SAP Empowers AI Developers to Build What Matters and Turn Intent into Autonomous Execution


International Space Station’s use of tabular AI and expanded partnerships demonstrate the art of the possible with SAP AI


BERLIN — SAP SE (NYSE: SAP) today announced a series of AI innovations at its annual SAP TechEd conference that expands its portfolio for developers.

SAP TechEd in 2026: The Autonomous Enterprise Becomes a Reality

The enhancements to the Joule Studio and Joule Work solutions and SAP Business AI Platform, including the latest tabular foundation model from SAP, offer new tools to build and extend AI agents, a richer data and business context for those agents to reason with, and strengthened governance controls to run them responsibly across the enterprise.

SAP Business AI Platform gives organizations one place to build, contextualize and govern AI across SAP and third-party environments. With Joule Studio, business users and developers can use no-code and pro-code tools to build and extend agents, choosing from more than 70 AI models. Customers in the Joule Studio early adopter program also can design and run n8n workflows in Joule Studio, with broader availability to follow. The SAP Business Data Cloud and SAP Knowledge Graph solutions ground those agents in trusted business data and context, helping organizations select the right model for each use case and better manage AI value and consumption. Importantly, SAP customers’ data remains their data. SAP does not share customer data with anyone to train or improve large language models.

“SAP TechEd has always been where builders shape what comes next,” said Philipp Herzig, CTO of SAP SE. “This year, we are showing how we are moving from AI learning your business to running it. Joule Work is where you put your intent and get work done, in one experience across the entire SAP landscape and beyond. That is the shift we are delivering at scale. Everything underneath runs on SAP Business AI Platform, delivering faster time to value through out-of-the-box business understanding, higher accuracy, enterprise-readiness that is secure, governed and compliant from the first deployment, and a unique context layer built on over 50 years of process and industry expertise, encoded into every agent action. This is AI built where real work happens.”

Joule Work and Joule Studio Make the Autonomous Enterprise Real

New capabilities for Joule Work will help make AI agents more effective at handling complex business processes via open protocols including Agent2Agent (A2A) and Model Context Protocol (MCP). These innovations advance Joule Work to better understand context, make decisions and execute multistep business workflows across enterprise systems and business domains:

  • New agentic thinking capabilities that plan and orchestrate the steps assistants and agents need to reliably complete complex, multistep business workflows across SAP landscapes.
  • New capabilities in SAP Knowledge Graph will incorporate data from additional SAP and non-SAP sources that are unique to each customer. Users can query and explore their customized data in natural language and get accurate answers grounded in their own information.
  • Advancements in interoperability allow third-party agents to securely invoke Joule Agents through a governed agent gateway. This enforced access control enables agents from different providers to collaborate across business workflows without sacrificing governance or control.
  • New SAP Enterprise AI Gateway solution will extend governance to AI interactions, offering a centralized way to manage AI traffic across the enterprise that will consolidate authentication, policy enforcement, routing, monitoring, usage tracking and auditing.
  • New Joule Assistant and SAP AI Agent Hub expand governance capabilities, and a new AI Governance Assistant helps customers meet compliance requirements for the EU AI Act. These are designed to address critical barriers to scaling enterprise AI: keeping AI systems classified, compliant and operating within defined organizational guardrails and context.

SAP also announced that Joule Studio has new observability and administrative controls to give developers and administrators visibility into agent behavior, model usage and spend. Joule Studio is SAP’s AI-first development environment that is accessible through Joule Work for building and extending enterprise agents. Joule Studio will run a time-bound promotion for select customers, where deploying and running custom agents on the SAP-managed Joule Studio runtime will remain free through December 2026. The design-time tooling for building and testing agents and n8n workflows with AI-assisted development will remain free under fair-use limits.

SAP Business Data Cloud as the Grounding Engine of the Autonomous Enterprise

SAP Business Data Cloud Ontology Manager in SAP Business Data Cloud (SAP BDC) will provide an AI-native authoring experience for building ontologies across SAP and third-party data. By helping AI understand how data from different teams, systems and applications relate to one another, AI agents can more accurately reason and make decisions across the enterprise. The solutions complement SAP Knowledge Graph, which provides rich business context for SAP data.

Additionally, SAP is expanding its lakehouse capabilities with Dremio, adding native support for Apache Iceberg and Apache Polaris plus a high-performance, federated query engine that will enable unified data access without moving or copying the data. SAP expands its partnership with Databricks, bringing the full scope and latest innovations of data engineering and enterprise AI capabilities into SAP Business Data Cloud as SAP Databricks. Core innovations such as Lakeflow, Agent Bricks, Unity Gateway, and Lakebase will help customers to simplify data management and provide a strong data foundation for their AI journey. With a deeper integration to SAP Business Data Cloud, a new SAP Application Data Foundation, as well as an integration between Joule and Genie, SAP and Databricks are helping customers establish an enterprise-wide lakehouse as the foundation for the Autonomous Enterprise and Joule Work.

The SAP Reltio solution, recently announced at SAP Connect, will bring multidomain master data management to SAP BDC. It unifies and enriches customer, supplier and product records across SAP and non-SAP systems into trusted, reusable data products that can power applications and AI agents.

Tabular Foundation Model Trusted for Business, Validated in Space

SAP announced its latest tabular AI model, SAP-RPT-2.0, which will expand beyond classification and regression to support anomaly and outlier detection, and richer AI-powered analysis through embeddings. These native, multi-table capabilities will further reduce manual engineering while delivering faster, deeper insights from structured data. In addition, a new SAP-RPT-TS model will help customers predict values across time-indexed business metrics for key forecasting use cases using the SAP Integrated Business Planning solution without requiring custom machine learning.

In partnership with HPE, SAP also announced the deployment of SAP-RPT on the HPE Spaceborne Computer-2 aboard the International Space Station (ISS), one of the most significant edge-compute validations of any enterprise AI model to date. SAP-RPT is planned to run directly onboard the ISS to support anomaly triage, predict issues before failures escalate, reconstruct missing sensor values from historical data, and generate explainable mission-health reports for astronauts and ground teams — all without requiring data to be sent back to Earth for analysis.

“The same trusted SAP-RPT model that powers global supply chains also can work in space,” said Herzig. “SAP’s deep-rooted, proven expertise has led to the International Space Station’s use of our tabular foundation model to predict potential mission-critical failures in orbit. With SAP-RPT and TabPFN from Prior Labs, we bring the unique capabilities of tabular AI into the enterprise and across every frontier.”

Out-of-the-Box Assistants and Agents Define Our Advantage

For five decades, SAP has built the systems of record that run your business. We will deliver, out of the box, a suite of assistants and agents across five horizontal domains all running on SAP Business AI Platform — with industry specialization — that provides a baseline for systems of intelligence and systems of action.

Ecosystem Partners Help Expand Platform Capabilities

The global SAP partner ecosystem brings new capabilities to the ongoing operation and extension of solutions on SAP Business AI Platform, helping customers advance toward the Autonomous Enterprise. At SAP TechEd, the following partner announcements were highlighted:    

A collaboration with Intel closes the loop between enterprise workflows and autonomous robots, bridging informational technology and operational technology through physical AI.

In addition, new SAP solution extensions with Docusign, Parloa and Redwood extend autonomous capabilities for customers, helping them run their core processes end to end, without handoffs between systems.

Beyond technology, SAP is empowering its strong developer community with new enablement and engagement with tens of thousands joining for Devtoberfest leading up to SAP TechEd, new reference architectures, tutorials and hands-on opportunities attendees can try onsite at the event and at home.

To learn more about today’s announcements visit our SAP TechEd Innovation News Guide.

Visit the SAP News Center. Get SAP news via LinkedIn and Bluesky.

SAP TechEd: Read the latest news, stories and coverage from the event

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE: SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

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Innovation News Guide: The Autonomous Enterprise Becomes a Reality

Developers are being equipped to build, connect and govern enterprise AI, from intent to trusted execution.

From Orbit to Enterprise: The Next Tabular AI Frontier for SAP and HPE

Today, SAP announced the planned deployment of SAP-RPT, our tabular AI foundation model, on HPE Spaceborne Computer-2 aboard the International Space Station (ISS), one of the most significant edge-compute validations of an enterprise AI model to date. 

SAP TechEd in 2026: The Autonomous Enterprise Becomes a Reality

Space is unforgiving. Vacuum, radiation, orbital debris, and solar storms can produce mission-critical crises at any moment. Adding to the complexity, onboard sensors and mission system telemetry produce too much time-sensitive data to be routed back to Earth for analysis. Latency has to be reduced to ensure the safety of the spacecraft. 

Enter SAP’s tabular AI foundation model, SAP-RPT, which makes predictions directly from structured data—even with some data missing—and without requiring the usual model training or fine-tuning. Running directly onboard the ISS on HPE Spaceborne Computer-2, it supports anomaly triage in real-time telemetry data, predicts issues before failures escalate, reconstructs missing sensor values based on historical data, and generates explainable mission-health reports for astronauts and ground teams.

“This is proof that tabular AI on SAP works at the edge of possibility,” said Mayank Shrivastava, vice president of Generative AI and Foundation Models at SAP SE. “Space is the ultimate stress test for AI. If a foundation model can predict mission-critical failures in orbit, under radiation, energy, and connectivity constraints, imagine what it can do for a global enterprise. This is the same model that will predict supplier risk, cash flow anomalies, and equipment failures across your enterprise. What works in orbit works in your supply chain.” 

Imagine this: in orbit, data arrives in fragments, connectivity comes and goes, and you cannot send a technician when something starts to fail. You have to anticipate problems with a variety of signals. Enterprises face the same challenge on the ground: a supplier whose deliveries are quietly slipping, a payment pattern that’s drifting, a compressor that’s running hot. Predictive models that are able to spot early warning signs in a satellite are also built to find those same signals in your business data, so you can act before small problems become critical ones.

How SAP strengthens business functions with models for structured data 

SAP-RPT is part of SAP’s portfolio of tabular foundation models, or TFMs, that includes the TabPFN model by Prior Labs, and SAP AI Core, which orchestrates, manages, and governs TFMs, predictions, and workflows. Large language models (LLMs) excel at language and reasoning, but TFMs are built for the structured tabular data that underpin real-world operations, such as the sensor-driven data used in this project.  

SAP-RPT is about 50,000 times more energy-efficient than state-of-the-art LLMs. This is especially important in space, where every watt is constrained. SAP-RPT is also highly adaptable. It requires no pre-training as conditions evolve. 

Outcomes that will be delivered onboard include real-time predictions for computer and mission health status, an overall mission risk score, an assessment of whether manual intervention is needed, human-readable explanations of AI-driven findings, and ad hoc reports for crew and ground teams. 

“HPE Spaceborne Computer-2 continually demonstrates the advantages of having a high-performance compute solution aboard the ISS, supporting advanced technologies and on-going research in space” said Scott Wiest, Vice President and Global Sales Chief Technologist, HPE Fellow. “Deploying SAP’s tabular AI on HPE Spaceborne Computer-2 shows what’s possible with real-time detection and prediction using AI in the ultimate edge environment.” 

From orbit to enterprise 

The deployment of SAP-RPT on HPE’s Spaceborne Computer-2 on the ISS, by early 2027, will show how it strengthens business functions on earth. The constraints of space, including extreme energy limits, intermittent connectivity, radiation interference, and zero tolerance for failure are relevant to challenging use cases on earth. These include disaster relief operations, agriculture in remote areas, distributed manufacturing, and spread-out supply chains.  

Every insight aboard the ISS accelerates SAP’s road map for enterprise edge AI and key use cases that leverage structured data for the most important analytical and operational processes, even in the most challenging settings.  

Looking ahead, the mission lays the groundwork to support space-based data centers, deep space exploration, and other collaborations on space missions. Our long-term vision for space-based compute infrastructure is anchored in proven, efficient, and accurate AI. 

Explore how to deliver tabular AI on SAP, learn more about the specialized capabilities behind it, and try the SAP-RPT AI model with your own data on the Tabular AI area of sap.com. 


Brenda Bown is chief marketing officer for SAP Business AI Platform and Joule at SAP.

SAP TechEd: Read the latest news, stories, and coverage from the event

SAP Unveils Physical AI and Extends the Autonomous Enterprise into the Real World

Most physical AI helps machines act. Physical AI by SAP helps businesses act. By linking robots and physical systems directly to the enterprise processes that run your organization, SAP turns physical execution into a governed, auditable extension of your business, extending the Autonomous Enterprise into the real world.

SAP TechEd in 2026: The Autonomous Enterprise Becomes a Reality

AI has gone from insight to action and now, with physical AI, it comes into the physical world.

Enterprises have made substantial investments in both AI and physical AI. AI helps business systems deliver remarkable insights and recommendations on financials, inventory, and supply chains. Physical AI creates value every day with physical systems—such as industrial robots, humanoids, sensors, or robot dogs—deployed across production lines, warehouses, field service teams, and logistics networks.

As automation, robotics, and sensing technologies have matured across industries, the volume and richness of the physical signals coming from physical execution has grown substantially; physical operations today generate continuous intelligence about factors such as asset health, task completion, quality, throughput, and exceptions.

Today, however, there is a gap between what the business knows and the intelligence generated by physical operations on the ground. This gap is one of the most common sources of operational friction across industries. It contributes to delayed responses, ill-informed decisions, and physical operations that never enter the business record. As a result, revenue and margins decrease while risk exposure increases.

From enterprise intelligence to physical action

This year at SAP TechEd, SAP revealed how our physical AI removes this operational friction: the system that runs your business is the same system that controls your physical operations.

The enterprise knowledge in your business system triggers the physical actions; physical signals arrive with the business context already attached; physical operations in the field flow back into SAP as structured data intelligence. Every physical action leaves a traceable, auditable record tied to the relevant business process.

The full context of your business is behind every physical action; verified outcomes are brought back into SAP in a secure and governed way for follow-up actions.

When the system that runs your business is also the system that governs how, when, and why physical tasks are executed, the result is a fundamentally different kind of operational capability. For enterprises already running SAP, this means physical execution inherits the intelligence, context, and governance already in place.

This is how physical AI by SAP transcends automation and extends the Autonomous Enterprise into the real world.

“Foxconn’s vision for intelligent manufacturing requires physical systems that understand business context, not just motion commands,” said Dr. Wang, head of Physical AI at Foxconn. “With physical AI by SAP, warehouse tasks from SAP Extended Warehouse Management directly orchestrate our humanoid robots and autonomous transport systems. Asset inspections triggered by maintenance plans flow to our robotic platforms and return verified outcomes back to SAP. This closed loop between enterprise systems and physical execution is what sets this collaboration apart: the robot knows why it acts, and the business system knows what happened.”

How physical AI by SAP capabilities are designed to transcend automation

1. Business-driven physical action

Physical AI is built to ground every physical execution in the business context: order priorities, safety rules, inventory status, and compliance constraints. Every action has a clear reason tied to business outcomes, and the business system remains in control of what gets executed, when, and why. The result is physical execution that is intelligent from the start, not just automated.

2. Physical evidence into digital workflows

Every physical task creates a complete audit trail and physical observations flow back into SAP automatically, transforming field outcomes into business insights rather than isolated records in a separate system. Physical world events become inputs to the decisions and processes that follow.

3. Enterprise-governed execution

Built on the SAP Business AI Platform, physical AI capabilities are designed to provide traceability, auditability, and human-in-the-loop control as first principles. Physical world data flows into SAP Business Data Cloud as new structured data products, enriching planning, predictions, and operational strategy over time.

4. Vendor and hardware agnostic

Working across device platforms, physical systems, and AI models of the customer’s choosing, customers retain freedom over their physical layer. SAP provides the business context, orchestration, and governance. Partners provide the physical execution.

Physical AI at work with customers and partners

Arçelik-LG: physical AI executes and records inbound storage tasks

Arçelik-LG is a joint venture between Turkish durable consumer, Arçelik and South Korea’s LG Electronics, manufacturing air conditioners. Physical AI by SAP enables a humanoid robot to execute and record inbound storage tasks. This has addressed the costly and persistent issue of incorrect storage placements in inbound logistics with potential savings of millions of euros.

Intel: physical AI in autonomous warehouse operations

Intel is one of the world’s largest semiconductor manufacturers, operating a vast global warehousing and logistics network and serves as both a  proof-of-concept environment and a technology collaborator. By integrating SAP’s enterprise workflows and warehouse processes with Intel-powered edge AI and robotics technologies, warehouse transport tasks generated in SAP are automatically translated into robot missions and executed autonomously in the warehouse.

SAP provides the business context, workflow governance, and process orchestration, ensuring that every physical action aligns enterprise priorities and operational goals. Intel provides the physical AI hardware and software foundation at the edge, delivering the compute AI and real-time robotics capabilities that enable autonomous systems to perceive, decide, and act in dynamic environments. The combined capabilities of SAP and Intel create a closed-loop system; business decisions become physical actions and operational outcomes are continuously fed back into business systems.

In a proof of concept demonstrated at Intel’s Chengdu site in China, material movement is automated end-to-end, reducing both transport distances and repetitive manual handling. Physical AI capabilities from SAP and Intel demonstrate how enterprise decisions can directly drive physical execution in logistics workflows.

  • Associated SAP systems: SAP Extended Warehouse Management
  • Physical AI ecosystem partners: Anu Intelligence

Holcim: industrial asset inspections

Holcim is a Swiss multinational building materials and sustainable construction company, operating in heavy industry. The company has significant infrastructure assets with inspection, maintenance, and safety use cases. Since attending the Embodied AI Jam held in August 2026, Holcim has implemented physical AI capabilities for asset inspections with industrial drones and quadruped dogs.

On-site quadruped dogs inspect conveyor belts in dark, dusty areas and the status of kilns in extreme temperatures. Drones inspect assets in heights difficult for humans to reach. And end-to-end automation starts and finishes in a SAP system. In SAP’s asset management solution, the maintenance plan triggers an action for the industrial drone/quadruped dog; once the action is executed, a maintenance notification is created back into SAP.

Start your physical AI journey today

From warehouse operations to asset maintenance, from safety inspections to keeping your operations compliant, physical AI capabilities from SAP have the potential to transform your business. It connects the intelligence of your enterprise with real-world execution; the SAP system that you trust to run your business is the same system that informs the actions of your physical systems, be it a robot, an industrial drone, or a robodog.

As a part of Industry AI, you can begin your physical AI journey today with warehouse operations and asset inspection use cases or a physical AI use case, tailor-made to your requirements. Contact SAP via email for more information.


Lukasz Ostrowski is global head of Physical AI and Robotics at SAP.

SAP TechEd: Read the latest news, stories, and coverage from the event

AI Release Highlights Q3 2026

This quarter marks a major step in delivering on our promise of the Autonomous Enterprise, with 45,000 cloud customers now using SAP’s AI solutions.

Help people achieve more, respond to change, and uncover new opportunities with AI from SAP

In Q3, we expanded our portfolio of Joule Assistants and introduced dozens of specialized agents that help customers move beyond isolated tasks toward connected, end-to-end execution. The value of AI has always been about what it accomplishes for our customers. Our recent releases help them streamline processes, increase productivity, and build more resilient operations.

Joule is SAP’s portfolio-wide AI engagement layer, combining agentic capabilities with SAP business applications to help organizations become an Autonomous Enterprise. Through Joule Work, the new UI for AI, people describe what they want to achieve, get relevant insights, build app-less spaces personalized to their needs, and take action across connected business systems. When it’s time to execute, Joule Work selects the right Joule Assistant for the job. These assistants act as domain experts, bringing knowledge of roles and processes to the task at hand. They orchestrate specialized Joule Agents to execute tasks, using business context and data, respecting established authorizations, and maintaining audit trails. People set the direction, assistants coordinate agents, and agents carry out work with proper oversight and governance.

For example, billing teams can create invoices, identify anomalies, and resolve posting errors with the Billing Assistant and its agents. Supply chain planners can detect critical shortages earlier, assess trade-offs between service levels and inventory investment, and coordinate responses with the Supply Chain Planning Assistant. Maintenance teams can turn asset signals into coordinated maintenance action, helping address problems before they become larger operational disruptions. People retain oversight and control, while assistants and agents help reduce manual effort.

Customers are already putting these capabilities to work. PwC is using SAP’s Billing Assistant to help identify potential issues earlier, supporting better client outcomes. Novartis has launched a pilot of the Sourcing Assistant to help sourcing professionals focus on strategy, supplier engagement, and value creation.

“Agents bring consistency and speed to work that previously required a lot of manual effort and coordination,” said Christoph Buerki, head of Procurement at Novartis. He expects improvements of 25% faster cycle times and a 35% uplift in FTE productivity.

As organizations adopt more agents, they need a clear view of their AI landscape. SAP AI Agent Hub provides a central inventory of SAP and non-SAP agents, helping teams keep track of and govern their growing agent portfolio. With SAP Signavio agent mining and the Process Consulting Agent, we enable customers to identify their biggest opportunities for agentic AI and execute on them right away. This visibility supports a more coordinated approach to managing AI adoption across the business.

With Joule Studio, accessible through Joule Work, customers can create agents tailored to their business and extend SAP standard agents with their own instructions. Browser-based tools and pro-code development options support different levels of technical expertise, while testing, versioning, and deployment turn ideas into agents that take action. This lets customers extend SAP’s capabilities to meet their business requirements.

Now, let’s dive into recent innovation.

Please note that this article covers only AI offerings released since July 1, 2026.

Joule

Joule Work

Employees can spend less time navigating applications and more time turning information into outcomes with Joule Work, which is available on desktop, in-app, web, and mobile. Joule Work, the new UI for AI, connects local and cloud environments, bringing conversational AI closer to the files, information, and business tools employees use every day. Employees can work with local files and folders in a secure sandbox environment, access current information through integrated web search, and connect to SAP and non-SAP applications using Model Context Protocol (MCP) tools and Agent-to-Agent (a2a) integrations. Custom and corporate skills help streamline repetitive tasks, while local data and connected tools support faster creation of presentations, summaries, and other assets. And where a skill is not enough, the SAP Knowledge Graph kicks in to search the entire space of business objects available to users for deeper transactional and analytical queries. Together, these capabilities reduce manual information analysis and help employees focus on higher-value work.

Dynamic workspaces, which we refer to as spaces, bring together insights, applications, Joule Assistants, and agents to support business workflows. Employees express what they want to accomplish, and Joule Assistants coordinate specialized agents to carry out the work. This effectively initiates the journey into a world where generative UI delivers an ultimate personalized experience to any end user. Joule Studio complements this experience with capabilities to build, deploy, and govern custom agents and workflows.

Early adopter feedback shows how this experience is changing the way employees interact with business information. Reinhausen, a global technology leader in electrical grid technologies, joined the Joule Work desktop early adopter program to support its AI journey. “What once required up to an hour of manual effort across our SAP S/4HANA environment is now accessible in seconds through natural language, fundamentally changing how our teams interact with business data,” said Peter Wied, director of Complexity Management at Reinhausen.

Customers are also using custom assistants to bring expertise closer to employees. Warehouse automation company KNAPP used Joule Studio to build an assistant that helps workers identify and resolve problems without waiting for an expert, reducing issue resolution times by about 90% and time spent on documentation and training by about 80%.

For the 12th Time, SAP Named a Leader in Gartner® Magic Quadrant™ for Digital Commerce Platform

SAP has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Commerce Platforms, making SAP the only vendor recognized as a Leader 12 times since 2014.

Build the foundation for agentic commerce

We believe the 2026 evaluation recognized SAP for strengths in areas that are increasingly important to enterprise commerce: using AI to make commerce more intelligent, supporting complexity at global scale, and connecting commerce with operational data.

For SAP, these areas come to life in how we help customers simplify complex commerce and prepare for what comes next.

Making commerce more intelligent with AI

AI is changing how customers discover products, interact with businesses, and complete purchases. It is also creating opportunities to simplify work for commerce teams.

SAP Commerce Cloud helps bring AI into customer experiences and commerce workflows while maintaining the business controls required for enterprise transactions.

Ericsson provides an example of what this can look like in practice. Generating a customer quote could once take more than two weeks. Today, after digitizing and streamlining its commerce processes with SAP Commerce Cloud, many of those requests can be completed in minutes or even seconds. With that digital foundation in place, Ericsson is now exploring how AI agents could support quote creation while employees remain responsible for oversight and decision-making.

The goal is straightforward: use AI to reduce complexity, make commerce easier for customers, and give employees more time to focus on higher-value work.

Supporting complexity at enterprise scale

For global enterprises, commerce rarely means managing a single storefront or business model. Businesses may need to operate across multiple brands, markets, sites, languages, currencies, channels, and customer types while maintaining consistency and control.

SAP Commerce Cloud helps enterprises manage that complexity and provides the flexibility to evolve as their businesses grow.

Daimler Truck North America demonstrates the value of building that foundation for the long term. Roughly 30,000 users interact with its commerce platform every day, and DTNA reports approximately 40% compound annual growth over the lifetime of the platform. Those results have been built through years of investment in platform modernization, cloud migration, dealer collaboration, and alignment between business and IT.

As businesses expand and customer expectations evolve, having a commerce platform that can grow and adapt with the organization becomes increasingly important.

Connecting commerce with your operations

A great commerce experience depends on what happens behind the storefront.

Customers expect accurate products, prices, inventory, entitlements, and order information when they need it. Businesses need commerce to work with the operational processes and enterprise data behind every interaction.

SAP Commerce Cloud connects commerce with those operations, helping businesses deliver more consistent customer experiences while simplifying execution across the enterprise.

SAP Commerce Cloud, cloud ERP edition, noted in this year’s report as a recent platform release, extends this approach to mid-sized and growing businesses running SAP Cloud ERP. Purpose-built for B2B companies looking to modernize customer engagement without adding complexity, it turns the pricing, availability, order, and invoice data already in their ERP into a direct self-service experience for customers, with faster deployment, lower total cost of ownership, and no middleware required.

That connection is also central to Autonomous Unified Commerce from SAP: connecting customer, commerce, operational, and financial processes on a common data foundation, while embedding AI into business workflows to help organizations execute more efficiently and drive profitable growth.

Looking ahead

AI is creating new ways for customers to discover products, get answers, and complete purchases through AI-powered interfaces and assistants beyond the traditional storefront. Commerce is evolving to support these new channels via the Universal Commerce Protocol (UCP) and Model Context Protocol (MCP).

The real work is getting AI into the daily operations that actually drive revenue, reduce cost, and help businesses serve their customers better. Our focus is to help customers navigate these changes by making complex commerce simpler, supporting growth at enterprise scale, and creating more connected and intelligent ways of working.

We are proud to mark SAP’s 12th recognition as a Leader and grateful to the customers, partners, and SAP teams who continue to move commerce forward.

To learn more and explore the digital commerce platforms market, access a complimentary copy of the 2026 Gartner Magic Quadrant for Digital Commerce Platforms here.


Kollen Glynn is global head of SAP Commerce Cloud for SAP Customer Experience at SAP.

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Gartner, Magic Quadrant for Digital Commerce Platforms, Aditya Vasudevan, Penny Gillespie, Sandy Shen, Jason Daigler, Mike Lowndes, 19 October 2026.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates.
SAP was recognized as SAP Hybris in 2014, 2016 and 2017.

SAP Announces Q3 2026 Results

WALLDORF — SAP SE (NYSE: SAP) today announced its financial results for the third quarter 2026.

At a glance

  • Current cloud backlog of €24.1 billion, up 28% and up 26% at constant currencies
  • Cloud revenue up 26% and up 25% at constant currencies
  • Cloud ERP Suite revenue up 29% and up 28% at constant currencies
  • Total revenue up 13% and up 12% at constant currencies
  • IFRS operating profit up 18%, non-IFRS operating profit up 18%, both at nominal and constant currencies
  • SAP updates its 2026 cloud revenue and cloud and software revenue outlook

Christian Klein, CEO:

“Q3 was an outstanding quarter, with current cloud backlog up 26% at constant currencies. Our Autonomous Enterprise strategy is not just resonating, it is being adopted. Our customers are investing in the technology behind it – from the cloud and data foundation to our Business AI. They see that Joule Work makes the business case for their transformation more attractive than ever.”

Dominik Asam, CFO:

“For the first time, SAP crossed €10 billion in total quarterly revenue and €3 billion of non-IFRS operating profit, reflecting the strength and scalability of our business model. Our disciplined approach to cost management, paired with continued cloud momentum, demonstrates our ability to grow both the top and bottom line at the same time.”

Find all results in the Quarterly Statement

About SAP

As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit www.sap.com.

Note to editors:
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Daniel Reinhardt, +49 (6227) 7-40201, daniel.reinhardt@sap.com, CET

For more information, financial community only:
Alexandra Steiger, +49 (6227) 7-60437, alexandra.steiger@sap.com, CEST

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SAP LeanIX a Six-Time Leader in Gartner® Magic Quadrant™ for Enterprise Architecture tools

SAP LeanIX has once again been positioned as a Leader in the Gartner® Magic Quadrant™ for Enterprise Architecture Tools for 2026.

See your landscape clearly, improve how processes run, and guide people through every change

This is the sixth time that SAP LeanIX has positioned as a Leader in the annual report. 

We believe this reflects our unique strength in helping enterprises breathe life into their enterprise architecture data, discover and govern their AI portfolios, and make rapid transformation a business capability 

The analyst firm positioned SAP LeanIX furthest in Completeness of Vision and highest in Ability to Execute, once again. The news is particularly relevant for business leaders as enterprise architecture tools are becoming increasingly important for AI adoption and governance.

Why enterprise architecture matter for AI

Enterprise architecture tools document up-to-date information about organizations’ application portfolios and tech stacks. Visibility on this information is essential for leveraging agentic AI and governing it to ensure return on investment.

Enterprise architects are not in the driving seat for AI governance, but with the right tools, they can provide the data chief AI officers and AI governance boards need to make rapid, informed decisions. The SAP LeanIX portfolio is able to discover, store, and provide that essential enterprise architecture intelligence. 

“Our goal is to empower our customers to confirm return on technology investment in the AI era with dynamic, enterprise architecture intelligence that helps drive business transformation,” SAP LeanIX Chief Product Officer Dominik Rose said. “Transformation never ends, but the AI revolution is the most fundamental step forward that technology has taken this century. Our business transformation solutions empower organizations to take that step in their stride with comprehensive, current EA data.”

What is the Gartner Magic Quadrant for EA Tools?

A Gartner Magic Quadrant is a culmination of research in a specific market, offering a wide-angle view of the relative positions of the market’s competitors. By applying a graphical treatment and a uniform set of evaluation criteria, a Magic Quadrant helps quickly ascertain how well technology providers are executing their stated visions and how well they are performing against Gartner’s market view.

A Magic Quadrant provides a view of the four types of technology providers in any given field: 

  • Challengers execute well today or may dominate a large segment, but do not demonstrate an understanding of market direction.
  • Niche players focus successfully on a small segment or are unfocused and do not out-innovate or outperform others.
  • Visionaries understand where the market is going or have a vision for changing market rules, but do not yet execute well.
  • Leaders execute well against their current vision and are well-positioned for tomorrow.

SAP LeanIX has been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Architecture Tools for six consecutive years, and this year was positioned furthest in Completeness of Vision and highest in Ability to Execute.

For enterprise architects and senior leaders, Gartner evaluates EA Tools against real-world enterprise needs, including: 

  • Capturing, structuring, analyzing, and presenting models
  • Supporting change, transformation, and optimization
  • Assessing and managing an evolving IT portfolio
  • Managing EA knowledge and resources to address stakeholder needs
  • Identifying and tracking sustainability initiatives

To see the full analysis and learn why SAP was once again listed as a Leader for EA tools, download the Gartner report here.


Neil Sheppard is a senior content marketing specialist for SAP LeanIX.

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Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner and Magic Quadrant are trademarks of Gartner, Inc and/or its affiliates.

Autonomous CX Arrives: What’s New in SAP Customer Experience Q3 2026

The next stage of customer experience requires more than intelligent recommendations.

Harmonize CRM and CX with a single autonomous system

It requires AI that can drive outcomes by executing and coordinating work across the customer journey and the business processes behind it, grounded in trusted data and governed at every step.

With the SAP Customer Experience Q3 2026 release, SAP is bringing the Autonomous CX vision to life as part of the broader Autonomous Enterprise. New AI assistants and innovations across sales, service, marketing, and unified commerce help organizations coordinate customer-facing activities with broader business processes across the enterprise.

These capabilities are now available to select customers, providing an opportunity to explore Autonomous CX in action.

Autonomous sales and revenue: from leads to qualified opportunities

Pipeline generation remains one of the most important activities in any organization. Yet, lead qualification often gets bogged down in manual reviews, disconnected systems, and handoffs that slow sales teams down just when prospect interest is at its highest level. To help streamline this process, SAP is introducing the Deal Qualification Assistant, which automates lead qualification, enrichment, routing, and follow-up activities. The assistant leverages specialized agents to move leads efficiently through the qualification process.

Behind the scenes, the Deal Qualification Orchestration Agent coordinates the journey from lead capture to qualified opportunity. The Lead Enrichment Agent gathers prospect intelligence and company context and the Lead Qualification Agent evaluates fit and engagement signals to prioritize opportunities. The Lead Conversion Agent then manages the transition from qualified lead to sales opportunity.

Lead Conversion Agent

Together, these capabilities create a more connected lead-to-opportunity process. Sales teams can then reduce administrative effort and improve lead quality while focusing more time on customer engagement and revenue generation.

Autonomous service: from case resolution to lasting customer relationships

The need for coordinated execution continues after the sale. When customers need help, they want it fast and without being transferred or having to explain the problem twice. The goal is to resolve cases quickly and get customers back to business faster.

The new Case Management Assistant helps accelerate the entire case life cycle from intake to resolution.

Case Processing Agent

The Case Management Orchestration Agent brings all these capabilities together into a unified workflow. With routine steps automated, service teams deliver fast and accurate service that keeps customers coming back. The same capabilities are also available for SAP Enterprise Service Management, extending agentic case handling to shared service functions such as HR and finance.

Autonomous marketing and engagement: from campaigns to customer engagement

Marketing teams are under immense pressure to deliver increasingly personalized experiences across more channels, audiences, and content and often with less budget. At the same time, they are expected to demonstrate measurable impact on business outcomes including revenue and growth—not just marketing performance metrics such as opens, clicks, and engagement.

To address this complexity, SAP is introducing the Campaign Assistant and Content Assistant. These assistants are designed to support campaign and content planning, execution, and optimization.

At the center is the Campaign Orchestration Agent, which helps translate customer insights and business priorities into coordinated engagement actions across the campaign lifecycle.

For the Content Assistant, the Channel Content Coordination Agent helps generate tailored copy and creative variants, and coordinate messaging across channels while aligning execution to audience and campaign objectives.

Channel Content Coordination Agent

With planning, execution, and performance working together, marketers have more room to focus on strategy, creativity, and the customer experience.

Unified commerce innovations

Autonomous CX depends on more than customer-facing intelligence. Understanding what a customer wants is only the first step. Delivering on that intent requires the operational systems behind the experience, including pricing, inventory, fulfillment, and financial processes, to coordinate and execute in real time. When customer demand is directly connected to business operations, organizations can consistently turn customer intent into promised outcomes.

New innovations across retail operations and ERP-connected commerce help organizations better align customer demand with business execution and deliver seamless experiences across channels.

The latest release of SAP S/4HANA Cloud Public Edition for Retail continues to strengthen retailers’ capabilities by expanding integration with SAP Omnichannel Promotion Pricing Service. Retailers can apply centrally managed promotions consistently across digital and physical channels. New demand and inventory segmentation capabilities better align inventory and demand across retail, e-commerce, and wholesale channels, while operational enhancements improve day-to-day store execution.

With SAP Commerce Cloud, cloud ERP edition, B2B companies running SAP Cloud ERP Public Edition can turn ERP data into a more seamless customer self-service experience. Native SAP-managed integration provides access to pricing, availability, orders, and invoices across all channels, while a preconfigured, clean core approach accelerates time to value and lowers total cost of ownership.

SAP Commerce Cloud, cloud ERP edition

The next stage of customer experience

This is only the beginning. SAP continues to invest in new AI assistants and specialized agents to help organizations work more efficiently, respond more intelligently, and deliver better customer outcomes.

As Autonomous CX evolves, customers can expect even more capabilities that extend automation, orchestration, and decision-making across the end-to-end customer journey.

Learn more about SAP CX in Q3 2026  

Read the SAP Help documentation to get started with these new capabilities.


Balaji Balasubramanian is president and chief product officer for SAP Customer Experience and Consumer Industries at SAP.

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SAP Introduces AI-Powered Roleplays to Help Learners Stay Certified

Starting in October, SAP is expanding the Stay Certified experience with new ways for certified professionals to demonstrate current knowledge, including AI-powered roleplays grounded in real-world customer scenarios.

What the cloud introduced, AI has only accelerated: constant software updates, new capabilities, and a faster pace of innovation. For professionals working across the SAP ecosystem, keeping pace with that change is becoming an increasingly important part of maintaining their expertise.

For consultants, developers, architects, project managers, and sales and presales professionals, staying current means understanding not only what has changed, but how those changes apply in their work and in the customer situations they encounter.

Validate your SAP expertise with performance-based credentials built for the AI era

SAP Certification has evolved alongside this changing technology landscape. As cloud solutions introduced faster release cycles, regular Stay Certified assessments became part of the certification journey, helping professionals keep their knowledge and credentials current.

Building on this evolution, SAP is reimagining the Stay Certified experience. Across more than 100 certifications, certified professionals will have greater choice in how they demonstrate that their knowledge remains current. Alongside a knowledge-based assessment option, learners will be able to complete short, practical, AI-powered roleplays designed around real-world customer interactions.

From a stand-alone assessment quiz to scenario-based roleplays

The evolution of Stay Certified reflects a broader shift already taking place across SAP Certification: moving beyond assessing what someone knows toward validating how they can apply that knowledge.

AI-powered roleplays bring that principle into the annual certification renewal experience.

Rather than only responding to questions about SAP products and capabilities, learners can work through simulated customer interactions built around defined knowledge goals. The scenarios are grounded in content reflecting the latest SAP product releases, helping learners demonstrate applied, up-to-date knowledge. After each assessment, learners also receive immediate, personalized feedback highlighting what went well and where they can improve, specific to the scenario rather than a generic score.

Learners who prefer or require a non-AI pathway will continue to have the option of completing a stand-alone assessment quiz.

Keeping pace with SAP innovation

As SAP products evolve, so does the knowledge required to work with them effectively.

The reimagined Stay Certified approach is designed to keep renewal closely aligned with those developments. Assessments are grounded in content reflecting the latest SAP product releases, helping learners focus on the knowledge and capabilities that have changed since getting certified or the latest certification renewal.

For professionals, this creates a clearer connection between maintaining a credential and maintaining relevant expertise. For customers, this means credentials can continue to reflect hands-on, up-to-date expertise aligned with current SAP product capabilities.

The approach builds on the broader evolution of SAP Certification toward practical, skills-based validation. SAP has expanded certification beyond traditional multiple-choice exams to include practical, performance-based assessments designed to validate how professionals apply their expertise.

Stay Certified now brings more of that same focus on application into the ongoing certification journey, alongside greater flexibility in managing certification renewal. A new 90-day Stay Certified renewal window will allow learners to pass their Stay Certified assessment within the 90-day window, and their certification continues seamlessly based on the original expiry date. Personalized, time-bound reminders will help learners understand when action is required, while improvements within the My Learning section on the SAP Learning site will provide clearer visibility into renewal deadlines and certification expiry.

Bringing hands-on validation to SAP TechEd

SAP is also exploring how other practical learning experiences can play a greater role in staying certified.

At SAP TechEd in Berlin, SAP will pilot an event-based approach that allows eligible learners to fulfill their Stay Certified requirement through participating in on-site, hands-on sessions.

The approach reflects the same principle behind the new roleplay assessments: practical product knowledge counts. Participation in hands-on sessions can be credited toward certification renewal, providing another way for learners to demonstrate current knowledge.

Staying certified in an era of continuous change

Earning a certification represents an important milestone. In a technology environment that changes continuously, however, expertise cannot remain static.

New releases, capabilities, and AI-powered ways of working mean professionals need to continually revisit what they know, understand what has changed, and apply that knowledge in new contexts.

Reimagined Stay Certified brings that principle more directly into certification renewal.

AI-powered roleplays and the hands-on pilot at SAP TechEd expand the ways learners can demonstrate practical, up-to-date knowledge as part of the Stay Certified experience.

As SAP technology continues to evolve, staying certified is about more than maintaining a credential. It is about demonstrating that the expertise behind it continues to evolve, too.


Diana Alexandra Roesner is head of Certification Transformation at SAP.

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