Unlocking the Power of Innovation with SAP AppHaus Network

On September 24, the SAP AppHaus Palo Alto team celebrated the reopening of its creative co-innovation space, welcoming customers, partners, scholars, alumni, and executives. In the two days following the reopening, almost all members of the SAP AppHaus Network came together for a global meet-up, joining from Asia, Latin America, Europe, Australia, and New Zealand.

The SAP AppHaus Network consists of SAP and partner locations spread around the globe. Together, all 24 locations work with a human-centered approach to innovation built with SAP Business Technology Platform (SAP BTP). They are united in their conviction that sustainable innovation is based on five key enablers: people, process, place, leadership, and technology.

The Newly Designed SAP AppHaus Palo Alto

SAP AppHaus Palo Alto adds a distinct opportunity for innovation in Silicon Valley. According to Andreas Hauser, senior vice president and head of SAP AppHaus Network, “For many companies, innovation centers are like a gallery where they display their software. But SAP AppHaus is different. We collaborate with customers to understand how the latest and greatest technology can help their businesses run better and drive impact. And we keep that engagement going to make sure they succeed.”

The new creative space on the SAP campus in Palo Alto includes a dedicated design thinking area for customer innovation workshops, a garage breakout space that can be used to expand the workshop space, two meeting rooms, a maker space, a pop-up library, and a coffee lounge for connecting and relaxing. The space is designed to work with customers in a creative space, be it in person, virtually, or in a hybrid setup.

Grand Reopening Celebration

Presented and moderated by Hauser, Uwe Palm, head of SAP AppHaus Palo Alto, and Sally Lawler Kennedy, senior director of Innovation & Customer Experience at SAP AppHaus Palo Alto, the evening program offered a diverse mix of innovation and design topics from customer and local ecosystem perspectives:

  • Robert Strong, comedian, magician, and author, captivated the audience with his magic act, creating a memorable event opening.
  • Kulmeet Bawa, chief revenue officer for SAP Business Technology Platform, hosted a fireside chat on accelerating innovation with SAP BTP with Omar Mitchell, vice president of Sustainable Infrastructure and Growth Initiatives, NHL.
  • There was a panel discussion called “Driving Human-Centered Design and Innovation, Accelerated Through AI” with Sam Yen, chief innovation officer, JPMorgan Chase & Co; Alissa Sylvestre, VP UX and Design, ConvergentIS, SAP AppHaus Calgary; Gavin Quinn, founder and CEO, Mindset Consulting, SAP AppHaus Minneapolis; and Luke Nixon, chief operating officer, SAP Labs US.
  • The “Designing Better Tomorrows” keynote was done by Lisa Kay Solomon, author and designer, Hasso Plattner Institute of Design at Stanford University.  

Almost all SAP AppHaus Network members from around the world came to celebrate and commemorate the occasion together with customers, partners, and SAP attendees. The evening event provided networking prior to the two-day meet-up.

The Partner Meet-Up

On the first day of the global SAP AppHaus Network meet-up, Bawa and Thorsten Leiduck, global head of SAP BTP Ecosystem, welcomed SAP AppHaus Network members. These 21 members, representing more than 20,000 employees globally, share the passion for human-centered innovation powered by SAP BTP. Both executives underlined the importance of the partner ecosystem for SAP. In a lively dialogue, partners asked questions about SAP’s strategy, discussed their role in SAP’s future, and shared ideas and joint opportunities.

Looking back, Leiduck recaps: “During the SAP AppHaus Network partner meet-up, my open exchanges with many SAP partners from around the globe were invaluable. The conversations underscored the energy and excitement of our ecosystem and our partners’ commitment to deliver value to customers. It was inspiring to hear how network members – who are all experts in customer co-innovation – create business impact by building upon SAP BTP. I’m looking forward to the next global SAP AppHaus Network meet-up in 2025!”

From AI Workshops to Learning Sessions and Speed Dating

The two-day partner event allowed for an open and broad exchange on the latest innovation formats, tools, and methodologies all made available in the innovation toolkit.

Democratizing Innovation Methods

The innovation toolkit offers free resources to help organizations practice innovation on a daily basis. Whether companies are just starting an innovation project or want to install a culture of innovation, the methods and learning material can guide them through their innovation journey. Latest innovation formats, tools, and methodologies are made available as learning material, templates, and other guidance in the innovation toolkit.

The latest SAP Business AI Explore and Discover & Design workshops took center stage. Recurring themes throughout the event were how partners can support customers to take full advantage of SAP BTP and SAP’s clean core strategy. They also shared best practices to increase demand generation. In the end, all this knowledge sharing will lead to enhanced opportunities for SAP customers to benefit from this global network of co-innovation experts, regardless of where they are geographically or in their digital transformation journeys.

Following the SAP AppHaus motto “work hard, play hard,” there was time scheduled to get to know members from other geographies because nothing can replace personal exchange. To round out the program, the community gathered for evening excursions in the Silicon Valley. One of the highlights was the evening visit to d.school at Stanford University, which included some surprising encounters when meeting the d.school founders at work.

Germany, Allgaeu Alps, man and woman running on mountain trail

The Win-Win Connection Between SAP Partners and SAP Preferred Success

As the landscape of cloud-based enterprise solutions continues to evolve rapidly, the relationship between SAP and our dedicated network of partners becomes increasingly vital for our customers. At the core of this partnership lies the unique and exclusive SAP Preferred Success offering, designed to empower our partners with benefits that are unparalleled in any other traditional partnership model.

Central to this collaboration is the access to experts, tool insights, and resources provided through success planning, which serves as a blueprint to help partners maximize customer success. The joint approach between our partners and SAP can give customers immediate access to experts who can provide specific advice and solutions that help maximize the value of the cloud. This can not only enable our customers to get what they need, but it also helps ensure their long-term satisfaction and confidence in their cloud investment.

Our partners’ businesses are reaping tremendous benefits, too. With SAP Preferred Success, SAP partners can have a foundation for more efficient deployments, faster incident resolution, and lower project overruns – laying the groundwork for their profitability and growth potential.

Driving Cloud Adoption with Continuous Engagement

A key advantage of SAP Preferred Success is that partners can work with SAP to innovate and deliver a range of tailored services and solutions that align with each customer’s business case.

This shared effort between SAP and our partners helps enhance cloud consumption and adoption through five essential services:

  • Feature adoption planning and success checks: Partners work with customers to plan and adopt relevant features that align with their desired business outcomes.
  • In-depth release guidance: Customers receive help in planning for new feature adoptions to help maximize the benefits of SAP solutions.
  • Targeted training programs: Key users and administrators are empowered with knowledge on relevant topics and best practices.
  • Advanced support and enhanced target service levels: Customers can benefit from quicker incident response times and expanded resolution targets.
  • Customer success experts: Customer success experts coordinate exclusive content, resources, and planning methods to help accelerate cloud adoption.

In the context of SAP Preferred Success, our partners play a pivotal role. They can offer advisory and implementation expertise, helping ensure customers can take advantage of the latest innovations and industry standards within a suite of cloud solutions from SAP. This can not only mitigate risks and lower costs, but it can also provide customers with best-in-class support and guidance throughout their journey, making our partners an integral part of the success story.

In addition, as SAP deploys the latest innovations and features, SAP Preferred Success can complement partner skill sets with expertise on new features and capabilities, as well as guidance on best practices learned across tens of thousands of customers. Our ongoing support and commitment to innovation can better ensure that partners and customers are always at the forefront of the cloud industry, with access to the latest tools and resources to help drive their success.

Strengthening the Partner-Customer Relationship

Through the adoption and operation scenario within the flex model for SAP PartnerEdge Cloud Choice, SAP partners can own the overall customer relationship. This responsibility extends to driving customer success activities in collaboration with a customer success partner from SAP who helps orchestrate the delivery of SAP Preferred Success services, whether the sale is direct or indirect.

Drive value through a proactive partnership with SAP Preferred Success

The role of the customer success partner enables SAP partners to drive value across the customer lifecycle through successful solution adoption and ongoing renewals that foster account expansion. That includes encouraging the creation of a success plan and providing inputs to define business goals and key performance indicators. Customer success partners can further assist partners by hosting release guidance sessions, offering exclusive learning content, and booking one-on-one sessions with certified SAP experts to help address configuration needs and discuss best practices.

By working closely with a designated customer success partner, partners can proactively manage potential issues and avoid escalations of critical customer situations. This can be achieved through regular communication and collaboration with the customer success partner, working to resolve problems or concerns promptly and efficiently. Partners are consistently included in customer interactions and are the first to receive defined outputs from completed activities. Doing so helps ensure alignment of messaging presented to the customer, giving partners the opportunity to address potential concerns, add their recommendations, and propose services to implement the next steps.

For partners such as Innovabee, this level of teamwork with SAP provides a faster and easier path for migrating customers from outdated ERP systems to a modern, cloud-based ERP, such as SAP S/4HANA Cloud Public Edition. Focused on adopting the solution instead of adapting, the SAP partner can emphasize a user-centric approach that encompasses real-time process visualization, agility, scalability, and ease of maintenance.

Innovabee’s engagement with customers in various industries is a shining example of the benefits of SAP Preferred Success. With a customer success partner’s assistance,  the SAP partner can connect its customers with SAP experts to help create and agree on innovative and relevant solution recommendations, gain guidance on adoption of new functionality, and quickly access continuous learning. This approach helps enable customers to adapt to a new way of working efficiently, showcasing the transformative power of SAP S/4HANA Cloud Public Edition and maintaining peace of mind through and beyond solution deployment.

“As a partner, we always highly recommend that our customers opt for a subscription of SAP Preferred Success to amplify the business impact of their SAP solutions. We see easier adoption of new innovations, better user experience, and overall faster time to value for all parties,” shares Florian Häußler, CEO at Innovabee GmbH.

Delivering High-Quality Services That Build Success

The collaborative approach between SAP partners and SAP – facilitated by SAP Preferred Success – is a pivotal factor in enhancing the cloud journey. Customers can confidently navigate the complexities of the cloud landscape, knowing that they have a trusted partner in SAP that is committed to their success and growth.

And for SAP partners the model is even more empowering. By freeing up their capacity, partners can serve more customers effectively, leading to an enhanced customer experience, accelerated innovation adoption, reduced risks, and access to expertise in the ever-evolving cloud landscape.

Ready for a more rewarding approach to the cloud journey? Explore how your partner business can leverage the advantages of SAP Preferred Success and SAP PartnerEdge Cloud Choice, flex model.


Andreia Bessa is global program lead for Enterprise Cross Solution Sales at SAP.

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How Hitachi High-Tech Accelerates Business Operations With Cloud Tech

To create world-class business operations in the cloud, Hitachi High-Tech invested in SAP technology. Hear from Hitachi High-Tech’s Mr Sakai how they managed to accelerate their business and reduce the number of add-ons from 9,000 to 800 with SAP BTP.

Stay up to date on SAP News: https://sap.to/6059UB7j3

00:00 A Digital World
00:19 Meet Hitachi High-Tech
00:29 From 9,000 Add-Ons to 800 Add-Ons
00:53 Using SAP BTP
01:14 What’s Next?

Introducing Joule for Mobile Applications in SAP – AI-Driven Enhancements | Demo

Join Philipp, Chief AI Officer at SAP, and explore the future of work with groundbreaking AI innovations. Watch on Demand: https://sap.to/6052UQUSy
IExplore how Joule for Mobile Applications transforms the way you interact with SAP workflows on the go! This video showcases the seamless integration of natural language processing, real-time data access, and enterprise-level security for enhanced productivity. Discover how Joule makes your business processes easier, whether you’re in the car, at a construction site, or anywhere without a laptop. Join us as we walk you through key features, benefits, and exciting developments in the SAP ecosystem.
Video Chapters:
00:00 – Joule’s New Mobile Features
Discover how Joule supports you on the move, making workflows accessible from anywhere.
00:19 – Voice Control Convenience
Learn how to use natural language commands for hands-free access to business data.
00:35 – Streamlined Workflow Management
See how Joule helps you manage tasks like maintenance orders with ease.
00:59 – AI-Powered Security and Privacy
Understand the importance of on-device AI models for secure interactions.
02:54 – Customization with Joule Studio
Find out how to build custom skills for Joule, integrating various applications seamlessly.
05:10 – Introduction to the SAP Knowledge Graph
Explore the groundbreaking SAP Knowledge Graph and its implications for data management and AI integration.
#sap #mobile #joule #ai

Innovations in Spend Management from SAP Help Customers Improve Productivity, Gain Insights and Boost Growth

LAS VEGAS SAP SE (NYSE: SAP) today announced updates to its spend management solutions to help companies collaborate strategically, increase productivity, manage compliance effortlessly and gain business insights.

The announcements were made at SAP Spend Connect Live, the industry’s premier spend management conference, held October 14-16 in Las Vegas.

SAP Embeds Generative AI Across Spend Management and Business Network Solutions

SAP is embedding its generative AI copilot Joule across the SAP Ariba source-to-pay solution portfolio to make it easier for customers to manage routine inquiries, such as status updates, summarization and frequently asked questions. Generative AI will be further infused in SAP Ariba solutions to recommend buying bundles and provide comprehensive supplier summaries.

Automate spending processes and actively manage more spend for better control, greater value and more savings

Joule will help SAP Fieldglass solutions customers perform time-consuming hiring tasks and service requests with speed and accuracy. Joule can recommend best-fit templates to generate job postings and statements of work (SOWs) with prefilled information such as start date and the number of skilled workers needed.

Joule embedded across SAP Business Network will facilitate tasks in logistics and asset management. Generative AI will analyze, categorize and transform unstructured invoice rejection errors into structured, actionable insights to reduce the cost of resolving exceptions. Generative AI capabilities within the SAP Business Network Discovery solution will help match suppliers with new business opportunities.

Joule is currently available within SAP Ariba solutions and will debut in SAP Fieldglass solutions and SAP Business Network in the fourth quarter 2024. Joule will manage 80% of the most frequently performed tasks in the portfolio of intelligent spend management and business network solutions from SAP starting in the fourth quarter 2024 with a phased approach.

New SAP Ariba Intake Management Solution Delivers Simplicity in Procurement

SAP introduces the SAP Ariba Intake Management solution to help transform how businesses handle employee requests and process orchestration, starting with procurement.

With SAP Ariba Intake Management, employees have one place to go for procurement inquiries and visibility on status. The solution collects employee requests, orchestrates processes across heterogenous landscapes and applications, including all necessary stakeholders, and provides visibility on status while shielding employees from process complexity yet keeping them informed. This simpler, more intuitive user experience is designed to help drive adoption and improve compliance.

SAP plans to make SAP Ariba Intake Management available in the first quarter 2025.

New SAP Business Network, Promote Subscription to Help Suppliers Grow their Businesses

SAP Business Network in the first quarter 2025 will launch a new promote subscription with value-added features to help suppliers differentiate themselves, attract new buyers and grow their businesses. With millions of companies conducting nearly $6 trillion in commerce annually on the SAP Business Network, promote presents a sizable opportunity for suppliers to accelerate growth.

SAP Unveils Analytics Add-On for External Workforce Management

The new analytics add-on with AI capabilities for SAP Fieldglass solutions helps procurement, vendor management and HR professionals to quickly implement more agile multi-channel talent strategies. This add-on enables business users to benchmark and predict external talent scenarios.

The analytics add-on for SAP Fieldglass solutions lets users:

  • Review performance against over 50 external workforce key performance indicators.
  • Access global market intelligence including rates, talent supply and demand, and time-to-hire trends.
  • Track sustainability initiatives such as spend with diverse suppliers and worker health and safety, while observing cost overruns, worker fatigue, and on- and offboarding compliance.

“With SAP Business AI as the foundation of our intelligent products, customers can improve productivity and gain insights from their spend data no matter where it sits,” said Manoj Swaminathan, President and Chief Product Officer, Intelligent Spend and Business Network, SAP. “Whether it is managing cost, mitigating risk or supporting scope three emission reduction, SAP empowers companies with the right solutions for agile and effective spend management and supply chain functions.”

Visit the SAP News Center. Follow SAP at @SAPNews.

Media Contact:
Kelly Sheldon Murray, +1 (978) 708-6821, kelly.murray@sap.com, ET
SAP Press Room; press@sap.com

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SAP S/4HANA Cloud Private Edition Introduces AI Capabilities

The release of SAP S/4HANA Cloud Private Edition 2023 FPS02 introduces AI-assisted features designed to optimize enterprise processes across various industries. SAP S/4HANA Cloud Private Edition offers a tailored solution for enterprises seeking flexibility and security in their cloud deployments. It provides a dedicated environment with the robustness of SAP S/4HANA, which is specifically designed […]

The post SAP S/4HANA Cloud Private Edition Introduces AI Capabilities appeared first on InsideSAP.

How to Compare Request for Quotations in SAP S/4HANA

After the quotations have been entered for the RFQs sent to suppliers, then the purchasing department reviews them and decides on the supplier for the material or service that won the bid.

SAP Unveils AI-Assisted Capabilities in Latest SAP S/4HANA Cloud Private Edition Release

New Features in SAP S/4HANA Cloud Private Edition 2023 FPS02 Aim to Revolutionize Enterprise Operations


SAP has announced the release of SAP S/4HANA Cloud Private Edition 2023 FPS02, which includes advanced AI-assisted capabilities and the expansion of SAP’s copilot Joule, the cutting-edge digital assistant designed to transform the user experience.

Combined with a suite of other innovations, these features are set to deliver unprecedented efficiency and intelligence across various business functions.

Rise into the Future: See these capabilities in action at our October 22 virtual event

Pioneering AI-Assisted Capabilities

SAP S/4HANA Cloud Private Edition 2023 FPS02 harnesses the power of artificial intelligence (AI) to automate routine tasks, provide predictive insights, and streamline decision-making processes. New capabilities in this release include:

  • AI-Assisted Sales Order Fulfillment: Sales departments can now leverage AI to monitor and resolve order fulfillment issues to greatly enhance order accuracy and customer satisfaction. Sales orders are summarized on header and item level in natural language, fulfillment issues are identified and resolved, sales orders can be updated, and document flows are made transparent.
  • Conversational Planning in Transportation Cockpit: The supply chain management module introduces AI-driven conversational planning. This feature allows users to interact with the system using natural language, simplifying complex transportation decisions and significantly reducing planning time.
  • Inbound Cargo Document Creation: The automation of inbound cargo document creation through AI reduces administrative burdens and minimizes errors. It improves operational efficiency by reducing manual checks at the gate and waiting time for trucks.
  • Maintenance Order Recommendations: In asset management, AI assists in predicting maintenance needs. The system analyzes asset performance data to recommend proactive maintenance strategies, helping extend asset lifespan and reduce downtime.

Introducing Joule for SAP S/4HANA Cloud Private Edition: The Future of Digital Assistance

At the heart of this release is Joule, a revolutionary digital assistant designed to streamline user interactions and boost productivity across the SAP ecosystem. Joule offers both transactional and navigational support, providing context-sensitive suggestions and shortcuts that significantly enhance the user experience.

With this release, Joule supports:

  • Project Management Support: Joule simplifies project management tasks by offering intuitive navigation and transaction handling. This makes it easier for project assistants to manage complex projects, ultimately improving project flow and efficiency.
  • Master Data Governance: Generative AI allows changes to master data and provides a summary of changes using natural language, reducing the time to change master data attributes and increasing the transparency of changes for reviewers.
  • Hybrid Sourcing in Advanced Available-to-Promise (ATP): This functionality allows for a more dynamic approach in covering sales order demands, leveraging both internal and external suppliers to meet demand efficiently.

Additional Innovations Across Functional Areas

In addition to AI-assisted functionalities and Joule, this latest release is packed with enhancements aimed at refining procurement, finance, R&D, and service management.

Procurement

  • Version and Pricing Comparison for Purchasing Contracts: Enables procurement professionals to efficiently evaluate different contract versions and pricing, ensuring optimal decision-making
  • Controlled Information Access for Sourcing Projects: Enhances security by allowing defined access levels for contributors, safeguarding sensitive information and fostering secure collaboration

Finance

  • Centralized Plan-Versus-Actual Analysis: Integrates plan data for a cohesive comparison between projected and actual financial performance, aiding precise budget management
  • Subscription Order Management with SAP GTS Integration: Streamlines handling of subscription-based revenue models and ensures compliance with global trade regulations

Manufacturing

  • Renewed Production Planning and Detailed Scheduling KPI Monitor: Provides in-depth analysis of key performance indicators (KPIs), enabling informed production planning and scheduling decisions
  • Engineer-to-Order Production Models: Facilitates seamless integration of engineering requirements into production plans, reducing lead times and aligning manufacturing with customer-specific configurations

R&D

  • Simplified Handling of In-Planned Services in Lean Service Procurement: Ensures efficient processing of service requirements, reducing administrative overhead and accelerating procurement cycles

Service Management

  • Combined In-House Repair and Field Service: Enhances service efficiency by enabling combined in-house repair and field service within a single service order
  • Non-Serialized Products in In-House Repair: Broadens the range of items that can be managed and repaired under the same system, driving operational flexibility

Asset Management

  • Inspection Checklists Management: A new SAP Fiori app simplifies the management of inspection checklists. This new app shows an overview of inspection checklists in the Inspection Lots view, or the corresponding inspection characteristics in the Characteristics view. The planner can filter the result list and perform actions, like setting the usage decision.

Cross Topics

  • Analyze Direct Project Transfers in Migration Cockpit: Facilitates smoother data migrations and offers analytical insights to ensure data integrity

The SAP S/4HANA Cloud Private Edition 2023 FPS02 release is a testament to our commitment to leveraging advanced technologies like AI and digital assistants to transform enterprise operations. With the introduction of AI-assisted capabilities and Joule, enterprises can expect significant improvements in efficiency, accuracy, and user experience.

As businesses worldwide navigate the complexities of the digital age, SAP’s latest innovations provide the tools needed to stay ahead of the curve, driving strategic growth and operational excellence.

For more on AI capabilities in RISE with SAP, join the upcoming
Rise into the Future virtual event.


Maura Hameroff is senior vice president of ERP Product Marketing at SAP.

Get all the latest news and coverage from SAP TechEd in 2024

Revolutionizing Tech with AI – SAP TechEd 2024 Keynote Highlights in 6 minutes

Watch the full keynote on demand: https://sap.to/6050UUgGw
Catch up on announcements: https://sap.to/6053UUgGd

#sapteched unveiled the latest innovations that are reshaping the tech landscape. Experience the key moments where SAP Build solutions, SAP Business AI, and SAP Business Technology Platform (BTP) took center stage. Hear how developers, IT professionals, and experts are leveraging these tools to enhance everything from user experience to data-driven decision-making.

00:01 Introduction to SAP’s Game-Changing Innovations – ighly Configurable and Extensible Software
00:39 Generative AI and Large Language Models in SAP
01:11 SAP Build and AI Integration
01:51 AI-Driven Business Insights and Automation
03:36 New Capabilities and Tools for Developers

In the next part of our journey, we’ll show you how exactly SAP’s product engineering team brings this vision to life. From extending business applications globally to leveraging AI in ways that feel effortless, and providing tools that integrate smoothly into the SAP ecosystem – we’re making sure that technology isn’t just advanced, but it’s accessible and impactful. At the end of this year, we will have 80% of SAP’s most-used workflows covered in Joule. Now, having so much content already delivered out of the box is phenomenal, but it’s not enough. This is why we’re excited to announce Joule Studio as part of SAP Build. Joule Studio allows you to augment Joule’s power and intelligence to arbitrary applications in your landscape.

What is SAP Build

Discover how to extend and automate your business applications with low-code, pro-code, and generative AI. Visit https://sap.to/6051UjhaV for more details.

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