SAP’s “Source from Ukraine” Initiative Boosts Business and Social Responsibility

SAP’s “Source from Ukraine” initiative, launched in March 2023, has a clear goal: to increase spending with Ukrainian companies while also generating business benefits for SAP. This shows SAP’s deep understanding of social responsibility as an integral part of its commitment to a sustainable future.

The initiative aims to activate procurement spend as a means to support Ukrainian suppliers in rebuilding their businesses. Beyond sourcing for quality goods and services, SAP has a focus on integrating ESG (environmental, social, and governance) principles into decision-making as is standard with its procurement policy.

It highlights SAP’s commitment not only to sourcing products from Ukraine, but also to promoting social change.

Built-In Sustainability 

In implementing the initiative to attract more suppliers from Ukraine, SAP initially focused on the IT sector and conducted a rigorous selection process. So far, suppliers, including industry leaders like Softserve, Unicsoft, and Luxoft, have been selected. SAP’s commitment extends beyond services to include product areas, where notable Ukrainian companies producing innovative environmentally sustainable products have been discovered.

SAP is powering equitable access to economic opportunity, education and employment, and the circular economy

At SAP Spend Connect Live in Vienna, Austria, held in October 2023, Ukrainian manufacturers Rekava, Mol’far Tea, and Releaf Paper showcased their sustainable and innovative products. Rekava, for example, specializes in producing biodegradable candles made from recycled coffee grounds, while Mol’far focuses on minimalism and ethical environmental practices in tea production. Releaf Paper is the world’s first manufacturer of paper made from fallen leaves, promoting sustainable products such as paper bags. By supporting these unique Ukrainian companies, SAP is not only contributing to the economic reconstruction of the country, but also sustainability efforts.

One of SAP’s tier one suppliers, ABC Premium, has taken an important step by offering Rekava candles within its purchasing catalog, available to SAP employees on the SAP Ariba Buying solution.

Strong Alliances for Reconstruction

At the outset of the project, the NGO Impact Ukraine helped SAP connect with Ukrainian suppliers. It focuses on microfinance, procurement, and recruitment from Ukraine. The collaboration is facilitated by the voluntary engagement of professionals from the technology, healthcare, and finance sectors. With Impact Ukraine’s support, SAP and other organizations can further advance their goals regarding procurement from Ukraine.

SAP’s commitment to promoting innovation, sustainability, and economic growth through partnerships with Ukrainian companies not only fulfills its aspirations for procurement with purpose, but also contributes to making the world a better place.

Helping the World Run Better 

The “Source for Ukraine” initiative builds on global efforts to integrate social enterprises and diverse suppliers into SAP purchasing opportunities. Beyond SAP’s own internal purchasing efforts, the SAP Corporate Social Responsibility (SAP CSR) team is also investing in social and sustainable procurement ecosystems alongside public, private, and social sector partners like the European Commission, Deloitte, World Economic Forum’s Global Alliance for Social Entrepreneurship, and Social Enterprise World Forum’s People and Planet First verification.

Consider that US$5.3 trillion in annual commerce is transacted on SAP Business Network. If we can help create a small shift in procurement spend to organizations prioritizing people and planet like Releaf Paper, we could collectively increase investment in sustainable development in a way that is not possible through corporate philanthropy alone. To join our efforts, please e-mail: csr-global@sap.com.


Elena Parker is chief revenue officer for Intelligent Spend and Business Network, MEE, at SAP.

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Meta Models Boost SAP AI Strategy for Better Business Insights

The SAP AI strategy is evolving, providing businesses with robust AI solutions through the generative AI hub in SAP AI Core on the SAP Business Technology Platform (SAP BTP). This strategy aims to deliver AI capabilities that are not only advanced but also tailored to meet the specific needs of businesses. By integrating Meta’s Llama […]

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Bonprix Catwalks Onto Business Intelligence with SAP

BARCELONA SAP SE (NYSE: SAP) today announced Otto Group’s Bonprix, a leading international fashion company, has successfully completed its implementation of the SAP BW/4HANA and SAP Datasphere solutions.

SAP Sapphire: Taking Business to the Next Level in the Era of AI

One of Germany’s top four online fashion shops, Bonprix now operates a dynamic multi-cloud data landscape that enables it to integrate both on-premise and cloud data sources in one single platform.

Based in Hamburg, Germany, Bonprix has over 16 million active customers in more than 25 countries. The company looked to SAP solutions for a simplified IT architecture, a faster time-to-market in business decision-making process and a self-service-enabled semantic layer to respond to market changes and ensure customers have access to the latest catwalk trends.

Supported by SAP services and partners, including Beratungscontor, Bonprix implemented its analytics stack on SAP Datasphere and the SAP Business Warehouse application. By deploying SAP Datasphere as a cloud-based data platform to SAP BW4/HANA, Bonprix gains access to a powerful analytical platform that  bridges data across finance, sales, logistics and customer relationship management between transactional SAP data and end users.

“The Bonprix business intelligence data based on SAP solutions is adeptly designed for the future, leveraging the robust capabilities of SAP BW/4HANA at its core to manage and efficiently process vast volumes of data,” said Sergio Lopez Nunez, Bonprix senior BI engineer. “When paired with SAP Datasphere, which offers extensive multi-cloud access, it enables the seamless integration of data from diverse sources. In essence, the Bonprix BI data platform is not only a cornerstone in daily operations but also a strategic asset in the relentless pace of technological change, ensuring that Bonprix is well-equipped to continue promoting responsible trade that inspires, now and into the future.”

Having already implemented SAP Business AI solutions – specifically, the Document Information Extraction business service – Bonprix already has experienced significant efficiency gains by automatically extracting relevant data from incoming invoices, reducing manual data entry errors and accelerating the overall invoice processing workflow.

“As one of Germany’s top online fashion shops, Bonprix’s digital transformation journey is impressive as they continue to make millions of customers happy,” said Sven Mulder, managing director of SAP Germany. “The adoption of SAP Datasphere and SAP BW/4HANA marks the beginning of Bonprix’s successful cloud journey. They’re now empowered to make real-time, data-driven decisions, positioning the brand to expand into new markets with style.”

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Media Contact:
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SAP Press Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2023 Annual Report on Form 20-F.
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SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

Roca Group Looks to the Future Through RISE with SAP

BARCELONA SAP SE (NYSE: SAP) today announced that Roca Group, one of the world’s leading bathroom fixtures and design companies has selected SAP S/4HANA and the RISE with SAP solution as it embarks on its next phase of digital transformation, focused on integrating and standardizing its IT systems.

SAP Sapphire: Taking Business to the Next Level in the Era of AI

A family-owned business with over 100 years of heritage, a presence in 170 markets, and more than 21,500 employees and nearly 80 factories globally, Roca Group  had embraced digitalization to remain competitive and relevant in the dynamic sanitary industry. Having made several acquisitions over the years, Roca Group saw RISE with SAP as the ideal solution to consolidate various IT systems into one IT landscape. Roca’s decision in choosing SAP S/4HANA Cloud was driven by the desire to increase efficiency and the ability to make informed, real-time, data-driven business decisions.

“Roca Group’s strategy is based on a long-term future vision supported by innovation, technology and sustainability,” said Albert Magrans, CEO of Roca Group. “Moving to SAP S/4HANA enables Roca to leverage the last technology and innovations of SAP software to boost our digital transformation. We are looking forward to faster execution speed, the enhancement of functionality with the Joule copilot, real-time analytics and further innovations from SAP and its ecosystem.”

“Roca Group and SAP have collaborated closely for a number of years, with Roca trusting SAP with multiple SAP implementations,” said Manos Raptopoulos, VP of SAP Europe, Middle East and Africa. “Roca’s IT strategy is fully aligned with its business transformation with SAP solutions as an integral part of this strategy. Our close partnership allows our teams to have real-time insight into their business transformation, allowing for seamless integration of SAP solutions as they embark on their SAP S/4HANA Cloud journey.”

In choosing SAP S/4HANA Cloud and various cloud solutions from SAP, such as SAP Customer Experience, SAP Ariba and SAP SuccessFactors solutions, Roca Group continues to be well-positioned to leverage SAP’s integrated suite of solutions that will enhance customer experience and potentially open up new business opportunities. In adopting a clean core approach, the group will have a single platform for its production centers and logistics platforms, tapping onto the SAP Integrated Business Planning for Supply Chain solution for demand and production planning, and the SAP Transportation Management application for transport management. With these solutions implemented, the operations already using them have seen a cubic capacity of their transports rise by 10%.

Additionally, Roca plans to use SAP SuccessFactors to improve learning programs, manage global payroll and enhance the employee self-service portal through SAP’s suite of solutions in addition to travel expense management with SAP Concur solutions.

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Media Contacts:
Belén Martinez, +34 914 567 220, belen.martinez@sap.com, CET
Lesa Plingen, +49 6227 76 9000, lesa.plingen@sap.com, CET
SAP Press Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP’s 2023 Annual Report on Form 20-F.
© 2024 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

New Supply Chain and External Workforce Innovations Reduce Organizational Inefficiencies

To increase visibility for organizations and enable more accurate data and insights, we introduced updates to our procurement, business network, and external workforce platforms at SAP Sapphire Orlando last week.

With new integrations for SAP Ariba solutions, SAP Business Network, and SAP Fieldglass solutions, as well as the incorporation of new generative AI features, we aim to automate and streamline procurement, supply chain, and external workforce management processes. These innovations will help empower organizations to access real-time spend data and focus on proactive decision-making, ultimately increasing their visibility and effectiveness.

As businesses continue to embrace advanced technologies, the integration of responsible, relevant, and reliable business AI and Joule, SAP’s natural language, generative AI copilot, into the SAP suite of solutions represents a significant leap forward in optimizing business processes and accelerating strategic initiatives. By harnessing the power of supply chain data alongside business AI and generative AI, we are setting the stage for practical procurement and workforce scenarios to thrive.

Taking Business to the Next Level in the Era of AI

Joule Combined with SAP Ariba and SAP Analytics Cloud Can Improve Procurement Processes and Supply Chain Planning

Digital transformation has brought on endless potential for procurement teams, as embedded generative AI and increased access to data across the supply chain can lead to better visibility into spend. That is why we’re announcing further integration of Joule into our procurement solutions.

Later this year, Joule will be generally available in SAP Ariba solutions. Through this update, sourcing managers can utilize intelligent product and supplier recommendations to develop proposal requests. The combined platform will consider cost-effectiveness, sustainability ramifications, compliance regulations, and previous transactions.

Another new generative AI-based feature in SAP Ariba solutions will migrate data from SAP S/4HANA Cloud Public Edition to help provide customers with a 360-degree buying user experience to enable a simple, agile, and collaborative process to identify products and skills in the same purchase order, otherwise known as spend bundling. Buyers can describe their purchasing needs with natural language prompts, and the system will deliver intelligent and personalized recommendations. This will help increase flexibility for buying materials and services, creating a collaborative and straightforward process from searching for products and services through order fulfillment.

To this end, we revealed a version of our generative AI-powered SAP Spend Control Tower during a session with Blackstone at SAP Sapphire. The command center, which can provide a single location for enterprise-wide spend analytics, can identify tail spend, improve compliance, and constantly identify rapidly increasing costs. This will help create meaningful value for organizations by increasing end-to-end visibility to drive efficient spend performance. Find out how to take advantage of the solution’s native connections to other SAP applications and improved insight to action here in this video.

Optimizing SAP Fieldglass with Generative AI to Mitigate Risk

HR departments and procurement teams often struggle to collaborate, creating silos that limit the ability to identify proper external candidates who can fill skills gaps in organizations. The latest update to SAP Fieldglass solutions will introduce embedded AI to help reduce risk and increase the value of the external workforce.

We are leveraging generative AI to produce scope of work (SOW) descriptions, job descriptions, and job description translations for external workers, automatically identifying the required skills and qualifications for each organization. This will help remove data silos to enable total workforce management, an organizational strategy to provide visibility into all temporary and permanent employees.

Additionally, SAP Fieldglass solutions enhanced with generative AI can rank candidates based on salary preference, skills, and experience. Procurement teams can then identify the best candidates in an unbiased manner to reduce the time to hire, ultimately accelerating strategic decision-making. These added facets will help enhance planning and preparation for all external talent scenarios.

Introducing New Enhancements to SAP Business Network

One of the highest priorities for any supply chain professional is to ensure their people, processes, and technology are resilient. Supply chain resilience extends beyond being able to withstand disruptions – it includes visibility into all activity and agility to react quickly to find and secure alternative sources of supply.

In fact, SAP was recognized as a Leader in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2023 Vendor Assessment* and by TrustRadius as a top supply chain software for visibility.

Our latest modernization of SAP Business Network helps enhance customers’ communication channels with trading partners for increased visibility and agility. Improved integrations between SAP Business Network Supply Chain Collaboration and SAP Business Network Material Traceability can allow suppliers to share product genealogy data to help ensure full traceability and compliance across the supply chain. Additional links between SAP Business Network Supply Chain Collaboration and SAP Business Network Freight Collaboration will help automate updates for inbound deliveries, simplifying management of carrier appointments and shipments.

Enhancements to the SAP Business Network Asset Collaboration solution will help increase access to millions of supplier profiles from whom alternative products can be found. These new features across SAP Business Network solutions will work to reduce silos between and within organizations, resulting in significant time and cost savings with fewer manual steps in processing work orders.

Strategic Investment Across the SAP Suite of Solutions

SAP has augmented integrations across its entire portfolio of spend management and business network solutions, aiming to improve efficiency. By investing in technology that provides catered and end-to-end solutions, customers can have all-encompassing visibility to all business processes, from procurement of raw materials to delivery of the final product.

What we shared at SAP Sapphire will only improve relationships between buyers, suppliers, logistics providers, and service providers across the supply chain, developing a larger view of all functions and employees. This will lead to better decision-making, increased productivity, and improved agility.


Manoj Swaminathan is chief product and technology officer for Intelligent Spend and Business Network at SAP.

*Source: “IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network 2023 Vendor Assessment,” #US49948423, December 2023.

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Powering the AI Revolution with New Learning, Certifications, and Simplified Access to Talent

Artificial intelligence (AI) is currently forcing the technology industry to undergo a paradigm shift, further accelerating the upheaval in business and society. We see AI embedded in tools we have been using for years, and we see software finding its way into every aspect of competition today. Against this background, it comes as no surprise that 94% of business leaders see AI as critical to success over the next five years. However, many report the lack of resources and talent to drive competitiveness with these new tools.

Taking Business to the Next Level in the Era of AI

To make it easier to develop relevant skills and secure business success in such a volatile environment, we embarked on a journey to upskill millions of people worldwide in search of opportunity. After launching a digital skills initiative for those underserved in tech, forging new partnerships, offering the first role-based certifications to help meet real-life business needs, and making future-focused learning resources available to all, we are now taking our efforts to an even higher level – with more free, self-paced learning and engagement opportunities, new solution demos to experience the latest innovations in SAP Business AI, cloud ERP, and SAP Business Technology Platform (SAP BTP), among others, a full portfolio of role-based certifications and a new certification model, as well as an extended digital skills initiative.

More Than 250 Free Online Courses Now Available for All

From global talent shortages and changing job profiles to the digitalization of entire economies, many organizations see the gaps between skill supply and demand grow wider and wider while searching for ways to adapt to a business landscape where advancements like AI, machine learning, and a new era of Big Data come into play. In this ever-changing atmosphere, tens of thousands of organizations have deployed SAP solutions to support them on their path to bring out their best, leading to skyrocketing demand for SAP talent.

To help meet the increasing demand, we recently launched more than 50 new free, self-paced learning journeys – many of them touching on AI features embedded in our software – bringing the total number of digital courses on the SAP Learning site to more than 250. By allowing everyone with an Internet connection to quickly learn a new skill for free, keep up with the latest innovations, and prepare for an in-demand SAP Certification, more professionals can advance in the competitive technology labor market, while customers can draw on a deeper bench of skills to accelerate digital transformation.

Launching Role-Based Certifications for All Key Roles

As organizations need to be more adaptive and dynamic, traditional university degrees become less important and skills-based hiring is on the rise when trying to fill positions. In fact, recent reports show that up to 52% of job postings in the U.S. in the beginning of the year did not state an educational requirement. Instead, role-based certifications and practical experience have become more determining factors for career paths and hiring.

Recognizing the advantages role-based certifications can offer both individuals and organizations, we have further enhanced our certification program to better align with real-life business needs, now offering role-based certification for all key roles, including consultants, analysts, and architects. These role-based certifications come with a clear career path for individuals. Together with a new model to get and stay certified with continuous assessments, this is our way to help ensure skill sets are sharp, focused on core competencies, and more sustainable and valid for longer periods of time.

With these enhancements, we believe we have now taken an important next step to support professionals and organizations in the SAP ecosystem to bring out their best with ongoing and up-to-date knowledge of the latest skills, helping to maximize the ROI of SAP software, shorten deployment times, lower costs, speed innovation, and increase employee retention and satisfaction.

Simplified Access to Pre-Trained SAP Talent

However, we recognize that many people considered underrepresented in tech still do not have access to future-focused educational resources and with it, fulfilling careers. Launched in late 2022, SAP’s digital skills initiative was intended to equip 10,000 people from underrepresented and underserved groups for a career in the tech industry with free, self-paced learning resources and a free certification exam attempt to obtain an in-demand SAP Certification to show their expertise. Ever since its launch, the initiative has grown – and contributed to amazing success stories.

Hearing that SAP professionals like Lin Fan, a Chinese immigrant to Germany, could overcome gender bias because of our digital skills initiative, makes me proud. “[The digital skills initiative and SAP Certification] indeed opened new doors and helped me get noticed by recruiters,” Fan said. “I got several interviews from major SAP consulting firms shortly after handing in my application. In the interviews, I highlighted what I learned and expressed my confidence in accepting challenges for rolling out SAP S/4HANA. In the end, I got an offer and gladly started a junior role at a consulting firm that actively implements SAP S/4HANA projects.”

While Fan’s path is inspiring, she is not the only one who turned their life around with the help of SAP. Given the expectation-exceeding demand of now more than 14,500 candidates, we are overwhelmed by the positive uptake of the initiative. One of our recent graduates, Chelcie Scott, agreed to tell her story on camera and shared how intimidating the tech industry appeared to the single mother at first. Thanks to her willpower and commitment, plus a little help from the digital skills initiative, she recently got certified and hired by an SAP partner. And as organizations are still struggling to find skilled employees, we have decided to extend SAP’s digital skills initiative, bringing candidates and organizations together. With simplified access to SAP-trained talent, we are helping customers and partners to recruit talent and expand their workforce faster while also allowing for greater diversity and innovation.

At SAP, we recognize the challenges and opportunities that lie ahead for customers, partners, and individual learners within and outside of the SAP ecosystem. With these enhancements, we have taken the next step to help organizations equip their existing workforce with the right tools and resources to future-proof their skill set while also paving career growth for those who do not have a seat at the table yet but can bring a fresh set of perspectives to it.

SAP Joule AI and Microsoft Copilot Integration Announced

At the recent SAP Sapphire event, the German enterprise software giant announced its plan to integrate the SAP Joule AI copilot with Microsoft Copilot for Microsoft 365. This integration promises to revolutionize how employees interact with business applications, ensuring a more unified and efficient work experience. The integration between SAP Joule AI and Microsoft Copilot […]

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SAP Suite Gets a Boost with Mistral AI Partnership

SAP, a global leader in enterprise software, is advancing its AI capabilities through a strategic partnership with Mistral AI, a pioneering company in large language models (LLMs). This collaboration aims to enhance the SAP suite, bringing state-of-the-art AI solutions to its customers. The alliance between SAP and Mistral AI represents a significant leap in enterprise […]

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SAP Fiori Boosts Data Automation in Precisely Automate Studio

Data integrity company Precisely has unveiled new modules for SAP Fiori and SAP GUI for HTML in their Automate Studio, in a significant move to streamline data automation processes. These additions are set to simplify the SAP S/4HANA data journey for organizations by providing greater flexibility and improved governance capabilities across various SAP ERP environments. […]

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SAP Sapphire 2024 - Orlando, Florida

SAP SuccessFactors Accelerates AI Capabilities in HR to Make Every Employee a Success Story

SAP is delivering AI capabilities that transform everyday tasks in HR – saving time, improving outputs, and helping organizations lead with an employee-first mindset to make every employee a success story.

That was the message at this year’s SAP Sapphire Orlando conference, where the spotlight was on the SAP SuccessFactors HCM suite, now supercharged with more than 25 additional AI-enabled capabilities to help organizations improve employee experience and drive organization agility at scale.

Taking Business to the Next Level in the Era of AI

The acceleration of AI is changing how organizations attract, hire, retain, and skill their employees. In fact, research conducted by a team of SAP SuccessFactors organizational psychologists, published in Top HR Trends for 2024, identifies AI and skills as the top two meta-trends that every HR professional is talking about today. Also, among CEOs and CIOs, these two trends are topping the list of business priorities that require action.

“We are in the midst of a transformative era,” said Aaron Green, chief marketing and solutions officer for SAP SuccessFactors, while speaking to an audience of SAP customers and HR leaders at SAP Sapphire (watch on demand). 

“This is a pivotal moment for HR, because it’s not just about keeping up. Now it’s about leapfrogging; it’s about how we stay ahead,” he said. “It requires investing in your people and investing in their skills in a fundamentally different way. The only way to do this is by investing in technology to help your people work smarter, faster, and to help them make data-driven decisions – because the future is undeniably people-led.”

Making AI Available to Customers Here and Now

More than 10,000 customers and 290 million people use the SAP SuccessFactors HCM suite for HR processes spanning the employee experience from hire to retire. A thriving partnership with the global customer community helps SAP understand the challenges and opportunities faced by organizations of all sizes, geographies, and industries.

Throughout the community are individual success stories showing how using the AI-led power of SAP SuccessFactors is helping organizations drive agile change at scale while simultaneously delivering more personalized experiences to the workforce. That’s because SAP’s AI-led capabilities are available right now – not in the far-off future, as Green underscored. 

Döhler Puts People at the Heart of Digital Transformation

Döhler Group, a global producer of natural ingredients for the food and beverage industry, is among those customers using the AI solutions in SAP SuccessFactors HCM to achieve real business outcomes. Based in Germany, Döhler takes an SAP-first approach to its use of technology in support of its company values of innovation, trust, quality, and sustainability.

With SAP SuccessFactors solutions, Döhler puts people at the heart of its digital transformation by putting AI directly in the hands of its HR professionals and its entire workforce. Strategically, Döhler delivers change to the workforce by introducing AI-led capabilities and then layers additional functionality on top, so that employees get used to the new technology and start to work with it more efficiently and effectively.   

Pierre Wiese, head of Business Applications, Döhler Group, articulated the company’s approach to AI: “We expect SAP to deliver business AI innovations with empowering built-in functionalities,” said Wiese. “With our AI consumption, we move forward as quick as possible because we plan to have massive impact on the daily work of our people at Döhler.”

SAP Business AI in HR: Relevant, Reliable, and Responsible

In the first half of 2024, SAP SuccessFactors delivered new AI-enabled capabilities across SAP SuccessFactors HCM that are now being used by organizations to help free HR teams of time-consuming tasks, enhance organizational efficiency, and drive future growth. “We’ve reimagined the HCM suite, and we’ve made huge investments across the board in our user experience [to help] employees, managers, power users have a truly delightful experience with SAP SuccessFactors,” said Daniel Beck, president and Chief Product Officer, SAP SuccessFactors.

SAP’s Daniel Beck and Nadja Ericsson on stage at SAP Sapphire Orlando.

Beck highlighted how SAP is delivering customers world-class AI technology and large language models (LLMs). With SAP Business AI in human resources, SAP is committed to delivering AI that is relevant, reliable, and responsible within use cases for HR professionals.

For example, SAP has put controls in place through the SAP AI Global Ethics organization and legal experts to evaluate AI use cases – ensuring that they will be used safely, responsibly, and without bias – before they are made available to customers. Beck said, “When you’re deciding, whose business AI can I trust? I think you will be well served with the data, security, the legal frameworks, the ethical frameworks that SAP is delivering. It gives you that peace of mind.” 

In a software demonstration on stage, HR leaders saw the power of the expanded AI capabilities of SAP SuccessFactors HCM. New technologies like retrieval augmented generation (RAG) enable SAP solutions to combine the strengths of LLMs and personal or business information to quickly deliver contextualized insights and answers for HR teams.

Some of the new new AI-led capabilities include: a generative AI writing assistant to help SAP SuccessFactors users complete tasks, such as writing learning course descriptions; the ability to help employees draft performance and development goals; candidate skill matching to help recruiters quickly screen and filter job candidates; and generative AI to summarize an employee’s compensation and job history, based on data in SAP SuccessFactors, so managers can have more informed compensation discussions.

For the foreseeable future, rapid advancements in AI technology will continue to bring new use cases to customers. “This is a super exciting time. I think the next two years in HR technology will be the most innovative – even better than the prior 20 years,” Beck said. “We want to be your trusted partner in that journey.”

Watch the SAP SuccessFactors Strategy Talk from this year’s SAP Sapphire on demand. 


Photos courtesy of José Rodrigues.

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