Ready-to-run cloud ERP offering GROW with SAP is being optimized with powerful artificial intelligence (AI) features that will help customers simplify their everyday work and grow their business.

During the recent “AI for GROW with SAP” webinar, held October 16, a team of SAP experts previewed forthcoming AI innovations for GROW with SAP. The webinar also showcased insightful demos by SAP customers such as AGILITA AG, which has been testing SAP’s AI copilot Joule as part of the SAP Early Adopter Care program.

The webinar previewed three new exciting features that will soon be available to GROW with SAP customers — and they are all powered by AI: Joule; user experience optimization through smart summarization and easy filter; and financial business insights.

Here’s a breakdown of how these three features will help organizations get important business insights so they can optimize the way they work.

Joule, the AI Copilot for You

By leveraging natural language processing, Joule offers support for navigational, transactional, and information tasks within SAP systems. Users can ask Joule questions in natural language and receive immediate answers, guiding users to the relevant information and providing insightful data for business decisions.

Learn more about here.

Enhancing User Experience with Easy Filter and Smart Summarization

Easy Filter
Customers will be able to easily and efficiently filter information with natural language, simplifying the user experience significantly, especially for first-time users navigating SAP apps. For example, a sales manager could find orders for their VIP customer instantly or identify those with blocks and take on follow up actions within seconds.

Smart Summarization
Users can be provided summarizations of their business context, which allows them to obtain a quick and comprehensive overview of their data. They can then share that data with colleagues working on the same project via email or collaboration tools. For example, a sales manager could share an order summary with all the relevant information generated by the AI-powered smart summarization feature and send it to their colleague for follow-up actions.

Real-Time Data with Financial Business Insights

The financial business insights feature is seamlessly integrated into the cost center review booklet, an application that gives customers insights on their financial costs. Financial business insights will help customers analyze their financial data quickly and select follow-up actions to complete their task efficiently. Just like other AI-powered features, the financial business insights feature also generates detailed reports that customers can use to collaborate with their colleagues and streamline reporting tasks.

GROW with SAP Customers Can See AI in Action

These features have been trialed by some of our customers through our early adopter and beta programs. Their experiences with our solutions give us valuable insights that help us continuously enhance our solutions.

German-based IT services and consulting company AGILITA tested Joule in the role of a customer. As both a customer and a partner, AGILITA is uniquely positioned to understand the value of the latest AI solutions in GROW with SAP and help other customers realize these values for their own businesses.

When asked about the benefits of using Joule, Thomas Neuhaus, head of Digital Experience at AGILITA, explained that he has already observed important outcomes for the business. Thanks to Joule, employees can find SAP applications to perform their daily tasks easily and also get quick access to help documentation where they can read more about these SAP applications. Overall, employees are able to interact with SAP systems seamlessly and retrieve important information faster.

What’s Next

For more about the AI features soon available within the GROW with SAP offering, watch here. Customers interested in experiencing AI features for GROW with SAP can join the Customer Influence program. Speaking to customers and learning how they are benefitting from SAP solutions helps us continuously innovate the GROW with SAP offering.

To learn more, visit the GROW with SAP area of sap.com to see how we can support you in your digital transformation.

Jonathan Rhodes is senior vice president of Product Marketing SAP S/4HANA Cloud Public Edition at SAP.

SAP has recently introduced a range of new innovations and AI-driven functionalities across the SAP SuccessFactors HCM Suite, aiming to enhance organizational efficiency and improve employee experiences. Announced at SuccessConnect, SAP’s annual event focused on human resources, the latest updates to the SAP SuccessFactors HCM Suite demonstrate SAP’s intent to create a seamless, AI-powered experience […]

The post SAP SuccessFactors HCM Suite Introduces AI-Driven HR Solutions appeared first on InsideSAP.

SAP Build Process Automation now integrates the UiPath Platform as an SAP Solution Extension, forming a unified tool for automation across complex IT landscapes. UiPath, an enterprise automation and AI provider, announced the integration of its platform with SAP Build Process Automation as part of SAP Solution Extensions. This collaboration aims to offer companies a […]

The post SAP Build Process Automation Expands with UiPath Integration appeared first on InsideSAP.

We are thrilled to announce that SAP is a Leader in the Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises for the ninth consecutive time.

SAP was recognized for its ability to execute and completeness of vision. Gartner defines cloud HCM suites for 1,000+ employee enterprises as cloud application suites that deliver functionality for attracting, developing, engaging, retaining, and managing employees.

The SAP SuccessFactors HCM suite provides global HR cloud software with powerful AI capabilities to help organizations meet the business demands of today and innovate for tomorrow. More than 10,000 customers worldwide – from startups and midmarket companies to large enterprises – use SAP SuccessFactors solutions to help elevate every experience, guide every people decision, and connect HR across every aspect of the business.

This week at SuccessConnect, we announced several exciting new updates to the SAP SuccessFactors HCM suite, including SAP SuccessFactors Career and Talent Development, new enhancements to SAP SuccessFactors Employee Central Payroll, along with several new AI and Joule capabilities. Additionally, WalkMe will be commercially available in the first half of 2025, which will allow customers to improve employee experience and adoption across common workflows. Our latest product release, available this month, features over 30 new purpose-built AI capabilities designed to enhance organizational efficiency. Customers of all sizes are already driving organizational value with the AI capabilities embedded in SAP SuccessFactors HCM.

Darussalam Assets Sdn Bhd, a diversified holding company that owns and manages a number of Brunei’s government-linked companies across various industries, has seen considerable talent management efficiency gains with SAP Business AI. According to Salehin Basir, senior human capital development manager, Darussalam Assets Sdn Bhd, “With SAP Business AI technology embedded in SAP SuccessFactors solutions, we’ve seen significant benefits, such as reducing our overall recruitment time from months to weeks. The AI features have streamlined processes for generating and updating job descriptions and creating competency-based interview questions, making our recruitment process more efficient and standardized.”

Grundfos, one of the world’s leading pump and water solutions companies, is leveraging the talent intelligence hub, the AI-driven skills framework underpinning the SAP SuccessFactors HCM suite, to become a skills-first organization. “There’s a consensus that what got us here won’t get us there: we need new skills and capabilities. And that’s where the talent intelligence hub in SAP SuccessFactors solutions comes in,” said Mads Kidmose, head of HR Technology and Data Foundation, Grundfos Holding A/S. “It’s helping us build one skills foundation that feeds into critical decisions on talent – and transform skills into something we live and breathe every day.”

Grundfos’ emphasis on skills opens new doors for both employees and the organization. “By shifting our focus from job descriptions to skills and embracing intelligent technologies such as AI, we can help inspire our people to grasp new opportunities and address our skills shortage in clever ways,” said Søren Nielsen, business architect, HR Technology, Grundfos Holding A/S.

For even more on how our customers are embracing AI, stream the SuccessConnect customer success keynote to hear how American Honda and BT Group have created strategies to implement AI so their HR teams and employees can thrive.

Looking ahead, we are excited to continue innovating with our customers’ biggest challenges and opportunities in mind – helping them to drive organizational agility, enhance workforce productivity, and maximize growth to stay ahead of the curve. 

Read the full Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises report.

Lara Albert is global vice president of Product Marketing at SAP SuccessFactors.

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, Authors: Ranadip Chandra, Chris Pang, Ron Hanscome, Sam Grinter, Josie Xing, Hilten Sheth, Travis Wickesberg, Harsh Kundulli, Anand Chouksey, David Bobo, Laura Gardiner, Emi Chiba, Michelle Shapiro, Published: 23 October 2024.
This report was known as Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises from 2016 to 2018.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

A big obstacle to digitalizing industry could soon be a thing of the past. The Manufacturing-X initiative makes a new type of data exchange possible between industrial partners – innovative, self-determined, and trust-based.

Manufacturing-X was launched as part of the Industry 4.0 platform, with the aim of promoting digital ecosystems and establishing an international standard for data exchange. It is an industry-wide initiative of the German government with various projects for different industrial sectors.

“The realization that the digitalization of industry is inevitable has become the norm over the past few years,” says Georg Kube, head of Industry Data Ecosystems at SAP SE. “A variety of use cases for different industries and new business models have been developed. They are successful – but only as long as companies work with other companies with which they already have a close partnership.”

“The most well-known of the [Manufacturing-X] projects is certainly Catena-X for the automotive sector,” Kube says. “The common aim of all these projects is to establish a new form of data exchange.”

For example, an automaker that wants to digitally integrate its direct suppliers typically requests all the data about the supplied parts from its partners, and the suppliers usually feel comfortable providing this data because of the trust that has grown over the years between the partners.

But it’s different when data is needed from companies without a direct business relationship. “A typical example is the determination of a vehicle’s CO2 footprint,” Kube says. “Suddenly, information about the CO2 footprint of the smallest plastic parts is needed, which may come from companies in the supply chain with which a company has never had direct contact. It’s not easy to access that data.”