Las Vegas this week. 

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

Against the backdrop of the event theme—”Connect Everything, Achieve Anything: Agents, Data, and the Business Suite”—they set out SAP’s vision for how SAP Business Suite, which combines AI, data, and applications, can transform enterprises and deliver unprecedented business value to customers despite global macroeconomic uncertainties. 

Unique times

“We are living in very unique times,” Alam said at the start of the keynote. “Unique in terms of the unpredictability we face from a geopolitical and macroeconomic perspective, and also unique in terms of the advancement in AI and the potential that carries for all of us.”  

He added, “Even the most significant challenges can be responded to, navigated, and—when approached the right way—turned into opportunities. And that’s exactly where SAP comes in. Because the best way to face uncertainty is with confidence that you can see what’s happening across your business and your network.” 

SAP Drives New Levels of Agility and Resilience in Spend Management and Automates the Power of Procurement with Next-Gen SAP Ariba

An Economist Impact study sponsored by SAP found that 89% of procurement professionals feel confident in their ability to leverage AI to drive efficiency and productivity. This finding highlights the urgency of the challenge and the optimism around AI’s potential to strengthen resilience.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

In times of uncertainty, spend is one of the levers companies can actively control. Leaders are expected to deliver not only savings, but also resilience, sustainability, and risk-aware processes.

At SAP Connect, we introduced several new AI capabilities to bring more automation, deeper integration, and smarter insights across our spend management solutions. These innovations are focused on improving outcomes: reducing risk, strengthening supply chains, increasing productivity, and freeing people to focus on higher-value work. They ensure spend continues to fulfill its elevated role as a driver of business growth and resilience while helping customers stay ahead of evolving demands.

Next-gen SAP Ariba brings deeper AI integrations and new AI assistants in Joule

SAP is rolling out the next generation of SAP Ariba solutions for source-to-pay to automate the power of procurement, improve cost savings, ensure compliance, and build supply chain resilience. Next-gen SAP Ariba is the world’s most modern source-to-pay solution designed to power the future of procurement.

The first AI-native source-to-pay suite redefines what is possible today and sets the course for the future. With businesses facing ever-present change, our customers can take advantage of a solution that’s built to endure — intelligent, integrated, and scalable. The capabilities delivered as part of next-gen SAP Ariba will empower businesses to tackle today’s challenges and excel in the future.

Next-gen SAP Ariba is built on SAP Business Technology Platform (SAP BTP), and has a completely redesigned user experience, embedded analytics, and seamless integration with SAP Cloud ERP public and private applications.

The advanced capabilities and benefits of next-gen SAP Ariba solutions offer the following:

  • Accelerated value realization: Faster adoption with intuitive interfaces and guided workflows
  • Deeper insights: Actionable analytics that translate into tangible savings and operational improvements
  • Empowered teams: A more productive experience for procurement professionals

Next-gen SAP Ariba capabilities will be rolled out starting in Q1 2026.

SAP also introduced new agentic and generative AI capabilities across the SAP Ariba suite to help organizations optimize productivity and decision-making. Planned for release in Q1 2026, a new Joule Agent for bid analysis automatically compares supplier bid data, including total cost, to give procurement teams insight and recommendations for award decisions.

SAP also added three AI features to the SAP Ariba procurement portfolio:

  • AI supplier-response summary will use Joule to help review, analyze, and summarize supplier responses to questionnaires, helping procurement specialists make more informed decisions. This is planned to be generally available in Q1 2026. 
  • Joule for simplified invoice creation will help employees outside accounts payable to easily submit invoices from SAP Cloud ERP for processing with minimal input. The feature will be generally available in Q4 2025.
  • Intelligent contracting will use Joule to automatically extract key information, generate summaries, and search historical contracts for discrepancies and compliance issues. This feature will be generally available in Q4 2025.

As part of the broader SAP Ariba portfolio, SAP Ariba Intake Management is now globally available. The solution provides a single-entry point for all procurement requests to simplify intake, improve compliance, and give employees full visibility into status updates. With Joule, users can easily submit requests or follow guided steps, while the system orchestrates processes across SAP and non-SAP systems.

Learn more at our upcoming webinar, Simplify Procurement Intake with AI-Guided Orchestration, on November 20, 2025. Register here to see how organizations can streamline intake processes and drive meaningful results.

New AI enhancements in SAP Fieldglass connect the right external talent to the right roles

New AI enhancements to the SAP Fieldglass portfolio make it easier to match potential external workers with available positions by automatically analyzing role descriptions to determine the skills required for each position.

The new skills-based hiring feature automatically analyzes role descriptions to determine the skills required for each position, reducing the time to source potential candidates by up to 50 percent. By accelerating candidate matching, organizations can count on a faster, more cohesive, and efficient hiring process.

This feature is generally available and works in conjunction with existing AI features, including resume analysis and job description creation.

SAP Concur and American Express Global Business Travel make business travel easier, smarter and more impactful for organizations everywhere

SAP Concur announced a strategic alliance with American Express Global Business Travel (Amex GBT). Complete by SAP Concur and Amex GBT is a co-developed solution that will combine booking, servicing, payments, and expensing into one experience with AI at its core. The solution will benefit from SAP Concur and Amex GBT technology and business travel expertise. Complete customers will also have access to Amex GBT’s unmatched marketplace, software, and services via Complete, offering greater incentives and cost savings.

Smarter AI for travel and expense management in SAP Concur

We also introduced new AI capabilities for SAP Concur that will streamline reporting, strengthen fraud prevention, and simplify travel planning, helping organizations better control costs while improving the employee experience.

These innovations include:

  • The Receipt Analysis Agent, a newly embedded Joule Agent in ExpenseIt, will go beyond basic receipt scanning, automatically completing missing information, determining expense types, and verifying vendor details, even for unknown vendors, to deliver accurate results without iterative learning. General availability for these features is expected for Q4 2025.
  • Verify, the automated expense-audit service from SAP Concur now features an AI-generated receipt checker that flags receipts likely created by AI or online generators, helping auditors stop fraudulent claims. The service is currently generally available.
  • A new pre-spend planner tool uses generative AI to estimate trip budgets based on policies and itineraries, while also providing relevant travel advisories to keep travelers informed. General availability is planned for early 2026 and Concur Expense customers can take advantage of the pre-spend planner at no extra cost. It will be available to Concur Travel customers later in the first half of 2026

Partnerships and integrations

SAP Concur has enhanced its integration with Uber for Business to further automate how ride and meal expenses are processed, providing better visibility to executives and business users. Ride and meal receipts are automatically routed into Concur Expense, with detailed tax, tip, and itemization data, resulting in cleaner data, fewer manual corrections, and faster reimbursement.

Looking ahead

SAP’s latest innovations across procurement, external workforce, and travel and expense help customers achieve positive outcomes such as cost savings, reducing risk, strengthening supply chains, creating value, improving productivity, and freeing people up to do higher-value work.


Etosha Thurman is chief marketing officer for SAP Finance and Spend Management.

SAP Connect: Read the latest news, stories, and coverage from the event

Finance as the Conductor: SAP Introduces AI Innovation at SAP Connect

Finance professionals have proven their resilience through volatility, from shifting interest rates to evolving regulatory landscapes, putting intense pressure on leaders to make faster and smarter decisions.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

However, the pace of change has made traditional approaches, like best-of-breed point solutions, no longer sufficient to help finance teams keep up.

That is why the future of finance technology should act as an orchestra, not disjointed soloists.

Finance teams require a unified experience where applications, data, and AI work seamlessly together. With SAP Business Suite, these elements come together as one orchestra, enabling finance to operate in harmony and deliver outcomes that point solutions alone cannot achieve. This means not only faster close and stronger liquidity, but also tighter compliance and credible plans that hold up under change.

To strengthen collaboration across finance and bring innovation to the CFO’s office, SAP unveiled Joule’s next stage as the AI force at the center of SAP Business Suite’s value creation. A new generation of role-aware assistants in Joule are designed to partner with people in their specific business roles by tapping into the right agents behind the scenes for the job. For finance professionals, SAP introduced the next round of automation support using agentic AI.

SAP is embedding AI-powered reasoning directly into finance processes to automate routine work and elevate the strategic role of finance with the following new agents:

  • The Accruals Agent will calculate accruals and deferrals based on system data and present the accountant with a proposal for review, along with a detailed explanation of the calculation logic.
  • The Cash Management Agent will automate daily bank statement reconciliation tasks and recommend opportunities for optimization.
  • The International Trade Classification Agent will reason over product characteristics and trade regulations and act to classify goods for international shipping, recommending customs tariff numbers and commodity codes

By bringing automation to critical but repetitive finance processes, these agents underscore SAP’s commitment to equipping the office of the CFO with AI-driven innovation that strengthens resilience in an increasingly complex business environment.

Finance as the conductor of the enterprise

The role of the CFO has expanded far beyond closing the books or reporting quarterly earnings. Today, finance teams are expected to bring together data, processes, and people from the entire business to enable seamless collaboration.

With SAP’s AI-first, suite-first approach, applications and data flow seamlessly, allowing finance leaders to coordinate business operations with confidence. This unified foundation ensures that insights are not siloed, but instead shared across the enterprise, enabling faster and smarter decisions.

Take working capital management, one of the biggest pressure points for finance leaders: A recent Economist Impact survey of 480 CFOs found confidence levels were strong in almost all areas, including revenue, profit, and customer retention, but only 36 percent felt confident in their ability to achieve working capital targets. SAP Business Suite can help organizations meet their targets by automating manual work and enabling actionable decisions — all by leveraging dynamic, autonomous, and action-oriented solutions in SAP Business Suite.

When an organization manages incoming receivables, outgoing payables, as well as cash and inventory within SAP, that connected experience creates data that provides real-time visibility into liquidity through SAP Business Data Cloud.  That data fuels SAP Business AI to analyze situations, recommend actions, and even resolve issues like disputed invoices automatically, which would otherwise slow the cash collection process. And with the integration of Joule and intelligent agents, SAP Business AI not only automates, it senses, reasons, orchestrates, and acts — turning insights into outcomes that free capacity and accelerate the business.

As AI agents take on more of the behind-the-scenes work, finance professionals can step fully into their role as the conductor of the enterprise. They can guide strategy with foresight, aligning every function in harmony and shaping outcomes that extend far beyond revenue or cost goals.

CFOs and their teams can then move beyond reactive decision-making toward shaping strategy in real time. This will position their office as a driver of growth, resilience, and innovation.

Looking ahead

SAP is laying the foundation for a new era of autonomous finance, where routine processes are automated, insights are delivered in real time, and finance teams are empowered to focus on strategy and growth.

These innovations mark just the beginning of SAP’s commitment to helping businesses navigate an increasingly complex financial landscape with agility, intelligence, and confidence.


Lawrence Martin is chief product officer and head of Public Cloud Engineering at SAP.
David Imbert is head of Finance Product Marketing at SAP.

SAP Connect: Read the latest news, stories, and coverage from the event

The Next Wave of Intelligent Applications in SAP Business Data Cloud


New intelligent applications and open ecosystem
partnerships turn insights into action across the enterprise


As enterprises move toward an AI-driven future, the role of data has never been more critical. Yet much of that data remains locked in silos — spread across teams, clouds, and legacy systems.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

This fragmentation creates a “context gap,” where information is technically available but disconnected from the business meaning that makes it actionable. For example, sales and marketing teams may share a common view of pipeline, but without linking it to product feedback or process bottlenecks, AI models trained on that data miss the full business context. The result is inconsistent insights, slower decision-making, and a stalled cycle of AI, data, and applications. 

SAP Business Data Cloud closes this gap. By harmonizing enterprise data wherever it resides and preserving its business context, it provides the foundation for intelligent applications and reliable AI.

At SAP Connect, SAP is bringing this vision to life with the next wave of innovations: SAP Business Data Cloud Intelligent Applications 

Four new intelligent applications in preview

Building on the momentum for intelligent applications established at SAP Sapphire, SAP is now opening a restricted public preview of four intelligent applications designed to transform decision-making across finance, procurement, supply chain, and revenue operations.

This preview offers customers an exclusive opportunity to experience the next wave of innovation in SAP Business Data Cloud before general availability. By participating, you’ll gain early access to Finance Intelligence, Spend Intelligence, Supply Chain Intelligence, and Revenue Intelligence, and provide valuable feedback that will help shape the future of these solutions. 

To request access, please visit the preview link above, select the applications you are most interested in, and our product team will follow up directly to finalize your registration and guide you through getting started.

Finance Intelligence gives CFOs and finance teams real-time AI-powered analysis of liquidity by harmonizing SAP and third-party data and suggesting key actions to implement. Leaders can forecast cash flow instantly as well as detect liquidity risks using AI trained on live receivables and payables with external credit data such as Moody’s for richer customer risk assessment. With Joule and generative AI agents automating routine finance tasks, finance teams can shift their focus from reporting on the past to actively steering the future. 

Spend Intelligence provides organizations with a single, comprehensive view of enriched and classified spend data. Built-in AI and advanced analytics uncover patterns, anomalies, and opportunities for cost savings, while collaborative features connect finance, procurement, HR, and supply chain teams for better alignment. Through native integration with SAP source-to-pay solutions, spend data continuously informs operational workflows, improving decision-making, enhancing control, and strengthening enterprise resilience. 

Supply Chain Intelligence equips operations leaders with the context to make faster, more impactful decisions. By combining SAP data with external signals such as weather, regulatory updates, and market shifts — along with insights from millions of partners in SAP Business Network — businesses can leverage the power of AI to understand and take action on key supply chain issues and drive optimization. This comprehensive intelligence helps anticipate disruptions, evaluate supplier risks, and orchestrate decisions seamlessly from prediction to execution, ensuring more resilient and agile operations. 

Revenue Intelligence transforms fragmented customer touchpoints into unified, actionable insights. By linking individual customer behaviors with enterprise-wide operations, it helps revenue leaders see which accounts to prioritize, when to intervene, and how to optimize customer investments. Unlike CRM-only tools, Revenue Intelligence connects front-office engagement to back-office execution, empowering organizations to maximize growth opportunities and strengthen customer relationships with a complete view of the business context.

SAP Business Data Cloud Connect

Beyond intelligent applications, SAP is strengthening its open data ecosystem with SAP Business Data Cloud Connect, giving customers unprecedented flexibility to work with trusted data wherever it resides. With secure, zero-copy sharing, customers can bring SAP data products directly into their existing data platforms, eliminating duplication, reducing transformation efforts, and extending the reach of SAP’s business data fabric.

The first partners adopting this capability include Databricks (generally available) and Google (now in public preview), enabling real-time, bi-directional access to semantically rich SAP data products in environments customers already use.

With SAP Business Data Cloud Connect for Databricks now generally available, organizations can accelerate analytics and AI initiatives with greater speed, less friction, and full confidence in the integrity of their data.

SAP is committed to rapidly expanding this partner ecosystem so that, no matter where enterprise data resides, customers can connect it with trust, governance, and business context. 

Why it matters

Together, these announcements reflect SAP’s vision for the intelligent enterprise — where applications don’t just analyze, but act. By combining trusted data, open connectivity, and embedded AI, enterprises can shorten decision cycles, reduce integration complexity, and align intelligence directly with business outcomes.

For organizations operating across hybrid environments and complex data landscapes, these innovations make it easier than ever to turn insights into action and deliver measurable impact.

This week at SAP Connect, customers can experience this vision firsthand through live demos, real-world case studies, and discussions with SAP leaders, partners, and peers. It’s an opportunity to see how SAP Business Data Cloud is redefining decision-making today and shaping the future of the intelligent enterprise.


Irfan Khan is president and chief product officer for SAP Data and Analytics.

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Connecting the Dots: How SAP BTP Powers AI and the Business Suite

The first touchpoint with SAP for many people is its applications, such as SAP Cloud ERP, SAP Ariba, SAP Customer Experience, or SAP SuccessFactors.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

Each SAP software solution delivers strong value, helping teams excel in their specific domain. Yet the true strength of SAP emerges when these applications operate across the enterprise; when finance decisions are informed by procurement data in real time or when workforce insights from HR directly shape supply chain planning.

That is why SAP Business Suite exists: a portfolio of applications, data, and AI working together to cover the full spectrum of business operations. At the heart of SAP Business Suite is SAP Business Technology Platform (SAP BTP), the technology platform that connects it all.

Infographic: SAP BTP

SAP BTP is a platform engineered to integrate, automate, extend, and build AI-powered business applications and processes across your enterprise.

SAP BTP is also how we supercharge AI. On its own, AI can generate outputs that look impressive, but without business context, they often lack real-world relevance. SAP BTP solves this by bringing together systems, ensuring consistent data, and automating processes across the enterprise. This means AI doesn’t operate in isolation; it understands the relationships between finance, supply chain, HR, procurement, and more.

That connection is what turns AI from theory into practice. When AI is trained on accurate, well-structured data and tied directly to business processes, it can deliver recommendations that people trust and use to make smarter decisions. The result is an innovation flywheel, where teams and AI continually become smarter, faster, and more impactful across the enterprise.

Three-column infographic: Applications, Data, AI

New SAP applications built on SAP BTP

This week at SAP Connect, we talked about the ways in which SAP BTP enables our customers and partners to tap into the innovation flywheel. We also demonstrated how SAP is using SAP BTP as its core application development platform with the release of three new high scale enterprise applications powered by SAP BTP (SAP Build).

  • SAP rolled out the next generation of SAP Ariba solutions for source-to-pay. New capabilities will help procurement professionals improve cost savings, ensure compliance, and build supply chain resilience by automating and supporting key processes such as buying, sourcing, supplier management, contracts, and invoicing. SAP Ariba solutions are now built on SAP BTP, making it easier to integrate them with SAP Business Suite, the SAP ERP application, and third-party ERP systems using open APIs.
  • SAP introduced SAP Supply Chain Orchestration. Built on SAP BTP, SAP Supply Chain Orchestration can leverage data from SAP Business Network and the SAP Business Data Cloud solution, expanding insights across every tier of the supply chain. SAP Supply Chain Orchestration is designed to empower customers with one synchronized supply chain system that will help enhance risk detection, deliver actionable insights, and enable coordinated responses across supply chains. An intelligent impact analysis capability will help manage upstream supply chain risks and disruptions, and both external and internal supply chain signals will be contextualized into prioritized actions. The solution will also provide multi-tier supply chain insights that extend beyond traditional boundaries.
  • SAP Business Network now runs on SAP BTP, giving customers a technical foundation that enables faster speeds, easier integration, collaboration at scale, and continuous innovation. This will enhance customers’ existing investment in SAP Business Network, adding value without disruption.

Lowering barriers with simplified licensing and packaging

SAP is committed to making it easier than ever for customers to adopt, experiment, and scale new innovation. We’re continuously simplifying access to SAP BTP and SAP Business Suite, ensuring that every organization, no matter its size or technical maturity, can take advantage of the latest advances in AI, automation, and data connectivity.

Earlier this year, we simplified SAP Build pricing model and included its capabilities in all SAP Business Suite packages, giving customers a frictionless way to jumpstart their development without needing to purchase additional licenses. Then we introduced a free SAP Build license for partners, allowing solutions to be tested, demoed, developed, and then sold on the SAP Store. Most recently, we unified the SAP Build licensing model, which now includes Joule for Developers and Joule Studio, and made it available to all existing SAP BTP Enterprise Agreement customers.

From streamlined commercial offerings and consumption models to guided innovation paths through RISE with SAP and GROW with SAP, our goal is clear: lower the barrier to innovation so every customer can turn great ideas into business outcomes faster.

Real-world results: Customers delivering value with SAP BTP

To get inspired, here are just a few examples of SAP BTP in action with customers:

  • 57,000 hours saved annually: Accenture developed an intelligent virtual assistant for financial leaders by combining human expertise, SAP solutions, and AI technologies. This AI assistant, built on SAP BTP, streamlines the creation of financial narratives and provides live alerts on key financial metrics, augmenting decision-making in real time. The result is 57,000 hours saved of what was manual work.
  • 100,000 applications processed: City of Hamburg launched a financial aid application platform in just two weeks using SAP BTP, SAP AI Services, and other solutions. This generative AI-enabled platform efficiently processed nearly 100,000 subsidy applications during an energy crisis, showcasing agile innovation with SAP’s AI and platform tools.
  • 95% improvement in search results: Uniper built a “Perfect Purchase Requisition” app, and extended SAP Ariba, using SAP Build Work Zone and SAP BTP’s generative AI capabilities with SAP HANA Cloud vector engine. This AI-powered app automatically validates and corrects purchase requisitions, speeding up procurement cycles and improving data quality before orders go out. The application has significantly reduced the time and effort buyers spend finding the correct products, with 95 percent of searches successful on the first attempt.
  • 10,000 orders analyzed annually: AMD built a “GenAI Supply Chain Troubleshooter” on SAP BTP to simplify complex supply chain interactions. This AI assistant reduced issue resolution time and costs by 90 percent, saving 3,120 hours of staff effort annually, and demonstrates how generative AI can dramatically streamline supply chain management.
  • AU$1+ million saved annually: SA Power Networks revolutionized its operations with generative AI and SAP BTP. Custom apps have delivered rapid insights to field crews, while Joule’s natural language interaction with SAP SuccessFactors has saved 75 hours on average. Leveraging 50 years of asset history, they ensure safe operations, saving over AU$1 million annually and achieving a 99 percent success rate in identifying poles unlikely to corrode.

Ready to start? Explore SAP BTP resources

Thanks to everyone who attended SAP Connect virtually and in-person in Las Vegas! For those who couldn’t attend live, I recommend reading the Innovation Guide, checking out the full list of on-demand sessions, and watching the executive keynote delivered by Muhammad Alam.

To get started today, visit sap.com/btp to start a free trial and explore use cases.


Bharat Sandhu is chief marketing officer for SAP Business Technology Platform.

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Unprecedented Possibilities: Powering People and Business Connection with New SAP SuccessFactors Innovations

The future of work isn’t inching forward, it’s rapidly accelerating. AI is transforming productivity, agentic systems are reshaping decision-making, and skills-first strategies are redefining how organizations grow.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

According to new research from SAP, employees using AI are saving 75 minutes a day — time that’s being reinvested into innovation, connection, and impact. 

But with economic volatility, shifting regulations, and a global skills crunch, organizations face a critical challenge: how to connect their people and their business in ways that drive agility, resilience, and growth. This isn’t just a moment of change; it’s a moment of unprecedented possibilities.

Unlocking new possibilities with SAP SuccessFactors

SAP SuccessFactors is powering that transformation with trusted intelligence, operational strength, and innovations that turn disruption into advantage. With over 10,000 customers worldwide, we are privileged to work with the world’s leading brands and help them guide their people and their organizations through change. 

The SAP SuccessFactors HCM suite is a robust offering that connects all the pieces for an organization’s people strategy — from core HR and payroll, to talent acquisition and talent management, to people analytics, and beyond. SAP Business AI is infused across our HCM suite, and SAP Business Technology Platform (SAP BTP) enables our customers to expand and extend to meet their needs. 

We are constantly investing in our solutions based on market signals, ensuring our customers have the tools they need to stay at the forefront of innovation. 

Today at Success Connect at SAP Connect in Las Vegas, we announced the latest innovations designed to elevate the employee experience, optimize operations, and deliver actionable workforce insights. 

Elevating the employee experience  

New Joule Agents  

Agentic AI is redefining the employee experience and transforming the way work gets done by automating routine tasks, accelerating decision-making, and unlocking new levels of productivity. Joule, SAP’s AI copilot, is embedded into enterprise-wide applications to deliver real-time intelligence and automation through a simple conversational interface.  

Joule currently supports 80 percent of the most-used tasks in SAP systems, and we are continuously expanding its capabilities. Joule is available in 11 languages, and next month the first HR-focused Joule Agent — the Performance and Goals Agent — will be generally available, with many more to follow. This agent is designed to empower managers to lead high-impact performance conversations by providing tailored insights, goal progress updates, and personalized talking points.

We’ll continue to release new agents that will continue to work behind the scenes to make managers, employees, and HR teams more efficient. Today, we announced the next four agents, available in SAP SuccessFactors in the first half of 2026: 

  • The Career and Talent Development Agent, which automates succession planning and helps managers identify and develop future leaders
  • The HR Service Agent, which serves as a direct point of contact for employees and reduces the amount of time HR staff spend answering routine questions
  • The Payroll Agent, which helps employees better understand their pay by combining paycheck details with time data, enabling intelligent “explain pay” scenarios such as highlighting unexpected overtime and suggesting follow-up actions
  • The People Intelligence Agent, which connects the People Intelligence Insight application in SAP Business Data Cloud with Joule and SAP SuccessFactors, allowing managers and HR teams to ask questions in their own words and receive intuitive, accessible workforce analytics

Introducing the workforce knowledge network

Building on these new capabilities, we are also introducing a workforce knowledge network, a first-of-its-kind integration that brings third-party content from industry experts directly into Joule, delivering enhanced insights for employees.  This is a major step forward in enabling agent-to-agent interaction in order to deliver the most relevant information in one seamless experience.

Content from leading HCM industry experts from G-P (Globalization Partners) and The Josh Bersin Company will flow directly into Joule. These integrations allow Joule to ingest third-party content and interact with various agents so employees can receive guidance that is grounded in real-world insights and trusted research.

For example, HR leaders can access G-P Gia, an HR agent developed by G-P, directly within Joule, providing access to expert global employment guidance. Additionally, they can ask Joule, “What are best practices for hiring engineers in a high-cost location?” and Joule can respond with research-backed insights and recommendations provided by Galileo, a trained AI agent developed by The Josh Bersin Company, with over 6,000 users across more than 800 companies.

“Joule offers a revolutionary technology to speed and simplify the lives of every business person,” said Josh Bersin, CEO of The Josh Bersin Company. “We are very excited to connect Galileo, a leading AI agent for HR, to all SAP users and give them deep insights into all their human capital decisions.” 

Optimizing Operations

Innovations in Core HR

Operational strength is the backbone of every great employee experience; it enables scale, consistency, and confidence, especially in times of change. That is why we continue to invest deeply in core HR.

With localization support across 104 countries and usage in 179, SAP SuccessFactors Employee Central remains the industry’s most trusted foundation for global HR operations. And today we have announced that it’s getting even stronger:

  • New SAP SuccessFactors Workforce Scheduling
    Early adopter January 2026
    This new solution enables shift planners and supervisors in manufacturing and production to create smarter schedules aligned with real-time business demand and required skills, reducing administrative burden, helping to prevent costly overstaffing and understaffing, and maintaining compliance.
  • New enhanced time-off capabilities in SAP SuccessFactors Employee Central
    Generally available next month
    This enhancement allows our customers to meet country-specific and complex leave regulations in markets including but not limited to Australia, Germany, and the U.S., helping them stay compliant while simplifying processes for managers and employees.
  • SAP SuccessFactors Enterprise Service Management
    Generally available now
    Announced earlier this year, our new HR service delivery solution extends the power of core HR by automating workflows, streamlining service requests, and freeing HR teams to focus on high-value, strategic work.

Delivering best-in-class insights

People Intelligence

Operational excellence lays the groundwork, but true transformation happens when data becomes insight. That is where People Intelligence in SAP Business Data Cloud comes in. Initial capabilities in People Intelligence announced at SAP Sapphire in 2025 are now generally available. People Intelligence transforms people, skills, and business data into actionable, AI-driven insights that help HR and leaders make better, more strategic decisions for the business and its people.  

At Success Connect, we unveiled additional prebuilt insights for recruiting, learning, succession, career development planning, and performance and goals management. People Intelligence continues to expand, with more prebuilt insights for rewards and recognition, benefits, time management, and onboarding planned for May 2026. 

SmartRecruiters

SAP is also advancing the way organizations attract, recruit, and hire top talent. Last month, we acquired SmartRecruiters to build the future of AI-driven talent acquisition. At Success Connect, we showcased how this move strengthens our vision. By combining the scale of SAP SuccessFactors, the power of SAP Business AI, and the expertise of SmartRecruiters, we’re delivering an intelligent, end-to-end global hiring solution that simplifies recruiting and ensures every hire is aligned to business and workforce goals.

Where innovation meets impact 

Innovation in HR has entered a new era that is defined by connection. By uniting people, processes, and intelligence, organizations can move beyond incremental change to unlock unprecedented possibilities for impact, agility, and growth. With continuous advancements in AI, a trusted global foundation, and intelligence-driven insights, SAP SuccessFactors is helping organizations meet today’s challenges head-on and shape the future of work with confidence.


To catch our Success Connect keynote replay and learn more about the latest innovations in SAP SuccessFactors, register for SAP Connect Virtual on October 9.


Dan Beck is general manager and chief product officer for SAP SuccessFactors.

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SAP Launches Innovative Updates for Supply Chain Management

Disruption has been the defining backdrop of global supply chains. Over the past decade, organizations have demonstrated remarkable resilience — navigating a global pandemic, shifting trade policies, and geopolitical conflicts.

Deep research AI and role-based assistants, coupled with SAP Business Suite innovations, take efficiency to new heights

At the same time, there is a huge opportunity to entirely re-think supply chains with AI and agentic workflows as the powerful transformation agents of the next decade. The lesson is clear: companies that invest in AI-driven applications and reliable data and re-think processes maintain continuity and customer trust, while others risk prolonged shocks, lower service levels, increased cost, and lost revenue.

Today at Supply Chain Connect at SAP Connect, we are building on the phenomenal momentum of AI-driven supply chain transformations with innovations designed to help supply chain leaders not just endure disruption, but transform it into an opportunity for resilience and growth.

Introducing SAP Supply Chain Orchestration

In today’s dynamic market, foresight and a reduced time-to-recover are everything. Business leaders must know where their products are, which suppliers or sub-suppliers are at risk, and how to respond with confidence. Yet, visibility gaps often leave organizations blindsided.

SAP Supply Chain Orchestration is a new AI-centric solution built to detect potential disruptions early, contextualize risk to a company’s unique supply chain configuration, apply intelligent impact analysis, and trigger AI-driven actions across planning, logistics, procurement, and manufacturing. Soon, supply chain stakeholders will be supported by powerful Joule assistants that leverage AI agents to strengthen supplier compliance, increase customer service, and reduce revenue exposure.

What sets SAP Supply Chain Orchestration apart is its foundation on SAP Business Technology Platform (SAP BTP). The solution integrates data from SAP Business Network and SAP Business Data Cloud, providing a comprehensive view across every tier of the supply chain. These multi-tier insights help turn external and internal risk signals into prioritized actions, boosting operational efficiency, compliance, and customer satisfaction.

Set to be available in the first half of 2026, SAP Supply Chain Orchestration is the next step toward a future where businesses can anticipate global shifts before they escalate with a severe business impact.

Advanced AI capabilities and unified scenario simulations optimize supply chain planning

SAP is enabling its customers to reimagine supply chain planning to become faster, smarter, and more connected with SAP Integrated Business Planning (SAP IBP). This evolution of the product combines intelligent automation, a harmonized data model, and AI-driven capabilities to enhance forecasting, streamline processes, and help planners focus on critical decision making.

A harmonized planning area now supports both time-series and order-based planning, allowing users to move seamlessly among strategic, tactical, and operational levels, which ultimately enables seamless telescopic planning. New harmonized scenario simulations reveal the impact of alerts and risks to orders across all planning horizons. Embedded AI strengthens forecasting and inventory management, while characteristic-based planning adds right-fidelity supply planning to optimize stock and capacity matching for critical industries such as fashion retail, high-tech, life sciences, or consumer products.

The new Configurable Planner Workspace provides a unified interface where planners can monitor performance, simulate scenarios, and act immediately — guided by Joule, SAP’s copilot, which delivers contextual assistance and actionable insights from forecasts, supply plans, and multi-echelon inventory.

AI capabilities are currently in beta mode and planned for general availability in Q2 2026, while all other enhancements are now generally available.

New Joule Agents accelerate decisions and automation across the supply chain

SAP introduces three new Joule Agents for supply chain management, designed to automate critical, time-consuming tasks and empower teams to focus on strategic decision-making. These agents embed AI-native automation directly into SAP Cloud ERP, SAP Cloud ERP Private, and SAP Business Network workflows, reducing manual effort and minimizing errors.

  • Production Planning and Operations Agent: Automates prerequisite checks for releasing production orders, validates material, capacity, and scheduling, and can recommend workarounds or release orders instantly – shortening order-to-delivery cycles and reducing costs. General availability is planned for Q1 2026.
  • Change Record Management Agent: Supports product managers and engineers by reasoning over problem reports and change requests, recommending next steps, and initiating changes, which improves governance, traceability, and decision speed. General availability is planned for Q2 2026.
  • Supplier Onboarding Agent: Streamlines onboarding in SAP Business Network by reasoning over supplier details, orchestrating invitations, validating data, and handling escalations, which enables procurement teams to scale faster while focusing on strategic supplier development.

With these agents, SAP is embedding intelligence deeper into day-to-day supply chain workflows, accelerating decisions where they matter most.

Upgrading SAP Business Network to meet customer needs

Global commerce is more interconnected than ever, but too many organizations still operate with fragmented procurement and logistics processes. SAP is introducing upgrades to SAP Business Network, the world’s largest B2B platform, facilitating over US$6.3 trillion in annual commerce across 190 countries.

  • Availability on SAP BTP: SAP Business Network now runs on SAP BTP, providing a modern data foundation and enabling organizations to coordinate deals at scale. It connects easily across SAP and third-party systems, introduces a unified global directory with guided onboarding, and offers workflow customization through SAP Build. Joule integration will be available in January 2026, bringing embedded AI to analytics, automation, and approvals across the network.
  • Network-centric integration across the business suite: Rolling out later this year, SAP Business Network will support end-to-end value streams with SAP Cloud ERP, SAP Ariba, SAP Fieldglass, and SAP Transportation Management. This will accelerate dispute resolution, improve emissions tracking, and enable AI-assisted navigation.
  • Simplified supplier data access: By Q4 2025, users will be able to search for suppliers directly from their ERP interface, eliminating manual onboarding. Buyers will gain faster access to new vendors, reducing activation costs and expanding visibility.

Together, these innovations enhance SAP Business Network with intelligence, reach, and usability — delivering embedded AI, seamless business suite integration, and ERP-native supplier discovery.

SAP launches new logistics management solution

SAP is announcing SAP Logistics Management, a new cloud-native solution designed to complement operations of large distribution centers with capabilities to support smaller, local, and regional warehouses. This will help establish multi-tier distribution networks that strengthen resilience and increase delivery speed.

Fully connected to SAP Cloud ERP Private and SAP Business Network for Logistics, the solution centralizes inventory, shipments, and partner coordination. Unlike standalone tools, it extends ERP capabilities directly to satellite warehouses, drastically reducing manual tasks and ensuring consistency across networks.

Built-in AI capabilities guide operational decisions, eliminating silos and strengthening collaboration across logistics ecosystems. SAP Logistics Management will be available in Q1 2026.

Doehler, a global producer of technology-driven natural ingredients for the food, beverage, and nutrition industry, will leverage the solution in its warehouses to manage its production sites, samples and spare parts.

“SAP Logistics Management is set to deliver lean process automation and accelerated transformation for most of our more than 50 production sites, sampling operations and technical warehouses,” said Dr. Michael Merget, Chief Operating Officer of Doehler Group. “We see its powerful, integrated AI capabilities not as an add-on, but as the core intelligence that will define the future of our logistics.”

Looking ahead

Resilient, intelligent, and collaborative supply chains are no longer aspirations — they are necessities. Together, these innovations reflect SAP’s vision for a fully orchestrated supply chain. The next generation of supply chain technology will empower businesses to detect disruptions early, harness data at scale, and consistently exceed customer expectations. By leading with intelligence and foresight, companies can transform crises into opportunities and position themselves to thrive in a world defined by uncertainty.

For more details on all announcements made this week, please refer to the SAP Connect Innovation Guide.


Dominik Metzger is president and chief product officer for SAP Supply Chain Management.

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