SAP Design: Built to Bring Out Your Best

The secret behind SAP’s elevated experiences and expansive insights? A global network of thinkers, analysts, researchers, developers, and designers dedicated to building better experiences.

Together, thousands of creative minds learn, experiment, and refine every process and pattern, helping you make smarter choices with greater ease and in less time.

Learn more about SAP Design 👉 https://sap.to/6055h5GSB

Governance, Risk, and Compliance in SAP Cloud ERP 2602 | Release Highlights

In this release highlight video, Alina and her digital twin walk through three major innovations designed to help organizations stay compliant, detect issues earlier, and make faster, more informed decisions.

📊 SAP Document and Reporting Compliance: AI-assisted trend analysis and report summary — Instantly compare current VAT figures against past reporting periods with Joule, highlighting anomalies, flagging unusual spikes or deviations, and providing justifications directly inside the return.

🧾 SAP Document and Reporting Compliance: e-verify and automated handling of draft VAT returns from authorities — With this innovation, showcased for Romania, the first supported country, SAP Cloud ERP automatically generates the internal return, retrieves the tax authority’s draft, and compares them side‑by‑side.

📉 SAP Risk & Assurance Management: extended analytical and reporting capabilities — The new Risk and Compliance Cockpit gives compliance managers a single, intuitive view of their organization’s overall compliance health. Charts, trend lines, and grouped issue categories make it easy to spot rising risks, monitor long‑term patterns, and evaluate process performance across periods.

Chapters:
00:00 – Welcome & introduction
00:22 – SAP Document and Reporting Compliance — AI-assisted trend analysis and report summary
01:31 – SAP Document and Reporting Compliance — E-verify and automated handling of draft VAT returns from authorities
02:56 – SAP Risk & Assurance Management — Extended analytical and reporting capabilities
03:41 – Summary & wrap-up

• Read more about the latest Governance, Risk, and Compliance innovations in SAP Cloud ERP 2602: https://sap.to/6050hdugi
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

• Explore SAP Cloud ERP innovations: https://sap.to/6056CIrvp

#SAPCloudERP #GRC #GovernanceRiskandCompliance #ERP #AI

Managing Customer-Owned Encryption with the New Key Management Service | feat. Sascha Vierlinger

Niklas Siemer is joined by Sascha Vierlinger, Product Manager for the SAP Key Management service, to unpack customer-owned encryption in cloud environments, and why more organizations want control of the “last layer” of trust: the keys.

They walk through why encryption matters more in the cloud, the difference between SAP-managed and customer-managed keys, and what a modern Key Management Service (KMS) needs to deliver: secure key storage, lifecycle controls (enable/disable/delete), auditability, and operational safeguards such as the four-eyes principle. The conversation also covers the classic “red button” scenario (cutting off access quickly in an emergency) and how SAP’s new KMS is designed as a more scalable, central approach compared to the legacy SAP Data Custodian KMS.

In this episode, you’ll learn:
✅ Why who controls the key is effectively who controls the data (especially in regulated industries).
✅ The three models for key control: Sub-managed keys, Bring Your Own Key (BYOK), and Hold Your Own Key (HYOK).
✅ What “key lifecycle” really means (rotation, disabling, deletion—and the very real risks).
✅ How SAP’s new KMS supports stronger governance with audit logs and multi-party approvals.
✅ What to expect commercially (licensed product + connections) and how this fits with SAP BTP usage.

Chapters:
0:00 – Cold open: “If I remove the key… no one can access my data”
0:21 – Welcome + episode topic
0:38 – Meet the expert: Sascha Vierlinger
1:29 – Why encryption matters more in the cloud
3:03 – SAP-managed keys: what it means for customers
4:57 – Why

Read more about the new Key Management Service. 👉 https://sap.to/6057hdKWU

Joule Agents: Utilities Customer Self-Service Agent | Demo

Learn how utility providers can deliver round-the-clock support at a lower cost while building stronger customer relationships.

With the Utilities Self-Service Agent, customers can get answers anytime, across any channel, in many languages, and in a human like reaction.

Discover how to build stronger customer trust and loyalty by making service faster, easier, and more personal.

Discover Joule Agents: https://sap.to/6057hbRYt

#Joule #AIAgents #BusinessAI

Joule Agents: Q&A Agent | Demo

Understand how the Q&A Agent instantly retrieves relevant answers from manuals, policies, and past cases to help service teams resolve issues quickly and confidently.

Through reasoning and automatic knowledge retrieval, the Q&A Agent improves accuracy and consistency across every response.

Discover how handling time can be reduced from minutes to seconds, increasing service staff productivity by up to 50%, helping teams focus on higher-value customer interactions and enabling greater operational efficiency.

Discover Joule Agents: https://sap.to/6054hbRG0

#Joule #AIAgents #BusinessAI

Joule Agents: Receipt Analysis Agent | Demo

Discover how SAP Concur solutions uses agentic AI to process receipts by automatically identifying missing details, assigning expense types, and improving data quality across the ExpenseIt solution.

Understand how the Joule Receipt Analysis Agent, embedded within ExpenseIt reduces manual work and saves time and cost leading to more accurate expense reports and a better user experience.

Discover Joule Agents: https://sap.to/6053hbR21

#Joule #AIAgents #BusinessAI

Joule Agents: Workspace Administration Agent | Demo

Discover how SAP Signavio workspace administrators can automate user management through natural language – streamlining account creation, permission assignment, and access control.

Understand how the Workspace Administration Agent helps reduce user setup time by up to 90%, accelerate onboarding, and improve user experience, all while preserving governance and compliance.

Discover Joule Agents: https://sap.to/6053hbR21

#Joule #AIAgents #BusinessAI

Joule Agents: Case Classification Agent | Demo

Discover how the Case Classification Agent uses AI to classify and route new service cases automatically, improving accuracy and freeing teams to focus on resolution.

Understand how the Case Classification Agent streamlines process by reasoning and acting on every new case the moment it is created.

Analyzing, extracting key details, identifying the issue type, and assigning to the correct owner automatically.

Discover Joule Agents: https://sap.to/6054hbRG0

#Joule #AIAgents #BusinessAI

Joule Agents: Sourcing Agent | Demo

Discover the key features of Joule’s Sourcing Agent. Understand how you can automate sourcing events and make real-time adjustments to match the speed of business.

With Sourcing Agent, you can run smarter sourcing events faster, with less effort. Create events at speed, adapt them in real time, and automate smart updates, helping your business stay agile.

Discover Joule Agents: https://sap.to/6054hbuxp

#Joule #AIAgents #BusinessAI

Joule Agents: Process Content Recommender Agent | Demo

Discover how process owners, process analysts, and transformation leads can accelerate process transformation with AI-assisted guidance, leveraging thousands of SAP best practices to accelerate analysis, design, and improvement.

Discover Joule Agents: https://sap.to/6054hbRG0

#Joule #AIAgents #BusinessAI

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