Discover how Clase Azul Mexico, a leader in premium Mexican spirits, transformed its operations with SAP S/4HANA Cloud, Private Edition. Optimizing manufacturing, inventory management, and financial oversight. They achieved faster tax reporting, real-time data visibility, and seamless compliance across multiple locations. This digital transformation prepares Clase Azul Mexico for global expansion, enhancing its customer experience while driving growth into new markets in Europe and Asia. Learn more: https://sap.to/6050SroIr
Aiming to enhance RISE with SAP migration efficiency, Wipro, Microsoft, and SAP have partnered to enable clients to move to the Microsoft Cloud with reduced financial barriers. Wipro Limited, a prominent technology services provider, has joined forces with Microsoft and SAP to streamline RISE with SAP migrations on the Microsoft Cloud. This initiative seeks to […]
Ready-to-run cloud ERP offering GROW with SAP is being optimized with powerful artificial intelligence (AI) features that will help customers simplify their everyday work and grow their business.
Cloud ERP adoption with speed, predictability, and continuous innovation
During the recent “AI for GROW with SAP” webinar, held October 16, a team of SAP experts previewed forthcoming AI innovations for GROW with SAP. The webinar also showcased insightful demos by SAP customers such as AGILITA AG, which has been testing SAP’s AI copilot Joule as part of the SAP Early Adopter Care program.
The webinar previewed three new exciting features that will soon be available to GROW with SAP customers — and they are all powered by AI: Joule; user experience optimization through smart summarization and easy filter; and financial business insights.
Here’s a breakdown of how these three features will help organizations get important business insights so they can optimize the way they work.
Joule, the AI Copilot for You
By leveraging natural language processing, Joule offers support for navigational, transactional, and information tasks within SAP systems. Users can ask Joule questions in natural language and receive immediate answers, guiding users to the relevant information and providing insightful data for business decisions.
Enhancing User Experience with Easy Filter and Smart Summarization
Easy Filter Customers will be able to easily and efficiently filter information with natural language, simplifying the user experience significantly, especially for first-time users navigating SAP apps. For example, a sales manager could find orders for their VIP customer instantly or identify those with blocks and take on follow up actions within seconds.
Smart Summarization Users can be provided summarizations of their business context, which allows them to obtain a quick and comprehensive overview of their data. They can then share that data with colleagues working on the same project via email or collaboration tools. For example, a sales manager could share an order summary with all the relevant information generated by the AI-powered smart summarization feature and send it to their colleague for follow-up actions.
Real-Time Data with Financial Business Insights
The financial business insights feature is seamlessly integrated into the cost center review booklet, an application that gives customers insights on their financial costs. Financial business insights will help customers analyze their financial data quickly and select follow-up actions to complete their task efficiently. Just like other AI-powered features, the financial business insights feature also generates detailed reports that customers can use to collaborate with their colleagues and streamline reporting tasks.
GROW with SAP Customers Can See AI in Action
These features have been trialed by some of our customers through our early adopter and beta programs. Their experiences with our solutions give us valuable insights that help us continuously enhance our solutions.
German-based IT services and consulting company AGILITA tested Joule in the role of a customer. As both a customer and a partner, AGILITA is uniquely positioned to understand the value of the latest AI solutions in GROW with SAP and help other customers realize these values for their own businesses.
When asked about the benefits of using Joule, Thomas Neuhaus, head of Digital Experience at AGILITA, explained that he has already observed important outcomes for the business. Thanks to Joule, employees can find SAP applications to perform their daily tasks easily and also get quick access to help documentation where they can read more about these SAP applications. Overall, employees are able to interact with SAP systems seamlessly and retrieve important information faster.
What’s Next
For more about the AI features soon available within the GROW with SAP offering, watch here. Customers interested in experiencing AI features for GROW with SAP can join the Customer Influence program. Speaking to customers and learning how they are benefitting from SAP solutions helps us continuously innovate the GROW with SAP offering.
The recent SAP Q3 2024 results indicate a robust financial performance, with notable growth in cloud revenue and continued expansion in cloud backlog across the company’s global markets. In the third quarter of 2024, SAP’s cloud-focused strategy has driven impressive financial gains, particularly within its Cloud ERP Suite. The company reported a current cloud backlog […]
Every employee’s story is unique. And with the power of AI, organizations can now tailor every individual’s experience, empowering them to lead with a people-first, modern approach. With strong global core HR, embedded AI capabilities, and a unified skills foundation, SAP SuccessFactors HCM helps organizations boost efficiencies, encourage growth and development, and set up for the future.
The SAP SuccessFactors 2H 2024 release introduces over 250 innovative features and enhancements, along with over 30 new purpose-built AI capabilities.
SAP Business AI
SAP continues to be at the forefront of business AI with new generative AI capabilities that span the entire human capital management suite, all aimed at transforming how organizations engage and support their workforce.
Within this release, new AI capabilities can recommend roles to candidates by matching extracted skills from resumes to open jobs. This helps candidates more easily find opportunities that align with their strengths while helping organizations to reduce candidate drop-off, decrease time to hire, and increase the quality of hiring.
AI-assisted job recommendations for candidates
To boost efficiency, a new text analyzer feature can assist employees to create more carefully worded text content for their people profile, goals, comments, and more. A new translation feature is also available, translating text within SAP SuccessFactors solutions to help preserve key messages and tone across languages.
Text analyzer
We are also introducing over 15 new capabilities to Joule, the AI copilot from SAP, designed to bring a more conversational approach to getting work done. For example, new hires, hiring managers, and HR colleagues can now navigate onboarding tasks in a more engaging way, streamlining the onboarding process and boosting productivity.
Talent Intelligence Hub
With the SAP SuccessFactors 2H 2024 release, we’re enhancing our AI-driven skills foundation, guiding organizations toward a skills-focused approach. The new AI-assisted skills architecture creation feature can enable organizations to enrich their job profiles and build a skills library by extracting relevant skills from SAP SuccessFactors Recruiting. Additionally, the growth portfolio inbound API can facilitate the seamless integration of external skills data, helping to ensure that employees’ growth portfolios are closely aligned with their roles. The first partners to integrate with the talent intelligence hub will include Beamery, Degreed, IMOCHA INC, Korn Ferry, Lightcast, Phenom, TalenTeam, and TechWolf, with more in the coming months.
We’re also introducing the AI-assisted skills identification feature, which helps learning administrators maintain skills-based attributes by extracting skills from course descriptions and automatically linking them to the corresponding learning items.
SAP SuccessFactors Career and Talent Development
We are excited to announce SAP SuccessFactors Career and Talent Development, our fully integrated solution aimed at empowering individual career advancement while driving greater organizational agility. Here, we bring together the robust capabilities of SAP SuccessFactors Succession & Development and SAP SuccessFactors Opportunity Marketplace into one solution to help intuitively guide career and development experiences and talent planning. Fueled by the single skills foundation of the talent intelligence hub, employees and managers can shape careers, set career goals, and receive personalized recommendations. These recommendations include skills, jobs, learning courses, mentors, and more – with clear suggestions for areas to improve. The recommendations are based on an individual’s aspirations and skills, along with career paths set by the organization.
AI-assisted career insights
User Experience
Employee experience continues to be a priority for HR leaders. We have continuously improved how employees interact with our technology by reimagining our user interface, embedding SAP SuccessFactors solutions into work tech applications like Microsoft Teams, and improving the mobile experience.
With this release, employees can now:
Submit and approve time-off requests, view upcoming absences, and sync holidays to their calendar in Microsoft Teams.
Delegate performance appraisals to colleagues to help manage responsibilities on each other’s behalf.
Use an improved natural language search to simplify finding tasks and information with just a few spoken commands.
Enjoy new features on our mobile app, including in people profiles and time tracking.
Core HR and Payroll
SAP provides industry-leading core solutions spanning core HR, payroll, and time that are globally scalable with sophisticated country-specific support and compliance. In this release, we have several new innovations and enhancements. Within SAP SuccessFactors Employee Central, the people profile has a new modern design across both desktop and mobile. It features an intuitive card-style layout for quick and easy access to information as well as comprehensive summaries of key sections, such as compensation. A new position budgeting control workbench is also available for public service organizations, offering a streamlined view of employee financing activities. This user-friendly tool helps simplify error handling and can ensure efficient and accurate execution of financial commitments. Additionally, the refreshed benefits overview page gives employees a single place to view their benefits details and take necessary action, such as reporting a life event, managing family members, or enrolling in benefits.
Within SAP SuccessFactors Employee Central Payroll, we now provide country-level support for Croatia, bringing the total number of natively supported locales to 52.
For more information, read the SAP SuccessFactors 2H 2024 release brochure or watch the video.
Bianka Woelke is group vice president and head of Application Product Management at SAP SuccessFactors.
As the rise of AI reshapes industries and transforms roles, the importance of cultivating a strong, skills-based workforce has never been more critical.
A recent report from the World Economic Forum highlights that 44% of employees’ core skills are expected to change in the next five years. To stay ahead in a constantly changing workplace, organizations must not only understand this shift but actively adopt new technology to drive reskilling and upskilling, data-driven decision-making, and continuous learning at scale.
Creating a Unified Skills Foundation for Learning and Talent
SAP provides the tools and intelligence needed for organizations to adopt a robust learning and talent strategy and meet this challenge head-on. The SAP SuccessFactors HCM suite leverages embedded AI across the entire talent lifecycle, from recruiting and onboarding through ongoing learning and development. At the heart of this capability is the talent intelligence hub, a single source of truth for skills intelligence across the entire organization.
We recently announced that the talent intelligence hub can now integrate skills from external partners – a unique differentiator that truly empowers organizations to have one single view of the skills across their business while giving employees access to a constantly evolving skills profile. Partners like Beamery, Degreed, IMOCHA INC, Korn Ferry, Lightcast, Phenom, TalenTeam, and TechWolf will integrate their skills data into the talent intelligence hub – with more partners to come in the future. These partnerships can empower organizations to integrate existing skills frameworks and create a more unified, future-ready workforce.
“SAP has invested heavily into its skills capabilities over the last several years and it is paying off,” said Josh Bersin, industry analyst. “The promise of a skills-led workforce only works if companies have their skills in one integrated place. With these new integrations, SAP’s talent intelligence hub does just that.”
Driving Continuous Growth That Evolves Over Time
Building a skills foundation has been a top priority for HR leaders for several years. A Gartner survey found that one-third of HR leaders plan to increase learning and development spending to develop evolving skills at speed and scale.
With an established skills foundation, organizations have the data to drive ongoing growth and development for their employees. SAP has several solutions that work together to help provide an integrated employee experience that can adapt throughout their career: SAP SuccessFactors Learning and the newly announced SAP SuccessFactors Career and Talent Development.
Unlock the potential of your people and your organization
Career paths are not linear. According to the U.S. Bureau of Labor Statistics, the Baby Boomer generation held an average of 12 jobs by age 56, and Millennials are estimated to hold up to 16 jobs in their career. Rather, it’s normal for employees to switch job functions that require upskilling, mentorships, fellowships, a lateral move, or a combination. SAP SuccessFactors Career and Talent Development helps guide employees and managers to shape careers based on personal aspirations and organizational priorities. Using AI, it can recommend skills and experiences as well as clearly defined steps that an employee would need to meet their career goals. Recommendations can be enhanced and adjusted based on how that employee progresses – whether it’s by learning new skills or participating in a new opportunity.
A critical part of any career progression and upskilling is learning. SAP SuccessFactors Learning can complement the personalized approach in SAP SuccessFactors Career and Talent Development with AI-recommended content that helps foster curiosity and discovery. It can go beyond mandatory learning for safety and compliance to include content for topics and skills they are interested in. In addition, skills tagged to learning items help employees to discover the next learning steps reflecting their interests, needs, and for further growth. Data from SAP SuccessFactors Learning can filter back to the talent intelligence hub, helping to ensure employees’ skills profiles are constantly up-to-date.
Customer Success with SAP SuccessFactors
SAP is helping businesses like Norsk Hydro and Grundfos Holding stay ahead by combining cutting-edge AI capabilities with a comprehensive learning and talent strategy.
By leveraging the talent intelligence hub, Norsk Hydro has adopted a unified skills model that spans recruiting, onboarding, learning, development, performance, and succession. Each employee maintains a growth portfolio, empowering them to take ownership of their career development by adding role-specific skills and focusing on their priorities. Norsk Hydro has also embraced the new integrated learning experience, using AI to recommend relevant skills-based learning opportunities. By tagging courses with the right skills and connecting learning directly to business goals, Norsk Hydro ensures that employees can easily access the training they need to grow and succeed.
Grundfos Holding is harnessing the talent intelligence hub to foster a more agile, project-based work environment, empowering employees to take on diverse roles based on their skills rather than job titles. This strategic shift not only promotes internal mobility but also enhances employee retention and satisfaction by establishing clear pathways for professional growth and development. Additionally, people leaders now have a comprehensive overview of team members’ skills, facilitating immediate skill assessments and streamlining competency management across the organization. This approach enhances the ability to align talent with business needs effectively, driving both individual and organizational success.
With today’s rapid pace of innovation, having the skills data to fuel data-driven insights for workforce planning and employee growth will be a differentiator for organizations. SAP SuccessFactors solutions are designed to scale and evolve as business and the workforce change.
Tune into SuccessConnect Virtual to learn more about the latest innovations in SAP SuccessFactors solutions, including SAP SuccessFactors Career and Talent Development.
Dan Beck is president and chief product officer at SAP SuccessFactors.
Discover innovations that empower the individuals who make your business thrive
Learn how SAP Learning enables businesses to enhance their workforce capabilities and stay competitive in a fast-evolving digital landscape: https://sap.to/6056WnCrC
In today’s workplace, employee experience (EX) is no longer just the responsibility of HR; it’s a collaborative effort that includes people managers, IT, leadership, and even employees themselves.
Build the skills you need and provide the best employee experience possible with SAP
As EX evolves, understanding who “owns” it is crucial to developing strategies that improve day-to-day HR operations and create a more engaged and satisfied workforce.
The SAP SuccessFactors HR Research team conducted the “What’s n(EX)t for EX” study and shared insights on the evolution of EX as a concept, who the owners are, how it is measured, and how AI might play a role in its future.
In the past, HR was the sole area responsible for employee experience and engagement in most organizations. This has evolved into a new ownership model endorsed by HR leaders, with four additional stakeholder groups that must coordinate their efforts to drive EX effectively: managers, IT, leadership, and employees themselves.
Role of HR in EX: Manage Process and Listen to Employees
From recruitment and onboarding to performance management and benefits, HR has always been seen as the primary owner of EX. But to truly enhance EX and demonstrate measurable results, HR must put particular focus on its responsibility for conducting employee listening. Only by listening to employees — either actively, through surveys and town halls, or passively, through social sentiment and monitoring tickets — can organizations understand the impact of their EX strategy and track towards their strategic goals.
As HR measures, reports, and acts on employee listening results, they should make sure to bring employeesalong: enable them with better information and encourage them to take a more active role. Otherwise, they might become fatigued by endless surveys that yield no results.
With solutions like the SAP employee experience management solutions by Qualtrics, HR gains access to AI-powered insights and action planning that help identify essential EX factors and enhancing EX factors. Essential factors are the “table-stakes” requirements that heavily impact employee experience and include fair pay, psychological safety, and adequate tools. Organizations should aim for 100% satisfaction in these factors. Enhancing factors are “nice-to-haves,” like flexible work arrangements, career development, and meaning and purpose. Focusing on a select group of enhancing factors can provide a unique value proposition for employees and candidates within an organization.
Role of Managers in EX: Shape Day-to-Day Experience
Managers play a critical role in shaping the day-to-day experiences of their teams. Our research shows that managerial factors such as clear communication, support, and competence directly impact key essential EX factors like team relationships and psychological safety. Yet, many managers still face challenges in both resourcing and training that keep them from improving EX.
To bridge this gap, the SAP SuccessFactors HCM suite provides personalized insights through manager dashboards that track team sentiment and help organizations identify and develop top managerial talent. By equipping managers with the right resources, organizations create a culture of positive experiences and address the most impactful EX factors.
With SAP SuccessFactors Learning, organizations can offer managers resources for enablement and continuous development, tailored to their individual learning preferences and needs. To help managers empower their teams in upskilling and reskilling, AI-driven recommendations from the talent intelligence hub assist employees in discovering new growth opportunities, preparing them for future roles while helping those managers stay informed about internal mobility possibilities. This supports employees’ development and enables managers to find specific opportunities for their direct reports, creating a dynamic, growth-oriented environment that drives individual and organizational success.
Role of Leadership in EX: Set the Vision
Leadership sets the vision of what employee experience should look like at an organization. Alongside HR, leadership establishes the strategic goals and outcomes that the company expects from its EX strategy. Company leaders should be aware of employee listening results and communicate to the workforce regularly about how their feedback is being considered. In doing so, leadership establishes the importance of EX and encourages trust and transparency.
Role of IT in EX: Manage Technology and Harness the Power of AI
IT is responsible for the tools and technology that make up much of an employee’s working experience. As AI technology advances, it has come to play a more significant role in that experience. AI is helping organizations create a dynamic, inclusive, and future-ready workforce. SAP Business AI in HR helps improve employee and candidate experiences by optimizing interactions and delivering highly personalized experiences and career development plans. By integrating AI-driven HR solutions, organizations can improve essential and enhancing EX factors, from seamless onboarding to customized learning paths.
Improving the Experience of Every Employee: N(EX)t Steps
To truly transform EX, organizations must encourage a holistic approach with cross-functional collaboration, leveraging HR tech solutions that empower all stakeholders — HR, managers, IT, leadership, employees — to take ownership of the employee experience.
Now that you have more clarity on different departments’ roles in improving day-to-day operations, you can leverage this first-ever interactive strategic workbook to learn more about the essential and enhancing EX factors with hands-on exercises and expert insights based on research from the SAP SuccessFactors HR Research team.
Mayara Alves Tabone is a Solution Marketing specialist for SAP SuccessFactors at SAP.
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“The important thing about an ecosystem is that the companies don’t master the challenges of digital transformation individually,” Michael Tworek of BMW-supplier WITTE Automotive told SAP’s Winning Insights. “They master these challenges together.”
See how WITTE works with BMW, SAP and other partners within the Catena-X data ecosystem to meet those challenges — and how scaling up the ecosystem can help everyone expand use cases and improve efficiency.
Learn more: https://sap.to/6053UQex5
0:00 It’s About Change
0:30 Solving challenges together
0:45 Catena-X marks the spot
0:55 Scaling up within an ecosystem
1:12 Embracing change
The deep bi-directional integration will allow employees to get more done in the flow of their work through seamless access to information from interactions with business applications in SAP, as well as Microsoft 365. Check out more details:
Learn more: https://sap.to/6051WtDHz
#sapbtp #microsoft #joule #copilot #genai
00:08 Setting Up Communication Channels
00:27 Managing Business Travel Policies
01:04 Flight Booking and Compliance using Joule
01:30 Sharing Information and Final Preparations
01:50 Cost Recap and Efficiency
02:00 The integration between Joule and Microsoft Co-Pilot for efficiency and experience
