BUSINESS NEWS 23 - The World Management

23 May

Transform Today to be Resilient Tomorrow

In a keynote that blended interactive audience participation, customer conversations, and product announcements, SAP executives and customers took to the SAP Sapphire stage on Wednesday to showcase how cloud computing and artificial intelligence (AI) are reshaping global business.

With the evolving SAP Services and Support portfolio, SAP executives also showcased a new approach to engaging with customers. The message was clear: transformation is no longer optional — it’s survival.

Building on this theme, Thomas Saueressig, Member of the Executive Board of SAP SE, Customer Services & Delivery, emphasized how SAP stands by its customers as an indispensable partner in today’s volatile environment marked by shifting tariffs, global uncertainties, and an accelerating pace of change. “We understand that our customers seek faster transformations, faster time to value, and increased agility,” Saueressig said, adding that SAP is committed to supporting them at every step of the way.

Using RISE with SAP, the company’s transformation-as-a-service offering, and the power of the Business Transformation Management portfolio, SAP can already deliver up to 30 percent cost savings for its customers, and this is more important than ever when budgets are under pressure and organizations need to transform quickly. “But we don’t stop there,” Saueressig said, announcing a further evolution of the RISE with SAP Methodology, with updates to the discovery phase, a project workspace in SAP Cloud ALM, as well as a new transformation preparation service, including tailored transformation road maps for SAP customers.

23 May

BUSINESS NEWS

SAP BTP Innovations Deliver Powerful AI Capabilities to Developers and Business Users Across SAP Business Suite

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Businesses today are navigating an era of explosive digital transformation, rising customer expectations, and the need for constant innovation. Meanwhile, many are contending with legacy systems that require cloud transformations to stay competitive.

SAP Business Technology Platform (SAP BTP) helps address these challenges. Serving as the foundation of SAP Business Suite, SAP BTP connects, extends, and automates business processes and applications, accelerates application development, and deploys AI capabilities that drive growth and innovation.

This week at SAP Sapphire, we shared amazing firsthand customer and partner success stories and announced new SAP BTP innovations that help customers bring out their best.

Build custom AI agents and Joule skills for your business

AI agents support and enhance businesses by utilizing AI to build deep understanding and perform multi-step workflows across end-to-end business processes. These agents act with purpose and continuously learn, providing organizations with increased operational efficiency, sharper insights, and faster innovation.

Joule Studio, a new capability within SAP Build, enables users to build AI agents and Joule skills that are scalable, secure, and grounded in business context to enhance business specific outcomes. While Joule skills execute rule-based tasks, AI agents plan and execute complex business scenarios. Deeply grounded in business data, these agents drive accurate outcomes in line with goals. The open and extensible framework of Joule Studio enables users to connect with not only SAP, but also non-SAP applications for seamless execution.

Joule Studio, generally available in June 2025, allows customers to design, deploy, and manage custom Joule skills and AI agents with low-code, no-code simplicity. Read our announcement blog here to learn more and register for the upcoming webinar to see Joule Studio in action.

With Joule Studio, we expand our extensibility portfolio SAP Build to the next level for building Joule skills and agents. This way, customers can implement innovations intuitively and efficiently.

23 May

BUSINESS NEWS

SAP Unveils AI-Powered Innovations for Network-Centric Supply Chain Management

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As I reflect on this year’s SAP Sapphire event, I’m filled with excitement about the future of supply chain management.

The innovations we unveiled represent a fundamental shift in how businesses can approach their operations in an increasingly complex global landscape. The positive energy from our customers and partners reinforces my belief that we’re on the right path with our AI-first, suite-first, network-centric strategy.

Unifying the supply chain ecosystem

The cornerstone of SAP’s latest offerings is the significant enhancement to the SAP Supply Chain Management and SAP Cloud ERP solutions. These improvements create a more unified and intelligent ecosystem for supply chain management, addressing the multifaceted challenges businesses face today.

Key innovations strengthen end-to-end business processes in SAP Business Suite. The simple handover of complex product data — such as bill of materials, recipes, or material price estimations — streamline the transition from product development to production with SAP Integrated Product Development. Additionally, the integration of service orders into SAP Digital Manufacturing enables advanced manufacturing processes for service and repair processes. Changes in production orders are seamlessly synchronized with the shop-floor execution for highly adaptive processes.

Launched in February, SAP Business Suite is a comprehensive set of integrated solutions, combining cloud ERP, business applications, SAP Business Data Cloud, and SAP Business AI – powered by the SAP Business Technology Platform. At Sapphire, SAP introduced cloud suite packages designed to align with specific line-of-business needs. The SAP Business Suite package for SAP Supply Chain Management offers a comprehensive, AI-driven, and network-enabled solution to help customers integrate data, operational processes, and supply chain functions, delivering greater flexibility, transparency, and responsiveness while supporting sustainability initiatives and metrics.

The introduction of smart guided execution in SAP Digital Manufacturing supports compliant manufacturing in life sciences, chemicals, and regulated fast-moving consumer goods businesses, through intelligent process guidance and a new electronic batch record system. This helps ensure traceability and compliance while reducing errors and improving overall production quality.

Customers in asset-intensive industries, such as utilities, travel and transportation, and energy and/or natural resources, benefit from advanced asset health monitoring capabilities in SAP Asset Performance Management. An enhanced management of time series data and Internet of Things (IoT) device integration is enabled based on SAP’s partnership with Cumulocity. This allows businesses to leverage real-time data for predictive maintenance and asset optimization, potentially reducing downtime and maintenance costs.

By introducing connected supply chain processes that bridge various SAP applications and cloud ERP, SAP is offering improved data flow, AI-driven insights, and end-to-end process optimization across supply chain and core business functions. This integration is not just about connecting the dots, but creating a seamless flow of information and actions that can transform business operations.

How Joule and agentic AI are revolutionizing supply chain management

Our commitment to AI-driven solutions was evident in several key innovations. SAP’s AI copilot, Joule, is poised to transform supply chain operations. By the end of the year, Joule will enable supply chain planners — for example, demand or supply planners — to quickly and easily interpret supply planning results through intelligent analysis of demand, inventory, and supply planning in SAP Integrated Business Planning. This capability will significantly enhance decision-making processes in supply chain planning.

Simultaneously, SAP’s expansion of agentic AI across SAP Business Suite marks a significant leap toward autonomous supply chain operations.

Key agents announced include:

Maintenance Planner Agent: Streamlines maintenance planning and coordination
Shopfloor Supervisor Agent: Proactively manages shop-floor disruptions, such as machine failures, and performs necessary rescheduling to maintain productivity
Field Service Dispatcher Agent: Autonomously schedules and optimizes service orders in SAP Field Service Management

These agents, set for general availability in the fourth quarter of 2025, promise to transform planning into a proactive, continuous process by monitoring various data sources, surfacing relevant context, and recommending actions.

Enhanced SAP Business Network capabilities for supply chain orchestration and sustainability

SAP announced significant enhancements to SAP Business Network, the world’s largest B2B platform facilitating over US$6.3 trillion in annual commerce across 190 countries. These new capabilities are designed to revolutionize supply chain orchestration by providing unprecedented visibility, efficiency, and compliance in supply chain processes.

New improvements include more streamlined compliance and quality control for mass upload of certificate documents for suppliers and buyer-controlled document mandates for specific certifications.

To enhance supply chain efficiency and sustainability, new advanced logistics collaboration features offer enhanced greenhouse gas emissions tracking with actual transportation data integration and extended ocean freight support with new tendering and dispute handling functionalities.

Another key improvement focuses on enhanced asset management, with cloud-based ERP integration for better synchronization control, bi-directional integration of materials and models, and automated equipment creation through AAS file uploads and integration of quality inspection checklists.

All enhancements are scheduled to be available by the end of 2025, offering businesses across industries the opportunity to simplify tracking of critical certifications, improve compliance, reduce delays, and support regulatory adherence and sustainability goals across the supply chain.

By integrating actual transportation emissions data, businesses gain more accurate carbon footprint analysis, empowering them to better balance operational efficiency with environmental responsibility.

SAP Business Network Commerce Automation, with data federation, is planned to be available in Europe and KSA by the end of the third quarter of 2025. Additionally, SAP Business Network Supply Chain Collaboration, with data federation, is scheduled to be available in Europe and KSA by the end of the fourth quarter of 2025.

The road ahead

As we continue to roll out these new capabilities throughout 2025, I’m more convinced than ever of SAP’s commitment to ongoing innovation to drive value for our customers. In a world where global uncertainties, risks, and disruptions require a delicate balancing act between adaptability and productivity, SAP Business Suite for supply chain management stands out. It leverages intelligence and all relevant internal and external data to provide the insights needed to make the right decisions, enabling business to adapt and thrive.

Our vision is clear: a future where supply chains are not just reactive systems but proactive, intelligent networks that can anticipate disruptions, optimize operations, and drive business growth.

I’m excited about the journey ahead and look forward to seeing how these innovations will transform businesses across industries.

For those who couldn’t join us at SAP Sapphire, I encourage you to join us at SAP SCM Connect in October, where we’ll dive deeper into these innovations and showcase even more exciting developments in our innovation road map.

Dominik Metzger is president and chief product officer of SAP Supply Chain Management.

22 May

BUSINESS NEWS

SAP Tells Companies Facing Big Challenges: We Are on Your Side

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SAP executives, led by CEO Christian Klein, told IT and business leaders attending this year’s SAP Sapphire event that by tapping into SAP’s “flywheel” combination of the broadest suite of enterprise apps, context-aware data, and world-class Business AI, they can conquer uncertainty.

In a kickoff keynote at the Orlando event, they unveiled a raft of new AI tools, business apps, and partnerships designed to help customers overcome these challenges, transform their operations, and “bring out your best.”

Uncertainty

“All of us face one problem – every company, no matter which industry or geography. And that problem is uncertainty,” said Klein. “Uncertainty about trade disruption, about new regulatory requirements, and about how AI will transform my business and impact my workforce.”

SAP can’t take away macroeconomic uncertainty, he said, “But you have my commitment that we will help your business become more resilient and more resilient – especially in times like these. We will help you bring out your best.”

22 May

BUSINESS NEWS

Shape the Future of Intelligent Applications with SAP Business Data Cloud

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The next era of business will be defined by how well organizations turn intelligence into action at scale.

We’re witnessing the rise of a new wave of intelligent applications reshaping how organizations operate, embedding real-time data and critical operational context with AI models to enable swift and thoughtful decisions. Unlike traditional software that is governed by rigid business rules, these modern applications can learn and adapt to rapidly evolving customer and market demands — detecting changes to optimize processes, anticipate needs, and collaborate with both human and artificial “thinkers” to create competitive advantage for an organization.

Yet, we stand at the cusp of a bolder wave of innovation, one that unfortunately only the discerning few organizations may fully harness. Despite the vast potential of AI and cloud technologies, their true impact hinges on using these innovations with the secure and semantically rich data that is vastly available within an organization.

Transform outcomes with intelligent applications

This year at SAP Sapphire, we unveiled a significant expansion of SAP Business Data Cloud to deliver on the promise of intelligent applications: prebuilt, composable applications that seamlessly integrate trusted data products, AI capabilities, and business simulations to serve the needs of every business leader.

These intelligent applications are not just analytics tools; they transcend traditional analytics by automating and orchestrating work across both analytical and transactional workflows, enabling customers to make decisions and execute actions within SAP Business Data Cloud.

Today, we are introducing new intelligent application capabilities in SAP Business Data Cloud, starting with People Intelligence, an offering grounded in workforce composition, skills, and compensation data products. Built on data from SAP SuccessFactors software, People Intelligence provides HR and business leaders with AI-driven recommendations to optimize talent decisions, drive engagement, and ensure compliance. It features capabilities such as workforce composition insights, compensation insights, and skill insights, all available in the second half of 2025.

Additional intelligent application capabilities in SAP Business Data Cloud that are entering technology preview include:

Cloud ERP Intelligence: Empowers leaders with transformative insights, business simulations, and AI capabilities to manage uncertainty, drive profitability, and meet sustainability goals. These capabilities include new data products from key business processes such as manufacturing (production execution, resource optimization, etc.), supply chain (inventory, deliveries. etc.), and contract accounting (payments, billing, etc.).
Customer Intelligence: Guide sales, service, marketing, and commerce teams with a 360-degree customer view to anticipate needs, improve targeting, and build a comprehensive customer profile.
Finance Intelligence: Provides CFOs and finance teams with real-time forecasting and planning, connected data across systems, and AI-powered anomaly detection.
Spend Intelligence: Delivers procurement and operations leaders real-time spend visibility to minimize supplier risk, flag spend outliers, and reduce costs.

Each intelligent application in SAP Business Data Cloud is underpinned by curated, governed data products, sets of structured business data and metadata designed to accelerate use cases and reduce data integration overhead. And with SAP Databricks natively available in SAP Business Data Cloud, users can leverage SAP data products with existing lakehouses with a zero-copy approach.

As part of these technology previews, we are also announcing the delivery of hundreds of new data products throughout 2025 across all SAP Business Suite domains — from inventory optimization and delivery analysis to sustainability and compliance data products. The first wave includes new environmental, health, and safety (EHS) and product compliance datasets, with sustainability footprint data to follow later in the year.

Amplify the value of AI with your most powerful data

In addition, SAP Business Data Cloud is expanding its knowledge graph capabilities. Originally launched within SAP Datasphere, the knowledge graph can now ingest and map metadata across SAP and external sources, and seamlessly consume models published in SAP Knowledge Graph on SAP BTP. This creates a living model of how business data is structured and connected, providing a semantic backbone for AI to operate with higher precision.

Paired with Joule in SAP Business Data Cloud, now generally available, users can engage with complex business data as naturally as they think, without the constraints of traditional technology. Joule unlocks the full richness of enterprise information, empowering people across the organization to navigate, reason, and act with intelligence grounded in real business context.

Open data ecosystem: Expanding intelligence beyond SAP

We are also making SAP Business Data Cloud more accessible to power the next generation of intelligent, multi-cloud applications.

Starting in the second quarter, SAP Business Data Cloud is available on AWS, with Google Cloud and Microsoft Azure expected to follow in the second half of 2025. This makes SAP’s data foundation more accessible and deployable within multi-cloud strategies, giving customers the flexibility to run intelligent workloads wherever they operate.

At the same time, SAP is actively collaborating with leading partners to build the next wave of intelligent applications.

Accenture will release six intelligent applications addressing key challenges in supply chain, talent, finance, and procurement (GA timeline pending).
Adobe and SAP are co-developing an application that fuses Adobe’s marketing data with SAP’s financial and supply chain data, enabling real-time alignment between demand signals and operational planning, expected in late 2025.
Palantir and SAP are partnering to facilitate joint customers’ cloud migration journey and modernization programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. SAP Business Data Cloud and Palantir Foundry and AIP will transform data silos into a trusted data foundation that enables human + AI teaming in the real world. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions.
Thomson Reuters will develop an intelligent application to help customers navigate the fast-moving challenges in the current global trade and tariffs environment, planned for end of 2025.
Joint Collibra and SAP Business Data Cloud customers can now run up to 10x more active data quality jobs in Collibra Data Quality & Observability when run on SAP BDC data, at no additional cost. This limited time offer helps accelerate decision-making, strengthen compliance, and improve AI readiness, and is available until May 30, 2026.

The scope of partner collaboration also extends to data enrichment use cases. A new partnership with Moody’s will let our joint customers blend SAP’s accounts receivable data with Moody’s risk datasets to enhance cash flow forecasting, prioritize collections, and reduce exposure to bad debt. This solution is scheduled for general availability in the fourth quarter of 2025.

We’re excited to partner with our customers and ecosystem to unlock a new generation of intelligent applications in SAP Business Data Cloud, where trusted data, AI, and business context come together to drive meaningful change. The future of modern business will belong to those who turn intelligence into action.

Get started

Sign up for the technology preview
Register for our upcoming webinar featuring the latest on data products and intelligent applications in SAP Business Data Cloud
Learn more about SAP Business Data Cloud

Irfan Khan is president and chief product officer of Data and Analytics at SAP.

22 May

BUSINESS NEWS

Simplifying Success: Unveiling SAP’s Upcoming Services and Support Engagement Model

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When we created the Customer Services & Delivery Board area just over a year ago, there was a clear intention to simplify engagement with customers to drive the most value out of our cloud innovations.

Our robust services strategy was developed to serve as a basis for success, driving faster time to value and increased business outcomes.

We made early strides by introducing the Enterprise Architect role, a qualified partner to ensure the RISE with SAP Methodology is in place to guide customers on their journey to the cloud. Already as a result, we are seeing better engagement and increased adoption rates.

Today, we continue these efforts by announcing a major evolution of our SAP Services and Support portfolio. In early 2026, we will make our simplified, tiered engagement model generally available.

Comprised of three distinct success plans that build upon each other, this model will align cloud operations, customer support, and premium engagement to make it easier to adopt SAP solutions and innovate with the transparency, speed, and flexibility the market demands. The new model will also provide more predictable total cost of ownership (TCO) and return on investment (ROI).

With this new engagement framework, businesses can choose from one of three plans, with AI tooling embedded in each plan along the entire project cycle:

Foundational success plan: This plan supports in-house teams by helping to onboard and run solutions smoothly, maintain business continuity, and drive ongoing value. It is comprised of curated content and learning journeys for effective customer self-service. It also features application lifecycle management solutions and preventative mission-critical support. This plan includes and expands on our well-known SAP Enterprise Support offering and is provided with every SAP cloud solution. With the foundational plan, SAP turns on Joule for a customer’s business and supports the team ramp-up with learning journeys for SAP Business AI.

Advanced success plan: This plan strengthens teams with specialized expertise that helps to continually unlock the full value of a customer’s SAP investment. It provides proactive guidance to identify improvement opportunities and adopt software innovations. It builds on the foundational plan to maximize solution value and accelerate transformation. With the advanced plan, SAP helps the customer build a plan and activate embedded AI use cases and provides ongoing product guidance and optimization advice.

Max success plan: This plan offers strategic partnership for organizations pursuing innovation, competitive advantage, or complex transformation. It includes all the advanced plan features plus tailored engagement and end-to-end guidance from dedicated experts. This plan builds on the previous two and offers strategic partnership for organizations pursuing innovation, competitive advantage, or complex transformation. With the max plan, SAP helps the customer define a holistic AI strategy; create the necessary data and architecture roadmap; and build prototypes for customer-specific AI use cases. This plan provides the maximum opportunity for excellence and highest level of SLA.

These plans complement the services that many SAP customers already receive from their systems integrators.

With these plans, we deliver on our promise to make our engagement with customers simpler and to bring the engagement closer, working together to deliver more business outcomes and leveraging the full potential of AI.

The power of the future lies in our customers’ hands — we’re honored to serve and support them.

Thomas Saueressig is a member of the Executive Board of SAP SE.

21 May

BUSINESS NEWS

Harnessing the Power of Data with SAP Business Data Cloud and Google BigQuery

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SAP and Google Cloud have a long history of empowering global enterprises to transform critical business data into powerful insights that optimize operations across finance, supply chains, and more.

In 2023, Google Cloud and SAP established a strategic partnership, which continues to deliver significant value for enterprises seeking to maximize insights from their data. Building upon that foundation, the partnership is now evolving to focus on SAP Business Data Cloud, a fully managed SaaS solution that unifies and governs all SAP data and seamlessly connects with third-party data.

By connecting BigQuery, Google’s autonomous data to AI platform with agentic capabilities powered by Gemini, and SAP Business Data Cloud, Google Cloud and SAP aim to help enterprises of all sizes gain insights across their enterprise data landscape and unlock new generative AI capabilities.

Strong analytics partnership foundation

SAP and Google Cloud have enabled integration between SAP Datasphere and BigQuery, which remains a cornerstone of the evolution of the partnership with SAP Business Data Cloud. The collaboration aims to help customers access BigQuery data in SAP Business Data Cloud and vice versa. Expanding the two-way data federation capabilities first pioneered with SAP Datasphere will enable customers to join diverse datasets and obtain deep comprehensive insights without building and managing complex ETL pipelines.

Our objective is to enable all enterprises to streamline data integration and data science, enhance their analytical workflows, and accelerate their transformation into an AI-driven enterprise. By using the combined strengths of Google Cloud and SAP, customers can gain faster, more accurate, and actionable insights, augmented by intelligent automation and novel content generation.

Innovating with data unified across SAP Business Data Cloud and BigQuery

A cornerstone of this collaboration is seamless connectivity between SAP data solutions and Google Cloud’s powerful data platform. With the existing integration of SAP Business Data Cloud and BigQuery, customers can facilitate business analysis across their entire data estates, providing enterprises the ability to unify SAP and non-SAP data to create powerful insights and innovate faster with generative AI.

Key features include:

Seamless data federation: Directly integrate enterprise data warehouse data in BigQuery with SAP data in SAP Datasphere. Federation from SAP Datasphere to BigQuery is in preview, enabling similar integration into broader data strategies.
Efficient bi-directional replication: Smoothly replicate data between SAP systems and BigQuery using replication flows from SAP, enhancing performance and mitigating query bottlenecks.

SAP Business Data Cloud is planned to be available in three Google Cloud regions in Q2 2025, including India, Frankfurt, and Iowa, with more to follow over the coming year

Success stories: Realizing value today

Joint Google Cloud and SAP customers are already benefiting from the seamless integration between SAP Datasphere and BigQuery.

Power International, a major consumer electronics company, leveraged the integrated solutions to help modernize its sales reporting process. Using SAP Datasphere, BigQuery, and Dataform for sales pipeline automation, the company built a real-time sales reporting and analytical solution, which replaced static PDF reports. Power International now enjoys deeper, dynamic, and more actionable business insights, available on demand, which in turn drive improvements in sales performance.

Driving future integration and innovation

Building on the existing partnership between SAP and Google Cloud and extending our collaboration in the context of SAP Business Data Cloud will allow us to enrich analytics and AI capabilities for our joint customers. This approach will allow customers to tap into the comprehensive suite of SAP data solutions and integrate with the extensive data sets in BigQuery whether they are private, shared, or public.

Customers can also complement the AI capabilities available in SAP Business Data Cloud with AI applications built on Google Cloud, powered by Google’s industry-leading Gemini model and third-party AI models available in Vertex AI. This initiative aims to provide pre-packaged, intelligent data products that accelerate time to value for common business scenarios, leveraging the strengths of both platforms.

To learn more about the SAP and Google Cloud partnership, visit booth 301 at SAP Sapphire Orlando, taking place May 19-21, 2025.

Irfan Khan is president and chief product officer of Data and Analytics at SAP.
Andi Gutmans is vice president and general manager of Data Cloud at Google Cloud.

21 May

BUSINESS NEWS

SAP Reimagines How Enterprises Run With Business AI

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AI Innovations Aim to Boost Business Productivity by up to 30 Percent;
Partnerships with Perplexity and Palantir Bring out Customers’ Best

ORLANDO — At its annual SAP Sapphire conference, SAP SE (NYSE: SAP) unveiled innovations and partnerships that put the power of Business AI in every user’s hands, revolutionizing the way work gets done.

From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, SAP heralds a new era that democratizes access to Business AI and can drive productivity gains of up to 30 percent.

“SAP combines the world’s most powerful suite of business applications with uniquely rich data and the latest AI innovations to create a flywheel of customer value,” said SAP CEO Christian Klein. “With the expansion of Joule, our partnerships with leading AI pioneers, and advancements in SAP Business Data Cloud, we’re delivering on the promise of Business AI as we drive digital transformations that help customers thrive in an increasingly unpredictable world.”

AI that boosts productivity

SAP’s generative AI assistant Joule can be everywhere you work, delivering personalized answers on everything you need to be more productive.

Joule can accompany business users throughout their day, in and out of the SAP application universe, to find data, surface real-time insights and streamline workflows. Joule’s new ubiquity includes an action bar powered by WalkMe that studies user behavior across applications, turning the assistant into an always-available, proactive AI that can anticipate users’ needs before they arise — always adhering to SAP’s strict ethical AI guidelines.

A collaboration with Perplexity, an AI-powered answer engine company, enhances Joule’s ability to draw on structured and unstructured data to solve complex business problems. Powered by Perplexity and the SAP Knowledge Graph, Joule now instantly answers questions with structured, visual answers — such as charts and graphs — grounded in real-time business data within SAP workflows. For example, a user could ask the tool how recent external events might impact their business and get a forecast based on both current events and the company’s own business data.

SAP also unveiled an expanded library of Joule Agents that reimagine business processes and workflows from the ground up. Fueled by the world’s most powerful real-time business data and orchestrated by Joule, these AI agents work across systems and lines of business to anticipate, adapt and act autonomously so organizations can stay agile in a rapidly changing world. Partnering with industry leaders, SAP offers an ecosystem of interoperable agents that can execute end-to-end processes. The new agents span customer experience, supply chain management, spend management, finance, and human capital management.

Finally, SAP introduced an operating system for AI development that transforms how enterprises build, deploy and scale AI solutions. AI Foundation gives developers a single entry point for building, extending and running custom AI solutions at scale, making it the first real operating system for Business AI. A new prompt optimizer, designed collaboratively with the frontier AI lab Not Diamond, also helps developers create more effective AI prompts quickly, reducing work on complex use cases from days to minutes.

Data that drives smarter decisions

SAP also introduced new intelligent applications in SAP Business Data Cloud, each built for a specific line of business. These applications can continuously learn, simulate outcomes and guide actions using business-critical data, detecting changes to optimize processes, anticipate needs, and collaborate with both human and artificial thinkers to drive meaningful impact. The People Intelligence application, for instance, optimizes team performance by transforming people and skills data into workforce insights and AI-driven recommendations.

Additionally, SAP and Palantir are partnering to facilitate joint customers’ cloud migration journey and modernization programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions.

Applications that accelerate cloud adoption

The company also announced SAP Business Suite packages, which are designed for customers to simplify the adoption of SAP cloud solutions that address their specific business challenges. SAP Build is embedded in these packages, so organizations can customize applications to meet their unique needs.

Finally, SAP unveiled a new solution that helps customers transition to the cloud faster. With Joule as the entry point and drawing on insights from SAP solutions including SAP Signavio and SAP LeanIX, the solution delivers personalized guidance and actionable recommendations tailored to an organization’s transformation objectives and can help deliver up to 35 percent faster time to value.

Learn more in the 2025 SAP Sapphire Innovation Guide.

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About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

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21 May

BUSINESS NEWS

Innovation Guide: Delivering on the Promise of Business AI

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Innovations boost business productivity while partnerships bring out our customers’ best

21 May

BUSINESS NEWS

Accenture and SAP Join Forces to Help Companies Enable Connected Intelligence Across the Enterprise to Drive Speed and Agility in the AI Era

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SAP Business Suite enables industry-leading enterprise functions and connected intelligence with AI-driven insights
Packaged service offerings from Accenture are rightsized for speed and ease to help customers quickly grow and secure their businesses

NEW YORK and ORLANDO — Through a strategic expansion of their longstanding partnership, Accenture (NYSE: ACN) and SAP SE (NYSE: SAP) have launched ADVANCE.

For the first time, the two companies have worked together to create a pathway to the cloud for organizations pursuing high growth with annual revenue of up to US$5 billion to help create more connected, intelligent and responsive enterprises.

Drawing on more than four decades of learnings from working with the world’s largest organizations, Accenture and SAP are applying their expertise and breakthrough innovations to help fast-track business transformation with streamlined finance, procurement, supply chain and workforce management, delivered through preconfigured services. The ADVANCE offerings leverage the power of SAP Business Suite — which brings together business applications, data and AI capabilities — combined with Accenture’s industry, innovation, implementation, delivery and operations expertise to provide connected experiences across the enterprise while building resilience and enabling sustainable, top-line growth.

Available in ready-to-consume, rightsized packages, the solutions leverage AI to help companies modernize faster, in as few as six to twelve months, while providing contextual data insights and achieving predictable outcomes. Tailored by industry and function, they provide a smooth service experience, from contracting to continuous innovation.

“This expansion of our longstanding partnership with SAP will tailor leading technologies, industry insights and innovation to meet the specific demands of high-growth companies to help them reinvent, thrive and grow,” said Julie Sweet, chair and CEO, Accenture. “By bringing together the very best of Accenture and SAP, ADVANCE can help growing companies gain the speed, agility and resilience they need to meet the challenges and seize the opportunities of today’s dynamic business environment.”

“To drive real transformation, companies need technology and services that help them move faster, operate more efficiently and scale with confidence,” said Christian Klein, CEO of SAP SE. “ADVANCE brings the full strength of SAP Business Suite with Accenture’s business transformation services to a new generation of businesses, helping them grow quickly and respond with agility to new opportunities and challenges.”

To support the unique needs of this customer segment, Accenture will invest in a dedicated practice of go-to-market and SAP-certified SaaS professionals, who will collaborate closely with SAP product specialists to deliver these packages. The purpose-built packages are focused on the following principles:

Simple: Streamlined systems and process complexity. Preconfigured industry processes and best practices improve workflows and lower costs.
Secure: Reliable and secure business operations with strong encryption, access controls and centralized data management to help improve integrity and compliance.
Fast: Rightsized solutions with transparent pricing can be implemented quickly, achieving business outcomes in months. Industry-tailored accelerators speed time to value and measurable business outcomes, from simplifying financial complexities to supply chain planning.
Future-ready: Respond to changing market conditions faster, while leveraging continuous innovations, including AI agents. Enhance decision-making with data and AI for better customer experience and resilience.

Additional SAP Business Suite offerings and Accenture services are also available, including change readiness, business process management, cybersecurity, AI agents and more.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 801,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at accenture.com.

About SAP

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