Agentic AI is changing what “great commerce” looks like, making experiences more personal for customers and operations more proactive for teams.

Watch how SAP Commerce Cloud helps teams respond fast to demand spikes and disruption with AI agents that recommend next-best actions, so customers stay happy and loyal.

Chapters:
00:00 – Agentic AI transforms the commerce journey
00:22 – Conversational discovery and one-click checkout (Jack)
01:20 – Social surge detected and fulfillment risk forecast
01:49 – Multi-agent mitigation simulation in Merchant Workspace
02:42 – Tariff disruption and next-best actions
03:20 – Loyalty-first intervention and automated thresholds
04:06 – Customer delight and continuous improvement

Learn more about SAP Commerce Cloud. 👉 https://sap.to/6055CL4VB

Sarah Mei Niesel from SAP talks to Peter Vandrey from Cideon Software & Services who explains how companies can modernize step by step. Read the full interview on SAP Community. 👉 https://sap.to/6054CLgBY

Discover how AI in SAP Cloud ERP 2602 helps teams make better everyday decisions by embedding intelligence directly into core business processes with Yannick Peterschmitt’s digital twin.

Progress in day-to-day business rarely comes from one big moment, it comes from lots of small decisions made well. In SAP Cloud ERP 2602, AI supports those decisions across core workflows by bringing task-specific intelligence into finance, sales, and procurement, plus conversational access through Joule, so teams can turn information into action with less manual effort.

In this highlight tour, you’ll see how embedded AI can help reduce repetitive work, improve accuracy, and keep processes moving, without treating AI as a separate layer.

🤖 Finance – International Trade Classification Agent (beta): proposes tariff numbers and commodity codes based on product characteristics and regulations, with up to 50% less classification effort.

📊 Finance – Product profitability review booklet with AI Insights: Spot meaningful changes in margins and cost of goods sold faster, guiding users to what deserves attention.

⚡ Situation Handling – AI-assisted situation handling (beta): Adds role-relevant guidance and context-aware recommendations to help teams resolve issues faster, with up to 70% faster response times.

🛒 Sales – Automatic creation of sales orders from unstructured data: Automatically create sales order requests from unstructured documents (PDFs, scans, images), turning transcription into a quick validation step.

💬 Joule – Conversational search for local and central purchase requisition status: ask about purchase requisitions and follow-on documents in one place.

00:00 – SAP Cloud ERP 2602 AI innovation highlights
00:52 – Embedded AI + Joule across core processes
01:13 – International Trade Classification Agent (beta)
01:53 – Finance: Profitability review with AI insights
02:20 – AI-assisted situation handling (beta)
03:13 – Sales: Orders from unstructured documents
03:39 – Procurement: Conversational search in Joule
04:06 – Wrap-up: AI for everyday work

• Get all the details about the new SAP Cloud ERP 2602 release from Yannick’s blog: https://sap.to/6054CITRk
• Check out the SAP Cloud ERP Community: https://sap.to/6055CITRZ

Learn more about SAP Cloud ERP: https://sap.to/6056CITRw

#SAPCloudERP #AI #ERP

New year, new innovations: explore what’s new in SAP Cloud ERP 2602 – suite integration, embedded AI, and smarter everyday work.

Join Bert Schulze’s (SAP Cloud ERP and SCM Product Success) digital twin as he walks through a curated set of SAP Cloud ERP 2602 release highlights, spanning integrated business processes, finance, manufacturing, user experience, and transformation tooling. The focus: helping teams reduce manual effort, simplify integration complexity, and accelerate outcomes with a human-AI “duet” approach powered by Joule.

You’ll see how SAP Cloud ERP 2602 advances the SAP Business Suite experience with SAP-managed integrated business processes, designed to reduce the overhead of integrating and monitoring multiple cloud solutions. The video also showcases how embedded intelligent services are expanding across core ERP scenarios to bring automation and guidance into daily work.

🌐 SAP Business Suite – SAP-managed integrated business processes: Workforce management (SAP Cloud ERP + SAP SuccessFactors Employee Central) and operational procurement (SAP Cloud ERP + SAP Ariba)

🤖 Finance – Accounting Accruals Agent (beta): Agentic AI that interprets policies, analyzes historical data, and generates explainable accrual proposals for review and posting

🏭 Manufacturing – AI-assisted production routing proposal and copy routing: Recommendations based on material and BOM insights to speed routing creation and improve master data consistency

🧠 SAP User Experience – AI-assisted task automation (beta: Create “smart helpers” to automate routine multi-step tasks, while staying in control when data changes are involved

🛠 SAP Cloud ALM innovations: AI-assisted requirements generation plus enhancements for governance, test preparation, and APIs

00:00 – Welcome & what to expect
00:50 – SAP-managed integrated business processes
01:50 – Joule and embedded AI in SAP Cloud ERP
02:30 – Finance: Accounting Accruals Agent (beta)
03:14 – Manufacturing: AI-assisted routing proposals
03:54 – AI-assisted task automation (beta)
04:45 – SAP Cloud ALM innovations for transformation
05:39 – Wrap-up & next steps

• Get all the details about the new SAP Cloud ERP 2602 release from Bert Schultze’s blog: https://sap.to/6053CIrvR
• Join the beta testing for the AI-assisted task automation: https://sap.to/6054CIrvr
• Check out the SAP Cloud ERP Community: https://sap.to/6055CIrvT

Learn more about SAP Cloud ERP: https://sap.to/6056CIrvp

#SAPCloudERP #SAPBusinessSuite #ERP

Join Andrea Miranda and our team of SAP HANA Cloud experts as they explore the latest innovations released in SAP HANA Cloud for Q4 2025. Gain valuable insights and discover new features. Use the timestamps below to navigate through the video easily.

Chapters:
00:00 – Introduction
01:56 – General update
06:57 – SQL Tools for Administration in SAP HANA Cloud Central
12:26 – Multi-model and Machine Learning updates
25:00 – Calculation View Modeling Updates
35:13 – Multi-Region Disaster Recovery
38:15 – Active/Active Read-Enabled
42:25 – Automatic Up-scaling Storage
46:37 – Consuming data products from SAP Business Data Cloud
51:13 – SQL on Files: Delta Table Replication into SAP HANA Cloud
01:01:07 – Further contents

Learn more about SAP HANA Cloud 👉https://sap.to/60574iQZP

BITZER, a global leader in heat and cooling technologies, partnered with NEURA Robotics and SAP to showcase the potential of cognitive robots powered by embodied AI from SAP to transform and streamline warehouse operation.

Learn more: https://sap.to/6054CDoWq

00:00 – Winning Insights from BITZER
00:19 – Robotics
00:31 – Embodied AI x Cognitive Robots
00:35 – SAP Extended Warehouse Management
01:11 – SAP S/4HANA and SAP BTP
01:33 – What’s Next for BITZER?

Is SAP Business Data Cloud just a new name — or something bigger?

Dimitri Zarganakis breaks down what it is and why it matters for Business AI.

What is SAP Business Data Cloud and why should I care? https://sap.to/6055CrD6x
What to know about SAP Business Data Cloud Data Products: https://sap.to/6056CrD6I

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6057CrD6L
Listen on Spotify: https://sap.to/6058CrD60
Listen on Apple Podcasts: https://sap.to/6059CrD6F

#TrendingChats #SAPBusinessDataCloud #SAPDatasphere

Customer expectations keep moving — CX has to keep up.

Ben Nottle (SAP Customer Experience APJ) shares how AI is reshaping engagement and business impact.

Learn more about customer experience & CRM solutions from SAP: https://sap.to/6054CrBZu

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6055CrBZR
Listen on Spotify: https://sap.to/6056CrBZr
Listen on Apple Podcasts: https://sap.to/6057CrBZT

#TrendingChats #CX #CustomerExperience

AI can automate tasks without replacing people — if we apply it well.

Dr. Stephen King (Productivity Commission of Australia) explains what AI could mean for government and services.

Explore the impact of AI in healthcare: https://sap.to/6054CrBrp
Make the most of the AI opportunity: https://sap.to/6055CrBrV
Access data & digital insight: https://sap.to/6057CrBrX

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6050CrBrw
Listen on Spotify: https://sap.to/6051CrBrb
Listen on Apple Podcasts: https://sap.to/6052CrBrj

#TrendingChats #SAPBusinessAI #Healthcare

The “best” CX isn’t one channel — it’s the right mix.

Shirish Shrinet breaks down how automation and human support work together to create better experiences.

Learn more about customer experience solutions from SAP: https://sap.to/6054Cr8Bp

🎧 More episodes of the Trending Chats podcast:
Watch on YouTube: https://sap.to/6055Cr8BV
Listen on Spotify: https://sap.to/6056Cr8Bn
Listen on Apple Podcasts: https://sap.to/6057Cr8BX

#TrendingChats #CX #AI